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New York: Hop-On Hop-Off Sightseeing Tour by Open-top Bus

New York City, USA
High interest
Booked 10+ times today.
  • 1 hour 30 minutes (approx.)
  • Mobile ticket
  • Offered in: English

Overview

See the highlights of New York City at your own pace and schedule with a hop-on hop-off tour. Relax and enjoy the sights from an open-top double-decker bus. Depending on the option you pick, access both Downtown and Uptown routes in Manhattan, a Brooklyn tour (temporarily closed December through March), plus other extras. Along the way, hop off to see the attractions that interest you most.
  • Book a flexible bus tour that lets you hop on and off whenever you want
  • Audio commentary shares the stories behind the sights
  • Choose from 24-, 48-, and 72-hour tickets; upgrade for extra routes and tours
  • Enjoy the freedom to explore according to your own interests and schedule

Why Travelers Choose This Tour

This bus tour allows you to pick from different durations and loops to suit your preferences.

What's Included

  • 24/48/72hr Unlimited hop-on hop-off access during ticket validity
  • Two Routes - Downtown & Uptown Loops
  • Exclusive Digital Walking Tours with 4 tour options (if option selected)
  • Live bus tracking through Big Bus app
  • Open-top double decker bus
  • Hotel pickup and drop-off

Meeting and Pickup

Operating hours

Select your preferred tour option to see hours.

Departure Point

  • You may start this tour at any of the stops listed.

Itinerary

Show your paper or mobile voucher to a member of the staff at any of the stops along your route to redeem and board the bus. Learn about the history of the city from the onboard audio commentary as you go.

Choose between a 24-hour Downtown only route, or upgrade to a 48-hour ticket to access to both Uptown and Downtown loops. a 72-hour ticket also offers access to Brooklyn tours and several self-guided tours.

Whichever option you choose, you can cruise the entire loop or hop off when a destination interests you enough that you want to explore it further, such as Battery Park, the Empire State Building, Rockefeller Center, and much more.
Downtown - Red Route

13 Stops

21 Points of Interest

Duration: 1 hour 30 minutes

Operating Schedule: 9:00AM-4:30PM (from Stop #1 - M&M'S World) Every 30 minutes, total route takes 90 minutes Download the free Big Bus app or visit the website for route information, customer service, and live bus tracking.

1

M&M'S New York

2

Times Square

3

Empire State Building

4

Flatiron District

5

SoHo

6

Chinatown

7

Brooklyn Bridge

8

Wall Street

9

Statue of Liberty

10

World Trade Center

11

Pier 57

12

Hudson Yards

13

Circle Line Sightseeing Cruises - Midtown

Points of interest passed by on this route

Rockefeller Center

Times Square

Flatiron Building

Battery Park

Charging Bull (Wall Street Bull)

SoHo

Greenwich Village

Little Italy

Union Square Green Market

Herald Square

The High Line

Madame Tussauds New York

Times Square

Rockefeller Center

Bryant Park

Union Square

Brooklyn Bridge

The National 9/11 Memorial & Museum

One World Observatory

Trinity Church NYC

Empire State Building

Uptown - Blue Route

7 Stops

16 Points of Interest

Duration: 1 hour 30 minutes

Operating Schedule: 10 AM - 4 PM (Departs from Stop #14 Hope Sculpture) Every 60 Minutes, tour duration takes 90 Minutes Download the free Big Bus app or visit the website for route information, customer service, and live bus tracking.

1

Hope Sculpture

2

Times Square

3

Rockefeller Center

4

The Metropolitan Museum of Art

5

Central Park Zoo

6

Columbus Circle

7

Carnegie Hall

Points of interest passed by on this route

Carnegie Hall

Columbus Circle

Central Park Zoo

Frick Collection

The Metropolitan Museum of Art

Grand Central Terminal

Bryant Park

Times Square

Central Park

Madame Tussauds New York

Broadway

Fifth Avenue

Central Park

The Metropolitan Museum of Art

Central Park Zoo

Empire State Building

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Most travelers can participate
  • Tickets with multiple days must be used consecutively.
  • Guests may activate ticket via Big Bus app or in person with staff

Frequently Asked Questions (8)

Q:How often does a bus arrive at each stop during the Big Bus New York Hop-On Hop-Off Open Top Tour?

A:A bus arrives approximately every hour on both the Downtown (Red) and Uptown (Blue) routes.

Mar 2021

The answers provided are based on answers previously given by the tour provider to customers’ questions.

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)
Gallery picture 2 (from a traveler's review)
Gallery picture 3 (from a traveler's review)
Gallery picture 4 (from a traveler's review)
Gallery picture 5 (from a traveler's review)

Reviews

3.5
based on 4,785 reviews
Total reviews and rating from Viator & Tripadvisor

Well worth the money!

Brian_W, Mar 2026
Easy way to see sights in NYC. Comfortable. The audio is great to explain the areas you are in We hopped off 4 times and saw so much. Your feet will thank you as you do so much walking anyway!

Fun tour with options to explore on your own.

Cindy, Mar 2026
This is a great way to see NYC, with also the option to get off a bus to explore different areas, and then hop onto another one when you are ready. The buses run every 20 to 30 minutes at each stop, but that may change due to date and traffic and such. We enjoyed our tour.

Response from Host, Mar 2026

Hi Cindy. We wish to thank you for your feedback. We are glad to hear that the tour provided the best way to see New York, and that the hop on hop off feature was a fun way to make the most of your time in the city. We hope to have you back soon. Best, Vlad from Big Bus Tours.

Terrible customer service

Vivian_C, Mar 2026
Scheduled our tickets for the day of our arrival as we were supposed to arrive early in the day. However, our flight was delayed and we didn't arrive to our hotel until 3pm. I sent 3 messages through the app asking if we could change the date of our tickets. Each time I received an automatic reply that they had received my message and someone would respond soon. I just returned home to Florida and still have not received a response. I have now sent a refund request, but I'm guessing I won't receive a,response to that either. Not happy at all with the lack of customer service.

We totally loved the red...

Karen_A, Mar 2026
We totally loved the red line. The buses came often and the narrated tour was great. The blue line buses did not run as often and we were not able to ride back to where we started.

First time traveler to NYC

Rhea_D, Mar 2026
Great way to see the sites and travel around downtown Manhattan during the day. We decided to grab lunch at Burger Man which was right at the first stop.

Response from Host, Mar 2026

Hi Rhea! We appreciate your feedback. It's great to know that you enjoyed your time discovering the city with us. We look forward to seeing you again soon! Best, Ana from Big Bus Tours.

Interesting information!

Kris_F, Mar 2026
We had to wait almost 45 minutes from the time we initially boarded the bus before the bus left to begin the tour. That was frustrating but once we finally got started, it moved smoothly.

Response from Host, Mar 2026

Hello Kris! Thank you for your feedback. We regret to learn that you experienced a wait of nearly 45 minutes for the bus. On the red route, our bus frequency is every 30 minutes, while on the blue route, it is every 60 minutes; however, traffic conditions may impact this schedule. We consistently strive to provide the best service possible. We look forward to welcoming you again soon! Best regards, Ana from Big Bus Tours

Nice excursion

Cindy_R, Mar 2026
Great narration. Downtown loop saw many of the sites people want to see when in NYC. Enjoyed the experience.

Response from Host, Mar 2026

Hi Cindy! Thank you for your review. We are happy to hear that you enjoyed our audio and the experience. We hope to see you soon! Ana from Big Bus Tours.

Bummer

Susan_K, Feb 2026
App is hard to use and tell where/when to catch the bus. I called for help but no answer. Did the chat option but no response. Definitely not worth it if it's raining. You won't want to be up top and you can't see out the windows on the lower level. Driver spoke very little English. Audio tour doesn't give much info. It was a bummer start to our vacation.

Response from Host, Feb 2026

Hi Susan_K, Thank you for sharing your thoughts with us! We are extremely sorry that our service did not meet your expectations this time! If you ever need assistance, feel free to contact us via the live chat on the Big Bus Tours website, as our dedicated team is available 24/7 for you there! We hope that you will consider riding with us again in the future! Best wishes. Cristian T, Big Bus Tours

Dont bother

Janet_V, Feb 2026
Non of our party (4) could find a plug in place that work (we all tried several spots) so, we had no commentary. There needs to be more info on the maps so you know where you are. Drivers on all the busses we tried, were unresponsive to complaints re the commentary. Shame, in the past, they have been fun.

Response from Host, Feb 2026

Hi Janet_V, Thank you for your feedback! We apologize for the technical issues we had with the audio system, as we understand this created frustration. We will look into this, so it will be fixed as soon as possible! We really hope that you will consider giving us another try in the future! Best wishes. Cristian T, Big Bus Tours

Left stranded

Diann_K, Feb 2026
They cancelled and have not talked about a refund and viator hasn't either. Waiting to hear from you

Response from Host, Feb 2026

Hi Diann_K! Thank you for the review. We are sorry to hear the tour was cancelled. Please reach out to us using the Viator platform if you have not yet received a resolution regarding a refund. Best regards, Robert M

Awesome way to see NYC

Jereda_L, Feb 2026
Fun and informative. Even though it was freezing cold out we still sat upstairs and it was great. I highly recommend it.

Response from Host, Feb 2026

Thank you for your review, Jereda_L! We're happy to hear that you have found the tour to be both fun and informative. We're hoping to see you again soon! Eugen, Big Bus Tours

Best Decision!

REGENA_L, Feb 2026
My sister and I spent the weekend in NYC, and since it was her first time visiting, we decided to try the hop‑on hop‑off bus tour. It turned out to be such a wonderful experience. We both absolutely loved it. We learned so much about the city—insights and stories we never would have discovered on our own. It truly made our trip even more memorable.

Response from Host, Feb 2026

Hi Regena, thank you very much for taking the time to share your review with us! We truly appreciate your effort in expressing your satisfaction with the services we provide in New York! Our team works diligently to offer memorable and enjoyable experiences for all our customers, and we are delighted to see that you had a wonderful time on the tours! We sincerely hope to have the pleasure of seeing you again soon. Best regards, Anca from Big Bus.

Not good

Robert_C, Feb 2026
Staff not helpful drivers not helpful or friendly commentary doesn't relate to what's around you say on website that it runs every 30mins but blue run is every hr and half not a great experience at all

Response from Host, Feb 2026

Hello Robert! Thank you for your review. We regret to hear that your experience was below our usual standards, but appreciate the honest review. We pride ourselves on our 5* service and regularly refresh our staff training across all cities. Please reach out to our customer service team so we can better understand what went wrong for you this time, and we hope to welcome you back onboard an improved experience next time you're travelling in a Big Bus city. All the best, Ana from Big Bus Tours.

Unseen cancellation

Christina_C, Feb 2026
I would call to make sure the day of your visit I thought the buses are running I traveled from Texas and activated my ticket Once I arrived to come to find out that service was canceled for the day.

Response from Host, Feb 2026

Hi Christina_C. Thank you for sharing your feedback; it truly helps us to improve our service! We are sorry for any trouble this may have caused to your experience as the bus tour was cancelled in some days due to the weather conditions. . We do hope to welcome you back on a next day! Best wishes, Razvan from Big Bus Tours.

Not so good as the bus...

Rhellen_C, Jan 2026
Not so good as the bus only operates until 5pm and therefore we need to uber back to downtown from uptown … also the driver is not friendly and did not inform us about the EarPods that we can use while on board

Response from Host, Jan 2026

Hi Rhellen! Thank you for taking the time to provide us with your honest feedback, we're sorry to hear about the confusion regarding the schedule and that the bus driver did not let you know that you had to pick up the earphones in order to listen to the commentary. Usually our on-street representatives will clear these information with travelers before hopping on the bus. We hope that you will offer us the chance to turn this experience around in your future travels, perhaps in a different location! Eugen, Big Bus Tours

Vacation

pauline_p, Jan 2026
The hob on hop off pass is worth the money - the drivers were really helpful.Would highly recommend this company

Response from Host, Jan 2026

Hi pauline_p, thank you for your feedback. We are happy that you had a great experience and found our drivers so helpful. Thank you also for recommendation. Looking forward to have you on board again! Best, Denisa from Big Bus Tours

Amazing tour 😍

Angela_S, Jan 2026
It was my first time solo trip easy to follow the first time in my thoughts. Great experience 👍 try.

Response from Host, Jan 2026

Hi Angela_, thank you so much for sharing your experience in New York with us, we are happy to hear you had such a great time for your first trip here and we hope to welcome you again in the future!-Best wishes, Mara from Big Bus Tours

Do not buy

Alma_G, Jan 2026
Bad service, they only drop me off at one location, unable to drive the next bus stop due to street closures. Service at New York was unable to answer or tell Victor where we should be pick up. End up taking Uber back to hotel at very expensive rate... then I was assure by Victor that we could used the ticket the following day , send me a qrcode, the following day we show up at 0900 to start our trip, only to find out the qrcode was invalid, the guy at stand wanted us to walk to street 3 and we were in 32 , in freezing temps to talk to supervisor, they couldn't call him or text. Victor was unable to help me, they had me on the phone for over 45 minutes and 1/5 day later am still waiting for response. I paid 150 for 2 tickets for 24hrs and got one pick/drop out of it. We end up using public transport at $3 dollars for each, would have been much cheaper this way and they have heater, something the big bus does not. Does not even announces stops, you have to find out on your own. Last time I ride this service.

Bring back real people as your guides!!

Cindy_S, Jan 2026
I was ready to give an excoriating review because our first ride was horrible. With the screens on the windows we couldn’t see anything, the driver rode the brake jerking us back and forth repeatedly, couldn’t hear the recorded tour, really miss the live tour guide from the past. The second ride with Santana was fantastic! She took the time to tell us what we were seeing, tips where to go and what to do like a New Yorker. She was such a great experience we didn’t want to get off where we were intending to go! BRING BACK LIVE TOUR GUIDES! I don’t think I would do it again without a real tour guide.

Don’t waste your money

michael_h, Dec 2025
Awful. Need to bring back actual in person tour guides. The pre recorded audio is very limited in terms of telling u about new york

It was good. Lots of...

Patricia_Q, Dec 2025
It was good. Lots of sights and I teresting narrative. Staff at beginning were helpful.......... ...

Response from Host, Dec 2025

Dear Patricia_Q, thank you for the great feedback! We’re happy to hear that your tour included so many sights and famous places, and we hope you’ve made wonderful memories in New York. We’re excited to welcome you on another tour in the future! Cheers! Gabriel - Big Bus Tours

Easy to navigate and the...

MARIA_M, Dec 2025
Easy to navigate and the perfect way to see the city in a short time and get a little experience in each area.

Response from Host, Dec 2025

Dear MARIA_M thank you for your amazing review! We’re thrilled to hear that you found the service easy to navigate and a perfect way to see the city in a short time. We hope to welcome you back for another great experience soon! All the best, Gabriel - Big Bus Tours

Good way to see city quickly

Jennifer_A, Dec 2025
Headphones are great way to get info. Employees are helpful. Good overview of Manhattan. Easy to use. Recommend

Terrible...guys on sidewalk stalking you to buy a ticket

Tammy_S, Dec 2025
Rude workers, these guys invade your space, will not take no for an answer. You cannot walk on the sidewalk for them harassing. I feel I need a refund.

If they use your website...

Saundra_B, Dec 2025
If they use your website or app, they will have to call you before they can access the tickets. I stood in the cold, waiting to call your people.

The worst experience and waste of money!! I never leave reviews ( I know I should) but this was so horrible!

Kathy_M, Dec 2025
The VERY WORST experience or activity I’ve ever booked with Viator. The bus stops were impossible to find, their English was horrible, the guys on the streets trying to sell you tickets to the bus if you tried to ask questions would LITERALLY WALK OFF. In 3 days we rode the bus once. Complete waste of money. We had to uber the remaining time on our trip. Btw. The bus isn’t even heated when it was freezing outside. Be sure to stand in the correct blue or red line even thou it’s hard to understand what they are are saying to do because again you get YELLED AT.

Absolutely awful. Tried...

anne_J, Dec 2025
Absolutely awful. Tried to contact them about the booking but to no avail. The app was worthless cause couldn't figure out where to go to hop on

Response from Host, Dec 2025

Hi anne_J, Thank you for your feedback! We are sorry that you could not get in touch with us, and for the confusion created about the stops. You can always contact us for support via live chat, as we are there 24/7 for you! We also recommend checking out our website and app for finding the stop locations, as you can find the complete addresses there, along with some photos for locating them more easily. We hope that you will give us another chance in the future as we are sure you will have a great time. Best wishes. Cristian T, Big Bus Tours

NYC Winter Day

Jose_O, Dec 2025
Truly an easier way to sightsee mid/downtown Manhattan. Ms Copeland our awesome Hopon/off driver /narrator added to our day in NYC memorable.

Response from Host, Dec 2025

Hi Jose! We really appreciate your review. It's wonderful to know that you had a great time on your tours. Looking forward to seeing you again soon! Best, Ana from Big Bus Tours.

Blue Line

Leonor_L, Dec 2025
Few buses run the route. Pick-up and drop-off are confusing; not exact places. It is better to take the public transport on these routes.

Response from Host, Dec 2025

Hi Leonor_L, Thank you for sharing your thoughts with us! We apologize for the wait, and for the confusion created regarding the stops locations. The frequency of our buses may be affected by traffic conditions, leading to possible delays. We recommend also checking out our website for the addresses and pictures of every stop. We really hope that you will consider giving us another try in the future, as we are sure you would have a better time! Best wishes. Cristian T, Big Bus Tours

Very informative!

Derrick_G, Dec 2025
Very informative and knowledgeable experience. I got to see all of the major areas and I appreciate that it stops at major areas, allowing people to get off, and runs every 15 minutes.

Response from Host, Dec 2025

Hi Derrick_G, We really appreciate your feedback! We are glad to hear that you got to explore the beautiful sights while also discovering the city's history. We would be grateful to see you again in the future! Best wishes. Cristian T, Big Bus Tours

From $44.00

per person

up to 24 hours before the experience starts (local time)

Book ahead!
On average, this is booked 29 days in advance.

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