St Mary Major Basilica Skip the Line tickets with Audio Guide

Rome, Italy

45 minutes (approx.)
Offered in: English

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Overview

What's Included

Entrence Tickets + Audio Guide
Reciption Service
Hosting till entrence
Dome Entry (if option selected)

No Food
No Transportation

Meeting and Pickup

Departure Point

Papal Basilica of Saint Mary Major, Via Liberiana 27, 00185 Rome Italy

Ticket Redemption Points

Via Cavour, 196, 00184 Roma RM, Italy

What To Expect

Papal Basilica of Saint Mary Major

Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation

Infant seats available
No heart problems or other serious medical conditions
Most travelers can participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

1.0

based on 1 review

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Bad Experience With Viator Subcontracted Tour Provider

Melanie_M, Aug 2026

The church is wonderful and beautiful! The staff at the church were wonderful. The tour ticket staff contracted by Viator were awful. They did not have my ticket, did not remember receiving my call to ask for a time change. I used the number provided on my reservation and spoke with someone who said it was fine. I arrived with a taxi waiting and told me they did not have a ticket for me and told me to let the cab go because it would take some time to process a ticket. I had to wait and go an hour later only to find upon arrival that they only provided me with an entrance ticket, not the entrance and audio tour that I paid for so I had to pay another fee to obtain an audio guide. The staff at the church were very apologetic. The subcontracted tour vendor never apologized. They provided the worst experience of my entire trip and should be replaced by Viator.

Response from Host, Aug 2026

Dear Melanie, Thank you for your feedback. We deeply apologize for the delay and frustration you experienced. Due to a technical error on our end, your booking details were not displaying properly, which prevented us from issuing your audio guide ticket on time. We would like to refund the extra audio guide fee you incurred. Please email us with your booking details so we can process your refund immediately.