Water Taxi Hop-on Hop-off Bayside Marketplace / South Beach
Miami, USA
Water Taxi Hop-on Hop-off Bayside Marketplace / South Beach
Miami, USA
- 30 minutes (approx.)
- Mobile ticket
- Offered in: English
Overview
What's Included
Meeting and Pickup
What To Expect
Additional Info
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Reviews
1.0
based on 1 review
Pete_T, Nov 2025
Booked and confirmed via the app - went to the meeting point to be told the taxi doesn’t operate at the times available on the app.
Attendant / operator just shrugged and said you just have to wait for a few hours.
Awaiting a refund from Viator.
Response from Host, Nov 2025
Thank you for sharing this — and I’m really sorry you had that experience. Showing up with a confirmed booking only to be told the service doesn’t operate at that time is incredibly frustrating. You should never be left waiting for hours because of inaccurate information on the app.
The response you received at the meeting point is also disappointing — you deserved clear guidance and proper support, not a shrug. Your feedback is very important, and we’ll make sure it’s passed along so this issue can be addressed and prevented for future travelers.
Thank you again for letting us know, and our sincere apologies for the inconvenience this caused.
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