Juneau Whale Watch Adventure
Juneau, USA
- 3 hours 20 minutes (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
What's Included
- Snacks
- Bottled water
- Official Guide
Meeting and Pickup
Pickup point
- 356 S Franklin St, Juneau, AK 99801, USA
Parking area at address
Pickup details
Type in Charter Juneau into your maps and meet at our location. We meet 15 minutes prior to your whale watch start time. Look for a large Black Shuttle bus parked in the lot at the address and check in with our driver and greeters.
Itinerary
356 S Franklin St (Pass By)
Mendenhall Glacier (Pass By)
1
11497 Auke Bay Harbor Rd
2 hours • Admission Ticket Free
356 S Franklin St (Pass By)
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Most travelers can participate
- This tour/activity will have a maximum of 20 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
christine_w
This is a start up company just getting situated with tours in Juneau. Husband and wife also run tours in Hawaii which is super cool! They are in the process of getting social media sites up and running for Juneau tours. With that said, as you research you will come to realize they are indeed legit and beat the prices of others by a long-shot! I hands down recommend them for a whale watch tour. We had an amazing time. The owner picked us up from the port. Easy peasy! Very nice guy. Made sure we were back on time. On our way to the marina, he provided information about Juneau, wild life, the glacier etc. Once we got to the marina he introduced us to our
naturalist Aliya. Super knowledgeable! Then we met Libby, our captain. Also extremely knowledgeable. You go girls!! We had a small
Group of 12! We had an absolutely amazing time and they answered any questions we had. Tour guides can make or break you excursion. We were very lucky to have them both! We did get to see Sasha and her calf. She’s something else! Iykyk!!! Hide and seek for a few hours but she didn’t not
Disappoint! Absolutely mesmerizing to see. If you get the opportunity to do this tour, highly recommended for a wonderful experience. Thank you all be being so accommodating! All the best on your new adventure!!
Reviews
4.3
based on 52 reviews
Sort by: Most insightful
Randy_M, Aug 2026
Just do it, perfect trip. The crew was knowledgeable, capable and friendly. The boat was excellent and served the purpose well.
Thomas_A, Aug 2026
Cancelled by by tour company and notified 5 hours before tour. It appears the reason for cancelled was engine failure that happened days before the tour. I would have appreciated more notice so I wouldn’t have to scramble when I got off the ship to find another tour.
Carrie_W, Aug 2026
You hope for the best but there’s never a guarantee that the whales will cooperate. Fortunately we got very lucky but, in addition to luck, our captain and host did a great job of making the experience a wonderful one.
Andrea_S, Aug 2026
The tour was canceled due to engine failure. And due to our schedule we were unable to rebook on the later excursions
Cheryl_T, Aug 2026
Our tour was canceled by the tour operator due to difficulties with their boat motor. We were assured of a full refund since this was in no way caused by us and we were forced to find an alternative tour on our own. However, I am still waiting to see a refund.
Audrey_E, Aug 2026
We arrived at the port in Juneau, to find out via email that our tour was cancelled due to an engine failure on the tour boat! They gave us a suggested replacement company and apologized. The new tour company was $400.00 more than the original booking. Charter Juneau should have arranged the new company and the original rate instead of leaving us stranded at the pier. Once I returned home, I contacted VIATOR, and Charter Juneau. Viator responded but said they could do nothing. Charter Juneau never even responded. I called the replacement company Juneau Tours and Serena worked with me to give me their rate had I booked directly with them and issued me a credit. Juneau Tours was terrific! I would recommend booking with them directly if you want a terrific whale watching experience in Juneau. Small boat, about 20 people, saw many whales and sea lions at a cheaper price than Viator and Charter Juneau. They pick up and drop off at the cruise ship pier. Call Serena the manager at Juneau Tours 907-621-6502
Heidi_D, Aug 2026
The company had to cancel our tour due to engine problems. They contacted us early in the day. Being last minute our family had to split up to be able to get on tours.
Lin_M, Aug 2026
Extremely disappointing
Our whale-watching tour was canceled at the last minute, and we didn’t receive the notification until we had already arrived at the port. We understand cancellations can happen, but the extremely late communication from both the tour company and Viator was unacceptable.
As cruise passengers with very limited time in port, we had planned our day around this excursion. The last-minute notice left us completely unprepared, with little opportunity to find an alternative, and really ruined what was supposed to be a highlight of our trip.
Very disappointed with both the tour operator and Viator’s handling of this.
Shelly_M, Aug 2026
Our whale tour was canceled due to problems with the boat. Which would have been fine, but we didn't receive the cancelation notice & didn't find out it had been canceled until I called them because we couldn't find the tour bus.
We received a full refund, so that's good.
Vanessa_W, Jul 2026
They did not call or text to tell me my excursion was canceled. I called them and then they returned the call after I couldn't find the transportation. Also I didn't get an email. All of this resulted in me paying a higher price. I could have booked through the ship and came out cheaper.
Response from Host, Jul 2026
Hi Venessa, We sent out a message ahead of time. We did speak to you on the phone when you called. I thought when we spoke everything had been cleared up. You received a full refund for your trip. We had engine failure and we reached out to everyone ahead of time. The third party platform you booked with withholds your information from us so we only have access to speak with you through a portal. We only have the phone numbers of the guests who book directly with us. We offered to help get you re-booked. I'm really sorry that you feel we deserve a 1 star for this. We are a small family run business and we did everything in our power to cater to all of our guests who were affected.
Steven_M, Sep 2025
Aliyah and Libby went out of their way to make sure our trip was enjoyable. We were their last trip of the 2025 season and saw a LOT of whales, seals, sea lions, false orcas.
We would HIGHLY recommend this organization for whale watching!
Jim_M, Sep 2025
The crew was outstanding. The boat was very clean and well maintained. We saw all types of wildlife on this excursion. Not only allot of whales but also seal lions and porpoises. A great day
Jason_S, Sep 2025
Saw lots of whales! Both guides were lovely and helpful with spotting and identifying specific whales. Plus the group was very small so you can really enjoy the experience, rather than being crowded out of a view. Highly recommended! Thanks for a great afternoon ladies.
MariaJose_H, Sep 2025
The tour guides were very friendly and had deep knowledge of the whales and their behavior. I totally recommend this tour
christine_w, Sep 2025
This is a start up company just getting situated with tours in Juneau. Husband and wife also run tours in Hawaii which is super cool! They are in the process of getting social media sites up and running for Juneau tours. With that said, as you research you will come to realize they are indeed legit and beat the prices of others by a long-shot! I hands down recommend them for a whale watch tour. We had an amazing time. The owner picked us up from the port. Easy peasy! Very nice guy. Made sure we were back on time. On our way to the marina, he provided information about Juneau, wild life, the glacier etc. Once we got to the marina he introduced us to our
naturalist Aliya. Super knowledgeable! Then we met Libby, our captain. Also extremely knowledgeable. You go girls!! We had a small
Group of 12! We had an absolutely amazing time and they answered any questions we had. Tour guides can make or break you excursion. We were very lucky to have them both! We did get to see Sasha and her calf. She’s something else! Iykyk!!! Hide and seek for a few hours but she didn’t not
Disappoint! Absolutely mesmerizing to see. If you get the opportunity to do this tour, highly recommended for a wonderful experience. Thank you all be being so accommodating! All the best on your new adventure!!
Marianne_M, Aug 2025
Crew were outstanding. Great personalities and very helpful. Mom needed assistance getting on and off the boat, they made it easy.
Vilmar_B, Aug 2025
I had so much fun on the boat with the lovely couple that runs this family-owned business. The boat is huge with restroom, drinks, snacks, open area in the back and covered seating area. Binoculars are also provided to help spot the whales. The captain went to many places and we spotted 5 whales in our expedition. Highly recommend to everyone.
Amy_S, Aug 2025
Captains Josh and Libby are very knowledgeable. They explained what to look for. We even got to see the whales breach.
Adam_T, Aug 2025
Outstanding whale watching! Best boat and crew you can get! Since we were a small party we got a brand new boat and had only 6 people total on board. So great to keep it more personal! The captain and tour guide made sure to push the time as far as they could until we finally hit the most memorable moment ever! Whales everywhere and right up to the boat!! They said they’ve not had that in years!
Boat ride was about two hours. Inside cabin to sit in. Had a bathroom. Lots of windows. Back deck to see up close as well as front!
Carleen_G, Aug 2025
Everything was great from the booking thru Viator.com, pickup at the pier and return to boat on time. The tour boat was for up to 20 passengers so not crowded at all. The drivers of the shuttle and boat were very personable and shared their extensive knowledge of orcas and whales. We had read comments before the cruise that you could see a lot of whales and orcas from the ship. This was not the case for us so it was a last minute decision to book a tour in hopes of seeing some of these magnificent creatures. AND the price was reasonable, something to consider when you have a family of 7 or 8.
Response from Host, Aug 2025
Thank you so much for the amazing review! I’m so glad you chose to come out with us. That was an unforgettable time out on the water.
bellazmommy2, Aug 2025
We had a great time, staff were fantastic, price was good
We were all very satisfied and happy
We saw whales within 20 feet of us
Response from Host, Aug 2025
Thank you for coming out on the water with us! That was a great day with lots of whales!🐳
Mark_W, Jul 2025
Great family run business that gives personalized attention. Had a great time. Tour wasn’t too short and wasn’t too long.
Response from Host, Aug 2025
Thanks for the review Mark! We had a great time showing you Juneau’s whales. 🐳
Gloria_S, Jul 2025
The guides are knowledgeable and enthusiastic. Fun and welcoming They provide binoculars Had a great time with my family of 7
Response from Host, Aug 2025
Thank you Gloria for coming out with us. I'm so glad we got to share such an amazing day out on the water together.
greg_w, Jul 2025
Best whale watching outfit in Juneau! Small groups better attention from staff. Good family outfit!!
Response from Host, Jul 2025
Thank you so much for the wonderful review! We are so happy to hear all your positive feed back.
Likely to Sell Out
From $150.00
per personup to 24 hours before the experience starts (local time)
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