Lisbon Hills Red Tram by Tram 28 route
Lisbon, Portugal
- 1 hour 20 minutes (approx.)
- Offered in: English
Explore our promoted experiences
Overview
Travel through time aboard one of Lisbon's oldest means of transportation by prebooking your ticket for the iconic Tram 28. Save yourself the sweat of tackling the capital's gruelling seven hills as you rumble from Alfama to Bairro Alto, where fado also found its inspiration. Hop off whenever you fancy to explore the many landmarks along the way.
- Cover more sights in less time as you travel by tram
- Your ticket is valid for 24 hours and provides access to trams, funiculars, and the Santa Just lift
- Visit the famous quarters Baixa, Alfama, Chiado, and Bairro Alto
- Earphones to listen to the audio guide are included
What's Included
- Old Lisbon 28 Route Red Tram Tour (1h00 duration)
- Free access to public trams during validity
- Earphones to listen to the audio guide
- Lisbon map
- Access to Discounts in Leisure & Culture, Eat & Drink, Fado and Shopping
- Free entry to the Carris Museum
- Food and drinks
- Gratuities
- Hotel pickup and drop-off
Meeting and Pickup
Meeting point
- Praça do Comércio1100-148 Lisbon, Portugal
The meeting point is in Praça Comércio, close to the arch
End point
This activity ends back at the meeting point.Operating hours
- 04/23/2026 - 04/26/2026
Thursday - Sunday : 12:00 AM - 11:59 PM
- 04/27/2026 - 05/03/2026
Monday - Sunday : 12:00 AM - 11:59 PM
- 05/04/2026 - 05/06/2026
Monday - Wednesday : 12:00 AM - 11:59 PM
- 05/07/2026 - 05/10/2026
Thursday - Sunday : 12:00 AM - 11:59 PM
- 05/11/2026 - 05/17/2026
Monday - Sunday : 12:00 AM - 11:59 PM
- 05/18/2026 - 05/21/2026
Monday - Thursday : 12:00 AM - 11:59 PM
- 05/22/2026 - 05/24/2026
Friday - Sunday : 12:00 AM - 11:59 PM
- 05/25/2026 - 07/19/2026
Monday - Sunday : 12:00 AM - 11:59 PM
- 07/20/2026 - 07/20/2026
Monday : 12:00 AM - 11:59 PM
- 07/21/2026 - 07/26/2026
Tuesday - Sunday : 12:00 AM - 11:59 PM
- 07/27/2026 - 10/18/2026
Monday - Sunday : 12:00 AM - 11:59 PM
- 10/19/2026 - 04/18/2027
Monday - Sunday : 12:00 AM - 11:59 PM
Itinerary
Begin your Lisbon tram tour at Comercio Square (Praça do Comércio), which faces the Tagus River. Hop aboard the vintage-style tram and head to the 18th-century downtown area that was rebuilt after the 1755 earthquake.
Relax as the tram climbs hills and winds through narrow streets to popular neighborhoods like Bairro Alto and Chiado, known for their cafes, museums, and famous meeting spot for artists, journalists, and poets of the past.
Then, head to the ancient neighborhood of Alfama, which still has remnants of Roman structures and Arab influences. See the areas that inspired fado songs, pass by the 12th-century cathedral as well as St. George's castle.
Then make your way back to the starting point to end your tour.
Note: departures are every 30 minutes from 10am to 6pm.
Relax as the tram climbs hills and winds through narrow streets to popular neighborhoods like Bairro Alto and Chiado, known for their cafes, museums, and famous meeting spot for artists, journalists, and poets of the past.
Then, head to the ancient neighborhood of Alfama, which still has remnants of Roman structures and Arab influences. See the areas that inspired fado songs, pass by the 12th-century cathedral as well as St. George's castle.
Then make your way back to the starting point to end your tour.
Note: departures are every 30 minutes from 10am to 6pm.
Praca do Comercio (Pass By)
Lisbon Cathedral (Pass By)
Miradouro Das Portas Do Sol (Pass By)
Graca & Sao Vicente (Pass By)
Praca Martim Moniz (Pass By)
Elevador de Santa Justa (Pass By)
Alfama (Pass By)
Praca do Comercio (Pass By)
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Infants must sit on laps
- Most travelers can participate
- Due to road works in Lisbon, the service may be suspended temporarily - please check updates with Yellow team
- Meeting point is in Praça Comércio, near the arch
- Pets are allowed inside their carriers
- Please note that the voucher must be redeemed on board the tram
- This tour/activity will have a maximum of 24 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Rebecca_S
Beautiful way to see areas of the city. It was a comfortable ride and wasn’t packed with people. Enjoyed hearing about the history along the way. Definitely recommend.
Reviews
3.3
based on 166 reviews
SWARNADITYA_R, Apr 2026
Its a nice experience. You always get a seat and their is synced audio to tell you about the history as you pass a place.
Response from Host, Apr 2026
Dear Customer,
Thank you for your contact. It is very rewarding for us to know our customers are satisfied!
We work on daily basis so that our customers feel welcome and have an amazing experience with Yellow Bus tours. We are very much grateful for the time you took to give us this reviw and we will be looking forward for your next visit.
Best regards,
Yellow Bus Team
Bill_B, Nov 2025
We had some difficulty finding the redemption location. Once we did however everything proceeded very nicely. A very worthwhile excursion.
Response from Host, Nov 2025
Dear Customer,
Thank you for your contact. It is very rewarding for us to know our customers are satisfied!
We work on daily basis so that our customers feel welcome and have an amazing experience with Yellow Bus tours. We are very much grateful for the time you took to give us this reviw and we will be looking forward for your next visit.
Best regards,
Yellow Bus Team
Stan2me, Oct 2025
Great fun and welll orchestrated, was so much better that the 24/tram….best way to see so much of this difficult city…..
Response from Host, Oct 2025
Dear Customer,
Thank you for your contact. It is very rewarding for us to know our customers are satisfied!
We work on daily basis so that our customers feel welcome and have an amazing experience with Yellow Bus tours. We are very much grateful for the time you took to give us this reviw and we will be looking forward for your next visit.
Best regards,
Yellow Bus Team
Rebecca_S, Jul 2025
Beautiful way to see areas of the city. It was a comfortable ride and wasn’t packed with people. Enjoyed hearing about the history along the way. Definitely recommend.
Response from Host, Jul 2025
Dear Customer,
Thank you for your contact. It is very rewarding for us to know our customers are satisfied!
We work on daily basis so that our customers feel welcome and have an amazing experience with Yellow Bus tours. We are very much grateful for the time you took to give us this reviw and we will be looking forward for your next visit.
Best regards,
Yellow Bus Team
Juliette_S, Jun 2025
A good way to see the city sights and discover places to visit later. Very informative of local history.
Response from Host, Jun 2025
Dear Customer,
Thank you for your contact.It is very rewarding for us to know our customers are satisfied!We work on daily basis so that our customers feel welcome andhave an amazing experience with Yellow Bus tours.We are very much grateful for the time you took to give us this reviwand we will be looking forward for your next visit.
Best regards,
Yellow Bus Team
Sarah_B, May 2025
Once you've done the red tram tour don't bother with tram 28 it's similar.route and no audio. Also tram 12 does the same route.
Response from Host, May 2025
Dear Customer,
Thank you for your contact.It is very rewarding for us to know our customers are satisfied!We work on daily basis so that our customers feel welcome andhave an amazing experience with Yellow Bus tours.We are very much grateful for the time you took to give us this reviwand we will be looking forward for your next visit.
Best regards,
Yellow Bus Team
Valerie_B, Apr 2025
Great way to see the city without walking up all the hills. The tram leaves every 20 minutes, you can buy tickets there. You do not get any preferential treatment/seating/boarding if you buy in advance.
Response from Host, Apr 2025
Dear Customer,
Thank you for your contact.It is very rewarding for us to know our customers are satisfied!We work on daily basis so that our customers feel welcome andhave an amazing experience with Yellow Bus tours.We are very much grateful for the time you took to give us this reviwand we will be looking forward for your next visit.
Best regards,
Yellow Bus Team
Lorraine_W, Apr 2025
Totally incomplete information was provided. Where were we to board the tram? At what time(s)? We wasted an hour, were forced to take an unnecessary Uber and to make a long distance phone call to viator to get information that should have been provided originally. Terribly disappointing and careless. Once on the tram, we did enjoy the ride although the cost for a one hour circuit with recorded narrative seemed excessive.
Response from Host, Apr 2025
Dear Customer,Thank you so much for taking the time to leave us your evaluation,which deserved our best attention.We apologize for any inconvenience our service may have causedyou and, if you wish, we are available to analyze the situationtogether with you, just send us an email to yellowbus@carris.pt. Youshould add to the process all the data that may be useful toexpedite the investigation.Thank you for your attention, we extend our best regards,Yellow Bus Customer Support Team
Sarah_K, Feb 2025
Great way to experience the trams, esp given the yellow ones on this popular route often full. Nice commentary via headphones
Response from Host, Feb 2025
Dear Customer,
Thank you for your contact.
It is very rewarding for us to know our customers are satisfied! We work on daily basis so that our customers feel welcome and have an amazing experience with Yellow Bus tours.
We are very much grateful for the time you took to give us this review and we will be looking forward for your next visit.
Best regards,
Yellow Bus Team
John_U, Nov 2024
Unfortunately there was a problem about half way around our trip. We ended up having to leave the tram and walking back.
Response from Host, Nov 2024
Dear Customer,
Thank you so much for taking the time to leave us your evaluation, which deserved our best attention.
We apologize for any inconvenience our service may have caused you and, if you wish we are available to analyze the situation together with you, just send us an email to yellowbus@carris.pt. You should add to the process all the data that may be useful to expedite the investigation. Thank you for your attention, we extend our best regards, Yellow Bus Customer Support Team
Richard_C, Oct 2024
The tram ride I paid for was not operational yesterday. Can I get a refund please ?
I service I wood for was NON OPERATIONAL on the day I had paid for. I was only in Lisbon for that one day.
Response from Host, Dec 2024
Dear Customer,
Thank you so much for taking the time to leave us your evaluation, which deserved our
best attention. We apologize for any inconvenience our service may have caused you and, if you wish, we are available to analyze the situation together with you, just send us an email to yellowbus@carris.pt. You should add to the process all the data that may be useful to expedite the investigation. Thank you for your attention, we extend our best regards,
Yellow Bus Customer Support Team
Melissa_O, Oct 2024
An easy way to see a broad sweep of Lisboa and decide where to go back to for a deeper dive. Narration was very good.
Response from Host, Oct 2024
Dear Customer,
Thank you for your contact. It is very rewarding for us to know our customers are satisfied! We work on daily basis so that our customers feel welcome and have an amazing experience with Yellow Bus tours. We are very much grateful for the time you took to give us his reviw and we will be looking forward for your next visit. Best regards, Yellow Bus Team
Anthony_C, Sep 2024
Tram was. Dry crowded, and our driver was very rude. Didn’t go the entire route, as half of the line was out of commission.
Response from Host, Sep 2024
Dear Customer,
Thank you so much for taking the time to leave us your evaluation, which deserved our best attention.
We apologize for any inconvenience our service may have caused you and, if you wish, we are available to analyze the situation together with you, just send us an email to yellowbus@carris.pt. You should add to the process all the data that may be useful to expedite the investigation.
Thank you for your attention, we extend our best regards,
Yellow Bus Customer Support Team
Mark_T, Jul 2024
Having a guaranteed seat. Not having to queue. Strange as it may sound seeing the benefits and drawbacks of trams - a public one broke down, an ambulance blocked the track and a badly parked vehicle caused a backup of trams!
Response from Host, Jul 2024
Dear Customer,
Thank you for your contact.
It is very rewarding for us to know our customers are satisfied!
We work on daily basis so that our customers feel welcome and have an amazing
experience with Yellow Bus tours.
We are very much grateful for the time you took to give us this reviw and we will be
looking forward for your next visit.
Best regards,
Yellow Bus Team
Daryl_S, May 2024
We had a terrific driver with a lovely sense of humour. It was fascinating to see the different areas of Lisbon and how the character of the areas changed. Beautiful wide open squares on a blue sky day! The cobbled streets and decorated squares and flowering jacaranda trees were vibrant. A trip to remember.
Moira_F, May 2024
Was great to see the older parts of the town. Would recommend to all visitors to Lisbon as a fun way to access many interesting neighbourhoods.
Irene_E, Sep 2023
Went through narrow steep streets to see the old parts of town. Felt safe and had a seat with no people standing to ruin the view. Good audio.
Response from Host, Nov 2023
Dear Customer ,
Thank you for your contact.
It is very rewarding for us to know our customers are satisfied!
We work on daily basis so that our customers feel welcome and have an amazing experience with Yellow Bus tours.
We are very much grateful for the time you took to give us this review and we will be looking forward for your next visit.
Best regards,
Yellow Bus Team
Joanna_J, Sep 2023
Great tour. When entering the tram, go left for Best views. Pre booking was a godsend. Beating the queues and this route is the same as Tram 28
Response from Host, Sep 2023
Dear Customer ,
Thank you for your contact.
It is very rewarding for us to know our customers are satisfied!
We work on daily basis so that our customers feel welcome and have an amazing experience with Yellow Bus tours.
We are very much grateful for the time you took to give us this review and we will be looking forward for your next visit.
Best regards,
Yellow Bus Team
Jenny_M, Sep 2023
The first half of the journey was interesting with some historical and cultural facts shared.
And once the rain started we felt glad to be under cover. However, that’s where the plus points ended.
However, much of the journey did not have an accompanying story and also repeated the same route backwards as before.
The tour finished early at just one hour.
Response from Host, Sep 2023
Dear Customer,
Thank you so much for taking the time to leave us your evaluation, which deserved our best attention.
We apologize for any inconvenience our service may have caused you and, if you wish, we are available to analyze the situation together with you, just send us an email to yellowbus@carris.pt. You should add to the process all the data that may be useful to expedite the investigation.
Thank you for your attention, we extend our best regards,
Yellow Bus Customer Support Team
Vctor_H, Aug 2023
We purchased a trip that we did not get, when we got to the Santa Justa's elevator and to the funiculars (ancient urban trains) we had to pay again. No excuses for not being refunded, when you admitted we were right. You asked for our story and this is it.
Response from Host, Aug 2023
Dear Customer,
Thank you so much for taking the time to leave us your evaluation, which deserved our best attention.
We apologize for any inconvenience our service may have caused you and, if you wish, we are available to analyze the situation together with you, just send us an email to yellowbus@carris.pt. You should add to the process all the data that may be useful to expedite the investigation.
Thank you for your attention, we extend our best regards,
Yellow Bus Customer Support Team
Erin_H, Jun 2023
I went to the departure place stood in line for an hour only to learn the ticket had to be printed. This was not clear on the reservation, in fact misleading. When the checked my ticket I was told to take a bus to a terminal to print. I noticed that others were buying tickets in line. The cost was 3 euros. I paid $27. Refund requested. Total waste of time and there was no experience! I didn’t have euros to buy a ticket and chose this ticket so I could charge to my credit card.
Response from Host, Jun 2023
Dear Customer,
Thank you so much for taking the time to leave us your evaluation, which deserved our
best attention.
Your voucher was for the Hills Tramcar Tour (red touristic tram) which the terminal is in Praça Martim Moniz in front of the public 28E tramcar stop. The information about the terminal is in the voucher and in the procuct page. This tram offers you historic and cultural audioguide in 12 different languages and the tickets gives you access to all public trams, funiculars and to Santa Justa Lift (after redeeming the voucher).
The tram with 3€ tickets is the public tram (yellow tram), which is used by localls as public transportation. It has no audioguide.
Thank you for your attention and comprehension.
Best regards,
dededrewhotmailcom, Apr 2023
We had difficult time finding tram pick up station., no one answered phone for help. Tram was stuck due to broken down car on tram track. We finally just got off after an hour. Disappointing
Response from Host, May 2023
Dear Customer,
Thank you so much for taking the time to leave us your evaluation, which deserved our best attention.
We apologize for any inconvenience our service may have caused you and, if you wish, we are available to analyze the situation together with you, just send us an email to yellowbus@carris.pt. You should add to the process all the data that may be useful to expedite the investigation.
Thank you for your attention, we extend our best regards,
Yellow Bus Customer Support Team
Andres_G, Dec 2022
One star because I have to, otherwise it would be a -5. This is by far the worst organised company and excursion. The instructions were terribly unclear, the tram had been cancelled and it wasn’t until I spoke to one of their reps that I was told about it. We had been waiting since 9:30 for it and it never arrived. We weren’t sure where the stop was, in fact, the instructions given on their website take you to the other side of the square, when in fact, I had to ask someone to show me where the stop was. The rep said the tram was cancelled and I asked for a refund but they have now refuted it. I thought the previous reviews were being a bit over the top but no, do not waste your money on this. DO AVOID this excursion.
Response from Host, Dec 2022
Dear Customer,
Thank you so much for taking the time to leave us your evaluation, which deserved our best attention.
We apologize for any inconvenience our service may have caused you and, if you wish, we are available to analyze the situation together with you, just send us an email to yellowbus@carris.pt. You should add to the process all the data that may be useful to expedite the investigation.
Thank you for your attention, we extend our best regards,
Yellow Bus Customer Support Team
Maura_M, Dec 2022
We were told our tickets were only good for hour and 30 min tour verses the 24 hr hop on hop off that we expected. We were supposed to start at 1130 but unable due to a marathon that closed most of roads. Would never recommend.
Response from Host, Dec 2022
Dear Customer,
Thank you so much for taking the time to leave us your evaluation, which deserved our best attention.
We apologize for any inconvenience our service may have caused you and, if you wish, we are available to analyze the situation together with you, just send us an email to yellowbus@carris.pt. You should add to the process all the data that may be useful to expedite the investigation.
Thank you for your attention, we extend our best regards,
Yellow Bus Customer Support Team
Geoff_H, Jun 2022
The ground staff at Praca da Figueroa were so rude to the customers we left in disgust before the tram arrived.
Corinne_P, Jun 2022
Nice tour. Perfect to see the narrow streets of Lisbon. Nice commentary. Don’t forget your masks. We were unlucky. Tram run 30 mins behind.
John_T, May 2022
Visitor said the trip started at 9:30. The ticket said 9:30. The trip started at ten. Everyone else who had not used aviator knew the correct time. Other than that a fun adventure
Michael_F, Mar 2022
Where do I start?hmm?oh yeah The Mobile ticket !it’s not made clear enough That the Yellow Bus is actually Red???we spent Two hours trying too get some information about how too trade our mobile ticket with the Yellow tram drivers who refused too take out ticket😂😂and for good reason because you have too trade it too a Red tram driver and then you can get on a yellow tram ????Like WTF is going on?and only found that out when you eventually get on the RED team at the end of its tour !!!god knows that I’m not the only Idiot that this has happened too 😂😂Red Is Yellow Bus and yellow bus is yellow when you get off the Yellow /red bus 🤪anyhow it was an absolute nightmare and with a limited amount of time there it totally ruined our Time on the Trams as by the time we got going our two hour runaround wasted so much time 🤬🤬🤬😡
laura_a, May 2019
The tour itself was fine, but the woman at the kiosk was horrible. My printer did not get the bar code, but I wrote the # down. It was pouring rain & she made us stand there while she called me estpido 6 times & refused to call & get the # because she said mine was incorrect. When she saw I wasn't leaving after she said we couldn't ride, she finally called & got the number. Not so great customer service.
Larry_M, Sep 2017
We waited an hour at the designated spot, the tram never showed up so we left. There were so many people waiting, even if the tram had arrived when they said it would every 25 minutes, no way everyone would have been able to board. Skip this, do a different more reliable city tour.
From $29.88
per personup to 24 hours before the experience starts (local time)
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Lisbon Hills Red Tram by Tram 28 route
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