Tours and Tickets to Experience National September 11 Memorial & Museum

The National September 11 Memorial & Museum in NYC is a commemorative site dedicated to those killed in the 9/11 terrorist attacks. The memorial consists of two large reflecting pools, each situated in the footprints of the destroyed Twin Towers, while the museum chronicles the events of September 11, 2001.

You can buy tickets to the 9/11 Memorial Museum through the museum’s official website or an online tour platform—booking a tour offers perks like expert insights. You can book tickets up to six months in advance. The memorial is in a public space and does not require tickets.

Exhibits and artifacts in the 9/11 Museum include pieces salvaged from the Twin Towers, including a destroyed fire truck; personal items from those who lost their lives, such as wallets and passports; audio testimonials from those who witnessed the attacks; and photographs and video taken on September 11, 2001.

Yes, photography is allowed inside the 9/11 Memorial & Museum. Visitors may take photographs for private, noncommercial use in all areas of the memorial and the museum unless otherwise posted. Flash photography is prohibited inside the museum, as is professional photography, without prior authorization.

Plan at least two hours for your visit to the 9/11 Memorial & Museum. Your time will depend on whether you tour the sites at your own pace or with a guide. Many visitors spend more time viewing the museum’s exhibits and reflecting on the events at the memorial.

Yes, children are welcomed at the 9/11 Memorial & Museum. Children receive discounted admission (free for those under 7). Families with young children may want to skip the museum’s Historical Exhibition, which displays harrowing artifacts. The museum offers family-friendly programming (activity carts and tours for younger visitors using age-appropriate language).