World Trade Center Tour with Optional 9/11 Museum Ticket
Badge of Excellence
New York City, USA
- 3 hours (approx.)
- Mobile ticket
- Offered in: English
Overview
Explore the somber history of September 11th—and visit many of the most important New York City landmarks associated with that tragic day—on this comprehensive walking tour. See St Paul’s Chapel, a rescue center after the tragedy, plus Financial District landmarks like the New York Stock Exchange and the Federal Reserve Bank. Then, if you upgraded when booking, have the two-in-one experience of visiting the 9/11 Memorial and Museum, too.
- See and learn more on this tour than you easily could alone
- Explore many key Lower Manhattan landmarks, all in one trip
- Upgrade to add on pre-booked 9/11 Museum and Memorial tickets
- Learn on-the-ground stories from your guide's narration
What's Included
Meeting and Pickup
Itinerary
Additional Info
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos





Reviews
4.3
based on 585 reviews
Sort by: Most insightful
HORRIBLE. We booked a tour and our tour guide didn’t even bother showing up.... very unprofessional and left us standing there waiting in the cold.
Excellent guide. Told stories of individuals. Made it personal for us even though we live in Texas. My granddaughters were touched by stories even though they were not even born when it took place.
Nice small group of only 5 of us. Our guide Fred was a helpful weath of knowledge. So informative and interesting. He was on the site when the attack happened Dan’s gave us some insight of his personal story. The tour and then the museum tour that followed was incredible. Really appreciate having this experience and i am thankful.
This tour was not very informative and I regret wasting the time. spent on this tour when it could easily be done independently. The guide concentrated too much on Wall Street and not enough on the 911 memorial or World Trade Center. I was very disappointed. Do not waste your money, instead purchase a ticket to the museum and listen to the audio which is way more interesting! Would not recommend it.
Good experience. Somber and beautiful all at once.
We did this tour in 2012 when security was quite tight, we've returned this year 2017 and you can now walk round the memorial without going through security. Our tour guide was excellent and shared with us her experience of September 11th.
Make sure you visit the American Express memorial on this tour, it's an amazingly touching memorial, which brought most of our tour to tears.
My tour was changed from Thursday to Friday, due to no other bookings on the Thursday. The tour of the World Trade Center and American Express Building was very detailed and interesting. However, I understood that this tour was also to include the Financial District so I was disappointed that the tour ended after two hours 220 pm to 420 pm, except for those continuing on to the Optional Museum ticket. I questioned if we were supposed to visit the financial District and was pointed in that direction, if I wished to go there on my own. However, the portion of the tour that we did was excellent!
Unfortunately, this tour was awful. The tour guide arrived late and was sloppily dressed in dirty pants, rumpled shirt. He acted strange, stopping at frequent intervals to pick up trash! He had very limited knowledge of the subject of the tour and often seemed to be distracted. When we asked a question, he either gave a nebulous answer, or looked it up on his cell phone, or asked a street vendor for the answer. I hesitate to give this tour even one star...we were very disappointed.
Definitely go to the Museum. I would bypass the walking tour. It was lengthy and we did not see much or learn anything that was worth the money. If there was something you really wanted to see, do it on your own time. It could have been our guide as well. He didn't seem very interested in the information he was giving us on the spots we visited. I would have rather spent the time at the 9/11 Memorial and Museum.
Very touching and emotional. The tour make you go back in time and reflect on how awful this attack was.
Debbie was a fantastic guide, and was able to make me cry with the stories she told
Great way to learn more about this tragic event. Highly recommend getting the tour before exploring on your own.
You didn't show up... We were stranded at the appointed start and meet location... You would not return our fee of 118.00 each 2 X 118 230
Beautifully constructed with much thought put behind it. I loved the tree that survived and the Memorial with the names and the lovely fountain is amazing. The constructed DOVE is breathtaking and so meaningful. It all ties together beautifully. The entire area far exceeded our expectations!
I have filled this out previously but will try again as my computer keeps sending this request to me. I was VERY impressed with your Tour and your Tourguide, Annie Desmond. I especially enjoyed being in a small group and having Annie tell us about her personal experiences.
Our Tour guide Anne was very knowledgeable and made our experience a great one to remember.
The museum is a must see!
Great walking tour with a lady who had first hand knowledge of the 9/11 tragedy, and the way she told the sad story of that sorry day had me in tears. The Museum is also a must visit
We were supposed to have a tour of the World Trade Center but apparently they had a substitute who instead took us on an architectural tour. People kept leaving until there were just three people left who also left the guide and went over to the World Trade Center but did not get to go on a tour inside the tower. Very disappointing and doubt any of us will trust Viator to book a tour. 177.00 down the drain.
I definitely would not recommend Viator.
Excellent tour. Kevin, our guide, was extremely knowledgeable and interesting.
It was wonderful! Tour Guide gave us all kinds of new
and exciting information, including suggestions of books
to read. Saw new sights I didn't know existed. I highly
recommend! So glad I signed up.
1 hour tour around area took 2 hours - too much detail. No flexibility. Could not go to 911 museum without whole group so sat outside and waited long time.
Our guide - Teacher Bill I think - was superb. He had lots of little stories about each area that made the tour more enjoyable.
If you go to NYC you have to go to the World Trade Center Tour. It's very informative and well planned.
We didn't think the trip was good value especially when the tour guide was expecting a tip. The others in the group were of the same opinion as ourselves. We could have walked around Wall Street and the Trade centre site ourselves and read the information that was out there. It was a great experience to have been there, so many memories.
Very informative walking tour of Wall Street and 9/11. The 2:30pm tour left enough time for the museum. We left the museum at 7:30pm closing time and took 8pm lift to One World. It was a beautiful sunset. We didn't realise that the memorial fountains closed at 9pm but we took a few pictures.
We took a tour with Fred, a superb local who could tell us so much about history and present. We have been to NYC 5 years ago, but this tour was something we missed on our agenda before. Fred was very knowledgeable and answered any question we had. Wish Id had a history teacher like Fred when I was in school. Great tour, a must see!
Our tour guide was named Annie and she was fabulous. She really knew her facts and was so much fun to spend time with. My family really enjoyed our tour. We learned so much and I would recommend her as a tour guide as she was welcoming, warm, friendly and our experience was very enjoyable.
I had been looking forward for years to experience 911. We calmly greeted the guide in the nearby church, and she told us her story so we could relate as ordinary people to another ordinary person who experienced an extraordinary event. She was amazing. We were able to see so much because of her knowledge, and because we had a small group, luckily. Highly recommend the tour and this guide!
Very informative tour guide, thanks Fred. Would highly recommend tour.
Monica was great and knew her info thats for sure! However the tour did not cover everything described. It did not cover The New York Stock Exchange, Wall Street and the Federal Reserve Bank as described on the tour. It did cover Ground Zero and the memorials as well as the World Trade Center area. As we were pressed for time, we did not do the museum. Great tour, just didn't cover the ground I thought it was going to cover.
Annie was so nice and knowledgeable. She shared her personal experience of the horror on 9/11 and then took us around to show how New York rebuilt itself inspite of what happened. We visited the memorial pools the new trade center and the underground tunnel. She had so much factual info that enhanced the overall value of the tour.
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