Fast Pass Skip The Line Vatican Museums And Sistine chapel
Rome, Italy
- 3 hours (approx.)
Explore our promoted experiences
Overview
What's Included
- Ticket cost , reservation price all fees are included, Vatican map and Host
- Alcoholic BeveragesFood , meal, drinks, medicine are not included
Meeting and Pickup
Departure Point
- Vatican Museums, Viale Vaticano, 00165 Rome Italy
Ticket Redemption Point
Via Germanico, 28, 00192 Roma RM, Italy
What To Expect
1
Vatican Museums
Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Near public transportation
- Infant seats available
- No heart problems or other serious medical conditions
- Most travelers can participate
- Disables or Invalid and Any Serious bad Health Issues people recommend Not to buy tickets Skip The Line
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
3.2
based on 37 reviews
Sort by: Most insightful
We never got our passes! We went to the office where we were to get our vouchers. It was an awful experience! They ended up cancelling our Viator reservation and requesting a refund, without asking me.
The info did not match what the tickets include.
It is a side gig for company, times were different as to when to be there. I communicated with your company to confirm booking the night before- was told skip the line and entry with host. We arrived to their office on time the person helping us was extremely not fit for the job. He was unable to print our douments (broken printer, out of paper- it was a joke - office is located out of proper reach of web- there was not a host, person walked us out to side walk and pointed out where to go. No map was provided to us. We were told there would be one at Vatican. That is half true, there is a scan code but very poor info.
This is one of the worst tours I have purchase from your company. Between my bookings, I travel with large group regularly. I will be spreading the word. Your tours must be very clear and advise the tourist exactly what is supplied- This company should not be listed on your website. Even your company thought there was a host!!!
Received tour ticket after tour started so I missed the tour and my partner next even got a ticket. Awful experience.
Absolutely terrible experience. They sold our tickets before our time slot. They mention calling multiple times, most phones calls show failed. I did call him back 2 hours prior to our time and he kept telling me I missed our time and I said it was for noon and he hung up. We arrived on time and he told me I never confirmed. Terrible, shady experience. ABSOLUTELY DO NOT RECOMMEND
Skip the line is completely worth it. Never waited. The guide walked us right through security. Regular ticket purchasers waited hours.
It was extremely frustrating to arrive for a confirmed and paid for tour to be advised that the vendor hadn’t secured tickets. When we expressed our displeasure the third party operator was contacted and called us. He proceeded to berate us because we hadn’t responded to his what’s app message. This message arrived 16 hours prior to the activity but didn’t have any identification that assured me if its authenticity. He was rude and hung up on me. Nothing about this experience was professional and we were advised to cross the street and wait in line for many hours to try and rebook as the tour wasn’t available the following day. We were scheduled to leave the following day so options were limited.
Don’t buy the ticket through Viator. It was such a mess to get our tickets. And we met many other ppl with the same problem. Just buy it through the venue and save yourself a headache. Overall the Vatican and Sistine chapel was great. It felt a little like The Hotel California bc once you start, you can’t never leave; it’s massive and it takes hours to even get to a point that you can get outside. It was neverending. We went in May, which isn’t high season for travel, but we were rushed through some parts by the tour guide, and it was so horribly packed that people were pushing us around for hours. I’ve never been so annoyed by the behavior of others during a paid tour. They were so rude. The statues aren’t going anywhere, so you don’t have to push and run into me 20 times. It’ll all still be there when it’s your turn to see.
The Vatican was a little overwhelming to me. There was a lot of art a lot of statues and an extreme lot of walking in order to get to the Sistine chapel. The chapel was beautiful but by that time I was exhausted. So many stairs going up and down wore me out. I was so exhausted. I totally forgot about going to St Peter’s Basilica and that was really where I wanted to see the church. I’m so disappointed. We did not have time to go back over to the Vatican to see Saint Peter’s Basilica. Very sad indeed.
Not convinced the fast track was actually worth it? We had a 12:30 booking & were asked to delay to join the 1pm entry Q - maybe that was the advantage (that we could just join the 1pm Q but unsure as no one checked our tix until scanned in.
The tour we booked was canceled with no prior notice. We were at the pickup site before we got the notification.
Finding the location was very difficult, we kept following directions but it would always take to you to a place you could not access so Vatican staff would reroute you to the meeting point amd eventually we walked the hole perimeter of the Vatican amd again staff said we were at the incorrect location but they were kind enough to call amd the ticket were brought to us. Once inside it was a train wreck just chaos and no one willing to help or tell is where to go. There was never a guide and this was juat a pass we were told and im okay with that but not what I was expecting. Even without a guide I would recommend this just on the amount of people that were outside waiting to get in. Once we had the tickets it felt like we skipped a thousand people waiting to get in
I'm honestly not for sure how to write this review, because we are not confident that this was a legitimate operation. We arrived at the exchange site (which was also a Hop on, Hop off site) where the person argued with me about our booking time, even though I was holding the printed confirmation in my hand. He handed us and another family (who were feeling the same unease we were) a slip of paper and walked us over to The Vatican Fast Pass Line. He pushed us ahead of several people, then told us to wait until they called us. Several people in line became extremely upset and made a big scene, and started accusing us of cutting the line. We explained that we were simply doing what our guide instructed us to do, but it became a big issue. Even with the Fast Pass, it took us over 1.5 hours to enter. This seems to be a very shady operation and I would encourage visitors to buy the traditional fast pass tickets through The Vatican.
Pretty easy process. Only about a 3 minute walk from the entrance. Only thing was that they change my ticket time from 2:30 -> 3:00 pm which was not a problem for us but could be for others.
We booked and paid for a 5:30 pm Vatican Museums and Sistine Chapel tour. At 1:45 pm the same day, I began receiving WhatsApp messages asking if we could move our tour to 4:30 pm or even 4:45pm instead. At that time, we were already on another tour and had prepaid tickets to visit St. Peter’s Basilica at 4:00pm before the 5:30 pm tour we purchased.
I clearly stated multiple times that changing the time was not possible. Despite this, the messages continued. Eventually, I was told that if we could arrive by 4:50 pm, it we would be “okay,” which already raised red flags based on other reviews I had read. Due to the messages, I was concerned we were going to miss this tour so we decided to visit St. Peter’s later and regroup with the tour company to receive our tickets. While switching our plans. There is a lot more to this part of the story but it is not enough space to share. We were rushing to get to the check in point, and when we arrived the guide escorted us partway, told us to enjoy ourselves, and then left us completely.
When we reached the official check-in, we were told that we were one hour late. We then learned that the tour company had actually purchased tickets for 4:30 pm, even though we paid for a 5:30 pm tour. We were allowed in as I could see the people felt really bad but then when we went into the 2nd check in point, we couldn’t get in with the ticket we had and they told us that the printed ticket they gave us, was not the correct one and they should know this. Thankfully, they were kind enough to let us in after I showed them our Viator paid receipt. This is completely unacceptable and we missed being able to see St. Peter’s Basilica due to the timing issue. This company changed our time without consent, provided incorrect tickets, communicated poorly, and treated us unprofessionally. I strongly recommend avoiding this vendor.
Our tour guide was so great and patient, helped us find our way. We are so grateful! Thank you for an incredible experience!
Guide changed the time to an hour later. Asked to meet at 3pm and never showed up but the office printed a ticket to give us and told us to find gate 2. Very unprofessional and rude staff. Careful with booking.
Response from Host, Oct 2025
This is our conversation, you had booking for 2 ticket at 2:30 but I asked you if you can come at 3:00 and 3:30 you can enter I gave you service guided tour free and I explained you ever thing and my office staff also explained you all , you called me 5 time , send me messages 5 times but from office the entrance distance are only 5 min working reach until entrance , you call me sms me twice , we never ever meet the client and traveler like you , too much arrogant and Confused , I hope in future will not receive the client like you. Thanks, but no. Thanks.
A very good choice to avoid the long lines. Although we had chosen a simple skip-the-line ticket, the very polite Hakim gave us group access with a guide instead.
Response from Host, Oct 2025
Thank you so much dear for your review we always try our best to give are customers sometimes more , like example you just bought ticket but I gave you also service for tour guide extra without any charge , thanks again
This in fact was a skip the line ticket. The tour company met us and showed us where to go and how to skip the line.
Everything worked out as planned. Just follow the description in the mail. You can choose between going with a guide or going by yourself.
Pessima organizzazione, avevamo comprato i biglietti per 4 persone ci hanno fatto aspettare molto tempo per la stampa cartacea dei biglietti, niente invio per email dei biglietti, inoltre all interno abbiamo dovuto cambiare due biglietti con perdita di tempo e ulteriore tempo di attesa. Avevamo prenotato per le 10.30 ci siamo presentati prima delle 10 e fino alle 11 non avevamo ancora i biglietti. Niente spiegazioni...
Ragazzi molto gentili ci hanno seguito in tutto. Bravi!! Abbiamo perso il primo giorno per ritardo e ci hanno trovato un pass per il giorno dopo
Wir hatten zuhause Ticket gebucht. Angekommen war der 11.30 Einlass überbucht. Um 12 uhr für 80 Euro mehr ohne Quittung und nur Cash ging es dann, komisch
Wir hatten Tickets für 14:30 Uhr gebucht, da der Papst eine Audienz gegeben hat, wurden wir auf 17:30 Uhr umgebucht. Ging einfach und unkompliziert. Was super war um die Uhrzeit da kaum was los war Vatikanischen Museum, so konnten wir uns Zeit lassen und ungestört Fotos machen. Zwar sind die Karten doch relativ teuer aber es lohnt sich definitiv. Beim Eingang haben wir höchstens 5 Minuten gestanden. Unser Guide war auch super, er hat alles verständlich erklärt(Englisch)
Karte (5 kom)za Vatikan muzeje i Sikstinsku kapelu smo kupile preko sajta Viator 10 dana unapred po ceni od 65 eur za termin 20.04.2026. u 8:30h koji smo izabrali zbog najmanje guzve. Dan pre obilaska nam je poslata poruka kako nase karte ipak nisu potvrdjene i kako nam mogu vratiti ili ce nam promeniti termin na 15:30h. Kako smo dovedeni pred svrsen cin nismo imali drugu opciju i prihvatili smo novi termin.Iako je u rezervaciji stajao i dalje termin 08:30h posle duze prepiske objasnili su nam kako nema potrebe da se menja termin na rezervaciji.Kada smo otisli da preuzmemo karte datum kupovine na kartama je bio 19.02.2026. i cena na njima je 27 eur.Njihovo objasnjenje je bilo kako se to desava i mi nismo prvi kojima je promenjen termin.Na zalost nikom ne bih preporucila Viator posle naseg loseg iskustva. Em preprodaju karte po vise nego duploj ceni em menjaju termine kako oni hoce.
Acesso rápido- muito bom;
Preço elevado- começa em 20,00 euros por pessoa, no anúncio, e paguei mais
Aún estoy esperando la devolución de la actividad que reservé semanas antes. Cuando llegué me la habían cancelado y me la cobraron por el doble de dinero. No volvería a contratar. Es una estafa.
Sur le lieu du rendez vous , on nous donne nos tickets et quand on voit le prix dessus : 25 euros .... et quand on paye plus du triple cela fait mal ... Personne ne nous accompagne alors que dans le descriptif de l'excursion c'est écrit. On nous explique juste la direction à prendre.
Tarif onéreux pour la qualité du service
Tutto semplice e perfetto. Una volta scambiato il voucher con il biglietto nel punto di ritiro prefissato, mi hanno accompagnato all'entrata precisa e spiegato tutto quello che avrei dovuto fare ad esempio check in e controlli. Più di così non si può fare! Grazie e ritornerò da voi!
Geweldig indrukwekkend, we zijn 6 uur binnen geweest!!! En hadden nog tijd te kort Dit zeker gaan bekijken
Kurzfristig entschieden, diese Tickets zu ordern. Und, was soll ich sagen. Überhaupt nicht bereut. Ganz im Gegenteil! Hatten mit unserem sehr freundlichen Abdul Hakim als Person of contact richtig Glück. Von ihm die Tickets erhalten, kurze Einweisung und los ging es. Sehr eindrucksvoll, besonders die Sixtinische Kapelle.
Member Pricing
From
$58.70
per personWas $61.79(-5%)
up to 24 hours before the experience starts (local time)
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Fast Pass Skip The Line Vatican Museums And Sistine chapel
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