Top Oahu Outdoor Activities

We flew in fro Oahu which means you are at the airport by 6:00 am to catch a 7 am flight to Kona. This is an exhausting trip as it is an all day excursion. Luckily our driver and guide was Mel at Aloha Sunshine. He definitely LOVES history💕 He is a wealth of knowledge and prepared us with a lit of information. I have been to the Big Island many times but did not appreciate it as much as I did with Mel. Mahalo nui loa to Mel🌺 The complaints I had was the increase in the flight cost and the lack of information provided. We were not given the option to book the flight in our own and if a credit would be provided to do it. We were not told to book your own seats etc. Since the person took our names and dates of birth to do the bookings, I expected to have our seats arranged. Luckily, I decided to check as well as enter our TSA status. It would have been nice if she provided all the options to us. People are busy and do not need a a text and a need for multiple calls right before the trip. Please provide the options to folks when you call them especially when I told her that I am not providing her out dates of birth, credit card # etc. That's outrageous and set me off. I almost canceled the trip because of it. I know Customer Service and the call with the Aloha Sunshine rep was not good service. She remained courteous but I NEVER like giving a credit card # to a live caller. There should be a secure line for the information. Heck, I do not know what you folks do with my card info. She did not say if it is destroyed or not. Hopefully, it is not kept on any file. The arrangements were the only downfall with the process. Aloha Sunshine is lucky to have an employee like Mel. He is very special and an Alii of Hawaiian knowledge & culture 🌺🌈💕