Colosseum, Palatine Hill and Roman Forum Guided Tour
Rome, Italy
- 2 hours 30 minutes (approx.)
- Group discounts
- Offered in: English
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Overview
Discover some of Rome's most iconic attractions by prebooking your admission ticket and choosing a tour option that suits your sightseeing style. Opt to explore the Colosseum, Roman Forum, and Palatine Hill at your own pace on a self-guided audio tour, or benefit from the insight of a guide on a group tour. For a personalized experience of the ancient wonders, upgrade to a private tour that promises undivided attention.
- Navigate complex archaeological sites with confidence on a clearly planned route
- Well suited for first-time visitors who want structure and context
- Check off plenty of the area’s highlights in just one tour
- Chat to your guide to gain a better understanding of the sites
Why Travelers Choose This Tour
Tour the Colosseum’s 1st and 2nd tiers with an official guide before heading to the forum.
What's Included
- Entrance to the Colosseum, Palatine Hill and Roman Forum for all options
- Entry Tickets Palatine and Roman Forum entry tickets valid for 24 hours for all options
- Option Group Guided tour in English Duration 2,5 Hour + Headsets and radio system
- Option Private Guided tour in the Language selected Duration 2,5 Hour + Headsets and radio system
- Options Audio-Guided Tour in English, Chinese, German, French, Italian, Portuguese and Spanish
- VIP OPTION: Audio Guided + insured tickets free cancellation up to 24 before the starting time
- Colosseum entrance ticket (valued at €18 per person)
- Colosseum reservation fee (valued at €2 per person)
- Note: Colosseum fees are as above. The remaining cost of the experience covers other services
- Gratuites, Hotel pickup and drop-off, Food and drinks
- Underground and other part of the Colosseum not indicated
- Tour Guide not included with the option: VIP audio-guided and audio-guided tour
- Mobile Device and Headphones with the option: audio-guided tour
Meeting and Pickup
Meeting point
- Via Labicana, 96, 00184 Roma RM, Italy
SELF-AUDIO GUIDED TOUR Meet our staff at our Travel Agency at Via Labicana, 96 (300 meters from the Colosseum entrance). Our staff will give you the Colosseum/Palatine Hill/Roman Forum tickets and the QR code to download the audioguide app on your SmartPhone.
End point
- Roman Forum00186 Rome, Metropolitan City of Rome Capital, Italy
TOURS ALWAYS END IN THE IMMEDIATE VICINITY OF THE COLOSSEUM AND ROMAN FORUM
Itinerary
Join this guided experience to explore the Colosseum, Palatine Hill, and Roman Forum with commentary that brings Ancient Rome to life. Your guide shares insights into history, art, and archaeology as you step inside the Colosseum’s amphitheater, explaining how gladiatorial contests, public spectacles, and engineering innovations shaped one of the world’s most famous monuments. Spend time exploring the first and second levels while learning how the structure was designed and used at the height of the Roman Empire.
Continue to Palatine Hill, traditionally considered the birthplace of Rome, to enjoy views over the Circus Maximus and surrounding ruins. Your guide explains the site’s significance, including stories linked to Romulus and Remus and the rise of Rome’s earliest settlements, helping you understand how this hill became a center of imperial power.
The tour then moves to the Roman Forum, once the political, religious, and commercial heart of the city. Walk among temples, arches, and ancient pathways as your guide highlights landmarks such as the Temple of Julius Caesar, the Arch of Titus, and the Sacred Way.
Continue to Palatine Hill, traditionally considered the birthplace of Rome, to enjoy views over the Circus Maximus and surrounding ruins. Your guide explains the site’s significance, including stories linked to Romulus and Remus and the rise of Rome’s earliest settlements, helping you understand how this hill became a center of imperial power.
The tour then moves to the Roman Forum, once the political, religious, and commercial heart of the city. Walk among temples, arches, and ancient pathways as your guide highlights landmarks such as the Temple of Julius Caesar, the Arch of Titus, and the Sacred Way.
1
Colosseum
1 hour • Admission Ticket Included
2
Palatine Hill
45 minutes • Admission Ticket Included
3
Roman Forum
45 minutes • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Near public transportation
- Travelers should have a moderate physical fitness level
- Customers have a mandatory meeting time stated 20 minutes prior to the scheduled departure time due to managing and organizational reasons.
- Please provide the full names of all travelers when booking. Each traveler must present a valid passport or ID document that matches the name provided at the time of booking for successful entry to the Colosseum and Roman Forum. We are not responsable if you provide us with wrong information.
- PLEASE NOTE: as for the Colosseum new management, it might take few minutes to grab tickets for kids (if any of them are in the group) so the activity can suffer 20/30 min variation due to organizational reasons
- The order in which the sites are visited during the tour can vary
- Discounts for children under 18 years is applied only with a valid ID card!
- Please note that for safety reasons the Colosseum can accommodate up to 3.000 people at once.This could lead to delays in access to the site, even for pre-booked visitors.
- For security reasons all visitors and their luggage shall be screened.
- Children must be accompanied by an adult
- Forbidden objects inside the Colosseum: bottles and glasses containers, alcholic beverages and aerosols, backpacks, camping, bulky bags and luggage / trolley
- Please notice that the Colosseum Administration, which depends on the Ministry of Cultural Assets and Activities has the faculty to close the Colosseum, or parts of it, with or without notice, for events, strikes, heavy rain, or any other reason. In which case, we will offer an alternative itinerary as it seems fit and offer a partial refund
- Activity not recommended for people with motor lag
- No change on a booking can be accepted less than one week before the time of the tour. In that instance, no refund will be issued.
- For the safety of all guests, the tour operator reserves the right to refuse service to passengers who are intoxicated or show signs of intoxication. If, as a result, your tour is canceled, you will not be entitled to a refund.
- PETS ARE NOT ALLOWED
- The meeting point for the group guided tour is at Piazza San Clemente. Our Staff will wait for you at the entrance to the Basilica, holding a "Tour in the city" sign. MANDATORY meeting time 20 minutes prior to tour departure time
- In case of late arrival or cancellation beyond the limits indicated in the cancellation policy by the customer, a refund is not foreseen.
- The duration of the tour may vary according to the time taken to access the monument. The tour duration is always at least 2 hours and will always be at most 3 hours.
- The itinerary may vary depending on weather conditions (ice, rain, or high temperatures) or other events beyond the travel agency's control.
- To download the Audioguide application you need a latest-generation smartphone not produced before 2020. We recommend bringing headphones.
- VIP TICKET & SELF AUDIOGUIDED: if you choose this option, It is mandatory for every customer to have a mobile phone. You must download the application, and once installed, you will need to download the QR codes provided. These QR codes must be presented at the entrance for access. Without the QR codes, entry will not be allowed.
- Not recommended for travelers with walking problems
- Not accessible for walker users
- We kindly inform you that any kind of disability (visual impairment, hearing impairment,... ) or anything that might prevent you to regularly join the tour, MUST BE communicated in advance to our staff at the following email address: tourinthecityrome@gmail.com
- This tour/activity will have a maximum of 25 travelers
Supplied by
Cancellation Policy
You can cancel up to 7 days in advance of the experience for a full refund.
Traveler Photos
Reviews
4.3
based on 3,392 reviews
Tia_N, May 2026
This tour is the perfect way to dive into the history of the colosseum and the Roman Empire , our tour guide was so knowledgable, she paced the tour out perfectly. We will never forget what we learned and the Roman Forum, the Colosseum and Palantine hill will never be overlooked again as we now know the rich history behind each structure/location.
Response from Host, May 2026
Thank you for your wonderful review!
We are delighted to hear that you had such a memorable experience and that the tour helped you truly connect with the history of the Colosseum, the Roman Forum, and Palatine Hill. It’s especially great to know that your guide’s knowledge and pacing made the visit even more engaging.
Your kind words mean a lot, and we’re thrilled that this experience will stay with you.
We hope to welcome you again on another tour in the future!
Ron_H, Apr 2026
Paid for ‘skip the lines’ tour expecting a guided tour like our day before at the Vatican and was disappointed that it was an audio tour through a rather ‘clunky’ app.
Response from Host, May 2026
We are surprised by your review and would like to clarify a few points.
The product you purchased does not include full skip-the-line access, as this is not stated in the description. We offer entry tickets that let you skip the ticket office line, which can often exceed 2 hours. However, all visitors are still required to queue for mandatory security checks at the entrance, and this line cannot be skipped under any circumstances.
Additionally, you selected an option with an audio guide, which is significantly lower in price than a guided tour with a live guide. A guided experience, like the one you mentioned at the Vatican, is a different, more comprehensive service and therefore costs more.
For future bookings, we recommend carefully reviewing the product description to ensure the experience matches your expectations.
We remain available for any further clarification.
Nancy_G, Apr 2026
Nicolo was a wonderful guide who clearly loved his job! The tour was a long one, but well worth the time. We went into the museum, map room, Sistine chapel, etc, with Nicolo providing important historic details as well as religious significance. Highly reccomend!
Response from Host, Apr 2026
Thank you so much for your kind review! 😊
We’re delighted to hear that you had such a great experience and that Nicolo made the tour so special. His passion and knowledge really do make a difference, and we’re glad you enjoyed both the historical and religious insights throughout the visit.
It’s wonderful to know that the tour felt worth the time and that you appreciated all the highlights along the way. Thank you again for your recommendation—we truly hope to welcome you back again soon!
David_C, Apr 2026
Our tour guide was Heidi and whilst she had good knowledge and told us lots of facts we felt quite rushed as the tour didnt allow time to stop to look at the exhibits along the way or even a toilet break until the end. At the end of the tour we would have been able to go back & look but there were few signs so we gave up. We would suggest adding an extra hour to the tour length would make it a much better experience
Response from Host, Apr 2026
Thank you for sharing your feedback—we really appreciate it.
We’re glad to hear you found the tour interesting and that Heidi’s knowledge made a positive impression. At the same time, we’re sorry that the pace felt rushed and that you didn’t have enough time to fully enjoy the exhibits.
Your suggestion about extending the tour duration is very valuable, and we’ll definitely take it into consideration as we work to improve the overall experience. We also understand how important it is to allow for short breaks and clearer orientation at the end of the tour.
Thank you again for your honest review—it helps us do better. We hope to have the chance to welcome you back for an even more enjoyable experience in the future.
Nick_I, Apr 2026
It was nice to be able to skip the lines, but the tour was probably a bit too rushed. There was a lot of the Colosseum we didn't get to see. I suppose not the guide's fault. Next time I'd probably explore on my own.
Response from Host, Apr 2026
Thank you for your feedback!
We’re glad to hear you appreciated the skip-the-line access, as it’s one of the main advantages of this experience. We’re sorry if the tour felt a bit rushed — due to the large area and time restrictions set by the archaeological site, guides often need to follow a set schedule, which can sometimes limit the time spent in certain areas.
As you mentioned, this is not dependent on the guide, who aims to provide the most complete experience possible within the allotted time.
Please also note that the Colosseum has fixed visitor routes, and there are different types of tickets that allow access to different areas of the monument, each with different pricing. This means that not all sections are included in every tour.
Additionally, your visit took place during the Easter period, which is one of the busiest times of the year in Rome, making the experience more crowded and logistically complex due to the high number of visitors.
For those who prefer a more flexible pace, exploring independently can be a good alternative — as long as you are aware of exactly what is included when booking. We truly appreciate your comments, as they help us improve and better set expectations for future guests.
Carol_H, Apr 2026
I did not Expect a short window for entry into these 3 places of history. We had booked a 9:30 am tour, got a message the day before the tour that the Colosseum did not release those tickets but we could go anywhere between 8 to 9. What I wasn’t told was that by the time I finished that the Roman Forum and Palatine Hill were closed. Don’t get me wrong, I am happy I got to see the Colosseum but I would have liked to see the other 2 as well. We didn’t realize when we booked our cruise that brought us over here was debarking at the start of Holy Week, they choose when they are coming to Europe. And once you book a cruise it’s go or no refund. We could have cancelled the tour but had no reason to think it would be changed the day before it was to be done. And since it’s not part of the church had no reason to think it would be affected. So just be aware, holidays can affect their schedule. And something the vendor couldn’t control- and I don’t know if this is the norm but it was extremely crowded with people that had to take selfies in 9 different poses throughout the entire Colosseum. I would do it again cause I would like to see what was missed but never during a holiday or spring break, again I what to say that this part was not something the tour company could control but based on the hours of operation for the 3 places I feel like that could have been communicated to us. And yes I know there is a disclaimer on the agreement but when you live in another country and your here for a limited amount of time there’s not much of a window of opportunity to see what you want to see before it’s time to go home. Bottom line is I feel like there should have been better communication or maybe I should lower my expectations but we had just done a tour 2 days before and it was outstanding, Stella did an amazing job so the bar was set high.
Response from Host, Apr 2026
Thank you for your detailed feedback. However, we are unfortunately unable to identify this experience as one of our tours.
From what you described, it seems likely that the booking may have been with a different provider, as the procedures and communication mentioned do not match how we operate our tours.
We always strive to clearly communicate any schedule changes in advance and ensure that all parts of the tour (Colosseum, Roman Forum, and Palatine Hill) are properly coordinated.
We recommend checking your booking details on Viator to confirm the tour provider, so you can direct your feedback to the correct company.
That said, we appreciate you sharing your experience and hope you still enjoyed your time in Rome overall.
Alan_R, Apr 2026
A pleasant self-guided audio tour that allows you to go through the activities at your own pace. Now if only I could get my wife to read every plaque and informational piece like I like to…
Response from Host, Apr 2026
Thank you for your lovely review! We're glad you enjoyed the flexibility of the self-guided experience and could explore at your own pace. As for reading every plaque… we completely understand—there’s so much fascinating history to take in! 😊 Hope to see you again for another Roman adventure!
Cathy_O, Mar 2026
Expensive for actually not really needing a pre booking . Just buying the entrance ticket at cheaper rate thank going through Viator maes more sense as didn’t skip any line or get anything extra to those who had just bought the standard entrance ticket . We were told by the company giving us our ticket that there is no “VIP or skip the line” existing for the colosseum so not sure what the ticket is promoting . Keep your money and just get the standard tickets
Response from Host, Apr 2026
Dear Customer,
your review is misleading and shows a clear misunderstanding of the service you purchased.
Booking through an agency is not about simply buying a ticket, but about **securing guaranteed access** to a site like the Colosseum, where tickets **regularly sell out days or even weeks in advance**. Attempting to purchase tickets on-site without a reservation often results in no availability at all.
The service you received allowed you to:
* secure confirmed entry without the risk of sold-out tickets;
* avoid wasted time and unsuccessful attempts at the ticket office;
* obtain a ticket even at the last minute, with **free cancellation up to 24 hours in advance**.
It is correct—and publicly known—that there is **no true “skip-the-line” privilege at the Colosseum**, as this is determined by official site regulations, not by the agency. Therefore, stating that the service provided no added value is simply incorrect.
If it were वास्तवly as easy as you claim to purchase tickets directly on-site, you would have done so. The fact that you chose to book through an intermediary clearly demonstrates the opposite.
We kindly invite you to provide more accurate and informed feedback in the future.
Lana_V, Mar 2026
A great tour guide makes all the difference! Ava was clear, and kept up a great conversation about all we saw in front of us without repeating. Lots of walking, but that's expected. One of my favorites.
Response from Host, Mar 2026
Thank you so much for your wonderful feedback! We completely agree—having a great guide really makes all the difference, and we’re thrilled to hear Ava made your experience so engaging and enjoyable. Her ability to keep the tour interesting and dynamic is something we’re very proud of.
Yes, there’s definitely a fair bit of walking, but we’re glad it was worth it and became one of your favorite experiences! We hope to see you again on another tour soon 😊
Nguyen_T, Mar 2026
Informative and relaxing, guide is considerate, knows history well and will show you the best spots for pictures
Response from Host, Mar 2026
Thank you for your kind words! We’re really happy to hear you found the tour both informative and relaxing. Our guides take great pride in sharing their knowledge while making sure everyone feels comfortable and enjoys the experience—plus, knowing the perfect photo spots is always a bonus 😊
We hope to welcome you again on another tour soon!
Gail_B, Mar 2026
Our guide was wonderful. She gave us alot of background information that kept us informed and engaged. We thoroughly enjoyed our tour.
Response from Host, Mar 2026
Thank you for your lovely feedback!
We’re so glad to hear you enjoyed the tour and that your guide made it engaging and informative. Providing rich historical context while keeping the tour enjoyable is exactly what we aim for.
We truly appreciate your kind words and hope to welcome you again on another tour soon!
Tour in the City
Pirithaa_V, Mar 2026
Our tour guide was amazing! She was so knowledgeable and funny. She made the tour heaps of fun. Highly recommend this tour, if it’s one of the few things you do in Rome!
Response from Host, Mar 2026
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you enjoyed the Colosseum, Palatine Hill and Roman Forum guided tour. It’s fantastic to know that your guide’s knowledge and sense of humor made the experience both fun and memorable — that’s exactly what we strive for.
Rome has so much history to share, and we’re thrilled that this tour was one of the highlights of your trip. Your recommendation truly means a lot to us!
We hope to welcome you back to Rome again soon for another unforgettable experience 🇮🇹✨
Jen_L, Feb 2026
Last minute change to timings from booking a 12pm slot that was moved to 9.30am. We had plans that had to be moved.
Received a WhatsApp message to notify of changes with no email to back this up that it was a legitimate change as what’s app was through a 3rd party.
Response from Host, Feb 2026
Thank you for your feedback.
We completely understand the inconvenience caused by the change in timing and we sincerely apologize for the impact this had on your plans.
However, we would like to clarify that the Colosseum and the Archaeological Park are not managed directly by our company. As clearly stated in the tour description at the time of booking, entrance times may vary due to operational requirements or internal decisions made by the site authorities, and these changes do not depend on us.
As soon as we were informed of the schedule change by the managing authority, we immediately contacted you via WhatsApp to ensure the fastest possible notification. We understand that you may have preferred an email confirmation as well, but our priority was to reach you as quickly as possible.
We remain at your disposal for any further clarification and thank you for your understanding.
TOM_C, Feb 2026
Excellent. We had a fantastic guide who explained everything very clearly and with a little bit of humour.
Response from Host, Feb 2026
Thank you very much for your lovely review!
We’re so pleased to hear that you had an excellent experience on your Colosseum, Palatine Hill and Roman Forum tour. A clear explanation combined with a touch of humour truly makes history come alive, and we’re delighted that your guide created such an enjoyable atmosphere.
We hope to have the pleasure of welcoming you back for another unforgettable experience in Rome.
Achilles_S, Jan 2026
Tickets issued by Viator but did not receive any more information except the application. Office should be closer to venues visited - had to walk sometime to get the printout tickets
Response from Host, Jan 2026
Thank you for your feedback.
We would like to clarify that our office is located only 3 minutes from the Colosseum, at a distance of approximately 350 meters (0.217 miles), as clearly indicated in the information provided.
In addition, all tickets and detailed instructions were also sent via WhatsApp in advance, specifically to allow guests to avoid coming to the agency if they preferred. Unfortunately, it appears that these messages were not read.
Our staff nevertheless provided full assistance both by phone and in person at the office, remaining available at all times to support the guest.
While we understand that travel experiences can sometimes be challenging, we kindly encourage guests to carefully review the information sent and acknowledge that misunderstandings should not automatically be attributed to others.
We remain fully committed to offering clear communication and reliable assistance and thank you for sharing your feedback.
Jenness_M, Jan 2026
Even though it poured rain all day, it was a very informative and wonderful tour. Our tour guide was great!
Response from Host, Jan 2026
Thank you so much for your kind words!
We’re delighted to hear that, despite the heavy rain, you still had a wonderful and informative experience at the Colosseum, Palatine Hill, and Roman Forum. It’s especially great to know that you enjoyed the tour and that our guide helped make the day memorable.
We truly appreciate your feedback and hope to welcome you again in Rome under sunnier skies!
Best regards,
Customer Support Team
Peggy_J, Jan 2026
My companion purchased both of us tours of the collesium and all the outside "EXTRAS". Our meeting place was outside of a beautiful chuch (which had restrooms) there was nowhere to sit while waiting. The walk was downhill, but exhausting for two of our group.
The collesium was everything from the movies, but so much more...But first: You will be walking more than your 10,000 steps; 47 stair steps that are not the American 7" in order to see the beginning of the place where so many young men and unusual animals died...how those men remaining had to remove not just the dead, but the bloodied sand and bring in fresh sand for the next 'entertainment'.
Our guide spoke English very well, and knew much more history of the eras it was built, used, came into nature's decay (earthquake) and the beginnings of the tourist use today. With a tour you are GUARANTEED entrance with your group...you could try to get your traveling companions to awake early, stand in line to buy a ticket, and escort yourselves around...you could bring your folding wheelchair and take an elevator up one level (the walkways are NOT meant for wheelchairs and the pusher needs to be VERY strong) AND you would have to walk around guides speaking several languages to groups of 20 folks.
I was VERY GLAD TO HAVE A KNOWLEDGABLE, resourceful guide who found niches for us to gather, see, and hear information of each area...perfect picture vantage points included.
After the collesium the tour continued but I was shot for the day
Response from Host, Jan 2026
Thank you very much for taking the time to share such a detailed and honest account of your experience.
We truly appreciate your thoughtful perspective and are delighted to hear that you found the Colosseum experience so meaningful and memorable. It’s wonderful to know that our guide’s historical knowledge, clear English, and resourcefulness helped make the visit informative, well organized, and enjoyable—especially in such a busy and complex site.
You are absolutely right that this tour involves a significant amount of walking and stairs, and we’re grateful that you highlighted this for future travelers, particularly those with mobility concerns. We’re also glad that the guaranteed group entrance, strategic stopping points, and well-chosen viewpoints added value and comfort to your visit.
Thank you again for your kind words about our guide and for sharing such a vivid description of your day. We hope the rest of your time in Rome was just as enriching, and we would be honored to welcome you again in the future.
Christine_V, Jan 2026
If you like to do it yourself, this is the perfect experience for you! My friend and I love exploring and it was nice to do our own thing in our own pace.
Response from Host, Jan 2026
Thank you for sharing your experience!
We’re happy to hear that you and your friend enjoyed the freedom to explore at your own pace and do your own thing. It’s great to know that this experience suited your independent travel style and allowed you to enjoy the Colosseum, Palatine Hill, and Roman Forum in a way that felt relaxed and personal.
Thank you for choosing us, and we hope to welcome you again on another adventure in Rome!
Sian_L, Dec 2025
To walk a structure thousand years old is a humbling and awesome experience. Though it was raining, we were able to glimpse the life of people in the past. It was cold and wet and medieval and still a bit crowded, though they tell us it is the off season. All in all, it still was an enjoyable vacation.
Response from Host, Dec 2025
Thank you very much for sharing your thoughtful review!
Walking through such an extraordinary monument as the Colosseum, together with the Palatine Hill and the Roman Forum, truly is a humbling experience, and we’re glad you were able to feel the atmosphere and imagine daily life in ancient times, even under the rain.
While the weather can certainly add a layer of challenge, it often also gives the sites a unique, almost timeless mood. We appreciate your understanding regarding the crowds, which can still be present even during the off season, especially at such iconic landmarks.
Thank you for choosing this tour and for your positive spirit — we’re happy to know it remained an enjoyable part of your vacation and hope to welcome you again in Rome under sunnier skies!
Pooja_P, Dec 2025
Great experience. Our guide explained us everything in detail and showed us good areas to take pictures.
Response from Host, Dec 2025
Thank you very much for your kind feedback! We’re delighted to hear that you had a great experience and that your guide provided detailed explanations while also pointing out the best spots for photos. We truly appreciate your review and hope to welcome you again on another tour in Rome!
Gary_C, Nov 2025
I arrived late to place to get ticket; got ticket for original time and was refused d entrance. Tickets are NOT good for 24 hours
Response from Host, Nov 2025
Hi, thank you for your review.
We’re very sorry to hear about the inconvenience you experienced.
We would like to clarify that Colosseum tickets are strictly timed-entry, and it is mandatory to arrive on time for the scheduled slot. This information is stated clearly on Viator and in the confirmation details we provide.
To help us understand what happened and avoid future misunderstandings, could you please let us know where you read that the tickets were valid for 24 hours?
This would allow us to verify if any incorrect information is appearing online.
Thank you again for your feedback, and we hope you’ll consider visiting with us again under better circumstances.
Penelope_w, Nov 2025
After locating the tickets for entry because we had been guided to the colosseum entrance we didn’t have the QR code for the audio guide or for the forum
Response from Host, Nov 2025
Dear customer,
we would like to inform you that we always send all required QR codes to our clients before the experience. For any issue, our agency is located just a few steps from the Colosseum, and you can always contact us by phone, WhatsApp, or through the Viator chat.
For this reason, we truly cannot understand how you were unable to receive the QR code for the audio guide or for the Forum, but we are, of course, fully available to assist you and clarify any doubts.
Gervase_B, Nov 2025
We received a helpful and thorough briefing before our self guided tour plus the recorded information was excellent.
Response from Host, Nov 2025
Dear guest,
thank you for your lovely review! We’re delighted to know that you found the briefing helpful and thorough before starting your self-guided tour, and that you enjoyed the recorded commentary throughout the experience.
It’s great to hear the tour met your expectations — we always aim to make the Colosseum, Palatine Hill, and Roman Forum both accessible and enriching for every visitor.
We truly appreciate your feedback and hope to welcome you again on another adventure in Rome! 🇮🇹
Warm regards,
The Colosseum Guided Tours Team
Wanda_H, Nov 2025
Our tour guide was very knowledgeable and made the tour very engaging. The time spent on the tour was appropriate and the walk was manageable.
Response from Host, Nov 2025
Dear guest,
thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the Colosseum, Palatine Hill, and Roman Forum tour and that our guide made the experience both informative and engaging.
We’re also glad the pace and duration of the tour felt comfortable for you — that’s exactly what we aim for!
We truly appreciate your kind words and hope to have the pleasure of welcoming you back to explore more of Rome with us in the future. 🇮🇹
Warm regards,
The Colosseum Guided Tours Team
John_H, Nov 2025
Well coordinated package, with easy instructions. Everything was provided as represented when making the reservation.
Response from Host, Nov 2025
Response from Tour in The City:
Thank you very much for your kind words! We’re so glad to hear that you found the tour well coordinated and that everything met your expectations. Our team works hard to ensure clear communication and a smooth experience from start to finish. We truly appreciate your feedback and hope to see you again on another tour soon!
Warm regards,
The Tour in The City Team
Kym_D, Nov 2025
Left on time! Very informative and the guide was lovely. I could not imagine visiting such a large site without a guide.
Response from Host, Nov 2025
Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your Colosseum, Palatine Hill, and Roman Forum tour with us. Our guides are passionate about bringing Rome’s ancient history to life, and we’re glad you found the experience both informative and enjoyable. We truly appreciate your recommendation and hope to welcome you again soon for another tour in the Eternal City.
Warm regards,
The Tour in The City Team
Grace_H, Nov 2025
We arrived at the meeting point at our designated time, the company running this were very friendly (even gave us cold water bottles as it was very hot) and gave us detailed instructions as to where to go and how to review the audio guide in the app. Remember to bring ear buds so you can listen to the tour as it is self guided audio from your phone, I liked this because you can listen to it at your own pace.
Response from Host, Nov 2025
Dear Guest,
Thank you so much for your lovely review! We’re really glad to hear that you appreciated our team’s friendliness and the detailed instructions provided at the meeting point. Offering small touches like cold water on hot days is our way of making your experience more comfortable.
We’re also happy to know you enjoyed the flexibility of the self-guided audio tour — it’s a great way to explore at your own pace.
We hope to welcome you again soon for another experience in Rome!
Kind regards,
Tour in the City Team
Conrad_G, Nov 2025
I booked a VIP ticket that offered the full experience. There was no option to add a child as children under 12 are free at the Colosseum, we also had a Roma Card so should have been ok.
The vendor could not add my son so I was forced to pay an extra $50EUROS and only received standard tickets. On arrival at the Colosseum I was told I do NOT have to pay for my son as he was 12 - I felt fleeced by a confusing and unnecessary processing and also lost out on the VIP experience. Rome has to do more to make it simpler for people to understand what you DO and DO NOT need to pay for at these attractions. I have visited Rome and the Colosseum on three previous occasions, so not a newbie to this. Over processing is ruining the experience both here and all over the world.
Response from Host, Nov 2025
Thank you for sharing your feedback. We are sorry to read about your disappointment and would like to clarify the situation.
You purchased your tickets at the very last moment, when standard Colosseum tickets were already sold out. As clearly stated in the product description, the only remaining option was a special last-minute ticket, which is available up to one hour before entry time. This ticket type allows flexible entry, time changes in case of delay, and free cancellation up to 24 hours before the visit, but it is also more expensive than standard tickets.
For future visits, we strongly recommend booking in advance to take advantage of lower-priced or discounted tickets. Unfortunately, last-minute availability often requires premium tickets that do not include child discounts.
Funmi_F, Oct 2025
My family and I went to pick up our tickets from Via Labicana 96. The team delivered excellent customer service and were very friendly.
Although we had VIP tickets, this made no difference as we had to queue to enter the Colosseum. I don’t have an issue with queuing, but it was so disorganised as there was no crowd control which meant people kept cutting in line. Also, I found it was odd that the attendants checked our tickets an 3rd time even though we went through security!
Getting into the Roman Forum and Paletine Hill was more bearable as the queue moved faster.
Overall we had a good experience seeing the sites.
Response from Host, Nov 2025
Response from Tour in the City Team:
Dear Guest,
Thank you very much for sharing your detailed feedback and for your kind words about our team — we’re delighted to hear that you appreciated our customer service and enjoyed visiting the Colosseum, Roman Forum, and Palatine Hill.
We completely understand your frustration regarding the entrance queue at the Colosseum. Unfortunately, once inside the security area, access and crowd management are handled directly by the site’s official staff, and we have no control over those procedures. We truly appreciate your patience and understanding.
We’re very glad to know that, overall, you and your family had a good experience exploring these incredible sites, and we hope to welcome you again on your next visit to Rome!
Kind regards,
Tour in the City Team
JY_T, Oct 2025
Easy booking. Audio guide worked well. Nice to be able to stagger the Collusseum followed by Forum/Hill.
Response from Host, Nov 2025
Dear Guest,
Thank you very much for your kind review! We’re glad to hear that you found the booking process easy and that the audio guide worked well. It’s great to know you enjoyed visiting the Colosseum, followed by the Roman Forum and Palatine Hill at your own pace.
We hope to welcome you again on your next trip to Rome!
Kind regards,
Tour in the City Team
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Colosseum, Palatine Hill and Roman Forum Guided Tour
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