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Private Arrival Transfer from Atlanta Airport (ATL)

Atlanta, USA
  • 20 minutes to 1 hour (approx.)
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Get your Atlanta vacation off to a smooth start thanks to this private arrival transfer service from Hartsfield-Jackson Atlanta International Airport (ATL). After landing, meet your driver directly at the terminal, receive their help with your bags, and hop aboard your private vehicle. From there, travel directly to your hotel or private residence in Downtown Atlanta, North Atlanta, Buckhead, Alpharetta, or Marietta.
  • Skip the stress of taxis or shuttles and enjoy private transportation
  • Simply call your driver upon arrival for immediate pickup
  • Pick between a sedan or a minivan to fit your group's needs
  • Service available 24 hours a day, seven days a week

What's Included

  • One-way private transfer
  • All taxes
  • Fuel surcharges
  • Non-airport fees
  • Tolls (if taken)
  • Parking or airport fees (if applicable)
  • Gratuities (up to the customer's discretion)

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

Transportation from Hartsfield Jackson Atlanta Airport to Atlanta surrounding area

Drop-off point

  • Atlanta, GA, USA

Arranged start time

Confirm time with the local provider in advance of your experience.
Select your preferred transportation option to see hours.

What To Expect

Skip the stress of finding a taxi or sharing a shuttle when you arrive at Hartsfield Jackson International Airport (ATL). Simply enter your details when you book, pay in advance, and then show your voucher to your driver when you land in Atlanta.

Travel in a spacious sedan for up to three passengers, or a minivan for up to five passengers. Sit back and enjoy the ride to your accommodation in Downtown Atlanta, North Atlanta, Buckhead, Alpharetta or Marietta without worrying about taxi meters or getting lost.

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
  • One hour waiting time on international arrivals, after that, there is a charge for waiting time. We do accept major credit cards, and do not insist on cash payments. Receipts are provided upon requested
  • Service animals allowed
  • Child seats are required for children 8 and under by law and and not provided by the local supplier
  • When selecting a vehicle size, please consider the storage capacity for luggage based on number of passengers. For larger groups with larger items, multiple vehicles may be more appropriate
  • Price is per person, based on three passengers per sedan or five per minivan
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Featured review

James_C
Our driver Freddie was excellent. He was pleasant and professional. He gave great directions for the pickup point and arrived on time

Reviews

3.2
based on 48 reviews
Total reviews and rating from Viator & Tripadvisor

Never came

algis_m, Aug 2025
The driver never showed up. Our flight came in just before midnight so the car was scheduled for very very early the next "morning". No show!

Response from Host, Aug 2025

Dear Customer, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

Awful and disrespectful- left stranded at the airport with 4 children

Santasha_H, Jun 2025
I scheduled this transportation service 4 hours before flight left Miami at 3pm. When my flight landed around 5.20pm I called to see where to our ride and the lady stated that Viator quoted me the wrong price and no they would not be there yo pick me up... she said she called and left me a voice message around 3.30. WELL I WAS ON THE DKY FLYING WITH NO SERVICE... they had my flight info and should have known that... if they cared about the customer. She cursed at me and called me stupid for not paying yhe correct amount and then hung up the phone on me. I remained my cool on the phone the entire time and attempted to try and get a word in so that I could see how.much extra I needed to pay.... needless to say she never offered that info and I was never able to ask because she went off on me a d hung up the phone. I WAS HURT THAT A COMPANY WOULD DO THIS TO A CUSTOMER! If there was a mistake it could have been handled with a lot more respect. I have never been treated so rudely. I am not from this area. Furthermore, North Atlanta was not an option on Viator. I have used this company many times as I have traveled over the U.S. never have I ever received this treatment. It is safe to say that I now have reservations about this area and this company. I am traveling to Hawaii in a few weeks and need to schedule transportation and excursions but I am now scared to book anything through Viator now. Not saying I won't. But I will definitely read the reviews thoroughly before booking anything ever again..

Response from Host, Jun 2025

Dear Customer, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

Lesson Learned…never again!

Sheldon_B, Aug 2024
Although we have never had a problem with Viator on past vacations, this trip was a bad experience. We scheduled a pickup from the airport in Atlanta and the car was a NO SHOW. We contacted vendor they told us our destination (Buckhead) was too far. We got an Uber which was cheaper and the driver was courteous.

Response from Host, Aug 2024

Dear Customer, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

Excellence

Aby_M, Jun 2024
Knowledgeable driver and great customer service. Water was nice and cold and directions for where to meet were great

Response from Host, Jun 2024

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Prompt reliable service

Jennifer_R, Jun 2024
We booked this and so glad. The car was waiting for us after a very long travel day. The uber line is always long outside of the airport, so this was perfect for us. I would book again.

Response from Host, Jun 2024

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Trip got canceled

ROBERT_S, May 2024
Could not make the trip due to illness. We canceled outside the time limit but they listened to the situation and refunded the money. Thank you!

Response from Host, May 2024

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Worked well with flight delays

Bryce_H, Jun 2023
The driver was fantastic punctual and accommodating when the flight arrival was delayed. Would use this driver again.

Response from Host, Jun 2023

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Don’t use! Unorganized! Not reliable!

Ana_J, Mar 2023
Transfer from airport was not waiting for us even though they had our flight number. After waiting about 15 minutes at baggage claim, as instructed in their email confirmation, I called them. They couldn’t contact the driver and offered to send an Uber. They said they would pay for it but I had to make the initial request and payment for an Uber. I declined this offer with concern I would not be refunded. They attempted to contact the driver again, and again driver was unreachable. Our transfer was supposed to be a mini van. They ended up sending us ride from another company in an SUV. Will NOT be using Viator again.

Response from Host, Mar 2023

Dear Customer, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

Visit

Karen_M, Sep 2022
The driver was curtious and ontime. I would book with your company again the next time I am in Atlanta.

Response from Host, Oct 2022

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Smooth operator

James_C, Sep 2022
Our driver Freddie was excellent. He was pleasant and professional. He gave great directions for the pickup point and arrived on time

Response from Host, Sep 2022

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Nice vehicle and easy pick-up experience, but driver made things awkward

irfanvaid, Jul 2022
Pickup and Vehicle experience was great. The reason for the poor rating is that the driver from Carmel Car & Limousine Service spent a good portion of the trip complaining about the fare the his company had negotiated for the trip, insisting it should be higher. This made the the ride tense and awkward.

Response from Host, Jul 2022

Dear Customer, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

Never Showed

2qgvp2fkdp, Jul 2022
We arrived after a late evening flight only to find no driver present. When we called, they told us there was an oversight and the driver was still in town. And it would be 20 minutes for him to get to the airport (from downtown Atlanta? Really?). Then the story changes that he was at the airport and stuck in airport traffic. It was almost 11 pm and there was no airport traffic. Then he said he was stuck in the rain. Again, very little drizzle and no traffic. We called Viator after 20 mins to cancel this service. We took an Uber to our hotel instead. The driver texted us 2 hours after our flight arrival while we were asleep in our room to say he’d arrived.

Response from Host, Jul 2022

Dear Customer, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

Wonderful experience!

Diane_H, Jul 2022
Great experience - made our travel very comfortable. We highly recommend this driver. Great price, too.

Response from Host, Jul 2022

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Convention

Lawrence_H, Jul 2022
The running commentary NY our most pleasant driver. Would like to have him for our return pointed out sites along the way.

Response from Host, Jul 2022

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

First Time User

Jerome_R, Jun 2022
Great service. Very accommodating and professional. Our driver provided clear and concise pickup procedures and location. Highly recommend this service.

Response from Host, Jun 2022

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Very good car service from ATL Airport

David_Z, Apr 2022
He picked me up just outside of baggage claim and got me straight to the hotel. It was easy and fast. I would highly recommend.

Response from Host, Apr 2022

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Will book again!

Cassie_V, Apr 2022
Flights were delayed and cacelled 5 times due to winter weather. Called tour operater and the were so responsive and easy to work with. Sadly we did not get there. Every 3 years we are here for a conference and I will definitely book again with you. Thanks for everything!

Response from Host, Apr 2022

Dear Customer, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Disgraceful

Violleta_S, Mar 2022
Disgraceful on everything sense of the word and on all levels! Cancelled the booking without letting me know but happily took a pre payment without a refund. Hard to get hold of Non responsive And at the end discovered q taxi service out front is a cheaper and more reliable way to travel.

Response from Host, Mar 2022

Dear Customer, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

Never use this service

Keith_F, Dec 2021
Nothing. Driver never showed up to take us from hotel to Atlanta airport. Had to take a cab. Ride was prepaid. Don’t think this company cares on the prepaid riders. It was an absolute mess coming from the airport two days earlier. Driver had the wrong phone number. Took us twenty minutes to finally find him

Response from Host, Jan 2022

Dear Customer, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

On October the 2nd my...

Natese_M, Oct 2021
On October the 2nd my driver was not where is say he was going to be. I was walking up and down once I got off the airplane. On October the 4th my transportation did not pick me up at the hotel. When I made my reservation all detailed information for was given for my round trip service. I had to catch a cab which cost me $40. I’m very disappointed with the service beginning and end. I’m not happy at all.

Response from Host, Oct 2021

Dear Customer, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

Driver wasn’t waiting but pleasant once arrived.

Nicolle_W, Sep 2021
Had to call to find the driver and wait a bit for them to arrive. Very quick once we made contact though. Driver and van were perfect

Response from Host, Sep 2021

Dear Nicolle, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Excellent

Linda_V, Jul 2021
Our driver Fred was very good. Courteous. Will use the service again. Will tell my business associates.

Response from Host, Jul 2021

Dear Linda, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Terrible experience

Antoine_W, Jun 2021
This was not a good experience I was told the driver would meet me at baggage claim with a sign with my name was not there driver called and had me meet him on the other side of the airport very unprofessional. When I got outside to met the driver and the car was old and dirty advertised as luxury car would not recommend to anyone.

Would use him again

shelley_k, May 2021
Driver, Freddie, was very charming and the vehicle was very comfortable. We were on an international flight and he was at the domestic terminal initially but things were straightened out pretty easily.

Response from Host, May 2021

Dear Shelley, We appreciate your review, as well as the fact that you took your time to write these comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

Corrections to the rules need to be made

Linda_S, Dec 2020
The driver should have been informed NOT to call my home phone in Richmond when we were waiting for him in the Atlanta baggage claim as told. We were not informed he would be outside in the car. FINALLY after much wrangling he explained where he was on my cell phone & we found him. It was nerve wracking for me as I am elderly & did not know where or if we were going to be picked up. You should inform your riders and drivers of new rules before everyone gets frustrated. We were left with a nervous experience from the airport to the hotel.

Response from Host, Dec 2020

Dear Linda, We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website at: www.carmellimo.com & choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required. Sincerely, Carmel team.

great wxperience

rodger_w, Jul 2020
Driver was very professional and careful. Great experience and will use next time. Had to concentrate to understand speech.

Response from Host, Jul 2020

Dear Rodger, We appreciate your excellent review, as well as the fact that you took your time to write these nice comments. We hope that you will continue to use our services in the future. Sincerely, Carmel Team

It was not made clear where we were...

Rita K, Mar 2018
It was not made clear where we were to have met the driver and it was more than several minutes before we figured out where we needed to be to get picked up. However, our driver was very pleasant and accommodating and got us to our hotel.

Driver met us at the luggage area...

Sheldon W, Oct 2017
Driver met us at the luggage area. Lincoln town car nicely maintained. Comfortable ride to hotel in Buckhead. We arrived late and near midnight. Was very happy we chose this option which was not not expensive.

Was a distarous start to my holiday...

Kevan T, Sep 2017
Was a distarous start to my holiday. Will definitely take a taxi next time

courteous,respectful and patient...

LillianeE_F, Jul 2016
courteous,respectful and patient driver...chilled water was available at all times.

From $80.00

per group (up to 3)

up to 24 hours before the experience starts (local time)

Book ahead!
On average, this is booked 17 days in advance.

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