Florence Duomo Cathedral Skip-the-Line Entry Ticket
Florence, Italy
- 1 to 2 hours (approx.)
Explore our promoted experiences
Overview
What's Included
- Duomo Cathedral Santa Maria Del Fiore entrance
- Access/entry to Crypt (foundations of the cathedral)
- Opera Del Duomo Museum entrance
- The Baptistery of St. John entrance
- Tour Guide
Meeting and Pickup
Departure Point
- Cathedral of Santa Maria del Fiore, Via Della Canonica, 1 Piazza Del Duomo, 50122, Florence Italy
Ticket Redemption Point
Al cupolone, Piazza del Duomo, 60R, 50122 Firenze FI, Italy
What To Expect
1
Cathedral of Santa Maria del Fiore
45 minutes • Admission Ticket Free
2
Baptistery of St. John
30 minutes • Admission Ticket Free
3
Museo Dell'opera Del Duomo
45 minutes • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Infants must sit on laps
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Most travelers can participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos




Reviews
3.8
based on 32 reviews
CarlWarren_C, Mar 2026
A great way to see a popular spot without fighting the lines and crowds. Makes for less stress in traveling!
Greg_N, Mar 2026
Good combo ticket that gets you entrance to Cathedral (including underground crypt), museum, and climb of the Bell Tower (amazing views). Baptistery was under construction so not much to see there
NICOLETA_c, Mar 2026
Easy and flexible to visit. The vendor communicated clear and timely about accessing the facilities. There are 4 activities included in this ticket. Love the price.
Archana_M, Mar 2026
So for skip the line we still waited for about 30
Minutes to get in. Having said that the free lines were so long that this helped , I guess .
dannelle_S, Mar 2026
Beautiful art and culture. Its all do much of the history.of florence and tickets were easily accepted with no problems
Cindy_H, Mar 2026
The tour is a scam. There was no one at the meeting place to pick up the tickets as the meeting time prior to the tour.
Response from Host, Mar 2026
Dear Cindy,
We’re very sorry to hear that you were disappointed with your experience.
However, we would like to clarify that this is not a scam tour. Our host was present at the designated meeting point at the scheduled meeting time. Unfortunately, it appears that you did not arrive on time.
We also attempted to contact you using the phone number provided in the booking, but there was no response and the calls went to voicemail. We left voice messages there, which you can check. Additionally, the voucher includes our contact number so that guests can reach us immediately if they have any difficulty locating the meeting point or experience any issues before the tour.
We always encourage guests to contact us right away in such situations so we can assist them as quickly as possible.Thank you
Lauren_B, Mar 2026
Fast and easy! Doesn’t make sense to do it any other way. Instructions were easy to follow. Thank you.
Ronald_S, Feb 2026
We were communicated carefully, well informed of tickets, entry, and hours of the buildings. We chose this one to be able to move around with our own pace.
Malar_K, Feb 2026
We did not get to see what we were told would’ve included with the ticket. The Duomo Complex was closed for renovations and we were only able to see the church which doesn’t have an admission fee. The only thing this ticket provided us with was an admission into a very small museum about crypts.
Response from Host, Mar 2026
Thank you for taking the time to share your experience.
We sincerely apologize for the disappointment caused by the renovation work at the Duomo Complex. We completely understand how frustrating this must have been, especially when you were expecting to access all the included sites.
Unfortunately, the maintenance and renovation decisions are made entirely by the site management and were beyond our control. As soon as such updates are communicated to us, we do our best to inform our guests; however, unexpected closures can sometimes occur without prior notice.
Please rest assured that we always strive to deliver the services exactly as committed and continuously work to improve the overall experience for our guests.
We truly appreciate your understanding and thank you again for your feedback.
Tricia_M, Feb 2026
This is only for tickets fyi and it was a bit chilly. Stairs were a bit steep but doable for a non active person but only made it to the 1st terrace. Very beautiful to see history from the 1300s.
Anthony_C, Feb 2026
We were 8 minutes after the designated time and they didn't want to let us in. I give a very stern comment and then they did. It was impossible to do the 3 attractions in the order suggested within the designated time anyway.
Joelle_H, Jan 2026
Includes Museum, Duomo, and Baptiste. Small line, easy access, and museum was fabulous! No issues. Very easy access.
Lizzy_Y, Jan 2026
We were assigned a 3 pm time slot to visit the Duomo on New Year's Eve. That day the cathedral closed to the public at 3 pm, so we couldn't go in - rendering that part of the ticket useless since we were leaving Florence the next day. The tour operator had absolutely no idea the cathedral closed early that day. Attempts to get a partial refund were denied.
Response from Host, Jan 2026
Dear Client,
We apologise for the inconvenience you faced.
The operator guided you by whatsapp to reach the entrance by 3 maximum as the door will close by 3:10 on new year eve. But you couldn't be there on time and missed the cathedral entrance. Meanwhile you visited the other two spots included with the ticket. we have already issued you a partial refund for the cathedral despite that it wasn't our fault if you couldn't reach there on time. Thank you
Beth_G, Dec 2025
Do so easy!!! Great purchase, I recommend skipping the line. Viator always makes it easy and a must on all of our trips.
Raymond_L, Nov 2025
Debra was great, very knowledgeable, and made our tour experience very enjoyable. I would highly recommend this tour!
Jacqueline_M, Oct 2025
Easy access to,Duomo. Had to wait in small line, but not the big line. Got to see what we wanted without using up a whole day.
Dulce_S, Oct 2025
The places are great! The information/communication could be better. It’s hard to find the entrances as there are several.
Anna_P, Oct 2025
Very beautiful basilica! However, the tickets are decieving. You will still need to wait in a line to enter the basilica.
Achim_B, Mar 2026
You can safely forget that.
Picking up the pre-ordered ticket was not possible, the specified location simply did not exist.
On request, the ticket was then sent via WhatsApp, 8 minutes before entry. Thus no possibility to organize anymore.
In front of the described entrance a queue of safely 300 meters, so by chance, skip the line. Those who were queuing there all wanted to do the same.
We then abandoned it and did something else.
A complaint in this regard was not answered.
Never again with Viator.
Auto-translated
Response from Host, Mar 2026
Vielen Dank für Ihr Feedback.
Es tut uns sehr leid zu hören, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Gerne möchten wir einige Punkte klarstellen:
Wir versenden die Tickets grundsätzlich immer per WhatsApp. Am Tag Ihres Besuchs kam es leider zu einem Signalproblem, wodurch die Zustellung bei Ihnen verspätet eingegangen ist.
Der Einlass beginnt um 10:15 Uhr. Wir empfehlen unseren Gästen stets, etwa 10 Minuten vorher zu erscheinen, da sich bereits vor Öffnung eine Warteschlange bildet. Zudem möchten wir darauf hinweisen, dass die allgemeine Warteschlange am Haupteingang in der Regel deutlich länger ist als die Schlange für Ticketinhaber.
Nichtsdestotrotz entschuldigen wir uns aufrichtig für die Unannehmlichkeiten, die Sie erlebt haben. Wir nehmen Ihr Feedback sehr ernst und werden unser Bestes tun, um solche Situationen in Zukunft zu vermeiden.
Vielen Dank für Ihr Verständnis.
From $41.06
per personup to 24 hours before the experience starts (local time)
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Florence Duomo Cathedral Skip-the-Line Entry Ticket
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