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Beyond Chicago

Chicago Hop-on Hop-off Sightseeing Tour by Open-top Bus

Chicago, USA
High interest
Booked 4 times today.
  • 2 hours (approx.)
  • Mobile ticket
  • Offered in: English

Overview

See Chicago your way with flexible hop-on hop-off tickets designed to suit every sightseeing style. Explore the Windy City at your own pace, hopping off to visit top attractions such as Millennium Park, Navy Pier, the Magnificent Mile, and the Chicago Riverwalk while enjoying onboard commentary that adds context to what you see. Perfect for first-time visitors or those short on time, this tour offers flexibility and ensures you don’t miss any of Chicago’s highlights. You can also upgrade your experience to enjoy extra sightseeing time and a panoramic sunset tour for unforgettable skyline views.
  • Choose from 24, 48, or 72 hours of unlimited hop-on hop-off sightseeing
  • Capture unobstructed views from the open-top, double-decker bus
  • Enjoy free VOX self-guided walking tours with selected tickets
  • Upgrade your ticket to include a panoramic sunset guided tour

Why Travelers Choose This Tour

A full circuit introduces you to the city’s top attractions, with none of the logistical headaches.

What's Included

  • Hop-on Hop-off Sightseeing Tour by Open-top Bus
  • Professional digital commentary in multiple languages
  • Big Bus Tours app (ticket storage, live tracking and ticket activation)
  • Enclosed/Climate Controlled Lower Deck, Top Deck Open
  • Chicago South Side & Obama Presidential Center Shuttle (with 72-Hour option)
  • Hotel pickup and drop-off
  • Admission to attractions

Meeting and Pickup

Departure Point

  • You may start this tour at any of the stops listed.

Itinerary

Purchase a 24-, 48-, or 72-hour Big Bus pass, download the app for timetable information, and head to one of the designated stops to begin your hop-on, hop-off tour of Chicago. The first bus departs at 10am and the last at 5pm, so you can choose a time and route to fit your schedule.

Completing the sightseeing route in one go takes about two hours but many travelers like to make full use of the pass, which allows you to get on and off whenever you like at the designated stops. The Big Bus sightseeing route includes many Chicago must-visits, such as the Navy Pier, the Magnificent Mile, and the Art Institute of Chicago.

Listen to the audio guide along the way to learn more about the so-called Windy City. Buses depart every hour from each of 11 stops, so you’ll never have to wait long for your next pickup.
Red Loop

11 Stops

35 Points of Interest

Duration: 2 hours

Operating Schedule: Operates daily: First Bus 10AM, Last Bus 4PM. Loop duration: 2 hours. Download the free Big Bus app for stop locations, city information and live bus tracking.

1

Chicago Riverwalk

2

Skydeck Chicago

3

Millennium Park

4

Grant Park

5

Adler Planetarium

6

Field Museum

7

Chicago Architecture Center

8

Navy Pier

9

Magnificent Mile

10

360 CHICAGO

11

Mc Donald’s

Points of interest passed by on this route

Skydeck Chicago - Willis Tower

The Art Institute of Chicago

The Chicago Theatre

Field Museum

Adler Planetarium

360 Chicago Observation Deck

Grant Ulysses Park

Navy Pier

Millennium Park

Water Tower Place

BigBus Chicago

Clarence F. Buckingham Fountain

Cloud Gate

Financial District

Maggie Daley Park

The Magnificent Mile

Tribune Tower

Holy Name Cathedral

Chicago River

Chicago Riverwalk

Soldier Field

The Rookery Building

Centennial Wheel

Chicago Cultural Center

Wrigley Building

American Writers Museum

The McCormick Bridgehouse & Chicago River Museum

Northerly Island

Jay Pritzker Pavilion

Lyric Opera of Chicago

Chicago Symphony

Monadnock Building

Chicago Fed's Money Museum

The Art Institute of Chicago

The Field Museum Store

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • Choice of audio tours: Chicago Architecture, Public Art, Chicago Riverwalk, and Millennium Park
  • Download the Big Bus Tours app to access and activate your ticket, track buses in real time, and board easily using your mobile ticket.
  • Redeem tickets via Big Bus app or in person
  • Please advise at time of booking if wheelchair assistance is required
  • Chicago South Side & Presidential Center Shuttle operates daily from 9:30am–2:30pm, every 30–45 minutes, connecting Downtown Chicago with the Obama Presidential Center & Jackson Park and the Griffin Museum of Science & Industry. Pick-up location: 98 E Wacker Drive (between Michigan Ave. and Wabash Ave.)

Frequently Asked Questions (8)

Q:How often does a bus arrive at each stop during the Big Bus Chicago Hop-On Hop-Off Tour?

A:A bus arrives approximately every 30-45 minutes.

Mar 2022

The answers provided are based on answers previously given by the tour provider to customers’ questions.

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)
Gallery picture 2 (from a traveler's review)
Gallery picture 3 (from a traveler's review)
Gallery picture 4 (from a traveler's review)
Gallery picture 5 (from a traveler's review)

Reviews

3.9
based on 2,449 reviews
Total reviews and rating from Viator & Tripadvisor
Sort by: Most insightful

Best way to see a City

Colleen_R, Nov 2026
We seem to do a Hop on Hop off Bus tour in every city we go to. We feel it is the best way to see a new city, learn some history and get an idea of where things are and how to get around. The tour of Chicago was no different. It was well done with a great driver/narrator, Alphonso, and a clean bus. We used it as our main source of transportation while in Chicago

Response from Host, Nov 2026

Hi Colleen, Thank you so much for your fantastic review and for making hop-on, hop-off tours part of your travels! We're thrilled to hear that your Chicago experience lived up to your expectations! There's no better compliment than knowing our tour helped you discover the city's history, find your bearings, and explore with ease. A special thank you for recognising Alphonso! We're delighted that his driving and narration made such a positive impression, and we'll be sure to share your lovely feedback with him and the team. It's wonderful to know that our buses became your go-to way of getting around Chicago. We hope to welcome you aboard in many more cities on your future adventures! Madalina@BigBusTours

Good way to see the city.

Kristen_E, Nov 2026
This experience is a nice way to see the city and go all around without constantly having to order an Uber. We did this in Chicago over 8 years ago and I will say that I miss the personal speakers. Now they give you headphones with prerecorded audio and there is a lot less information and fun facts.

Response from Host, Nov 2026

Hi Kristen_E, thank you for the wonderful review. We are happy that you enjoyed the tour. Thank you also for your honest feedback regarding the audio guide. We'll pass this along. We look forward to having you on board again and explore new cities together! Best, Denisa from Big Bus Tours

Enjoyable time

CliffordEdward_G, Nov 2026
Big bus is my all time favourite. And on this occasion, it did not disappoint. Highly recommend this.

Response from Host, Nov 2026

Hi Clifford, Thank you so much for your fantastic review and continued support! We're absolutely delighted to hear that Big Bus Tours remains your all-time favourite and that your experience in Chicago lived up to your expectations! It means so much to us when returning guests continue to enjoy their adventures, and your recommendation is truly appreciated. We look forward to welcoming you aboard again in Chicago or another exciting destination! Madalina@BigBusTours

Worst Tour EVER!!!!!

Stephanie_B, Nov 2026
This experience was horrible, it was like paying 50 to ride the city bus. The driver only called out stops and did not explain where we were or tell us anything about Chicago. My family kept asking if we weee in the right tour bus. I would not recommend this tour to ANYONE!!! You can ride city bus for same experience at a cheaper price…..

Response from Host, Nov 2026

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. Our Chicago bus tours feature location-synchronized audio guides, offering fun and informative pre-recorded commentary in two languages: English Spanish We're sorry if the commentary did not play as expected during your journey or if this was not clear to you and your family. We appreciate your feedback and will share it with our local team to help us improve the experience for our guests. Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Mihai@Big Bus Tours Team

Candace was an EXCELLENT...

Donna_H, Oct 2026
Candace was an EXCELLENT Tour Guide. She made the tour soooooo much fun. If you should ever be in Chicago and do a Hop On/Hop Off Bus Tour, look for her as you will NOT be disappointed!!!! :-)

Response from Host, Oct 2026

Thank you for your wonderful review! We're thrilled to hear that Candace made your experience so memorable. Her energy, enthusiasm, and ability to make the tour both fun and informative are exactly what help create unforgettable experiences for our guests. We'll be sure to pass along your kind words to Candace. Thank you for the fantastic recommendation, and we're delighted she helped make your time in Chicago so special. We hope to welcome you on board again soon! Alex@BigBusTours

Topside of bus! The view!

Michael_F, Oct 2026
Top side of bus view was great. I like it very much. Slow and steady I was able to soak in the view and then bus moves on to another next site. Chicago is interesting place to see.

Response from Host, Oct 2026

Hi Michael_F, thank you for the great review. We are thrilled to hear that you had such an amazing experience with us. We look forward to discovering new cities together soon! Best, Denisa from Big Bus Tours

Don’t bother

Michael_P, Oct 2026
Expensive - slow - and difficult to use……………………………………………………………………………………………..,,,,,……………………………………………….

Response from Host, Oct 2026

Thank you for your feedback. We're sorry to hear that you found the experience expensive, slow, and difficult to use. We understand that convenience and ease of use are key reasons guests choose a hop-on, hop-off tour, and it's disappointing when the service doesn't meet those expectations. Your comments have been shared with the team for review, and we appreciate you taking the time to let us know about your experience. Alex@BigBusTours

Fun!

Kimberly_S, Oct 2026
We really enjoyed the flexibility of this tour, the ability to visit multiple places without bringing our car into the city. Our third bus driver, Candace was incredible! Instead of using our headphones she provided us with history along the way including our stops. I wish that we had had her for the entire drive. We had beautiful weather and we were able to sit at the top of the bus and it was well worth it!

Response from Host, Oct 2026

Hi Kimberly, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed exploring Chicago with us and appreciated the flexibility of discovering the city's attractions without having to worry about driving or parking. It's especially lovely to hear your kind words about Candace! We're thrilled that her engaging commentary and knowledge of Chicago's history made such a memorable impression. We'll be sure to pass along your compliments to her and our Chicago team! And what a bonus to have beautiful weather for enjoying the city from our open-top deck! Thank you again for choosing Big Bus Tours, Kimberly. We hope to welcome you aboard for another fantastic city adventure soon! Madalina@BigBusTours

Not worth it if you don’t have an activity planned like the Aquarium or museum.

Rachel_B, Oct 2026
This isn’t a tour. It’s just a bus that takes you to tourist spots. No knowledge or explanations of anything. You can just ride the regular bus and use Google, Yelp & Apple Maps to plan your tourist trip. Although? This bus will take you back to the original spot you caught it from and also doesn’t require research to ride like the regular bus route.

Response from Host, Oct 2026

Hi, Thank you for sharing your feedback. We’re sorry to hear that the experience did not meet your expectations, particularly regarding the information and commentary provided about the city’s attractions. We appreciate you taking the time to share your thoughts, and we’ll be sure to pass your feedback along to the relevant team. Alexandra@BigBusTours

Exceptional Views

Jennifer_R, Oct 2026
This was an excellent was to see so many things in two hours by Segway. We had a blast riding and the views were spectacular. I would recommend this for families like ours.

Response from Host, Oct 2026

Hello Jennifer, Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you and your family had such a blast exploring Chicago with us and enjoyed the spectacular views across the city. Thank you for choosing Big Bus and for highly recommending our tour to other families planning their trip. We hope to welcome you all on board again on your next adventure! Melisa@BigBusTours

Fantastic hop on/off tour of Chicago

CATHERINE_F, Oct 2026
We had 7 hours between trains in Chicago, and this was a great way to see the highlights. The bus was clean, and had good audio. The sights were beautiful--all the highlights of Chicago, with many stories included in the narration. A wonderful way to spend an afternoon seeing an amazing city.

Response from Host, Oct 2026

Thank you so much for taking the time to leave this fantastic review! We are delighted to hear that our tour was the perfect way to spend your layover in Chicago and that you enjoyed the clean bus, clear audio, and informative narration while taking in all the city's amazing sights. We hope to welcome you back on board with us again soon, whether in Chicago or another Big Bus city! Andrei@BigBusTours

Hop on Hop Off Chicago

Michael, Oct 2026
Basic city tour of the buildings in Chicago. The comentary is sparse and incremental. It is largly playing music from songs about Chicago

Response from Host, Oct 2026

Thank you for taking the time to share your review. We are sorry to hear that the narration did not meet your expectations and that you found the commentary too sparse. We aim to provide an engaging balance of historical commentary, local stories, and music, and we appreciate your feedback as it helps us review our audio experience for our Chicago tour. We hope you still enjoyed taking in the views of the city skyline, and we look forward to welcoming you back for a better experience in the future. Andrei@BigBusTours

Horrible, Horrible, Horrible

Brian_M, Oct 2026
Worst Hop on Hop off bus experience of any city we've done (and, we've done a lot!) We bought a 3 day pass so we could go to the Obama Presidential Center that was included. The ONLY bright side was an employee named, Bongi, who we encountered on Days 1 and 2 and she could not have been more friendly, professional and informative. After that it was all down hill. The regular bus route is crazy and takes you so far out of the way around the city that it's not practical to hop on and hop off. Secondly, it isn't narrated live, it's prerecorded so you have to use their ear buds. On day 3 NONE of the ports were working with the ear buds on the bus (see the picture with the driver in the window and tag on the front of the vus) but they still kept on going 🫣 and even though everyonelet them know. On Day 2 the bus driver (the picture with his face in the rear view mirror) was so rude that he actually told an elderly couple after they boarded the bus, picked up a map and asked which number was a particular stop, said "you have a map, use it." We about fell out of our seats. Horrible, horrible, horrible waste of money. All the reviews we read never mentioned the narration wasn't done live, by a person on the bus like every other Hop on Hop off bus we've ever been on.

Response from Host, Oct 2026

Thank you for bringing this to our attention, and we sincerely apologize for the issues you experienced with the audio system, driver service, and route layout in Chicago. We are glad that Bongi was able to offer great service, but the rest of your tour clearly fell short of our standards. Please contact our team via our webform at bigbustours.com/contact-us with your booking details so we can assist you further. Andrei@BigBusTours

Ride-share alternative

Marie_M, Oct 2026
Don’t expect anything other than transportation to major landmarks. The old way with a physical person narrating the history of the city and pointing out major landmarks while cracking a few jokes and giving great food recommendations would be the way to go. Changing to automation is boring. However, take this trip if you don’t want to pay ride-shares.

Response from Host, Oct 2026

Thank you for taking the time to share your honest feedback with us. We are glad to hear that our tour served as a reliable and cost-effective transportation alternative to ride-shares for reaching Chicago's major landmarks. We completely understand your preference for the charm, humor, and local recommendations that a live guide brings to a city tour. While we have transitioned to automated audio commentary to provide reliable, multi-lingual narrations for guests from all over the world, we hate to hear that you found the experience boring. Your feedback regarding the lack of local flavor and humor is incredibly valuable, and we are constantly working on updating our digital content to make it more engaging and rich with insider tips. We truly appreciate your insights, and we hope that the ease of getting around Chicago still added some convenience to your travels. Best regards, Razvan@BigBusTours

Disappointed

Ann_r, Oct 2026
Standing room only and bus broke down Didn't stop at 2 stops and driver wouldn't say why People complained

Response from Host, Oct 2026

Thank you for sharing your feedback. We are so sorry to hear about these issues with space, route skipped stops, and the breakdown during your tour. Please reach out to us directly at https://www.bigbustours.com/contact-us with your booking details so we can look into this and assist you further. Andrei@BigBusTours

Know before you go.

Gretchen_C, Oct 2026
The bus was so much fun! I enjoyed every minute of it. My suggestion would be get a brochure from Chicago Big Bus or find out the street names where you want to start and where the bus will pick you up. It was very challenging getting this information in the chat and was a rocky start.

Response from Host, Oct 2026

Thank you so much for the fantastic review! We are thrilled to hear that the bus was so much fun and that you enjoyed every single minute of your tour! We also really appreciate your excellent suggestion regarding looking up street names and grabbing a brochure ahead of time. We want our 'hop-on, hop-off' experience to be smooth from the very beginning, and we are sorry to hear that getting these initial stop details through our chat was challenging and led to a rocky start. Your feedback has been passed along to our digital support team so we can make our stop location information much clearer and easier to access for future guests. Thank you again for choosing Big Bus Tours Chicago, and we hope to welcome you back on board for more fun in the future! Best regards, Razvan@BigBusTours

Chicago bus ride

Paula_S, Oct 2026
No narrative about sites visited. Hard to hear anything sitting on top of bus. Had a difficult time finding where to get on. Asked others and got no answers. Finally went to stop 1 and got on.

Response from Host, Oct 2026

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience was frustrating, particularly with the lack of clear narrative, difficult audio on the top deck, and the trouble you had finding our stops. We want our tours to be highly informative and easy to navigate. We apologize that the audio was hard to hear while sitting on the top deck and that you couldn't get clear directions to our locations until reaching Stop 1. Your comments regarding the audio quality and stop visibility have been shared directly with our local operations team so we can inspect our onboard sound systems and improve our street-level signage and staff presence. Thank you for choosing Big Bus Tours, and we hope you will give us another opportunity in the future to provide you with the seamless and educational tour experience we aim for. Best regards, Razvan@BigBusTours

End Route 66

Lori_G, Oct 2026
Good way to get to know about the city with out driving around. Also the view from the top of the city.

Response from Host, Oct 2026

Thank you so much for the great review! We are so glad that our tour provided the perfect, stress-free way for you to get to know the city without the hassle of driving around. We are also thrilled that you enjoyed those fantastic, elevated views from the top deck! Providing that unique perspective of the city skyline is exactly what we love to do. Thank you for choosing Big Bus Tours, and we hope to welcome you back on board for another ride soon! Best regards, Razvan@BigBusTours

Had a great time :)

DAILYN_V, Oct 2026
Wonderful ! Lots to see and do in Chicago :) Thanks for the great service we will visit again some time

Response from Host, Oct 2026

Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had such a great time exploring everything there is to see and do in Chicago. Providing excellent service is our top priority, and knowing that we made your trip memorable means the world to our team. We cannot wait to welcome you back on board for another visit in the future! Best regards, Razvan@BigBusTours

Worth Doing

Bert_H, Oct 2026
Felicia did a great job telling stories and information about the area. The next lady we had rushed and said very little.

Response from Host, Oct 2026

Hi Bert, Thank you for taking the time to share your experience with us! We're delighted to hear that you found your Chicago sightseeing tour worthwhile and especially enjoyed Felicia's engaging stories and informative commentary. We'll be sure to pass along your lovely feedback to her! We also appreciate your comments regarding the difference between your two guides. We understand that interesting and engaging commentary can make a real difference to the sightseeing experience, and we're sorry that your second journey didn't quite live up to the first. We'll share your feedback with our local Chicago team to help ensure a more consistent experience for all our guests. Thank you again for choosing Big Bus Tours. We hope to welcome you aboard for another enjoyable adventure! Madalina@BigBusTours

Poor to Little Narration

Dina_O, Oct 2026
We often booked a hop on/off bus tour as a good initial way to get an overview of a city we’re visiting. Most have been great experiences but this one was NOT. The views from the bus were not good of some the better sites of Chicago- like Lake Michigan, the Bean, Millenial Park, etc. The main problem though was the audio narration. The volume was very low, so difficult to hear what was said , and more than 50% of the time it was just music playing. There wasn’t a lot of info like other tours we’ve been on. Occasionally the bus driver tried to point things out but you couldn’t hear him on the top level because the background music was still playing. So it was hard to know what you were looking at. My husband and I were very disappointed. I did tell the bus driver that we couldn’t hear and he did try to fix it but it wasn’t successful. It was a lot of money to pay for this tour which definitely was not worth it!

Response from Host, Oct 2026

Hi Dina, Thank you for taking the time to share your experience with us. We're truly sorry to hear that your Chicago sightseeing tour fell short of your expectations, particularly when you've enjoyed similar experiences in other cities. We understand how disappointing it must have been to struggle to hear the audio commentary, especially when you were looking forward to learning about Chicago's famous landmarks and history. Having music playing for much of the journey instead of informative narration understandably took away from the experience. We also appreciate you mentioning that your driver attempted to resolve the audio issue, although we're sorry that the problem persisted. Your feedback regarding the commentary, audio volume and visibility of key attractions will be shared with our local Chicago team for review. We'd welcome the opportunity to look into your experience further. Please contact our Customer Support Team at info@bigbustours.com with your booking reference and travel date so we can investigate your concerns and see how we can assist. Thank you again for bringing these matters to our attention, Dina. We hope to have the opportunity to provide you and your husband with a much better experience in the future. Madalina@BigBusTours

Chicago Bog Bus Tour

Wonza_R, Oct 2026
I hope you get Candace or someone who gives a live presentation! She was amazing and the tour was excellent. Very informative.

Response from Host, Oct 2026

Hi Wonza_R, thank you for sharing your feedback. We are really happy that you had such an amazing experience with our staff. We hope to welcome you aboard again one day soon! Best, Denisa from Big Bus Tours

Disappointing

Terri_M, Oct 2026
Don't take it. We took the Hop On Hop Off because the ads insinuated it went to the Obama Library. It did not. So we had to buy an additional ticket. The driver on the second bus was instructive about the different areas. But the Hop On Hop Off driver didn't say anything. He acted bored, but he was VERY helpful with directions. All-in-all, it was a disappointing and overly expensive bumpy ride.

Great way to see the city

Jacqueline_R, Oct 2026
Always do this experience when traveling. It’s a great way to see the area and help decide areas you want to spend more time in.

Response from Host, Oct 2026

We're thrilled you enjoyed the experience and found it a great way to explore the city and discover places to spend more time in. Ioan-Razvan@BigBusTours.

More Support NEEDED for Obama Center

Team_J, Oct 2026
Limited stops offer ticket purchase on bus. Yellow line to Obama center stops running at 3 pm!! Not enough time Yello line is ADDTIONAL COST!! Why? Hidden fees

Chicago Fireboat River Cruise

Judy_B, Sep 2026
The guide was very knowledgeable and witty. The rest of the staff was very helpful and friendly. Architecture is absolutely gorgeous!

Response from Host, Sep 2026

Thank you for your review! We're delighted to hear that you enjoyed the tour. It's wonderful to know that your guide was both knowledgeable and witty, and that our team helped make your experience a positive one with their friendly and helpful service. We're also glad you appreciated the beautiful architecture. Thank you for choosing Big Bus Tours, and we hope to welcome you aboard again soon! Raul@BigBusTours

Terrible

Sandy_T, Sep 2026
We have done Hop On Hop Off buses in many cities. This was the worst!!! The bus would pull over at times but it seemed they were in traffic. However it was actually a stop. They didn’t announce the stop at 3 locations. We finally got off and called a cab.

Response from Host, Sep 2026

Thank you for your review. We're very sorry to hear that this was your experience, especially as you've used hop-on hop-off services in many cities before. We understand how frustrating it must have been when stops were not clearly announced and it wasn't obvious whether the bus had reached a boarding location or was simply held up in traffic. We appreciate that missing multiple stops ultimately led you to abandon the tour and arrange alternative transportation. This is not the experience we aim to provide, and your feedback regarding stop announcements and communication onboard will be shared with the local management team for review. We apologize for the inconvenience and disappointment caused, and thank you for taking the time to let us know about your experience. Raul@BigBusTours

We enjoyed seeing the...

Bruce_M, Sep 2026
We enjoyed seeing the city, unfortunately the recording didn’t give us much information and the timing was off at times to where we actually were. Also the bus driver was making comments, which were helpful but at times he talked over the recording. He was using the bus microphone so the recording was playing at the same time he was talking thru the speakers. You also had to take out your air bud to hear him.

Response from Host, Sep 2026

Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed seeing the city. However, we're sorry to learn that the audio commentary did not fully meet your expectations. We understand how frustrating it can be when the timing of the recording doesn't perfectly match your location, as traffic conditions and route variations can sometimes affect synchronization. BigBusTours@VladL

There were absolutely no...

ErikS, Sep 2026
There were absolutely no customer service and I was unable to find a contact number. I was unable to locate pick up sites, no information. Was not able to get directions/instructions and unable to use the tour, even though I paid for it. Terrible and will use again.

Response from Host, Sep 2026

Thank you for your feedback. We're very sorry to hear about your experience. We understand how frustrating it must have been to be unable to locate the pickup points and then find that there was no easy way to get the assistance you needed at the time. We appreciate that, having paid for the tour, not being able to use it because of difficulties finding the stops and obtaining directions would be extremely disappointing. We're also sorry that you felt unsupported during the process. Thank you for taking the time to share your feedback. Your comments regarding stop information, directions, and customer support availability will be shared with the relevant team for review. BigBusTours@VladL

Awesome

Elma_G, Sep 2026
The experience was awesome. Drivers were safe and courteous. Some of them were funny. The times were a little off but okay.✅

Response from Host, Sep 2026

Thank you for your review! We're delighted to hear that you had an awesome experience. It's great to know that our drivers were safe, courteous, and even added some fun to the journey. We appreciate your feedback regarding the timing and are pleased that it didn't detract too much from your overall enjoyment. We hope to welcome you aboard again soon! Raul@BigBusTours
Member Pricing
From

$46.55

per person
Was $49.00(-5%)

up to 24 hours before the experience starts (local time)

Book ahead!
On average, this is booked 20 days in advance.

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