Lisbon Airport or Cruise Port: Private Arrival Transfer to hotels

Lisbon, Portugal

Popular pick

Booked 5+ times last week!

30 minutes to 1 hour 40 minutes (approx.)
Pickup offered
Group discounts
Mobile ticket
Offered in: English

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Overview

Enjoy a hassle-free Lisbon airport or port private arrival transfer to your Lisbon, Cascais, or Estoril hotel. This private door-to-door Lisbon airport transportation can accommodate groups of up to eight people. Simply meet your friendly and professional driver and travel to your destination in the comfort of a private, air-conditioned vehicle.

Stress-free meet-and-greet arrival at Lisbon airport or cruise port
Private door-door transfer to your centrally located Lisbon hotel
Comfortable seats with generous leg room, air conditioning and luggage storage
Private transfers operate 24 hours, 7 days a week

What's Included

Driver/guide
One-way private transfer
Meet & Greet at the airport (60 min waiting time included after flight lands)
Air-conditioned vehicle

Gratuities
Excess luggage charges (where applicable)

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Arrival Airport Instructions: In terminal 1, after leaving the International Area / Luggage claim and having passed the automatic doors, please turn right on the ramp, and look directly in front. You will then see the meeting point area where all guides, assistants and drivers are waiting for the passengers next to the meeting point stands 1,2,3. An assistant or a driver will be there waiting for you with your name or an MTS Globe Logo. In the unlikely event you should have any difficulty in locating our assistant / driver, please call the MTS Globe emergency number at 00351 912 671 126. Please do not leave the arrival lounge without calling us. Please take note that the driver will wait for a maximum of 60 minutes after your flight arrives. If you are delayed with your luggage or at security and believe you will take more than 60 minutes to get to your driver, please call immediately our emergency number and we will see if it is possible to wait more time. Arrival Cruise Port instructions: We will meet you at the exit gate with a sign with your name.

Drop-off points

Select a drop-off point

Arranged start time

Confirm time with the local provider in advance of your experience.

Select your preferred transportation option to see hours.

What To Expect

Meet your personal driver for a Lisbon Airport or cruise terminal private arrival transfer. Then sit back and relax in your private air-conditioned vehicle as you head to your Lisbon, Cascais, or Estoril hotel.

Booking your Lisbon transportation is easy. First, select a time suitable for your schedule, then enter your flight and accommodation details, and a confirmation will be provided instantaneously. When meeting your driver, present your transportation voucher and then hop aboard your vehicle.

Cost of the transfer is per person with a maximum of eight adults per vehicle.

Additional Info

Confirmation will be received at time of booking
Infant seats available
Not wheelchair accessible
Near public transportation
Most travelers can participate
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions

Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
Price is per person, based on 3 adults per car/vehicle
Driver waits one hour after plane lands
Driver waits one hour after cruise ship after schedueled pick up time
Please provide the following information: Your flight details (flight number, airline name, departure/arrival date and time) and hotel name and address.
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Featured review

EDNA_C

On time . The driver was friendly,informative about the area . Very helpful finding my place to stay. Will definitely do it again. I used Viator in almost all countries I traveled.

Reviews

3.9

based on 529 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

viator is consistently good

BOHDAN_M, Nov 2025

make sure you communicate with the viator partner the night before confirming pick up time etc. the pick up contractor was able to communicate with me consistently by text

Alexander Gomes of...

Regina_H, Nov 2025

Alexander Gomes of Benkalex was on time and very nice, bubbly, and professional. He made the group of 12 feel very comfortable and relaxed.

On time . The driver was...

EDNA_C, Oct 2025

On time . The driver was friendly,informative about the area . Very helpful finding my place to stay. Will definitely do it again. I used Viator in almost all countries I traveled.

Wonderful experience

Mary_P, Oct 2025

The driver that picked us up was informative and very well mannered. The experience was so good that we hired the company for 3 days for private tours. Wonderful guide and driver!! Highly highly recommend!

Easy to locate meeting...

Patricia_C, Oct 2025

Easy to locate meeting area and driver. Very pleasant greeter and driver. Driver was a very good driver.

Best Tuk Tuk Tour Ever

Peter_A, Oct 2025

It could not have been a better tour of Lisbon. Our guide and driver, Hugo Lima was remarkable. We learned so much from him about the City and he made certain that we hit all of the highlights of Lisbon.

No Show

James_S, Oct 2025

We had to change planes and the guy did not show up at the new time. We had to hire a taxi. I need no words on this review. I will be asking for a refund when I get back to the States

Response from Host, Nov 2025

Dear James, Thank you for sharing your feedback. We’re sorry to hear about the inconvenience you experienced. Please note that any changes must be requested at least 48 hours before the scheduled service so we can coordinate with the supplier. If this was the case and you submitted a request within the required timeframe, please make an official refund request through the platform. Once we receive it, we will investigate the matter thoroughly with the supplier. We thank you for your feedback.!

Cruise Terminal Transfer

Patricia_K, Oct 2025

Our driver arrived early. He was very friendly and offered many tips for touring the city. He was also very helpful with our luggage.

Terrible experience

Frank_V, Aug 2025

This was a terrible experience. Even tho we had a reservation, no one seemed to know or care that we were there. After we finally got someone's attention, we still had to wait an hour for our driver. Do not reserve a ride with this company

Response from Host, Sep 2025

Dear Frank, We’re very sorry for the inconvenience you experienced. Even with a reservation, no guest should feel ignored, and the delay in your pickup is unacceptable. If you’d like to file an official complaint so we can investigate this further, please contact us through our official channels. Your feedback is important and will help us improve our service.

Driver took us to the...

Abbie_A, Jul 2025

Driver took us to the wrong hotel despite me telling him that we wanted to be taken to moxy lisbon city but took us to moxy oriented. Such a waste of money, should just have taken uber

Response from Host, Sep 2025

Dear Abbie, We’re sorry to hear about the confusion with your drop-off location. Your feedback is important, and we apologize for the inconvenience caused by being taken to the wrong hotel. Kindly contact us through the official channels providing your booking number so we can investigate this further. We’re committed to improving our service and your feedback is important to us. Many thanks!

False advertising

Gloria_W, Jul 2025

DO NOT USE. 8 adults w/ 8 luggage and 8 carry-ons. Was sent a minivan that held 7 PCs of luggage. False advertising. Our luggage was not oversized. It was standard check-in size and standard carry-on size. The company wanted us to pay extra for a 2nd car.

Response from Host, Jul 2025

Dear Gloria, Thank you for your feedback. We’re sorry to hear that your recent transfer experience did not meet your expectations. We understand the importance of a smooth and comfortable journey, especially when traveling in a group. However, we would like to clarify that our booking policy allows for one standard suitcase and one carry-on per passenger. In this case, the total luggage brought exceeded the vehicle’s designated capacity, which led to the need for additional arrangements. We strive to provide accurate vehicle descriptions and clear luggage allowances at the time of booking to help our clients choose the most suitable option for their needs. We regret any misunderstanding and appreciate your feedback, which helps us continue to improve our service and communication. Should you have any further concerns or wish to discuss this matter in more detail, please don’t hesitate to reach out directly. Best regards, Customer Care Team

Good ride overall! The...

Barbara_N, Jul 2025

Good ride overall! The transfer was short but smooth, and the driver was punctual and communicated consistently before and during pickup. Everything went as expected, making our arrival in Lisbon easy and stress-free. A reliable option for getting to your hotel quickly and comfortably.

Smooth transfer with no stress.

Sonja_G, Jun 2025

The driver communicated with us via Whatsapp on the morning we arrived in port which made us feel secure in the booking. He continued to message us so we knew exactly where he was.

Airport to Lisbon city center

Richard_R, May 2025

Airport transfer was prompt and easy to find on arrival. Would recommend for ease and convenience and transport to city.

Driver never arrived. We...

Michael_M, May 2025

Driver never arrived. We ultimately got a taxi. I had specified time and place for pickup, and reconfirmed twice.

Response from Host, Jul 2025

Dear Michael, Thank you for taking the time to share your experience. We're very sorry to hear that your driver did not arrive as scheduled, despite your efforts to reconfirm the pickup details. We understand how inconvenient and frustrating this must have been. Please know that we have a 24/7 emergency contact number available for all our customers. If any issues arise, we strongly encourage reaching out to us immediately through our official communication channels so we can provide real-time assistance and resolve the situation on the spot. To help us investigate this matter thoroughly with our local supplier, we kindly ask you to contact us directly and provide your booking reference number and any relevant details. This will allow us to verify what happened and take appropriate action. We truly value your feedback and are committed to improving our service. Best regards, Customer Care Team

Scam

Bill_M, May 2025

Never book with this agency. Pick up was scheduled originally for 9 am at cruise port. I communicated three times about our pickup. The ship said we might not get out until 930.am but we were at the meeting point at 910 am. The driver left at exactly 9am or never showed up. We called at 9:40 to see where the driver was and to arrange a pickup as we were waiting. We were denied service and told our money would be refunded. Stay away from this company.

Response from Host, May 2025

Dear Bill, Thank you for sharing your feedback. We are truly sorry for the inconvenience you experienced with your recent transfer from the cruise port. We regret that our driver was unable to locate you at the agreed time. Furthermore, we sincerely apologize that you were not able to reach us after your arrival, which unfortunately prevented us from providing the assistance you needed at that moment. Please be assured that the full cost of your booking has already been refunded. As the reservation was made through Viator, we kindly recommend contacting them directly to confirm the refund process. We appreciate your understanding and once again apologize for the inconvenience caused. Kind regards, Customer Care Team

No show taxidriver at cruiseterminal

Yvonne_H, Apr 2025

Driver was not at cruiseterminal. I send mail and app. As i never received his telefonenumber. We got no response from him so we had to take another taxi that took us to airport as we had early flight. We agreed 8.15 and he contacted me at 8.55 when we were in other taxi almost at airport. He acted very arrogant and claimed he was there since 7.45, with sign, but that is not true we checked practically every car and asked for a minimum of 15 minutes and looked with 8 people for a sign. Bad experience wich we never had before. Now we had to pay twice!!!!!

Response from Host, Apr 2025

Dear Yvonne, Thank you for sharing your feedback. We are sorry to hear about your recent experience with the transfer from the cruise terminal to the airport. We have thoroughly reviewed the matter with our local supplier, who confirmed that the driver was present at the scheduled time of 08:15 and waited for over 30 minutes at the designated meeting point—at the bottom of the exit ramp—holding a sign with the lead passenger’s name, in accordance with standard procedure. We also have supporting evidence, including time-stamped photographs and GPS records, confirming the driver’s presence during the waiting period. Additionally, the driver attempted to contact you by phone, and the call was answered after you had already boarded a taxi. Please note that this matter has already been formally addressed and responded to Viator Customer Care. We would also like to take this opportunity to remind all our guests that our transfer department operates a 24/7 emergency contact number, available in the travel documentation, for any urgent assistance on the day of service. We regret any inconvenience caused and remain at your disposal should you require any further support. Many thanks.

No show!

brin, Mar 2025

The driver did not come. We were left stranded at the airport and had to book a taxi with another taxi company.

Response from Host, Mar 2025

Dear Brin, Thank you for your feedback, which is very valuable to us. We have investigated this matter and it appears that the contact was not made with our Transfer Emergency Contact but with Viator. This caused a delay before we were aware of your situation and we were unable to assist you. We were informed that you were waiting at the exit of the terminal and not at the meeting point of the drivers, which made it impossible for our driver to find you. We hope that you will give us another opportunity in the future. If you would like us to investigate the matter further, please send us more information and contact us through the official channels.

Flight was delayed,...

Hilda_T, Feb 2025

Flight was delayed, driver did not show up when flight arrived. They say they track your flight when you book, not sure why if they don’t adjust their pick up time when flight is delayed.

Response from Host, Mar 2025

Dear Hilda, Thank you very much for your review. We are very sorry to hear that something went wrong with your transfer. I would like to confirm that we are indeed tracking the flights to ensure that your driver will be waiting for you upon arrival. We would like to ask you to contact us through the official channels and provide us with further information so that we can investigate and rectify the matter. Thank you!

4 flawless private transfers

Brian_B, Dec 2024

We used this transfer 4 times for our vacation in Lisbon to get from the airport to hotel and back plus from the hotel to the cruise port and back. 3 different drivers, all were personable, on time and good drivers. The price was also very good. I would highly recommend this transfer group.

Slow and shady!! Zero stars would be more adequate.

Donna_G, Dec 2024

I waited over an hour to be picked up. Not idea after 1.5 days of international travel. I had to call the company 5 times. Talked with them 3 times. Each time they stated they would check on the driver and call me right back. Not once did they call back. Waited 15 minutes and called them again and again, and again. After 3 tries the driver finally showed up. He then wanted my phone to take a pic to to prove he picked me up. Said he needed to take a screenshot. It seemed rather shady when he was hiding my phone in the front seat while holding his phone over mine. I then demanded he give my phone back. I was worried he was trying to copy info from my phone. It only takes seconds to do a screenshot. Just didn't feel right about it. I will NEVER hand my phone over to anyone again and will NEVER book a ride in this manner again and will use Uber in the future. At least with Uber you have safety procols and logs to cover the passenger. Live and learn.

Airport Transfer to hotel.

Brandon_N, Nov 2024

It was easy to find the company. They were prompt and courteous. They gave clear directions where to find the driver.

Excellent

scotttbritainnetscap, Nov 2024

The 'meet up' instructions were easy. Our driver was very friendly and took us straight to the hotel.

Couldn't Be Easier

ALLEN_B, Nov 2024

Waiting right there at the dock exit with out name on a sign.. Loaded all of out luggage into the vehicle and we were off. Did the reverse at the hotel. Like I said, couldn't be easier.

Thinkless

All_Y, Nov 2024

Finding the meet up point was a breeze, excellent friendly driver, we are from the US. Our driver was well versed in English and that was very refreshing. I will definitely be using this service again

Never!

George_P, Nov 2024

Tried to contact to say ship was early…. No answer tried to contact again cs rep couldn’t understand me. Tried to contact later… no answer after waiting an hour I gave up and took a cab… asked for a refund, never heard back

Response from Host, Nov 2024

We can't change pick up times less than 24h prior the transfer, we have everything and organized accordingly and scheduled.

Excellent Lisbon airport transfer to hotel

Ellen_C, Nov 2024

Driver even communicated with us the day before arrival, telling us where to meet him. He then texted us upon arrival several times. Good driver, very helpful with luggage, all went smoothly!

Perfect

Jonathan_O, Nov 2024

Very user freindly professional service, easy pick up and clean van accomadating of young familly and very knowledgable driver.

Driver left before we arrived

Daniel_B, Nov 2024

Unfortunately, our driver from MTS Globe was not there when we arrived at the arrivals lounge. We were told he had been there for a while and left because we were not there. We were given a similar story from the MTS support person who told us to find our own transportation and hung up on us! Thank goodness Viator is taking care of the situation. It was very frustrating.

Response from Host, Nov 2024

As informed, driver waits 60 minutes after plane lands in Lisbon airport, if we have no information or call informing about the late, client is considered noshow.