Amsterdam Rijksmuseum Reserved Access With Optional Guide

Amsterdam, Netherlands

2 hours (approx.)
Mobile ticket
Offered in: English

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Overview

What's Included

Rijksmuseum Access
English Guide (Guided Tour is optional)
Access to the museum’s permanent collection

Food and beverage
Tips

Meeting and Pickup

Meeting point

Rijksmuseum
Museumstraat 1, 1071 XX Amsterdam, Netherlands

End point

This activity ends back at the meeting point.

Itinerary

Rijksmuseum

2 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation

Most travelers can participate
This tour/activity will have a maximum of 10 travelers

Supplied by

Cancellation Policy

This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Reviews

1.3

based on 3 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Worst - “Viatour-less”

Rosalie_S, Jun 2026

Warning #1: the Rijksmuseum does not accept Viator ticket barcodes. They say Viator tickets are invalid. So do NOT any from Viator. I am currently fighting to get my money back. Warning #2: Viator charges more than double the price of a the standard entry ticket price if you just show up at the door.

Response from Host, Jul 2026

Thank you for sharing your feedback. We’re sorry to hear about your experience. We would like to clarify that the official Rijksmuseum e-tickets were sent to you via the Viator CLC messaging system on the day before your scheduled visit. The museum accepts only its official e-tickets for entry. If the original e-tickets we provided had been presented, they would have been accepted. The Viator booking voucher itself is not valid for admission. Regarding the pricing, our rates reflect several factors, including additional surcharges, taxes, and the flexibility we provide. For example, our platform often makes tickets available even when customers cancel their bookings at the last minute, helping more visitors secure entry to the Rijksmuseum when availability is limited. We appreciate your feedback and will continue working to make our instructions even clearer for future travelers.

Extremely disappointed

Elise_T, May 2026

The museum did not honor tickets in; had to buy new tickets at the door; no response from Viator on issues. Will never use this app again in the Netherlands.

Response from Host, Jun 2026

Thank you for sharing your feedback. We are truly sorry to hear about the inconvenience and frustration you experienced during your visit. We would like to clarify that the original e-tickets were successfully sent to your email the day before your travel date. Please note that the Viator booking voucher itself is not valid for museum entry. The museum requires the official e-tickets with the QR/barcode for admission. If the original e-tickets had been presented at the entrance, access to the museum would have been granted. We sincerely regret any misunderstanding regarding the ticket usage instructions and appreciate your feedback as we continue working to improve the traveler experience.

Likely to Sell Out