City Sightseeing Lisbon Hop-On Hop-Off Bus Tour
Lisbon, Portugal
City Sightseeing Lisbon Hop-On Hop-Off Bus Tour
Lisbon, Portugal
- 1 hour 45 minutes (approx.)
- Mobile ticket
- Offered in: English
Overview
Enjoy a comprehensive and customizable tour of Lisbon on this hop-on hop-off sightseeing bus tour. Choose from a 24- or 48-hour pass and three lines, then explore Lisbon’s attractions at your own pace. Enjoy a relaxing drive aboard a comfy coach, soak up the unobstructed views from the open-air top deck, plus listen to audio commentary on interesting factoids and stories about Portugal’s capital.
- Explore Lisbon on a hop-on hop-off sightseeing bus tour
- Full audio commentary provided in 13 languages
- Set your own itinerary and explore Lisbon at your own pace
- 48-hour pass includes two walking tours and a night tour
What's Included
Meeting and Pickup
Itinerary
Additional Info
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
2.7
based on 930 reviews
Sort by: Most insightful
Christyn_W, Apr 2025
This was a disappointing tour. Our bus was old and in poor condition: seats were broken as were headphone ports. Inside of the bus leaked in the rain. The City Sightseeing app had trouble loading and when it finally did, it didn’t give accurate info about the location of buses on the route. The recording quality was poor as was the information given. We did a similar tour in Barcelona with another hop on/off company and it was excellent. This tour was not the same quality.
Response from Host, Apr 2025
Dear Customer,
We appreciate you taking the time to share your thoughts with us.
At City Sightseeing, our mission is to ensure that every passenger enjoys a comfortable and pleasant sightseeing experience. We regret any inconvenience you may have faced during your tour.
Your feedback is crucial as it helps us to continually improve our services. We are dedicated to ensuring that all our passengers have a satisfactory experience while exploring the city.
We look forward to having the pleasure of welcoming you back on board in the future, where you can experience the improvements we have made based on your suggestions.
Thank you for choosing City Sightseeing and for providing your valuable feedback.
Best regards,
Quality Department
Genine_M, Mar 2025
The drivers were very careful drivers but the commentary especially on the afternoon green line was virtually nonexistent. We heard three times how Lisbon got its name, a couple of times about the earthquake and once about the area where fishmongers lived. Nothing about historic buildings, monuments current economic activity or local anecdotes.
Response from Host, Mar 2025
Dear customer,
We appreciate your feedback and regret any inconvenience you may have experienced regarding the audio guides on your recent trip with City Sightseeing.
At City Sightseeing, we strive to provide a comprehensive sightseeing experience that allows our passengers to fully explore and enjoy each destination. Our routes are carefully planned to include stops at the highlights, offering panoramic views and the possibility to discover the city from a unique perspective.
We appreciate your feedback as it helps us continually improve our services. We take note of your observations about the availability of high-quality audio guides on all routes.
We look forward to the opportunity to welcome you back on board so that you can fully enjoy all that City Sightseeing has to offer on your next trip.
Thank you for choosing City Sightseeing and for sharing your impressions with us.
Kind regards
Quality Department
Mallik_R, Mar 2025
We lost our printed ticket and tye tour operator doesn't bother to help. It's terrible behavior. I would never book such trip .
Response from Host, Mar 2025
Dear Customer,
We appreciate you taking the time to share your thoughts with us.
At City Sightseeing, our mission is to ensure that every passenger enjoys a comfortable and pleasant sightseeing experience. We regret any inconvenience you may have faced during your tour.
Your feedback is crucial as it helps us to continually improve our services. We are dedicated to ensuring that all our passengers have a satisfactory experience while exploring the city.
We look forward to having the pleasure of welcoming you back on board in the future, where you can experience the improvements we have made based on your suggestions.
Thank you for choosing City Sightseeing and for providing your valuable feedback.
Best regards,
Quality Department
Norman_C, Jan 2025
The ride was great. The narration was minimal to non-existent (in English). But the price and convenience were also great so it gets 3 stars. If you want detailed information, you'll be disappointed. If you any a nice ride through the city with a small bit of narration then you'll enjoy it, and feel you got more than your money's worth.
Response from Host, Jan 2025
Dear Customer,
Thank you for taking the time to share your thoughts with us.
At City Sightseeing, our mission is to ensure that every passenger enjoys a comfortable and pleasant sightseeing experience. We apologize for any inconvenience you may have encountered during your tour.
Your feedback is crucial as it helps us to continuously improve our services. We are dedicated to ensuring that all our passengers have a satisfactory experience while exploring the city.
We look forward to welcoming you back on board in the future, where you can experience the improvements we have made based on your suggestions.
Thank you for choosing City Sightseeing and for providing your valuable feedback.
Best regards,
Quality Department
shawn_K, Dec 2024
This company was very good in New Orleans, but in Lisbon it’s just terrible .. Waiting for over an hour for a bus.. For everyone bus that comes by three from the other company, gray line comes . Don’t buy from this company go with gray line
Response from Host, Dec 2024
Good afternoon,
Thank you very much for sharing your comments about your experience with City Sightseeing.
We are sorry to hear that this is your view of your experience with us.
We would like to remind you that we have a free app and customer service number where you can check all the information about frequencies and timetables.
We look forward to seeing you again at any other City Sightseeing destination.
Best regards,
Customer Service Agent.
leorabraden, Nov 2024
We were unable to find the bus. Stopped two Red buses and neither one allowed us on. Said they were a different company. We waited at what appeared to be the correct bus stop. Someone told us the yellow and red buses were the same. Disappointed that we are out the money that we paid. We had to pay the yellow bus people to see the city.
Response from Host, Nov 2024
Dear Sir/Madam,
Thank you for taking the time to share your thoughts with us.
At City Sightseeing, our mission is to ensure that every passenger enjoys a comfortable and pleasant sightseeing experience. We apologize for any inconvenience you may have encountered during your tour.
Your feedback is crucial as it helps us to continuously improve our services. We are dedicated to ensuring that all our passengers have a satisfactory experience while exploring the city.
We look forward to welcoming you back on board in the future, where you can experience the improvements we have made based on your suggestions.
Thank you for choosing City Sightseeing and for providing your valuable feedback.
Best regards,
Quality Department
Nik_S, Nov 2024
Excellent value. Great sights of Lisbon. The blue line was a bit boring for us - but still interesting sights - with good drivers - very competent .
Response from Host, Nov 2024
Dear Nik,
We sincerely appreciate your assessment. At City Sightseeing we continuously strive to provide excellent service to our clients.
As well, your feedback is crucial as it helps us to continuously improve our services. We are dedicated to ensuring that all our passengers have a satisfactory experience while exploring the city.
We look forward to having the pleasure of welcoming you again soon on board our services at any City Sightseeing destinations.
Best regards,
Quality Department
maria_c, Nov 2024
Shouldn't sell tickets ending at 5 pm for that amount,!should have sold this 1/2 price. With people jet lagging they should selltockets till 9pm
Response from Host, Nov 2024
Dear Maria,
Thank you for sharing your experience with us.
At City Sightseeing, we strive to offer a service that allows our passengers to enjoy a comfortable and enjoyable sightseeing experience.
We apologize for any inconvenience you may have experienced. We are constantly working so that all our passengers can fully enjoy our panoramic views and audio guides while exploring the city.
We welcome your feedback as it will help us improve our services and provide an even better experience in the future.
We look forward to the opportunity to welcome you back on board so that you can enjoy a fulfilling sightseeing experience with City Sightseeing on your next trip.
Thank you for choosing City Sightseeing and for sharing your impressions with us.
Kind regards
Quality Department
Chastity_S, Nov 2024
EXTENSIVE routes. Only did the green today, pretty comprehensive. Great value. Other lines (Grayline and Lisbon Sightseeing) were always overly crowded and no room.
There’s no good commentary, our driver was completely silent, but a great driver.
Response from Host, Nov 2024
Dear Customer,
We sincerely appreciate your assessment. We are pleased to know that you enjoyed our tour of Lisbon and were able to discover the main monuments from a unique perspective.
We are also happy to know that thanks to our Hop On-Hop Off system you were able to plan your visit and enjoy everything the city has to offer.
We look forward to welcoming you back soon on board our buses in one of our more than 100 destinations around the world.
Thank you for choosing City Sightseeing.
Best regards,
Quality Department
Richard_P, Nov 2024
A great food and wine tour of Lisbon by a great host: Rodrigo.
We toured four ares of Lisbon city, taking on the sights and being informed of the history and information of the areas.
We visited four different venues to try different food and wines from Portugal/ Lisbon.
A long walk? Maybe, but worth it.
Response from Host, Nov 2024
Dear Richard,
We sincerely appreciate your assessment. At City Sightseeing we continuously strive to provide excellent service to our clients.
We are pleased to know that our colleagues were at your disposal to help you, and we appreciate the kind feedback you have given us about them.
Without a doubt, our staff is a fundamental key to the company to be able to offer the best possible service.
We look forward to having the pleasure of welcoming you again soon on board our services at any City Sightseeing destinations.
Best regards,
Quality Department
Kim_K, Nov 2024
The red line was very good with many scenic views and commentary. The green line was not so good. Not much to see and almost no commentary. I did not get to ride the blue line.
Response from Host, Nov 2024
Dear customer,
We appreciate your feedback and regret any inconvenience you may have experienced regarding our buses and audio guides on your recent trip with City Sightseeing.
We take note of your observations and will work to ensure that our buses maintain punctuality and the availability of high-quality audio guides on all routes.
We look forward to the opportunity to welcome you back on board so that you can fully enjoy all that City Sightseeing has to offer on your next trip.
Thank you for choosing City Sightseeing and for sharing your impressions with us.
Kind regards
Quality Department
Derek_A, Oct 2024
The Hop on Hop off bus tour(s) were very poor. The commentary uninformative and random ( at times simply wrong) I have since read similar poor reviews going back months -for this particular company-so it begs the question why haven’t improvements been made. There are at least two other companies with similar sounding names which may be fine so caution is advised.
Mfox83, Oct 2024
We did not get on the tour. We waited for over an hour at the first stop and no buses were coming. It started pouring and I got really sick so we had to get a taxi and get out of there.
Response from Host, Oct 2024
Good afternoon,
Thank you very much for sharing your comments about your experience with City Sightseeing.
We are sorry to hear that this is your view of your experience with us.
We would like to remind you that we have a free app and customer service number where you can check all the information about frequencies and timetables.
We look forward to seeing you again at any other City Sightseeing destination.
Best regards,
Customer Service Agent.
Alma_C, Sep 2024
Information of when to wait was unclear, we waited 30 minutes and then we were told we had to be across the street. We were picked up by another company (busses look same) who claimed we had to change
our tickets, very rude and basically threw us out of the bus, not your company's fault, I ce in the right bus we could only sit in front as the had no top and it was raining. We were given earphones to listen to the tour guide, a recorder, only came on a few times. Very poor guide, repeated the same in different areas. Overall not what we expected for the price.
Response from Host, Sep 2024
Dear Sir or Madam,
Thank you for sharing your experience with us.
At City Sightseeing, we strive to provide a service that allows our passengers to enjoy a comfortable and enjoyable sightseeing experience.
We apologise for any inconvenience you may have experienced. We are constantly working to ensure that all our passengers can fully enjoy our panoramic views and audio guides while exploring the city.
We appreciate your feedback, as it helps us to improve our services and provide an even better experience in the future.
We look forward to the opportunity to welcome you back on board for a satisfying sightseeing experience with City Sightseeing on your next trip.
Thank you for choosing City Sightseeing and for sharing your impressions with us.
Yours sincerely,
Quality Department
Terry_W, Sep 2024
Totally not worth the price.
Limited info given-like one sentence per stop. I would not recommend.
Next time, I’ll do a walking or tuk tuk tour. We’ve had good experiences w these buses in other cities (in the US) but found this disappointing:(
Response from Host, Sep 2024
Dear customer,
Thank you for sharing your experience with us.
At City Sightseeing, we strive to offer a service that allows our passengers to enjoy a comfortable and enjoyable sightseeing experience.
We apologize for any inconvenience you may have experienced. We are constantly working so that all our passengers can fully enjoy our panoramic views and audio guides while exploring the city.
We welcome your feedback as it will help us improve our services and provide an even better experience in the future.
We look forward to the opportunity to welcome you back on board so that you can enjoy a fulfilling sightseeing experience with City Sightseeing on your next trip.
Thank you for choosing City Sightseeing and for sharing your impressions with us.
Kind regards
Quality Department
Aijaz_A, Sep 2024
Great central location to start your sightseeing tour. Buses ran on schedule. Great routes.
They have three different routes for the price of one.
Response from Host, Sep 2024
Dear customer,
We sincerely appreciate you sharing your thoughts with us.
We are happy to hear that you were able to experience how much fun it is to discover a new city from the top of one of our red buses. We are pleased to hear that you found our service excellent and that you enjoyed your visit to the city.
We look forward to welcoming you again very soon.
Thank you for choosing City Sightseeing.
Receive a cordial greeting,
Quality Department
Shae_T, Sep 2024
We had so many issues with trying to board with our Viator tickets. We had been waiting half an hour for a green line bus which are hard to get and often packed - and when it finally turned up the bus driver refused to accept our tickets when it was the same company. This happened a second time but luckily this driver was willing to take the time to go through the ticket from Viator. We were so frustrated by the process that we gave up on catching the hop-on/off bus.
Response from Host, Sep 2024
Dear customer,
Thank you for sharing your experience with us.
At City Sightseeing, we strive to offer a service that allows our passengers to enjoy a comfortable and enjoyable sightseeing experience.
We apologize for any inconvenience you may have experienced. We are constantly working so that all our passengers can fully enjoy our panoramic views and audio guides while exploring the city.
We welcome your feedback as it will help us improve our services and provide an even better experience in the future.
We look forward to the opportunity to welcome you back on board so that you can enjoy a fulfilling sightseeing experience with City Sightseeing on your next trip.
Thank you for choosing City Sightseeing and for sharing your impressions with us.
Kind regards
Quality Department
Pauline_M, Sep 2024
The Hop On Hop Off City tours are a great way to see places.
The Green Line up to the old city is super but we would not recommend the Blue Line.
This took the best part of 2 hours & you see very little. It felt as though it was there to pick up the Cruise Ship passengers.
Response from Host, Sep 2024
Dear customer,
Thank you for sharing your experience with us.
At City Sightseeing, we strive to offer a service that allows our passengers to enjoy a comfortable and enjoyable sightseeing experience.
We apologize for any inconvenience you may have experienced. We are constantly working so that all our passengers can fully enjoy our panoramic views and audio guides while exploring the city.
We welcome your feedback as it will help us improve our services and provide an even better experience in the future.
We look forward to the opportunity to welcome you back on board so that you can enjoy a fulfilling sightseeing experience with City Sightseeing on your next trip.
Thank you for choosing City Sightseeing and for sharing your impressions with us.
Kind regards
Quality Department
Barbie_B, Sep 2024
No room on the buses and the audio rarely worked. I will not use this company again in Lisbon. Don’t bother.
Response from Host, Sep 2024
Dear customer,
Thank you very much for sharing your comments with the Tripadvisor community.
We are sorry to hear that this was your view of your experience with us.
Please note that all information regarding our tours can be found on our website, in addition to the free app available at many destinations, where you can check the frequency of the buses and the location of the stops.
In addition, our staff at the bus stops will be happy to help you whenever you need it.
We look forward to seeing you at another City Sightseeing destination.
Best regards,
Customer Service Agent.
Denise_K, Aug 2024
This was THE WORST experience!!! We boarded the bus at the meet up point and was never able to board again. We tried 2x in 2 different locations only to be told the bus was full. Poor signage throughout the route. We ended up walking 5 miles back to our hotel. We paid all that $$$ for about a 15 min ride.
Ronald_C, Aug 2024
Enjoyed seeing the city, give drivers a thumbs up for navigating those streets
Didn’t always stop at points if no one boarding
Response from Host, Aug 2024
Dear customer,
Thank you for sharing your experience with us.
At City Sightseeing, we strive to offer a service that allows our passengers to enjoy a comfortable and enjoyable sightseeing experience.
We apologize for any inconvenience you may have experienced. We are constantly working so that all our passengers can fully enjoy our panoramic views and audio guides while exploring the city.
We welcome your feedback as it will help us improve our services and provide an even better experience in the future.
We look forward to the opportunity to welcome you back on board so that you can enjoy a fulfilling sightseeing experience with City Sightseeing on your next trip.
Thank you for choosing City Sightseeing and for sharing your impressions with us.
Kind regards
Quality Department
Colin_M, Aug 2024
We typically book Hop on hop off buses when we get to a new location to get orientated to the city and get some historical background. The one in Lisbon was useful but on the low end of quality for the many we have done. The info provided on the headphones was really brief and the staff weren’t overly friendly which was surprising.
Aaron_G, Jul 2024
We have done a lot of the “hop on” bus tours and was not impressed with this one. Had issues with headsets working and the languages being labeled correctly. In general the tour also did not provide a lot of information.
Response from Host, Jul 2024
Dear customer,
We appreciate your feedback and regret any inconvenience you may have experienced regarding the audio guides on your recent trip with City Sightseeing.
At City Sightseeing, we strive to provide a comprehensive sightseeing experience that allows our passengers to fully explore and enjoy each destination. Our buses are designed to provide a frequency that allows you to hop on and off throughout the day, thus facilitating flexibility in your itinerary and the opportunity to visit multiple points of interest in the city. In addition, our routes are carefully planned to include stops at the highlights, offering panoramic views and the possibility to discover the city from a unique perspective.
We appreciate your feedback as it helps us continually improve our services. We take note of your observations and will work to ensure that our buses maintain punctuality and the availability of high-quality audio guides on all routes.
We look forward to the opportunity to welcome you back on board so that you can fully enjoy all that City Sightseeing has to offer on your next trip.
Thank you for choosing City Sightseeing and for sharing your impressions with us.
Kind regards
Quality Department
Lizza_F, Jul 2024
We like to take hop on hop off buses when we visit a new city to get a good initial overview before we do our own exploration and this Lisbon tour was the worst we ever experienced. Please take our advice and take a tuktuk tour instead where you get a private guide to take you around the city especially areas like narrow historic streets and up and down hills where a large bus can’t get through. The guide can answer your questions and give you local tips about visiting sites, foodie places and so much more on a personal level.
The HOHO stops aren’t where they are indicated on maps and the audio guide is terrible and doesn’t tell you much about anything, mostly playing fado music which gets very redundant quickly if you would rather hear about the sites you are passing.
Many of the audio outlets weren’t even working.
One positive is that they have charging outlets under your seats.
Sylvia_S, Mar 2020
Waste of money. Better off with travel card. Better off with a Lisboa card and a good guide book. If centrally located, many sights are walkable. The Lisboa card offers free and discounted entry fees. Busses, trams and aero buss covered.
Steve_R, Feb 2020
Because our cruise ship were selling tickets for the hop on/off buses onboard, the buses were right outside the cruise terminal. Ideal
We got on the red loop bus ( not knowing at that point where the stops were for that loop). I had to change seats four times before I could get a commentary in the head phones! Even then a lot of music and not a lot of information. The numbered stops were not announced by the commentary or the bus changes to other lines and what you might expect to see on them. The red loop toured the city, and you can change to another of the four loops part way through. We stayed on the red loop bus deciding to get off at the cruise terminal when it returned and change to another loop. However the bus did not return to the cruise terminal!! As soon as we realised we got off at the next stop and walked back to the terminal, ( a very long walk). The red loop took nearly three hours to complete and although the blue loop looked interesting we were afraid to get on it as it looked even longer and we didnt want to miss our ships departure time. I would do this again in Lisbon, but give the red loop a miss as it took too long
lyprieto40, Oct 2019
We used for the blue and red lines. The blue lines was okay. The red lines was more useful. Going with small children they tend to get bored very eaisly.
John V, Oct 2019
For starters, during a very high percentage of the tour there was only music playing through the earphones and there was very little description of the sites. Also, it rained while we were riding so we sat in the lower section but still were getting wet because of leaks all over the bus.
RICK_C, Oct 2019
Hop on hop off is what it is . The difference from a good one to a poor one is , consistency of schedule times for the stops on the route and information given for the high lites . This company , at least our driver did not stop at every stop , making it hard to get off at an area of interest and the next bus at any given stop could be anytime from 15-45 minutes later.
Kevincprice21, Sep 2019
We paid for bus rides. The buses don’t arrive. We took Uber when the buses didn’t show. Is it unreasonable to expect buses more frequently than once an hour?
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