National September 11 Memorial & Museum Tours and Tickets

Q: What is the 9/11 Memorial & Museum in New York City?

The National September 11 Memorial & Museum in NYC is a commemorative site dedicated to those killed in the 9/11 terrorist attacks. The memorial consists of two large reflecting pools, each situated in the footprints of the destroyed Twin Towers, while the museum chronicles the events of September 11, 2001.

Q: How can I get tickets to the 9/11 Memorial & Museum?

You can buy tickets to the 9/11 Memorial Museum through the museum’s official website or an online tour platform—booking a tour offers perks like expert insights. You can book tickets up to six months in advance. The memorial is in a public space and does not require tickets.

Q: What exhibits and artifacts are featured in the 9/11 Museum?

Exhibits and artifacts in the 9/11 Museum include pieces salvaged from the Twin Towers, including a destroyed fire truck; personal items from those who lost their lives, such as wallets and passports; audio testimonials from those who witnessed the attacks; and photographs and video taken on September 11, 2001.

Q: Is photography allowed inside the 9/11 Memorial & Museum?

Yes, photography is allowed inside the 9/11 Memorial & Museum. Visitors may take photographs for private, noncommercial use in all areas of the memorial and the museum unless otherwise posted. Flash photography is prohibited inside the museum, as is professional photography, without prior authorization.

Q: How much time should I plan for my visit to the 9/11 Memorial & Museum?

Plan at least two hours for your visit to the 9/11 Memorial & Museum. Your time will depend on whether you tour the sites at your own pace or with a guide. Many visitors spend more time viewing the museum’s exhibits and reflecting on the events at the memorial.

Q: Can I bring my children to the 9/11 Memorial & Museum?

Yes, children are welcomed at the 9/11 Memorial & Museum. Children receive discounted admission (free for those under 7). Families with young children may want to skip the museum’s Historical Exhibition, which displays harrowing artifacts. The museum offers family-friendly programming (activity carts and tours for younger visitors using age-appropriate language).

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Prebook your timed-entry ticket to the 9/11 Memorial Museum in New York City and guarantee your admission to the institution that tells the stories of that fateful day in 2001. Explore the museum's collection, including artifacts, first-person accounts of the day, exhibits on the history of the World Trade Center, and exhibits commemorating the 2,983 people who lost their lives, at your own pace.

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9/11 Memorial Museum Admission Ticket

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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

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9/11 Memorial Tour with Optional Museum and One World Access

Walk through recent history, pay your respects, and hear affecting personal stories of courage and hope on this guided tour of New York City's 9/11 Memorial. Visit Ground Zero, and discover a range of important landmarks such as St. Paul's Chapel and the FDNY 10 House. For a deeper dive into the events, you can also upgrade to include admission to the 9/11 Museum and/or One World Observatory.

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9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket

This small-group walking tour of Ground Zero and the National 9/11 Memorial offers a more personal way to experience the moving landmarks. See the former World Trade Center; hear stories of tragedy and heroism from a guide with a personal connection to the day; and gain a deeper understanding of the events that took place. Upgrade to add admission tickets to the National 9/11 Museum, or a guided tour of its collections.

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See the highlights of New York City at your own pace and schedule with a hop-on hop-off tour. Relax and enjoy the sights from an open-top double-decker bus. Depending on the option you pick, access both Downtown and Uptown routes in Manhattan, a Brooklyn tour (temporarily closed December through March), plus other extras. Along the way, hop off to see the attractions that interest you most.

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Wall Street, 9/11 Memorial and Lower Manhattan Walking Tour NYC

Explore Lower Manhattan and New York’s Financial District on this immersive Wall Street Walking Tour. Guided by certified local experts, you’ll discover the stories behind the New York Stock Exchange, the Charging Bull, Trinity Church, and Federal Hall—iconic landmarks that shaped the city’s financial history. This Lower Manhattan Walking Tour blends fascinating storytelling with insider insights into the birthplace of global finance. Perfect for first-time visitors, families, and history lovers, it offers a close-up look at the architecture, culture, and energy that define downtown NYC. Enjoy a group experience for a more personal and interactive exploration of Wall Street and the Financial District, uncovering both famous sights and hidden gems along the way.

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Experience the best of the Big Apple with ease during this day tour with a small group. Rather than trying to do it all yourself, let a local guide lead you through the vibrant streets and colorful neighborhoods, and past top landmarks on foot, and by subway and ferry. Travel like a local, get the full New York City experience and see iconic landmarks including the Empire State Building, Grand Central Station, and Wall Street.

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New York 9/11 Memorial Tour with Optional One World Observatory

Deepen your understanding of the tragic September 11 terrorist attacks on New York City on this immersive walking tour. With your local guide, visit the National September 11 Memorial and Ground Zero, and learn about how the event changed the country and the world. Spend time at the reflecting pools and Fireman’s Memorial, and pay tribute to the fallen. This tour can be booked with or without admission to the One World Observatory.

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See several of New York City's most iconic sights all in one excursion. First, embark on a ferry trip to the Statue of Liberty and Ellis Island; you can admire views of the New York Harbor and explore both landmark attractions with an included audio guide. Once you return to Manhattan, head to the National 9/11 Memorial & Museum; with skip-the-line tickets, you can head inside and spend as much time there as you'd like.

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See New York City from two perspectives in one seamless experience. A sightseeing bus tour lets you cover more ground efficiently, with guided commentary bringing each neighborhood to life. Then, a harbor cruise offers open views of the skyline and Statue of Liberty—ideal for photos and reflection. This combination maximizes your time in the city, delivering both street-level immersion and sweeping panoramic vistas.

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Explore the Big Apple with this top-rated Best of New York bundle—featuring three iconic experiences at one unbeatable price. Empire State Building Begin your adventure with express entry to the 86th-floor observation deck of the Empire State Building. Marvel at sweeping 360° views of Manhattan’s skyline and landmarks—from Central Park to the Statue of Liberty. A must-see art deco masterpiece! Circle Line Boat Cruise Cap off your NYC experience with a Circle Line sightseeing cruise—choose between the Liberty Midtown Cruise or the Landmarks Cruise. See the Statue of Liberty, Brooklyn Bridge, and One World Trade Center. Big Bus Hop-on Hop-off Tour Next, see New York your way with a flexible 48-hour hop-on hop-off bus tour on two routes. Ride top-deck for open-air views and enjoy audio commentary in multiple languages. Hop off at must-see spots like Times Square, Wall Street, and the MET—and hop back on whenever you're ready. The free Big Bus app tracks arrival times in real time.

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What are people saying about National September 11 Memorial & Museum

9/11 Memorial Museum Admission Ticket

Melinda_r, Oct 2025

Very moving, very somber,...

Very moving, very somber, is a very spacious laid out museum, make sure you watch the 12 minute film of the various boaters who came and rescued survivors to take them to safety, very informative, third time I have visited museum and have taken in something new everytime

9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket

Vicki_G, Apr 2026

One Hour 9-11 tour

Very informative one hour tour. Tim Dowd is a native New Yorker and added personal 9-11 experiences. Would recommend for a great highlights tour.

All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

Cynthia_L, Apr 2026

Tour guide Sean was...

Tour guide Sean was great. He added lots of personal stories which made it more meaningful and real.

All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

Gene_V, Apr 2026

911 Memorial

Ray R. was very knowledgeable and kept the tour very interesting. Pointed out a variety of things related to the reflection pond, the Oculus, and other related parts of the tour.