City Sightseeing Lisbon Hop-On Hop-Off Bus Tour & Bookable Extras
Lisbon, Portugal
- 1 hour 45 minutes (approx.)
- Mobile ticket
- Offered in: English
Explore our promoted experiences
Overview
What's Included
- 24 or 48-hour hop-on hop-off bus tour (depending on option selected)
- Audio guide commentary in 13 languages + free headphones
- Access to 3 routes - Red, Blue and Green
- Stops near the major sights
- Night Tour (48-hour ticket only)
- Carmo - Miradouro S. Pedro de Alcantara Walking Tour (48-hour ticket only)
- Castelo - Alfama Walking Tour (48-hour ticket only)
- City Lockers: 10% discount with the promo code WELCOMEMADEIRA at various stores
- 15% discount at the Gulbenkian Modern Art Centre (48-hour ticket only)
- Tips
- Hotel pick-up and drop-off
Meeting and Pickup
Operating hours
Select your preferred tour option to see hours.
Departure Point
- You may start this tour at any of the stops listed.
Itinerary
Blue Route
9 Stops
21 Points of Interest
Duration: 1 hour 15 minutes
Operating Schedule: First departure from Stop 1 at 9:30am, last departure from Stop 1 at 5pm. Buses run every 90 minutes
1
Marquês Pombal
2
[P] Parking motorcycles
3
Palácio Mitra
4
Oceanário Lisboa
5
Estrada das Laranjeiras 172
6
Av. José Malhoa 25B
7
Av. José Malhoa 1A
8
S. Sebastião
9
Alameda Cardeal Cerejeira
Points of interest passed by on this route
Jeronimos Monastery
Bairro Alto
Calouste Gulbenkian Museum
Museu Nacional Dos Coches
Museu Nacional De Arte Antiga
National Tile Museum
Ponte Vasco da Gama
Praca do Comercio
Centro Cultural de Belem - CCB
Jardim Zoologico
Campo Pequeno
Parque Eduardo VII
Docas de Santo Amaro
Vasco da Gama Tower BABYLON 3600
National Museum of Natural History and Science
Torre de Belem
Jardim do Principe Real
Jardim Da Estrela Park
El Corte Ingles
Municipal Square
Monumento aos Mortos da Grande Guerra
Red Route
14 Stops
8 Points of Interest
Duration: 1 hour 45 minutes
Operating Schedule: First departure from Stop 1 at 9:30am. Last departure from Stop 1 at 5pm. Buses run every 30 minutes
1
Marquês Pombal
2
Praça do Príncipe Real 25
3
R. Bernardino Costa 1
4
Av. 24 de Julho 549
5
Pilar 7 - Bridge Experience
6
Estação Fluvial Belém
7
MQWR+WQ Lisbon
8
MQVP+CM Lisbon
9
Nutrilovers Food Truck
10
Belem River Station
11
Doca Alcântara
12
R. de Santo António à Estrela 22
13
Restauradores
14
Praça dos Restauradores 55
Points of interest passed by on this route
Marques Do Pombal
Torre de Belem
Jeronimos Monastery
National Tile Museum
Jardim Zoologico
Palacio Nacional da Ajuda
MAAT - Museu de Arte, Arquitetura e Tecnologia
Padrao Dos Descobrimentos
Green Route
9 Stops
4 Points of Interest
Duration: 1 hour 15 minutes
Operating Schedule: First departure from Stop 1 at 10am. Last departure from Stop 1 at 5pm. Buses run every 25 minutes
1
Marquês Pombal
2
Restauradores
3
Praça Martim Moniz 551
4
Rua do Chão da Feira 226
5
Largo da Graça 75
6
Campo de Santa Clara 82
7
Campo Sta. Clara
8
R. Dom Duarte 5
9
Praça dos Restauradores 55
Points of interest passed by on this route
Marques Do Pombal
Estatua do Marques de Pombal
Jeronimos Monastery
Museu Nacional Dos Coches
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Most travelers can participate
- Red Route - First departure from Stop 1 at 9:30am. Last departure from Stop 1 at 5pm. Tour duration: 105 minutes. Frequency: every 30 minutes
- Blue Route - First departure from Stop 1 at 9:30am. Last departure from Stop 1 at 5pm. Tour duration: 75 minutes. Frequency: every 90 minutes
- Green Route - First departure from Stop 1 at 10am. Last departure from Stop 1 at 5pm. Tour duration: 75 minutes. Frequency: every 25 minutes
- Mobile and printed paper vouchers are accepted on this tour and can be redeemed at any of the stops along the routes
- Vouchers can be used any day within 12 months of travel date selected at check-out
- City Lockers: 10% discount with the promo code WELCOMEMADEIRA - at these stores: Rossio Metro Station, Praca da Figueira Car Park, Martim Moniz Car Park, City Lockers Chiado Store and City Lockers Camoes Store
- Night Tour (included in the 48-hour ticket only): Starts at Stop 1 Marques de Pombal. May - August at 9pm. September - April at 8pm. Duration: 1 hour approximately
- Carmo - Miradouro Sao Pedro de Alcantara Walking Tour (included in the 48-hour ticket): Meeting Point: Stop 13 on the Red Line/ Stop 2 on the Green Line. Departs at 10am every day. Duration: 1 hour approximately
- Castelo - Alfama Walking Tour (included in the 48-hour ticket): Meeting Point: Stop 4 on the Green Line (Castelo San Jorge). Departs at 5pm every day. Duration: 1 hour approximately
- Please note, Stop 7 on the Blue Line is suspended until further notice
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
3.2
based on 111 reviews
Douglas_J, Apr 2026
1)Took an hour with customer service to get my prepaid ticket. 2)3 of 4 seats had broken audio, so we had no idea what we were seeing.
Janette_S, Mar 2026
Was an interesting ride. Beautiful day! The map was helpful but the audio did not work. At least where we were sitting. But it was a way to see the city
Response from Host, Mar 2026
Dear Janette,
Thank you sincerely for sharing your feedback with us.
We are pleased to hear that you enjoyed your ride and that the beautiful day made your experience discovering Lisbon even more special. It’s great to know that our route map was helpful and that the tour allowed you to see the city in a convenient way.
However, we are sorry to learn that the audio guide did not work properly in your seating area. This is not the experience we aim to provide, and your comments have been shared with our local team in Lisbon to ensure this issue is reviewed and improved for future guests.
During your visit, we hope you also had the chance to explore some of Lisbon’s highlights, such as Belém Tower, Jerónimos Monastery, and enjoy the views from Alfama, making your stay even more memorable.
We hope to have the opportunity to welcome you again for an even better experience, whether in Lisbon or any of our more than 100 destinations worldwide.
Thank you for choosing City Sightseeing!
Best regards,
Quality Department
Monica_K, Mar 2026
TERRIBLE SERVICE!
I came from the USA and bought their service got a uber to go to the marina and when we parked at the marina I got the text that this company had cancelled the tour!
I was alone in a marina with my cellphone about to die!
Thank god I was able to get in another tour 2.5 hours after so I had to wait for a long time otherwise I would have waisted my day!
Response from Host, Mar 2026
Hi Monica,
We are very sorry to hear about your experience and sincerely apologize for the inconvenience caused during your visit to Lisboa. We understand how frustrating it must have been to arrive at the marina and receive a cancellation notice, especially when traveling alone.
Please know that situations like this are extremely rare, and our team continuously works to prevent such issues. We truly regret the impact this had on your plans and appreciate your patience in arranging an alternative tour that day.
Your feedback is very valuable to us and helps improve our City Sightseeing Lisboa service for all future guests. We hope you might give us another opportunity to provide a seamless and enjoyable experience in Lisbon.
cwspitz, Mar 2026
wonderful experience during the day, three routes, and you got a very good overview of Lisbon!
A review is not complete without ways to improve, the night tour did not seem very enriching. Lots of traffic very dark. A little overlap with the day routes.
Some of the audio hook ups from the seats didn’t work. … stick to the day routes
Robert_T, Mar 2026
This is the first time we have been disappointed in the Hop onHop off bus tours. Commentary was horrible and minimal at best. They changed the route without warning and we therefore missed the stop we had planned. The sound system was poor. Music way too loud and what little commentary there was, was very difficult to hear.
Response from Host, Mar 2026
Hello Robert,
Thank you for taking the time to share your experience with City Sightseeing Lisboa. We’re truly sorry to hear that your recent tour did not meet your expectations. We aim to provide a comfortable, informative, and enjoyable way to explore Lisboa, and we regret that issues with the commentary, route changes, and sound system affected your visit.
Your feedback is very important to us, and we have already shared your comments with our local team to review the audio equipment, music levels, and communication about route changes. Ensuring that guests can easily follow the commentary and enjoy each stop is a top priority, and we appreciate your input to help improve these aspects.
We truly appreciate your honest review and hope we can provide a better experience for you on a future visit.
Kind regards,
City Sightseeing Lisboa
Gary_H, Feb 2026
By far and away the worst city bus tour provider ,,,, not only do they not inform you of cancelled service , but they then fail to refund for the service they have been paid for and don’t provide,, 2 nd occasion for me and I would never use their terrible operation again,an absolute sham of a company
Response from Host, Feb 2026
Dear Gary_H,
Thank you for taking the time to share your feedback.
We are very sorry to hear about your disappointing experience with our Lisbon Hop-On Hop-Off Bus Tour. We understand how frustrating it must have been not to receive the service you expected, and we sincerely apologize for any inconvenience caused.
Your comments help us improve our services, and we appreciate you bringing this to our attention.
Best regards,
Quality Department
tamara_b, Oct 2025
App doesn’t work, buses don’t turn up and the headphone sockets are unreliable on buses. Waste of money.
Response from Host, Oct 2025
Hello Tamara,
We’re very sorry to hear about your experience in Lisbon. We understand how frustrating it must have been when the app didn’t work, buses were delayed, and the headphone connections were unreliable. For any refund requests or further assistance, please contact us directly via email so we can help you personally.
We hope you’ll give City Sightseeing another chance in the future, as we strive to make each tour enjoyable and reliable.
Karen_J, Sep 2025
The signage and location of stops is terrible. We wasted so much time trying to find many of the stops and they were often hidden.
Response from Host, Sep 2025
Dear Customer,
Thank you for sharing your feedback with us.
We are very sorry to hear about the difficulties you experienced finding our stops and the time wasted as a result. We understand how frustrating this must have been and appreciate your comments, which will help us improve signage and visibility at stops for future guests.
We hope to have the opportunity to provide you with a smoother experience in one of our more than 100 destinations around the world.
Thank you for choosing City Sightseeing.
Best regards,
Quality Department
Richard_J, Sep 2025
We arrived at the location to discover there are two bus lines operating, both with red buses, which was a bit confusing. The Grey line has a building, and when we went there, that told us our tickets were for the other bus line and we'd have to check in with them. We finally found a supervision, Deborah, who was very friendly and pointed us to the tour we wanted to start with, the green line.
This tour is of the oldest part of the city, and the buses are smaller because of the narrow streets. We got on first, but no one pointed out that we would need earbuds (supplied) to hear the narration. We traveled about ten minutes before we noticed the other passengers all had them. Fortunately, a man was sitting close to the driver and was able to pass some to us. However, the audio jack for my wife's seat was broken, so she had to use mine and I had to stretch my cord to the seat in front.
The selection LED on the controller was very hard to read due to the angle of the seat, so it took a few minutes to get to the appropriate language. Very frustrating.
The narrative is very sparse with announcements programmed to occur only near landmarks. In between, it's just music. The driver seemed to be in a hurry and drove very fast through the narrow streets, so we really couldn't appreciate what we were seeing. There was no advanced warning for the stops, nor any indication of the sights we would see if we got off, so we didn't. We also took the red line, which was no different.
This would have been so much better if a knowledgeable driver were narrating in real time.
Response from Host, Sep 2025
Dear Customer,
Thank you for sharing your detailed feedback with us.
We sincerely regret the confusion you experienced with the bus lines and the difficulties with the audio system on board. We understand how frustrating it must have been not to have clear guidance about the earbuds and audio controls, as well as the sparse narration and lack of advance warning for stops.
Your comments regarding the speed of driving, the limited commentary, and the desire for a knowledgeable guide providing live narration are greatly appreciated. We will share all of your observations with our local team to help improve the service and overall guest experience.
We sincerely regret that your tour did not meet your expectations and hope we may have the opportunity to provide you with a better experience in one of our other destinations in the future.
Thank you for choosing City Sightseeing.
Best regards,
Quality Department
Susan_s, Sep 2025
Very limited hours compared to other options. Schedules erratic, not much to see on blue line. Difficult to navigate night tour.
Response from Host, Sep 2025
Dear Customer,
We sincerely appreciate you sharing your opinion with us.
We are glad to hear that you were able to experience the fun of discovering a new city aboard our service. We are pleased to hear that you found our service excellent and that you enjoyed your visit to the city.
We hope to have the pleasure of welcoming you again very soon in one of our more than 100 destinations.
Thank you for choosing City Sightseeing!
Best regards,
Quality Department
lauquekoryahoocomsg, Aug 2025
We took the Green Line which is a smaller bus of city sightseeing bus. From 2pm waited for the bus at stop 6. The next bus came at 250pm and it was full we could not board. Then we wait for the next bus which came about 330pm and it was full again. In the end we took a uber to the city. Be prepared to wait as the frequency was longer and not on time. We also had the experience of waiting longer for the Red line bus. We always see the other company buses come and go before our red line buses come.
Response from Host, Aug 2025
Thank you for sharing your experience with us. We’re very sorry to hear about the long wait times and the crowded buses you encountered. This is not the level of service we strive to provide, and your feedback is very important to help us improve our scheduling and frequency. We appreciate your patience and hope to make your next experience smoother and more enjoyable. Please feel free to reach out to our customer service team at [contact info] if you’d like to discuss this further.
SCOTT_T, Jul 2025
It was a great tour with 3 bus lines. I really enjoyed the small green line through the skinny hilly streets of Lisbon, a part if the city I had never seen. Each of the 3 tours is about 1.5 hours. There is a restroom available behind the main stop to use for no charge.
liewliwei, Jul 2025
No air conditional in the bus. Long waiting only 4-5 bus each route. The app is easy to use. Compare with other tour bus before purchase
Response from Host, Jul 2025
Dear Customer,
We appreciate you taking the time to share your thoughts with us.
At City Sightseeing, our mission is to ensure that every passenger enjoys a comfortable and pleasant sightseeing experience. We regret any inconvenience you may have faced during your tour.
Your feedback is crucial as it helps us to continually improve our services. We are dedicated to ensuring that all our passengers have a satisfactory experience while exploring the city.
We look forward to having the pleasure of welcoming you back on board in the future, where you can experience the improvements we have made based on your suggestions.
Thank you for choosing City Sightseeing and for providing your valuable feedback.
Best regards,
Quality Department
mireille_l, Apr 2026
Circuits interressants, mais pas toujours facile au niveau des correspondances. Problème avec la ligne verte, petit bus toujours plein, seul possibilité le prendre au terminus. L'audio guide ne fonctionne pas dans tous les bus et lorsqu'il fonctionne les commentaires sont un peu légers.
Carole_D, Oct 2025
Not enough explanations. The driver does not indicate the stops. We lost a lot of time and were able to go all around.
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Response from Host, Oct 2025
Dear Customer,
We appreciate you taking the time to share your thoughts with us.
At City Sightseeing, our mission is to ensure that every passenger enjoys a comfortable and pleasant sightseeing experience. We regret any inconvenience you may have faced during your tour.
Your feedback is crucial as it helps us to continually improve our services. We are dedicated to ensuring that all our passengers have a satisfactory experience while exploring the city.
We look forward to having the pleasure of welcoming you back on board in the future, where you can experience the improvements we have made based on your suggestions.
Thank you for choosing City Sightseeing and for providing your valuable feedback.
Best regards,
Quality Department
Michel_H, Oct 2025
Tried 2 lines out of 3 they are fine however the 1st day a long wait on point 9 of the red line 2 kayak buses company Gray line had time to spend also 2nd day connections in one of the buses difficult for headphones otherwise it was okay
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Response from Host, Oct 2025
Bonjour Michel,
Merci beaucoup d’avoir partagé votre avis. Nous sommes ravis que vous ayez apprécié les lignes que vous avez essayées. Nous sommes toutefois désolés pour l’attente au point 9 de la ligne rouge et les difficultés rencontrées avec les connexions et les écouteurs.
Vos commentaires ont été transmis à notre équipe locale afin d’améliorer le service et l’expérience pour nos futurs passagers. Nous espérons vous accueillir de nouveau bientôt pour une expérience encore meilleure !
Cordialement,
L’équipe City Sightseeing Lisbonne
FEDERICA_R, Sep 2025
The proposed laps are interesting but the audio guidance should improve. It should explain more, give more information. It's too thin.
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Response from Host, Sep 2025
Dear Customer,
We sincerely appreciate you sharing your opinion with us.
We are glad to hear that you were able to experience the fun of discovering a new city aboard our service. We are pleased to hear that you found our service excellent and that you enjoyed your visit to the city.
We hope to have the pleasure of welcoming you again very soon in one of our more than 100 destinations.
Thank you for choosing City Sightseeing!
Best regards,
Quality Department
From $39.33
per personup to 24 hours before the experience starts (local time)
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