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Chicago River Architecture Tour and Big Bus Hop-on Hop-off Tour

Chicago, USA
Great choice
5+ bookings last month.
  • 2 hours (approx.)
  • Offered in: English

Why travelers loved this

4.1
·
· Jazma_W ·
Apr 2025
My mom and I really enjoyed the architectural cruise! Dylan was very knowledgeable and the hot chocolate was good. We did the bus tour as well. We were on one of the later times so we weren’t able to get off at any stops but it was nice and clean.
· Grant_H ·
Jun 2025
A number one on the list. Excellent tour guide, not rushed, relaxing ,beautiful views of the city, photographers heaven.

Overview

Instead of sticking to land-based tour or only taking to the water, combine both to see more than you’d be able to with just one on this hop-on-hop-off bus tour and architecture cruise combo package. Explore at your own pace while snapping photos of the city from the open-top bus, and take in the city skyline from the Chicago River.
  • A great vantage point to spy the Willis Tower
  • Discover the city on a timeline that suits you with a two-day bus pass
  • Digital commentary will entertain you as you ride
  • Includes self-guided digital walking tours to help you explore

What's Included

  • 48-Hour Hop-on Hop-off Ticket with unlimited access
  • 75-minute Chicago River Architecture Cruise
  • Open-top double decker bus
  • Professional Digital Commentary on bus tour with souvenir earbuds
  • Expert architecture guide on Architectural River Tour
  • Four self-guided digital walking tours to explore more of the city
  • Save 20% off retail when you bundle these two experiences!

    Meeting and Pickup

    Departure Point

    • You may start this tour at any of the stops listed.

    Ticket Redemption Point

    98 E Wacker Dr, Chicago, IL 60601, USA

    Itinerary

    Red Route: Hop-on Hop-off

    11 Stops

    12 Points of Interest

    Duration: 2 hours

    Operating Schedule: Red Route is a 2-hour loop. Guests may enter or exit at any stop to explore the city. Ticket is valid for 2 days. First bus 10AM and last bus 4PM.

    1

    98 E Wacker Dr

    2

    319 W Jackson Blvd

    3

    South Michigan Avenue & East Adams Street

    4

    800 S Michigan Ave

    5

    500 E Solidarity Dr

    6

    425 E McFetridge Dr

    7

    441 N Columbus Dr

    8

    Navy Pier

    9

    163 E Pearson St

    10

    150 E Chestnut St

    11

    614 N Clark St

    Points of interest passed by on this route

    Skydeck Chicago - Willis Tower

    Chicago Riverwalk

    Millenium Park

    The Art Institute of Chicago

    Grant Park

    Adler Planetarium

    Field Museum

    Navy Pier

    Water Tower Place

    The Magnificent Mile

    360 Chicago Observation Deck

    Chicago River

    Additional Info

    • Confirmation will be received at time of booking
    • Wheelchair accessible
    • Stroller accessible
    • Near public transportation
    • Infants must sit on laps
    • Transportation is wheelchair accessible
    • Surfaces are wheelchair accessible
    • Most travelers can participate
    • Digital Walking Tour options include Chicago Architecture, Chicago Riverwalk, Public Art, and Millennium Park Tour
    • Download the Big Bus app for route and stop information plus live bus tracking
    • Tickets may be activated via Big Bus app or in person with Big Bus Staff

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    Traveler Photos

    Gallery picture 1 (from a traveler's review)
    Gallery picture 2 (from a traveler's review)
    Gallery picture 3 (from a traveler's review)
    Gallery picture 4 (from a traveler's review)
    Gallery picture 5 (from a traveler's review)

    Reviews

    4.1
    based on 38 reviews
    Total reviews and rating from Viator & Tripadvisor

    Disappointed

    Sidney_H, Oct 2025
    The driver was not friendly and needs some driving lessons. I can overlook the driving issues, but I do not tolerate rude behavior. At the next to final stop, a couple of his friends boarded with a brown bag to share and next thing we knew, he "can't make it to the last stop due to traffic", so he threw us all off the bus. I'm sorry I didn't get his name or the number of the bus.

    Response from Host, Oct 2025

    Hi Sidney_H, Thank you for your feedback! We sincerely apologize for the driver's behavior, as this is not the way we want to treat our guests. If you ever have a complaint in regard to one of our staff members, please feel free to contact us directly via chat, so we can address the issue with them and take the necessary actions. Our team is available 24/7 to assist you! We really hope that you will consider giving us another try in the future! Best wishes. Cristian T, Big Bus Tours

    River tour

    Julius_J, Sep 2025
    Guide was very informative about the history behind each of the buildings and their cultural significance to the city

    Response from Host, Oct 2025

    Hi Julius_J. We wish to thank you for your feedback. We are glad to hear that you enjoyed the tour. We hope to have you back soon. Best, Vlad from Big Bus Tours.

    I had trouble finding the...

    Carlton_C, Sep 2025
    I had trouble finding the actual tour location because there was a lack of signage. Nevertheless it was a good day and great architecture River tour

    Nice boat tour

    Laurent_L, Sep 2025
    Nice boat tour going along the river. Nice insights into the history of Chicago. Only slight downside was volume of speakers onboard the boat which was too low and difficult to hear the comments at time.

    Wanted to recommend but..

    Jane_B, Sep 2025
    On day of experience after several messages, there was no response. Was difficult to find the place to pick up the voucher and the person who printed them had no information about the architecture tour vouchers and where to pick those up. You are better off find the tickets on your own or purchasing at the venue.

    Response from Host, Oct 2025

    Hi Jane! Thank you for your honest feedback, we're sorry to hear that we couldn't get back to you in time regarding the tour information. The info would also be available within the product's page, or at the Big Bus Tours website platform. We hope to hear more from you regarding this within a message through the Contact us form found at the Big Bus Tours website, and we will gladly provide an appropriate resolution. Eugen, Big Bus Tours

    Unclear instructions to redeem tickets

    Edith_M, Sep 2025
    It’s better to buy tickets with the venues directly! We used Viator for a combo experience Big bus + boat ride. We spent 45 minutes trying to find the place to redeem tickets. There were other Viator customers trying to find the venue as well. The instructions Viator provided were confusing and not clear. Boat ride was ok, big bus was great.

    Response from Host, Sep 2025

    Hello Edith, thank you for the review and we are sorry to hear that you had issues with the redemption process for the tickets. We are aiming to improve this aspect as soon as possible. We do hope you will give us another chance in the future. Best regards, Robert

    Excellent tour

    Marta_F, Aug 2025
    The tour guide was very knowledgable and lead a great tour!! The hop on hop off tour very informative and a great way to see the city.

    Response from Host, Aug 2025

    Hi Marta_F. We wish to thank you for your feedback. We are glad to hear that the tour guide enhanced your experience with us with their valuable insights. We are happy to learn you had an informative tour in Chicago. We hope to have you back soon. Best, Vlad from Big Bus Tours.

    Confusion

    PAMELA_M, Aug 2025
    Very confusing! Almost impossible to find stop #1 on the hop on/ off bus. The signage is not put out until 10 am. Stop 1 is NOT across from the Trump Tower, it's across from the Royal Sonesta on the river side, next to a statue of someone?, not sure if his name. Equally confusing, is where to pick up the architecture tour. I didn't realize there are two places where the boat tour starts but was never told which starting point I should start from. I arrived at the Navy Pier dock but I was supposed to be down the street. Fortunately, the boat let me switch my tickets. The boat ride was very informative. There was no inside cabin so bring your sunscreen in the summer. Juan was fabulous as a tour guide!

    informative cruise.

    Thomas_P, Jun 2025
    very informative cruise. Justin, the tour guide was charismatic and very informative. We got beautiful photographs of Chicago buildings on the Riverwalk.

    Response from Host, Jun 2025

    Hi Thomas! Thank you so much for your lovely words and review! We are genuinely thrilled to hear that your Chicago Architecture Tour was incredibly informative, all thanks to Justin's charm and expertise. We're delighted that you were able to take beautiful photographs to remember the experience, and we can't wait to see you again soon! Alexandra I. @ Big Bus Tours

    Photographers Dream City Cruise

    Grant_H, Jun 2025
    A number one on the list. Excellent tour guide, not rushed, relaxing ,beautiful views of the city, photographers heaven.

    Response from Host, Jun 2025

    Hi Grant_H, we really appreciate your great review. Thank you for the positive comments. We look forward to welcoming you on another Big Bus Tour in future. Best, Denisa from Big Bus Tours

    Mary Rose not great. Less “jokes”, more content would have been appreciated.

    Marcia_S, May 2025
    Didn’t like Mary Rose. She was trying but she’s not humorous. At all. Think it would have been much better to just avoid trying to be funny if you don’t posses that skill.

    Response from Host, May 2025

    Dear Marcia, thank you for your candid feedback. We're truly sorry to learn that our guide's humor didn't resonate with you. It's a unique skill that not everyone possesses. Nevertheless, our guides strive to cater to all guests and create unforgettable experiences. We hope this one experience hasn't overshadowed your view of us, and we would be thrilled to have the opportunity to welcome you on board again to explore a new city together soon! Warm regards, Alice from Big Bus Tours

    Worth it

    Nommiselo_N, Apr 2025
    Great experience and a great way to get an overview and key points of the city. I was very lucky to get on the amazing Candice’s bus and she’s absolutely gold! She made this tour the best I’ve done ever anywhere in the world. EVER. She’s an asset to this company.

    Response from Host, Apr 2025

    Hey Nommiselo! We really value your feedback. It's great to hear you had a lovely experience with us in Chicago and that Candice was outstanding! We hope to see you again soon! Warm regards, Ana from Big Bus.

    1st visit to Chicago

    Jazma_W, Apr 2025
    My mom and I really enjoyed the architectural cruise! Dylan was very knowledgeable and the hot chocolate was good. We did the bus tour as well. We were on one of the later times so we weren’t able to get off at any stops but it was nice and clean.

    Response from Host, Apr 2025

    Hi Jazma_W, We really appreciate your feedback! It’s wonderful to hear that you had a positive experience with our service. Our staff receives training regularly so that you get the best possible experience! We will be happy to see you again in the future! Best wishes. Cristian T, Big Bus Tours

    Fun family activity

    Sheila_R, Mar 2025
    Our tour guide Jim was knowledgeable and energetic. We learned lot about the city. It was a great tour.

    Response from Host, Mar 2025

    Hi Sheila_R. We wish to thank you for your feedback. We are glad to hear that you found our tour to be a fun family activity. We hope to have you and your family back soon. Best, Vlad from Big Bus Tours.

    Great way to see the city quickly

    Michelle_E, Nov 2024
    The staff for both the hop on/off buses and the river cruise were all friendly and helpful. We would definitely recommend this tour for an easy way to get around the city and learn about the history and architecture.

    Loved it!!!

    Devon_B, Oct 2024
    The cruise was absolutely phenomenal- my parents, myself, and teenagers say that was the best part! The Big Bus tour made it super easy to get around and Candace was THE BEST driver!!

    Response from Host, Oct 2024

    Hi Devon, it’s wonderful to know that you had a great time on both the cruise and the bus tour in Chicago. Thank you for your lovely words about our team member, Candace! We look forward to welcoming you back on board in the near future.

    Great cruise and bus tour

    daniel_r, Sep 2024
    I really liked the views from the boat especially the French gothic building me and my girlfriend had a lot of fun on the whole thing

    Response from Host, Sep 2024

    Thank you for the kind words, we're glad to hear that you have enjoyed the tour. The architecture is truly an amazing sight, and we're looking forward to your next visit.

    Disappointed

    Charles_D, Aug 2024
    I called Viator and booked the bus and boat several days in advance. I requested the reservation for the boat ride be at 10 AM on the second day. I was told to go to 98 East Wacker Dr. to get my voucher… When I got there, staff told me that the boat had already left (Viator made the reservation on the wrong day) and I had to go to the ‘office’ to change it. There is no office. Instead there’s a different company called Shoreline cruises that I had to make the change through. By sheer luck I asked a Shoreline kiosk worker where the big bus office was, and she took charge and helped me out. Before this I tried to call the local big bus office several times to get things fixed, a male voice answered the phone would say hello, not name the company and then just breathe in the phone and not respond to any questions. I called Viator who also tried to call the local office with the same non response I have to say the customer service was EXTREMELY DISAPPOINTING. Getting my reservation wrong to begin with and then not being able to contact anybody locally on the phone for help. It caused us unnecessary stress. I paid $475 for the 5 of us. I would’ve thought better service would have been in order. There’s a lot of options for these types of trips next time I I’ll try another one. The one positive thing I can say is the boat ride was enjoyable, and the guide did a great job explaining things.

    Response from Host, Dec 2024

    Hi Charles! We are sorry to hear that you had issues with your reservation. You can always contact us via live chat or email and we will be more than happy to assist you. We encourage you to try again in a different city or in Chicago. Wishing you a wonderful day!

    Not Satisfied

    Andrea_D, Jul 2024
    The voucher could not be scanned by the Bug Bus Tour Company. The tour company tried to look up my name, but it was not in the system. In order to take the boat tour with our friends, we had to purchase new tickets. I would not recommend going through a third party to book this tour. It is too complicated.

    Response from Host, Dec 2024

    Hi, Andrea_D! We're sorry to hear that you've had to repurchase your tickets. If you're ever in need of assistance, you can reach out to our 24/7 customer care team via e-mail and live chat. If you've had a wonderful time in Chicago regardless, we recommend giving our other cities a try as well!

    Chicago was AWESOME!

    Delia_C, Jun 2024
    The river cruise was perfect! I learned a lot about the history of the buildings and more! The hop on hop was good except we left our ticket in the room and although we had the 48 hour pass, they wouldn’t accept it and asked us to pay for a 24 hour pass when we were only going to be there or go two more stops. The receipt they give you is easy to lose why don’t they invest in a way to do a QR code on the phone, or have a physical credit card type ticket so you won’t easily lose it as a receipt.

    Response from Host, Dec 2024

    Hi Delia! We appreciate your feedback and sincerely apologize for your unsatisfactory experience. We will use your review to improve our service. We will encourage you to give it another try in a different city or in Chicago. We wish you a nice weekend!

    From $99.00

    per person

    up to 24 hours before the experience starts (local time)

    Book ahead!
    On average, this is booked 19 days in advance.

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