Top Oahu Airport & Hotel Transfers - page 4
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Jennifer_K, Jul 2026
Prompt, great communication
Driver Wendy messaged us and introduced herself to let us know she would be at the hotel at the pickup time we requested. She was on time and very professional. We arrived at the airport in a very reasonable amount of time since there was little traffic on the Saturday afternoon we were leaving.
Amanda_G, Jun 2026
Vincent was wonderful! He...
Vincent was wonderful! He texted me the morning of our arrival to confirm our flight and hotel details and he met us at baggage claim exactly as he said he would. He ended up having to wait longer than usual for us because our checked bag was misplaced and the airline had to track it down. He pointed out landmarks on the way to our hotel and was very helpful. So glad we booked with him!
John_F, May 2026
Lei arrival and transport to resort
The lei arrival was very nice. Our driver Stan was waiting for us when we arrived and helped with our luggage and took a photo of us with our leis. The drive didn’t take very long and we were at our resort. I would definitely recommend this to anyone needing transportation to your resort in Honolulu.
Crystal_E, Mar 2026
Memorable Experience
It was a great experience with J and David. David greeted us at our arrival into Hawaii with leis and was very friendly and professional. We were picked up by J to bring us to our hotel and he was very helpful with all my mother’s medical equipment and luggage. It was a memorable experience for us.
Ted_J, Jan 2026
Excellent service from airport to hotel
Stan was our driver, and he did a great job making accommodations for my parents. He met them at the airport with a sign with their names and called them and directed them to him when they were let out at a different gate than expected. He also communicated with me, who set up the transfer with my parents, and let me know when they arrived at the hotel, and everything went well. I'm very pleased with this company and their transportation and would recommend them to anyone.
Timothy_E, Dec 2025
Worked out OK in the end,
My assigned pick up time for the return trip from the Embassy Suites in downtown Honolulu was only 1 hour and 15 minutes before the plane departed. This was obviously not enough time. With the assistance of a VERY helpful front desk attendant, I was able to connect with the provider and get pick up scheduled for an hour earlier and we made it just fine. But it bothered me that it was so difficult to find your telephone number. Once we connected the person with whom I spoke and the driver were both great and very helpful.
David_B, Nov 2025
overall good experience
outstanding customer service! we had an issue during the trip. they refunded the. cost of the trip quickly and reimbursed one of us for damage to our luggage. the driver was excellent with communication and very apologetic. i would book with this company again despite the issues we had
Melissa_G, Nov 2025
Excellent communication - easy service
Great transfer service! Jay was very kind, provided very helpful instructions and pictures of signage/vehicles so it was SO EASY to find the pickup point. Excellent communication and the vehicle had more than enough space for our 9 people and 15 bags!
Sarah_G, Nov 2025
Jay had great...
Jay had great communication skills. Contacted us in advance of our arrival. Tracked our flight. Sent detailed photos of where to meet after baggage claim. Was waiting for us upon exit from airport. Loaded our luggage. Provided water. Delivered us safely to our hotel.
Pamela_K, Sep 2025
Happy in Paradise
Viator makes it much easier to plan activities in Hawaii as I have never been there before. And my shuttles to and from the airport worked out so well with text from drivers the night before pick up I especially loved the Dole Pineapple plantation tour ! Luau at the Marriott was wonderful. Expensive but worth it.
Eric_S, Sep 2025
Awesome!!!
The gentleman text me before we landed. Introduced himself and location. I kept in touch with him. He gave us leis on us, said aloha and welcome, took pictures fir us. Explained where to get a ride to rental car. Very nice, very pleasant, and very welcoming. I was very happy. I should have gotten flower lei, but got the nut ones so we could take them home. I will next time. First time in hawaii or a special occasion, do it!! I know I will again.
Jeannine_M, Jul 2025
Great service!
The service was great! They called to check in when we landed and there was someone to greet us at baggage claim. He escorted us to the van. The van was clean and the driver was very friendly and informative. We will be booking this service back to the airport because we enjoyed it so much.
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