Florence Medici Chapels: Skip-the-Line Ticket & Audio Guide

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Florence, Italy

Great choice

10+ bookings last month.

1 hour (approx.)
Mobile ticket
Offered in: English

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Overview

What's Included

Priority Entry Tickets to Medici Chapels
Audio Guide
Ability to explore at your own pace

Live Tour Guide

Meeting and Pickup

Departure Point

Cappelle Medicee, Piazza di Madonna degli Aldobrandini, 6, 50123 Firenze FI, Italy

What To Expect

Cappelle Medicee

Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Near public transportation

Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Most travelers can participate

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Reviews

4.5

based on 15 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Need to know

Sandra_H, Sep 2026

They need to know this is a SELF -Guided tour and you just walk in with your digital ticket - also the audio portion is downloaded on your phone/ text

Medici Museum

Stephen_M, Sep 2026

I thought I was well educated about the Medici family, however, I was completely lost. Not a lot of information provided

Response from Host, Sep 2026

Thank you for your feedback. We’re sorry to hear the Medici history was difficult to follow and that you felt more information was needed. We appreciate your comments and will use them to improve the clarity and depth of the tour.

Not Worth It, avoid

phillip_t, Sep 2026

Cost $61 but i could have done the same or better for $36. Guide never showed but did send email saying so, but I didn't see it. They said I could download an audio app. The tour operator provided nothing that I could not do on my own. They didn't save me any time, effort or money.

Response from Host, Sep 2026

Unfortunately, you did not show up at the designated meeting point, and our guide was therefore unable to meet you in person. We also sent you an email with the relevant information and provided access to the audio guide as an alternative. We understand that you did not see the message in time, and we’re sorry for the inconvenience. We appreciate your feedback and will continue working to improve our communication and service.

Invalid ticket at the ticket office

Eveline_I, Jun 2026

Ticket not recognized (our names are not on the list). After much discussion, we were allowed to enter but without audio guides!

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Response from Host, Jun 2026

Dear Customer, thank you for your feedback. We sincerely apologize for the inconvenience you experienced. After verification, our team coordinated with the museum staff, and your entry was successfully granted. Regarding the audio guides, we regret that they were not provided as expected. We take your comments seriously and are reviewing this incident with our local team to prevent similar situations in the future. We appreciate your patience and hope to have the opportunity to provide you with a much better experience next time.

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