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Arrival Trasfer: Airport Shuttle Honolulu and Cruise Terminal

Honolulu, USA
Great choice
5+ bookings last month.
  • 20 minutes (approx.)
  • Pickup offered
  • Mobile ticket

Overview

For a quick and efficient transport service, feel like a VIP when you’re met at the airport with a clearly signposted name. We’ll assist you with your luggage as we make the trip to the modern vehicle. Evade tourist masses when you book with us, and we’ll ensure you get to the cruise ship terminal on time.
  • Learn about Hawaii from the local drivers as you ride
  • Opportunity to add extra baggage to the service
  • Enjoy a stress-free transit
  • Great value for money

What's Included

  • Luggage assistance
  • Local taxes
  • Meet-and-greet service upon arrival in Honolulu
  • One-way shared transfer
  • Transfer from/to HNL Airport and from/to Cruise Terminal Only
  • Meet-and-greet service upon arrival in HNL airport when available
  • Drop off outside of Waikiki, Kahala or Honolulu area
  • Extra charge for different luggage size such as Surfboard, Golf Bag
  • Excess luggage charges (where applicable). All passengers are allowed to have one carry on luggage, one personal item (Purse or bag back) and one checked bag per passenger
  • Gratuities
  • Transfer from/to Waikiki Hotels

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Please note this Transfer is from/to HNL Airport and from/to Cruise Terminal Only. It doesn't include any other transfers such as from/to Waikiki Hotels. Service from the Airport or Cruise Terminal: Please call our office when you're at the baggage claim and we will guide you to our shuttle.

Drop-off point

  • Pier 2 Cruise Terminal
    521 Ala Moana Blvd, Honolulu, HI 96813, USA

Arranged start time

Confirm time with the local provider in advance of your experience.
Select your preferred transportation option to see hours.

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Near public transportation
  • Not wheelchair accessible
  • Most travelers can participate
  • There's an extra charge for transporting a car seat, as it's considered a special item.
  • Vehicles are collapsible wheelchair accessible, on request if advised at time of booking. However the driver is unable to assist passengers boarding and disembarking due to insurance regulation
  • Each passenger is allowed 2 pieces of luggage and 1 personal item at no additional cost
  • Children must be accompanied by an adult
  • Call supplier to arrange a specific pick time for your departure transfer at least 3 days prior to transfer date.
  • This tour/activity will have a maximum of 15 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Featured review

Jeannine_M
The service was great! They called to check in when we landed and there was someone to greet us at baggage claim. He escorted us to the van. The van was clean and the driver was very friendly and informative. We will be booking this service back to the airport because we enjoyed it so much.

Reviews

4.4
based on 29 reviews
Total reviews and rating from Viator & Tripadvisor

On time transport.

Keith_J, Jan 2026
I called the day before the the transport was scheduled to confirm the time and location. Our driver was waiting for us when we got off the cruise ship and he dropped us at our airline gate.

frustrated

shawn_p, Oct 2025
Viatour did not make it clear that another company would be picking us up. We were not told the name of the company just a picture. The driver was great but we missed the first shuttle after asking the first shuttle if this was via tour and he said no because he had no idea. We almost missed our flight. You need to give more info that the company picking us up was VIP

Great service!

Jeannine_M, Jul 2025
The service was great! They called to check in when we landed and there was someone to greet us at baggage claim. He escorted us to the van. The van was clean and the driver was very friendly and informative. We will be booking this service back to the airport because we enjoyed it so much.

Poor transfer experience.

Frederick_D, Jun 2025
Terrible. There told us they would meet us at baggage claim. When we arrived they sent us on a wild goose chase. Finally after waiting over an hour outside in the heat they showed up making us late for our cruise boarding g time Their excuse was we had too many y in Wakiki. We almost gave up and took a taxi. Very bad experience, will never book again.

Won't use this company again

Bonnie_K, Jun 2025
Communication was difficult and information was inaccurate. One VIP representative hung up on us. Very stressful and unprofessional.

The driver was helpful...

Chi_N, May 2025
The driver was helpful and it was a smooth operation. Suggest for a bigger van or bus for bigger crowd

Excellent service.

Carol_B, May 2025
Prompt, friendly, efficient service. Couldn’t have been better. We are elderly travelers so appreciate the good service.

Great service

LindaL_T, Apr 2025
Booked ahead of time. Got off the ship and driver was there. Easy and highly recommended to book ahead of time.

Pickup was quick and...

Julie_H, Mar 2025
Pickup was quick and easy. Driver was very pleasant. It was 1/2 the price of the cruise ship transfer.

The Viator driver was exceptional

augustincr, Dec 2024
We had a good time during the ride. The driver was a gentleman very respectful and a lot patience to find us because we got on a Polynesian because we were taken there by the airport personal. When the driver called he let us know that we need.to on his bus instead. So he came to meet us and help us with our luggage. We appreciate the gentleman's service. I will recommend your company to my friends Thank you Sir Mahalo ohana.

On time

Jill_K, Dec 2024
On time and easy to find shuttle Driver was friendly. Driver dropped us right by elevator to get rental car

No wait, great ride

Annette_S, Oct 2024
Easy to find the van and no wait. Reasonable price. Nice driver. Helpful with baggage. Good driver. I recommend their service.

Transfer from Honolulu cruise port to airport.

Stephanie_S, Oct 2024
Driver arrived ahead of time, which was very much appreciated and was very very professional . Ccccccccc

Dispatcher saved the day.

Donald_H, May 2024
There were 5000 people trying to get a ride to hotels or the airport. I called dispatch as told to tell her I was there. She made sure I was picked up and taken to the airport on time! Outstanding service.

Customer Care

Staci_P, May 2024
The agent stayed with me on the phone as I walked to find pickup location at airport. Much appreciated!

Highly recommended

david_b, May 2024
We have used this company a few times and EVERY time it went perfectly!! We highly recommend this service to all!!

Efficient, polite and clean

BRENDA_C, Nov 2023
Driver was on time and courteous. The vehicle was clean and comfortable. Everything was as expected.

Great service.

Connie_F, Nov 2023
They picked us up from our hotel and took us to the cruise terminal. Originally, they were supposed to pick us up at the airport, but we came in the day before and when we were at the airport, I saw a van from this company and after talking to the driver, he said they could pick us up at the hotel instead. That saved us time since we didn't have to go to the airport to be picked up. They picked us up on time and we arrived at the cruise terminal exactly when we were supposed to. We will ride with them again if we go back to Hawaii.

Easy.

Delbert_S, Sep 2023
We were greeted with a smile and the transportation to the ship was great. They handled our luggage exchange perfectly.

Great Transfer from Ship to Airport

Diane_B, Sep 2023
Booked this transfer in advance and very happy. Our driver was early and waiting for us. Friendly and helpful, he assisted in loading our luggage and entertained us on the way to the airport. We made our flight in good time and would recommend this transfer and book again. Mahalo

Good Experience

James_V, Jun 2023
Good Experience Again. My group had several transfers while in Honolulu and each one went well. I appreciated that most times the driver was early and waiting thus not giving a lot of stress.

Expérience de vie

Cindy_C, Jun 2023
Nous étions mêlés un peu au début vs l'emplacement du shuttle, mais nous avons appeller et le chauffeur nous à attendue quand même. Très sympathique.

From $17.00

per person

up to 24 hours before the experience starts (local time)

Book ahead!
On average, this is booked 43 days in advance.

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