Best of Miami: Everglades, Bay Cruise, & Open-top Bus Tour
Badge of Excellence
Miami, USA
- 7 to 8 hours (approx.)
- Mobile ticket
- Offered in: English
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Overview
Discover a wide variety of what Miami has to offer on this combination tour that takes you from the Everglades to the city to Biscayne Bay. This small-group experience includes an airboat ride, an open-top bus tour, and a narrated sightseeing cruise, all with a view to showing you the very best of Miami, Florida.
- A tour designed to give you a well-rounded Miami experience
- The ideal tour for people short on sightseeing days
- Enjoy the tour in an intimate group of no more than 12
- Keep your eyes peeled for aligators on the airboat
What's Included
- Guided Airboat Tour with Priority Boarding
- Roundtrip to Everglades from Miami
- Wildlife Educational Encounter with rescued animals
- Free Group Photo at Everglades
- 90-minute Millionaire's Row Cruise with full bar
- 2-hour Panoramic Miami Tour by Open-Top Bus
- Tours may be taken on separate days
- Free wifi aboard bus
- No additional fees
- Gratuities
Meeting and Pickup
Meeting points
Select a meeting point
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End point
This activity ends back at the meeting point.Itinerary
1
Sawgrass Recreation Park
2 hours • Admission Ticket Included
2
Big Bus Tours Miami
1 hour 30 minutes • Admission Ticket Included
3
Island Queen Cruises & Tours
1 hour 30 minutes • Admission Ticket Included
Bayside Marketplace (Pass By)
Soundscape Park (Pass By)
MacArthur Causeway Bridge (Pass By)
Collins Avenue (Pass By)
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Surfaces are wheelchair accessible
- Most travelers can participate
- Please contact Big Bus Customer Service via website or app 48-hours in advance if wheelchair assistance is required.
- Panoramic bus tour is for a single 2-hour loop
- 9:30AM and 10:00AM tours in both English and Spanish (bus only). Everglades tour is in English only.
- Everglades departs Soundscape Park at 8:30AM, 9AM, 2PM, & 2:30PM
- Everglades departs Bayside Marketplace at 9:05AM, 9:35AM, 2:35PM, 3PM
- Download the Big Bus Tours app to access and activate your ticket, track buses in real time, and board easily using your mobile ticket.
- This tour/activity will have a maximum of 100 travelers
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos





Reviews
4.3
based on 177 reviews
Sort by: Most insightful
Everglades great tour/boat tour really good and the bus tour also good but note this ticket is a tour ticket and does not allow you to hop on hop off - it’s just a round trip - we liked it all the same it’s just we didn’t know - so a ‘heads up’ for u all
Response from Host, Apr 2026
Hi Melvyn_B. We wish to thank you for your feedback. We are happy to learn that you enjoyed the tour in Miami. We hope to have you back soon. Best, Vlad from Big Bus Tours.
Destinations were good but Bus company who were in charge of whole trip were big let down.
- From the beginning it was totally let down.
- No one was there to guide us and bus driver said there should be someone to help you. Finally he let us in and we were not even told where to get down to catch second part of tour.
- When we managed to get to second part on open bus tour it was raining lightly and only space was on top deck with all the seats completely wet with nothing to wipe with, we stayed on as we had no option because our third part of trip would needed start by 6.00pm last elite for the milliners cruise slot.
-No one on the kiosk to validate our ticket's, had find another booth to validate tickets.
Overall all places are worth visiting but try and use different company.
I even did online chat to check well before travelling to Miami that who will guide us what todo at end of each drop off, I was told there will be someone to guide you.
Guess what we paid over £750.00 for our group and service was proper let down.
Response from Host, Feb 2026
Hi Hitu_G! We would like to thank you for your feedback! We are really sorry for any inconvenience that you had on your tour. We apologise for the fact that no one was there to guide you, and for the fact that the bus seats were wet. We recommend that you contact us on live chat and ask for a live agent, or you can email us, and someone from our team will be there to pick up your complaint. We hope that you will give our buses another try! Have a nice day! Alexandru @ Big Bus Tours
If you take the 2:30 excursion to the glades. You will not get back in time to do the boat tour or big bus tour. Unless it’s the week end. Excursions stop at 5
Response from Host, Jan 2026
Hi Lori_W, thank you for your feedback. We are happy that you had a positive experience with us. Indeed, the bus and boat operation hours are until around 5:00 PM. We always recommend to check our service info page. We hope to have you on board again one day soon! Best, Denisa from Big Bus Tours
Though three activities are scheduled, and might be done in one day, it would have been a challenge for us, and we only did 2 of them
Response from Host, Dec 2025
Hi zukermanfamily! We appreciate your feedback. We're sorry to learn that you only liked 2 activities. Please feel free to reach out to us through email or live chat for help with your booking, as our tickets flexible. We look forward to seeing you again soon! Ana from Big Bus Tours.
Start earlier in the day. We went later and it was nice but felt rushed. Also the food place was closed by the time we were done.
Big bus representatives at the sight had language issues, lack of professionalism and thoroughness. There were no clear cut directions. Also the rep for the boat cruise at Bayside was extremely rude and yelling - he couldn’t look us up in his system. We have never had gone through such a lack of professionalism with tours. The Everglades bus driver was not loud enough for the guys sitting on the rear side of the bus. We bought the bundle, but no one explained clearly where we needed to go and what we needed to do.
Operator was good but we’re not dropped at the same location because we missed the last bus even we started hour earlier than scheduled. We should have been able to if we had switched millionaire’s boat first and hop on and off bus later… when we got tickets, they should have explained that and switched two remaining tickets to avoid us have to get Uber back to hotel. It’s very disappointing experience and worry some for foreigners who doesn’t speak language to encountered this problem.
Response from Host, Sep 2025
Hi myong_m,
Thank you for sharing your thoughts with us. We are very sorry to hear that you didn't have enough time to get on the last bus, and that you had to take an Uber due to this. We recommend using the Live Tracking feature on our app to help plan your route on the day. You can also check out the timetable and tours duration on our website. We really hope that you will consider giving us another try in the future! Best wishes. Cristian T, Big Bus Tours
We missed the trip and called customer service, leaving a message twice but nobody answered. I gave one star because the local tour helped us find another time to go on the tour.
Response from Host, Aug 2025
Hello Fung, thank you for your honest review. We sincerely apologize for the difficulty you experienced in contacting our customer service department. We suggest reaching out to us directly through chat, where our team is available 24/7. We're pleased to hear that the issue was resolved and that you were able to enjoy the tour. We hope you had a great time, and we truly wish that this one incident doesn't overshadow your experience. We look forward to welcoming you back on board soon. Thank you, Alice w/Big Bus Tours
I recommend the Best of Miami Combo: Everglades, Bay Cruise, and Open-top Bus Tour. It has a lot of good information. We learn about nature and alligators. It has a nice atmosphere.
Response from Host, Jul 2025
Hi Olga, thank you for this lovely feedback! We strive for excellence and we are more than happy to see you have enjoyed the tours while learning more about nature and surrounding areas! We hope to see you again soon, Anca from Big Bus
The activities were fun however Viator needs to emphasize that the customer must personally manage their own event schedule. For instance, the Everglades is the first event which is a half day event we began at 8:30 and returned to the marketplace at 2pm. The Bay cruise was already filled for the day therefore we were only able to reschedule the bay cruise to the next day. Therefore in order to complete all three events on one day requires that you check in with the big bus company asap to obtain the boat tickets and schedule it for the latest force day. The open city bus tour can be taken anytime so that needs to be the last event for your day. The big bus tour company is not affiliated with Viator and will not know your schedule tour or schedule therefore I highly recommend that you check in & obtain all your tickets for the events upon arrival.
Response from Host, Jan 2025
Dear Charles, thank you for sharing your thoughts about our Miami tours! We completely understand if you wished to arrange your time differently, but we're so glad to hear you still enjoyed your experience. Looking forward to seeing you again soon!
It was raining. I called at least 3 times on Sunday to see if it had been canceled. No, it wasn't.
When I made the reservation, representative did NOT say you MUST do all 3 in the same day. I clearly said we will get off carnival Celebration and then we will do event at 2pm. I said what time would we finish. He counted with me, 2,3,4,5,6,7 8 9 for 7 hours.
On Sunday when we got to Bayside, the gentlemen said do tour 1st then Everglades Air boat, then the Queen Tour.
We're requesting refund because I called 3 times Sunday and paid for the combo and was nit given correct information.
For this reason, please honor our request for refund.
Please and thank you very much.
Response from Host, Oct 2024
Thank you for your honest feedback and we're sorry to hear about the confusion. Please send us a message directly through the Viator platform to include as many details as possible, and we will gladly provide an appropriate resolution.
It was very well organized, we did all three activities in one day and we were lucky because it gave us time
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Response from Host, Aug 2025
Greetings Alvaro_C! We truly appreciate your feedback. It's fantastic to learn that you enjoyed the tour, and that the well-planned nature of it enhanced your experience with us. We hope to see you again soon. Warm regards, Vlad from Big Bus Tours.
Member Pricing
From
$94.05
per personWas $99.00(-5%)
up to 24 hours before the experience starts (local time)
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Best of Miami: Everglades, Bay Cruise, & Open-top Bus Tour
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