Top Miami Airport & Hotel Transfers - page 2

I can't say enough good things about our experience. My family was traveling with 4 adults, none of us thin or young and one in a wheelchair. We also like to overpack, so between the 4 of us, we had 2 medium suitcases, 2 large suitcases, 2 carry-on suitcases, 3 large backpacks, and a folding motorized wheelchair. I was nervous because we've been burned in the past with uber/lyft saying the car will seat X number of people and hold X bags, but in reality the vehicle that shows up isn't really configured in such a way to accommodate all the things. Well, MIA & FLL did not disappoint. Actually, the vehicle they provided far exceeded our expectations and was absolutely perfect for our needs. Additionally, this company is so communicative. I purchased the transportation through Viator and sent them a message through the app to explain our needs to ensure they would be able to accommodate them (or we'd have to cancel). Within 1-2 hours, I received a thorough response that was so reassuring and addressed all of my questions and concerns. Throughout the remainder of the time before our transfer, they provided detailed instructions, pictures of the vehicle, information on the driver, and other details that made this experience top-notch. Nothing was left to chance. The driver showed up early, with no pressure for us to leave early unless we wanted to. It was so nice to know we wouldn't be waiting on them. The van was spacious, comfortable, and immaculate. The driver, Rene, was very nice and a great driver in this crazy Miami port traffic. I will absolutely be using this company again when we cruise from Miami. They were able to take the stress out of the day and allow us to really just trust the process and enjoy the journey. Count us as the latest members of the MIA & FLL fan club :)

We arranged service from the cruise ship terminal to Miami International Airport for 10:30 am. We disembarked at 8:00am instead. We called Miami Luxury Transportation and they were able to arrange earlier transportation. The new driver was there within 15 minutes of my call. Such great service. We would use them again.

Great communication with a text right after landing, easy to find at baggage pickup, he helped with luggage all the way. My grandson’s luggage took awhile to show up and he was calm and pleasant with this little situation! Safe driver and we arrived at our hotel in Miami before we expected. One suggestion- put the offered water in cooler so that it is cold. Would book this again in a second!