Arrival Transfer: Airport Shuttle Honolulu To Ko'olina

Honolulu, USA

25 to 30 minutes (approx.)
Pickup offered
Group discounts
Mobile ticket

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4.8

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Overview

Make your arrival to the island of Oahu a stress-free experience by pre-booking a shuttle service to get you to Ko'olina. Meet your driver at the baggage claim area of Honolulu International Airport (HNL) and head to your shuttle van. Then, enjoy a relaxing journey to your destination in the Ko'olina area, including the Marriott, Four Seasons, and Aulani Disney Resort.

Avoid the hassle of waiting in long taxi lines
Door-to-door service makes for a seamless experience
Enjoy an economical way to get to your destination
A smaller shuttle means fewer stops along the way

What's Included

One-way shared transfer
Luggage assistance
Local taxes
Meet-and-greet service upon arrival in HNL airport when available

Drop off outside of Ko'olina area
Gratuities
Excess luggage charges (where applicable). All passengers are allowed to have one carry on luggage, one personal item (Purse or bag back) and one checked bag per passenger
Extra charge for different luggage size such as Surfboard, Golf Bag
Private transportation

Meeting and Pickup

Pickup points

Select a pickup point

Drop-off points

Select a drop-off point

Arranged start time

Confirm time with the local provider in advance of your experience.

01/01/2023 - 04/08/2027
Monday - Sunday : 12:00 AM - 11:59 PM

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Most travelers can participate
Call supplier to arrange a specific pick time for your departure transfer at least 3 days prior to transfer date.
Children must be accompanied by an adult

Vehicles are collapsible wheelchair accessible, on request if advised at time of booking. However the driver is unable to assist passengers boarding and disembarking due to insurance regulation
Each passenger is allowed 2 pieces of luggage and 1 personal item at no additional cost
2 pax minimum
Children under 5 years old can travel for free as long as they will be traveling on an adult lap.
There's an extra charge for transporting a car seat as it's considered a special item.
This tour/activity will have a maximum of 15 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Featured review

Donna_P

We were helped with our luggage and the driver was very friendly! He played great music on the radio and was a safe driver.

Reviews

3.9

based on 9 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

1st class

MARK_D, Mar 2024

Very professional staff from the time we landed until the arrival to the resort. Driver was very personable and gave us a lot of history of the island on the way to our destination.

We were helped with our...

Donna_P, Feb 2024

We were helped with our luggage and the driver was very friendly! He played great music on the radio and was a safe driver.

Excellent service

Isabel_M, Nov 2022

Quick response and on time arrival. Our driver was very friendly, drove safely and provided some insights and recommendations on dining.

Disappointing

Raymond_V, Jan 2022

Late by 1.5 hours from requested pick up time?? Issues with traffic according to VIP dispatch? Friendly driver went wrong direction for 15 minutes before turning around and backpedaling..

Good service company

Larry_B, Aug 2021

Very pleased with the service. Driver was very courteous and arrived in the time frame he indicated when I called.

Long wait!!!!

Anthony_P, Jul 2021

Wanted almost a hour after arriving to get our shuttle. Almost was put on the wrong shuttle going to a different location than where we were staying. Communication was very poor.

Terrible Customer Service

Amy_V, Jun 2021

Shuttle never arrived! Called customer service and was told it would be 25 mins late due to traffic. 25 mins later I called again and was told it would be 45 mins late due to an accident. Was told I could cancel if I wanted. Didn’t even try to make attempt at arranging another shuttle for us. Very frustrating. Had to call a taxi. Asked for a refund but was told I had to call back to request.

Response from Host, Jun 2021

I sincerely apologize to you for what happened and for any inconvenience this may have caused. We take all complaints very seriously and we do our best to resolve any issue you have encountered with us. Our shared rides generally move relatively quickly. Unfortunately, on occasion out of our control like today due to the fatal crash that happened in the freeway, see the following link for more details (https://www.kitv.com/story/44003761/58yearold-motorcyclist-in-serious-condition-following-accident-on-h1) we do experience delays and we do what we can on our end to keep things moving as quickly as possible. Also, the HPD blocked the freeway and caused significant delay on all the cars traveling in the H3. Your review will be forwarded to our operations manager to investigate who you talked to on the phone and make sure this won't happen again in the future. Our apologies again for not meeting your expectations.

Great

Beverly_P, May 2021

Our driver was excellent! He was more like a tour guide, pointing out areas along the way and since we haven’t been on this Island before, suggested sights we might like to see and do. Thank you, Viator.