Chena Hot Springs Day Tour
Recommended by 95% of travelers
Fairbanks, USA
- 8 hours (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
Discover Alaska’s natural hot springs and amazing ice sculptures without having to sort out your own transportation on a full-day tour to Chena Hot Springs from Fairbanks. Soak in thermally heated open-air hot springs and check out the intricate ice sculptures displayed at the Aurora Ice Museum.
- Soak in natural hot springs filled with warm mineral waters
- Convenient hotel pickup and drop-off from Fairbanks
- Hot springs and Ice Museum admission are included in the tour cost
- Small-group transfer sizes ensure you get on the road quickly
What's Included
- Driver/guide
- Hotel drop-off
- Hotel pick-up
- Admission to the Ice museum and Hot Springs
- Transportation to/from Chena Hot Springs
- Gratuities
- Food and drinks (restaurant and cafe/snack bar is available at the location.
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
We will contact you the day before your tour with your exact pickup time. We can only pick up from hotels within the Fairbanks City-Limits. We cannot pick up from the airport. If you are staying at an Air BnB or outside of city limits, please contact the office via email or phone call.
Operating hours.9:00 am
Itinerary
1
Chena Hot Springs Resort
5 hours • Admission Ticket Included
2
Aurora Ice Museum
45 minutes • Admission Ticket Included
Additional Info
- Confirmation will be received within 48 hours of booking, subject to availability
- Not wheelchair accessible
- Stroller accessible
- Most travelers can participate
- If going in the hot springs, you will need a bathing suit. You may also wish to bring rubber shoes and a towel. Towels are available at a cost of $5.
- Lockers are available and take 2 quarters (50 cents). A change machine is on-site if required.
- Photo ID is required to purchase an Appletini in the Ice Museum or other alcoholic beverages in the restaurant/bar.
- Children under 18 and pregnant guests are not allowed in the outdoor rock pool, but may use the indoor pools.
- Our vans are not wheelchair accessible. However, we have enough room for a foldable one and the Hot Springs are wheelchair accessible. Please contact us before booking.
- Children must be accompanied by an adult.
- Cancellation for a full refund is possible if the minimum capacity is not reached or due to dangerous road conditions.
- Every guest must sign a waiver before any tour so they clearly acknowledge the inherent risks of wilderness travel, assume responsibility for their own safety, and confirm they are medically able to participate.
- This tour/activity will have a maximum of 14 travelers
Supplied by
Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
Traveler Photos
Featured review
lvjasmith
Jean was a very informative and interesting driver/guide. She was continually on the lookout for any wildlife and was willing to backtrack if she saw any for us to view.
The ice museum was interesting and we enjoyed the $21 apple cider Martini- 1 part vodka/ 2 parts Apple cider - in an ice glass. Unfortunately we did not get to see a professional carver at work.
The hot springs were hot! Even in the rain!!
We enjoyed all aspects of this tour and would recommend it to others who are looking for a similar experience.
Reviews
4.8
based on 274 reviews
Sort by: Most insightful
Jey_V, Jul 2026
The whole experience was well managed and adapted to our requirements. The hot springs were delightful, which were only surpassed by a sighting of a female moose with 2 young, in tow
Carol_G, Jul 2026
Loved the ice museum and drinking an appletini out of a glass made from ice. Hot springs warm and relaxing. Drive from Fairbanks was beautiful and we saw two moose. Special shoutout to our driver Ripley, who was fantastic!
MARTHA_M, Jun 2026
It’s a full and beautiful trip! Saw sled dogs, blk bear and moose! Ice house great and so was the apple martini, greenhouse tour great! We loved the hot springs, we found our spot!
Elizabeth_A, Jun 2026
The guide was friendly and knowledgeable making the day very enjoyable. A good time.
Enjoyed! Fun time.
Dave_G, May 2026
We had a great day at Chena Springs. We were picked up right on time, had good conversation and a very pleasant ride up north, liked the Ice Museum and lunch and then thoroughly enjoyed relaxing in the springs (and the hot tubs and pool). For us, it was a perfect day after traveling the entire previous day and we'd highly recommend this!
Katherine_J, May 2026
From cold to hot! The experience was great- the ice museum was definitely one of a kind and be prepared to pivot to hot when you enter the springs!
Alison_P, Jul 2025
Our time spent at Chena Hot Springs was relaxing and had lovely nature views while in the Springs. The resort is a little dated and needs some upgrades but all in all a worthwhile visit. The icehouse was just ok and afterwards we walked on a path to see the sled dogs. Lunch was yummy. Gavin was an outstation guide and pointed out wildlife on the trip! We saw moose, a swan family and eagles.
Response from Host, Aug 2025
Thank you for your review and choosing Alaska Wildlife Guide for your Chena Hot Springs
tour
Samantha_H, Jul 2025
The tour was fantastic, our guide Jean was knowledgeable and patient. Loved the igloo and the hot springs, they truly are healing waters. Jean is also a safe driver and explains things along the drive in a professional manner. Would definitely do this tour again!!
Response from Host, Jul 2025
Thank you for your review and choosing Alaska Wildlife Guide for your Chena Hot Springs Tour!
Sai_C, Jun 2025
This was an exciting trip. Our guide Jean was knowledgeable and shared a lot of stories about Alaska and their experience in this wilderness. The hot springs was a cool place and the outdoors spring pool was awesome. The ice museum was great and awesome. Cheers
Response from Host, Jun 2025
Thank you for your review and choosing Alaska Wildlife Guide for your Chena Hot Springs tour.
Jennifer_L, May 2025
Our driver/guide was great! On the drive, we saw moose and heard some great bear stories. The Ice Museum was quirky, and the food at the restaurant was much better than expected. Get some salad. Trust me. All in all, a great way to start our Alaskan vacation!
Response from Host, Jun 2025
Thank you for your review and choosing Alaska Wildlife Guide for your Chena Hot Springs
tour. We are so glad you got to see a moose!
CarolineL, May 2025
We had a great day at the hot springs. Our guide was a local who friendly and knowledgeable. Thx so much for a fun day
Response from Host, Jun 2025
Thank you for your review and choosing Alaska Wildlife Guide for your Chena Hot Springs
tour.
Thomas_P, May 2025
Gina our wilderness guide was great and knowledgeable about the areas extra qualities as well as charming. The Ice Palace was super cool. Ice Ice Baby.
Response from Host, Jun 2025
Thank you for your review and choosing Alaska Wildlife Guide for your Chena Hot Springs
tour.
Shashikant_L, Aug 2024
We had very good time. Temperatures of water was perfect. Tour guide/Driver very knowledgeable and friendly. Amazing ice museum. Glimpse of Alaska pipeline.
lvjasmith, Jul 2024
Jean was a very informative and interesting driver/guide. She was continually on the lookout for any wildlife and was willing to backtrack if she saw any for us to view.
The ice museum was interesting and we enjoyed the $21 apple cider Martini- 1 part vodka/ 2 parts Apple cider - in an ice glass. Unfortunately we did not get to see a professional carver at work.
The hot springs were hot! Even in the rain!!
We enjoyed all aspects of this tour and would recommend it to others who are looking for a similar experience.
Melanie_E, Jul 2024
The ice museum was pretty cool. A little disappointed. I scheduled this as a full day adventure and it was really only a half day. Pool wasn't wasn't clean. My daughter couldn't go into to the hot springs with me. No where on booking did it say there was an age limit.
Response from Host, Jul 2024
Melanie,
Our Chena Hot Springs Day Tour is listed as an 8-hour excursion on all of our webpages, and we do not ever vary the length of this tour. Your confirmation emails would have also listed the duration.
While we do apologize that you did not have the experience you envisioned, we do make it very clear on the Viator page for this tour that there are separate pools for adults and children. Indeed, that is why we have two separate ticket prices. On the Viator page, we state, “Children under 18 and pregnant guests are not allowed in the outdoor rock pool, but may use the indoor pools.”
While Chena Hot Springs is a separate entity from our company, we do apologize for your experience, and we have alerted them to your concerns about the cleanliness of the pool.
Thank you for taking our tour, and for taking the time to provide feedback.
Abigail_D, Jul 2024
We enjoyed every part of this trip from the ice museum to the hot springs! Our guide to and from the Chena Hot Sorings, Jean, was great. Super knowledgeable and informative the whole time!
Response from Host, Jul 2024
We are so ecstatic you had an amazing experience at Chena Hot Springs with Jean. Thank you for choosing us for your tour and leaving a glowing review!
James_G, Jul 2024
Our guidee - Amanda - was very knowledgeable and engaging. She coordinated our visit to the hot springs very well. And she was a great driver!
Response from Host, Jul 2024
Thank you very much for your glowing review! We greatly appreciate your feedback and wish you many more wonderful adventures ahead!
teresa_k, May 2024
The trip to the hot springs was about an hour out of Fairbanks
Kevin, our driver /guide was very knowledgeable and kept the full van load of customers asking questions about all things Alaska!
The hot springs resort is not a fancy place but sitting outside, in 100 plus degree water in a beautiful rock pool was a delight and well worth doing.
Marina_R, May 2024
We really enjoyed our time with Jodi - she was so knowledgeable about Alaskan way of living and so generous sharing that with us! The ice museum was incredible- the appletini is a must! The springs were relaxing. The service at the restaurant was slow and the bartender Shauna was very unprofessional borderline hostile. Everyone at the bar was shocked by her unpleasant behavior.
Susan_T, May 2024
The ice museum was amazing. Summer dog sledding was so much fun. We could pet the friendly dogs. The staff are all so nice.
Patty_R, Aug 2023
Sadly the Ice Museum was not opened and was not informed until the day before. Supposedly will get reimbursed. Hot Springs were great as well as Geothermal tour!
Response from Host, Aug 2023
Patty,
We sincerely apologize for the inconvenience, but the situation at Chena Hot Springs, which is a separate entity from us, has been very fluid, and we have been updating customers as soon as we have information from them on the status of their ice museum. We have issued refunds to every customer who has been affected. The geothermal tour is something that the resort is offering free of charge to make up for the current mechanical issues with the ice museum, so we are glad that you enjoyed it! Hopefully Chena hot Springs will have the museum up and running in the next couple weeks.
Thank you so much for taking our tour, and for leaving a review. We always appreciate all feedback.
Betty_P, Aug 2023
Seeing the dogs, new puppies and dogs up for adoption. Landscaping was awesome. Apple martini was not worth $20. Hot Springs were nice for a first time person being in them. Staff was friendly and knowledgeable.
Response from Host, Aug 2023
Betty, it sounds like you had a good time at the resort, but we do not think you took a tour with our company.
Grinn_P, Aug 2023
I was amazed by the hot spring. I soaked until I started to prune. It was an unforgettable experience.
SUE_D, Jun 2023
Juda, our your guide, showed us a fabulous day and allowed us time to enjoy each piece of the trip. The small group is the way to experience this. Thank you!
Tammy_M, Jun 2023
The hot springs were fantastic! And we were able to book an ATV ride. Great memories were made. I would do this adventure again. The scenic views were breathtaking.
neil_k, Jun 2023
Mediocre all around.
Long drive if you’re only going for water. Facilities below average
Hot pool ok but there are a lot better in other states
Response from Host, Jun 2023
Neil, I am so sorry you had a bad experience at the Chena Hot Springs Resort. They are actually a separate entity from us, but it looks like you had a great time with our tour guide based on your other review of us! Thank you for taking our tour and for leaving feedback.
Joan_D, Aug 2022
The guide and trip to Chena Hot Springs made for a wonderful day. We enjoyed the hot springs and ice museum. A moose was even spotted on our drive, an added bonus!
Christy_K, Aug 2022
Our guide Ray was awesome. She went out of her way to make us comfortable, entertained and on time. She even found a moose in the wild for us to get pics!!!! She completed an awesome two weeks in Alaska!
Aparna_R, Aug 2022
Suzi was cheerful, and warm which made it easy to ask her questions. She was gracious about picking us up from the designated location. We thoroughly enjoyed spending time in the Hot Springs and the Ice Sculpture Museum. The restaurant in the resort was quite good, but I would recommend that people that require vegetarian food options, consider carrying their food with them.
Frances_C, Aug 2022
Cole was a great tour guide. He was very knowledgeable. It was a great trip!
The hot springs was a great treat. The geo trip was very interesting.
From $250.00
per person-You will not receive a refund if you cancel.
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