San Diego Explorer Pass: Save up to 50% - Includes San Diego Zoo
San Diego, USA
San Diego Explorer Pass: Save up to 50% - Includes San Diego Zoo
San Diego, USA
- 1 to 30 days (approx.)
- Mobile ticket
Overview
Save money by booking a San Diego Explorer Pass, which grants you entry to your choice of two to seven local attractions and activities. The pass is valid for 30 days after first use, making it great for both visitors and San Diego residents alike. Choose from a range of things to do including the San Diego Zoo and the San Diego natural History Museum, a speedboat tour, hop-on hop-off trolley tour or bike rentals.
- Choose from two to seven attractions and activities
- Pass is valid for 30 days from first use
- Fully mobile pass for convenience
- Includes Go City app with attraction information, itinerary planner and map
What's Included
Meeting and Pickup
What To Expect
Additional Info
Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Traveler Photos
Reviews
3.5
based on 87 reviews
Sort by: Most insightful
Ray_Y, Oct 2025
Incredible immersive experience , incredible setting. A great natural habitat for the animals and great staff
Response from Host, Oct 2025
We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
Ricky_A, Jul 2025
Saved us money for a quick trip in San Diego. Make sure to plan accordingly and pick your activities prior to buying the pass so that you choose the pass that best fits your trip and to get the most value for the cost of the pass!
Response from Host, Jul 2025
Hello,
This made our day. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to serve you again in the future.
Regards,
Go City
julie_w, Jun 2025
I messed up my dates for passes and they were very helpful. They got me passes for the correct dates and refunded me for the ones I put the incorrect dates, even though it was my fault. I couldn't have asked for a better outcome. Thank you so much to their customer service! I will definitely use them again. The passes worked just fine at every attraction we used them and it was a huge savings!
Response from Host, Jun 2025
Hello,
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Regards,
Go City
Carol_L, Nov 2024
Easy - flexible and cost efficient
Wonderful use of options and the Zoo was amazing
We enjoyed the day
Response from Host, Nov 2024
Hello,
We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.
Best Regards,
Go City
Peter_C, Oct 2024
Lots of excellent attractions. We especially loved the one off attractions; Patriot speed boat, the self-drive electric Go-car night drive and the self-drive speed boat tour. Excellent value and easy to use.
Response from Host, Oct 2024
Thank you for your review! We’re thrilled you enjoyed the unique attractions with the Go City Pass. It’s great to hear you found it excellent value and easy to use! Hope to see you exploring with us again soon!
Giulianna_N, Aug 2024
I would absolutely not recommend the use of this company. I bought the 2 activity pass thru Viator instead of through San Diego Explore Pass and it was a huge regret. We used it for the city cruise whale watching (albeit not easily as I was never able to add the passes to the Go City app like you are supposed to) and when we attempted to use it in the San Diego Zoo our passes showed up as competed, even though we only did one of our paid activities. I spent almost 90 minutes on the phone trying to get this fixed, including having one of the team members from the zoo and a lead speak to them directly with no success. Even though I provided all the information and they were able to confirm my pass was active and still able to be used, they would not provide a new barcode that could be scanned or used for admission to the park and ultimately we lost out tickets, in turn losing our money. The representative from Viator also did not have the right information as I provided him with my booking reference and confirmation number. The sales lead from the zoo said this has happened multiple times and that they recommended either purchasing the explore pass directly through their site or buying the tickets from the zoo themselves. The zoo employees even asked if we could be refunded from Viator since the tickets were not usable and they said no.
Response from Host, Aug 2024
Hello,
Thank you for taking the time to write a review. Your feedback is extremely important. We're so sorry to hear about your disappointing experience and therefore we would like to look into it for you.
Please drop us an email at: reviews@gocity.com with all your order information so, we can take a look at your case to determine why your pass had expired.
Best Regards
Go City
Terence_W, Jan 2024
Too complicated. The QR code that Viator sent didn’t work at the entrance to the first attraction and we needed assistance from somebody at the entrance booth. They suggested we download the Go City app. So we did and signed in to be told @no reservations match your email address”. So we called Go City - got an automated menu which went round in circles. Finally after a frustrating 25 minutes we finally got a ticket that the attraction recognized as being valid.
The discount in this case was certainly it worth the effort. The interaction between Go City and Viator needs to be much more streamlined.
Response from Host, Jan 2024
Hello!
We extend our sincere apologies for the experience you had. We work round the clock to provide the best customer service experience to our customers. Please reach out to us on email address: clientcities@leisurepassgroup.com with your order details so, we can assist you with the issue. Awaiting your response.
Best Regards
Go City
Celia_T, Dec 2023
The zoo was very nice. A little difficult because I was using a walker.
We were a little disappointed no Whale watch experiences were avaliable.
Response from Host, Dec 2023
We really appreciate your feedback and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Best Regards
Go City
Crystal_O, Aug 2023
This is the most awesome thing ever! For visitors that coming for a new experience it gives them some choices and some awesome discounts! Thank you
Response from Host, Sep 2023
Hi Crystal,
Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities. .
Thanks & Regards,
Go City
Johanna_L, May 2023
Myself and my daughter had an amazing time at the San Diego Zoo. Although my pass malfunctioned the manager was nice enough to give us a.guest pass. The weather was beautiful. The attractions were awesome.
Response from Host, Jun 2023
Thank you for taking the time to leave a review. We're so happy to hear that you had a great time, but do apologize for the pass malfunction. This feedback will certainly be passed along. We can't wait to hear about your next experience.
Pamela_A, Mar 2023
We went to San Diego zoo Safari. Had a great time. Lots of Walking, but fun. The platypus was so cute. The Elephants were amazing
Response from Host, Mar 2023
Hi Pamela,
This made our day! We are so grateful for your kind words. Thank you for sharing your review with us and the community. We appreciate your feedback. We hope to serve you again in the future.
Warm regards,
MJ, Go City
Tabitha_T, Dec 2022
I thought I covered all of my bases when purchasing this Go City Pass for my partner and me to celebrate our anniversary and his birthday. Before purchasing, I called and spoke to a representative that assured me that, despite some reviews that said people were not able to use it in its entirety (not because of user error), I would be able to get at least a partial refund if I had ANY issues. This woman ASSURED me, so I purchased it (the seven attractions option). We were there for a whole week and wanted to go to a ton of the museums and the zoo. At the zoo, we were initially turned away because of issues with the QR code on the app. It took about an hour to get in after pushing to speak with management. We then tried the other days to visit a ton of different museums (within the hours that are stated in the file provided), and we were turned away at each one without employees even bothering to scan the QR code. We were super successful at kayaking and had a great time at that one (do La Jolla, btw), but that was the only one we had zero issues with.
I let Viator customer service know of our issues, and after a few weeks of back and forth and speaking to representatives on the phone that said they would make this right, I was not even offered a partial refund when I only was able to do two of the seven activities. All of it was rejected. I still can't believe it.
Listen to these reviews that say they couldn't use their passes. I am no idiot - I covered my bases before purchasing and even called museums before arriving in San Diego, only to be turned away saying they did not accept Go City anymore. 10 out of 10 do NOT recommend.
If you decide to purchase, take down names, reference numbers, dates and times of your visits, and names of everyone too. Even with a good chunk of that information, they still wouldn't offer a partial refund. I paid for seven attractions and only was able to go to two (ONE without issue)...
Response from Host, Dec 2022
Hi!
Thank you for taking the time to write a review. We're terribly sorry you had such a negative experience with us. Your feedback is extremely significant and helpful. We are constantly improving our services to offer the best customer experience. We work closely with all the Partners and will make sure your comments are passed on to Viator.
Warm regards,
Go City - JT
Arlene_D, Nov 2022
We booked to sail on the San Salvatore galleon through the Maritime Museum and the Parade of Lights, both unique experiences!
Response from Host, Dec 2022
Hi!
It is great to hear that you enjoyed using the pass from Go City while in San Diego. We're glad to have been a part of this excellent trip.
Regards,
Go City - JT
Linda_M, Aug 2022
One of the most memorable was being told at the onset of our tour and initial use of the "pass" that our "child" ticket could not be applied to our child--and so we had to pay 70+ dollars up front in order to proceed with our plans for the day and take the Hop-on-Hop-off tour. I contacted Go City immediately to ask for an upgrade of our child's ticket to an adult pass. No answer. We would have had the same experience at the Zoo if they had closely monitored our tickets. We should have just paid for each venue separately. Also--the whale sighting tour in the summer is a joke. It's simply not the season, and it should be mentioned that it's a great boat ride and that dolphins will be sighted--but whales...not till Nov-Jan. And y'all know this...
I could go on, but bottom line is that this pass was a grand disappointment.
Response from Host, Aug 2022
Hello Linda,
we are sorry to hear of this experience and would like to provide you with additional assistance to rectify this for you, we kindly ask you to provide us with your order number at feedback@gocity.com
Regards,
Go City -MC
Marina_G, Jul 2022
The product lists several major attraction items that aren’t actually available as part of the pass. When my kids and I showed up at Knott’s Soak City, an item listed in the app, the code wasn’t working. When I called GoCity I was told that this product isn’t actually available and there’s nothing they can do. No one to escalate to. And of course, no refunds. Same for several boat trips. This product is a major scam DO NOT BUY.
Response from Host, Jul 2022
Hello Marina,
we are sorry to hear of this experience and would like to provide you with additional assistance to rectify this for you, we kindly ask you to provide us with your order number at feedback@gocity.com
LCheatham, Mar 2021
I bought that 3 activities pass. Most of the activities had restrictions not mentioned due to COVID. I had to call to clarify anything I wanted to do. For example, the San Diego Safari tours which used to be available with the pass were only available for an additional charge and a reservation, but it was not written anywhere and no one answered the phone when I tried to call even after waiting on a line for one hour. It’s probably best to research what you want to do before purchasing.
Response from Host, Mar 2021
Hello LCheatham. Thank you for your feedback, your comments are very important to us. We apologize for any inconvenience experienced when using the pass. We appreciate your feedback and we will take this into consideration to avoid any inconvenience in the future, and to help improve our product as well. The Go San Diego Pass wishes you the best, and hope you have a nice day!
Bruno_Z, Jul 2023
Wir haben den San Diego Zoo und den Hopoff-Hopon bus gemacht. Super der Zoo ist definitiv eine reise wert und auch die Bus tour super. Wir sind im Old town San Diego eingestiegen super Ort als Start und Ende.
Response from Host, Jul 2023
Hallo,
vielen Dank für Ihre Bewertung. Dies macht unseren Tag und wir sind wirklich dankbar für Ihr Feedback. Wir hoffen, dass Sie in Zukunft wieder die Gelegenheit haben werden, einen unserer Pässe zu nutzen.
Mit freundlichen Grüßen,
Go City
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