One-Way: Ride in Seattle Shuttle

Seattle, USA

High interest

Booked 3 times today.

45 minutes (approx.)
Pickup offered
Mobile ticket

Why travellers loved this

4.0

· Amber_B ·

May 2026

The shuttle and the driver were great!! He texted me right after we landed on the runway, and met us at the baggage claim with my name posted. It took over an hour to get all 15 of us situated but he was patient and helpful. I highly recommend him!

· Clare_G ·

Sept 2025

Great service. Would use again. Even booked again back to airport. Fast service. Nice clean vehicle.

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Overview

What's Included

Luggage Handling
. confirmation will be received at time of booking
X Gratuities
Private transportation

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

travelers can get picked up from any location or hotel their choice

Drop-off points

Select a drop-off point

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Pushchair accessible
Service animals allowed
Near public transportation

Infants must sit on laps
Infant seats available
Most travellers can participate
This is a private tour/activity. Only your group will participate

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Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Featured review

Thomas_F

The driver was very good. We flew in from New York and he called me before our flight to make sure everything was good. When we landed at Seattle airport , he called and told us what door to meet him at. I would rate him very good.

Reviews

4.0

based on 20 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Great service

Amber_B, May 2026

Response from Host, May 2026

Hi Amber, Thank you for the wonderful review! We’re so glad to hear everything went smoothly from pickup to drop-off. It’s great to know the driver stayed in touch, met you at baggage claim, and took the time to make sure your entire group was comfortably situated. We truly appreciate your patience with a group of 15, and your recommendation means a lot to us. We hope to serve you again in the future—thank you!

Never again

Christina_Q, Oct 2025

Upon disembark we received a text stating pick up location, upon arriving to indicated spot "wrong location", secondly one way in seattle app reservation does not ask for drop off location driver assumed everyone going same place "airport" we had to tell him right on the spot about our drop off location. Vehicle not to standard they pack your luggage to the max, third on the spot cash payment for those who did not pay online was cheaper than online, driver took cheaper ride payments for those who didnt make ride reservation, we paid more online. Although we made it to drop off location , we will never utilize this company again no matter what others say about their excellence. Old vehicles they pack people and luggage in their vehicle to the max. So for those in need of ride from cruise go with someone else.

Response from Host, Dec 2025

Hi Christin. Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to provide clear communication regarding pickup locations, accurate reservation details, and comfortable, fairly priced transportation for all guests. We appreciate you bringing these concerns to our attention, as feedback like this helps us review our processes and improve our service. While we’re glad you were safely delivered to your destination, we regret that the experience fell short. Thank you for taking the time to leave a review.

Seattle trip

Clare_G, Sept 2025

Great service. Would use again. Even booked again back to airport. Fast service. Nice clean vehicle.

Response from Host, Dec 2025

Hi Clare! Thank you for the great review! We’re glad you were happy with the fast service and clean vehicle. We truly appreciate you choosing us again and look forward to serving you on your next airport transfer!

Wasting my time

Sue_L, Sept 2025

The email did not specify where to meet. I had to finally take the 1 line to the hotel. This service was too much of a hassle.

Great Service

Debby_S, Sept 2025

They picked us up from Seatac Airport and took us to our hotel. BK was our driver and he told us about Seattle on the way to the hotel. They were great communicating about the pickup location. I would use them again.

Don’t Uber!!!

William_G, Sept 2025

Great communication. On time and friendly and great newer Suburban. Driver was very friendly and we had a smooth trip to the airport.

Stress free pick up from...

Ann_C, Sept 2025

Stress free pick up from the airport. Driver was great. Kept in touch by text to let us know where and in what vehicle he would pick us up.

Response from Host, Sept 2025

Hi Ann! “Thank you for your kind words! We’re so glad to hear your airport pickup was smooth and stress-free. Our drivers work hard to keep communication clear and make your trip as easy as possible. We look forward to serving you again!”

Excellent Service

Consuela_H, Sept 2025

Two hours before my arrival time I received a text on where to go and if I needed to reach out to them. Once I retrieved my luggage it was a bit confusing so I called the number from the text and he walked me straight to his pickup area. It was excellent service! The ride was smooth and the vehicle was a new black suburban.

Response from Host, Sept 2025

Hello Consuelo! Thank you for taking the time to leave a review! We’re thrilled to hear that our communication and service made your arrival smooth and stress-free. We’re glad you enjoyed the ride and the vehicle, and we look forward to welcoming you back on your next trip.

Great ride from airport to hotel

Thomas_F, Sept 2025

Friendly and helpful.

nanandrick_t, Sept 2025

Very good communication about pickup location and responding to questions right away. Friendly and helpful.

Response from Host, Sept 2025

Hi Nananddrick! Thank you for your wonderful feedback! We’re so pleased to hear that our communication and assistance made your experience smooth and enjoyable. Our team works hard to be responsive, friendly, and helpful, and it’s great to know that came through. We appreciate you taking the time to share your experience and look forward to serving you again!

1st class! Effortlessly...

Kenneth_M, Sept 2025

1st class! Effortlessly booked! On time! Driver courtesy was great! Vehicle cleaned! Will not hesitate to use again!!

Response from Host, Sept 2025

Hello Kenneth! “Thank you so much for your kind words! We’re thrilled to know everything went smoothly—from booking to pickup—and that you enjoyed the ride. Your support means a lot, and we look forward to serving you again soon!”

Don’t bother

Marlene_P, Aug 2025

Ive never written a review like this. They did not wait for me. My plane landed on time but there wasn’t a gate ready for the plane. Once at a gate it took a while to get off the plane and get my checked luggage. NOT MY FAULT. The driver texted me and said “Sorry I can’t wait more than 1hr I’m already going to home” so I want my money back. I took a LYFT instead.

Response from Host, Aug 2025

Hi Marlene! We’re very sorry for the inconvenience you experienced with your airport pickup. We understand how stressful flight delays can be, and we regret that this prevented you from connecting with your driver. Please reach out to us directly so we can review your situation and assist with your refund request.

Double check with your...

Cecilia_S, Aug 2025

Double check with your driver before you leave. Our driver took us to the wrong place, almost late to the airport. Apparently, his boss gave him the wrong orders.

Response from Host, Aug 2025

Hello Cecilia We’re sorry for the mix-up and the stress it caused before your flight. We’ve spoken with our team to ensure clearer communication so this doesn’t happen again. Thank you for your feedback—it helps us improve. Thank you!

Excellent service from Airport to hotel 👏👏

andrea_r, Jul 2025

The driver was very responsive. He text me as soon as we landed with pick up info. The service was excellent, safe and extremely prompt. The price was very reasonable. Ubers are very expensive in Seattle and this is an excellent value. Very impressed! Would absolutely recommend!

Response from Host, Jul 2025

Hello Andrea! Thank you for your kind words! We’re so glad to hear that you found the service prompt, safe, and a great value. It’s wonderful to know our driver’s communication made your arrival seamless. We truly appreciate your recommendation and look forward to serving you again! Thank you!

Seattle Shuttle was on...

Ruth_M, Jul 2025

Seattle Shuttle was on time and helpful. They were willing to pick us up at our hotel on our 1st trip and pick us up at a residence on our 2nd trip with them. Would definitely use them again.

Response from Host, Jul 2025

Hi Ruth! Thank you so much for your kind words! We’re glad to hear you had a great experience with us. It was our pleasure to accommodate both your hotel and residential pickups—we strive to make every trip as smooth and convenient as possible. We truly appreciate your support and look forward to serving you again in the future!

The vehicle arrived on...

yohan_k, Jul 2025

The vehicle arrived on time at the agreed location. It was clean, and the driver was friendly and courteous.

Response from Host, Jul 2025

Hi Yohan! Thank you for your feedback! We’re so glad to hear everything went smoothly—from the timely pickup to the clean vehicle and friendly service. Our team takes pride in providing a comfortable and reliable experience. We appreciate you choosing Seattle Shuttle and hope to see you again soon! Thank you!

Amazing

Natasha_L, Jun 2025

Driver was super friendly, they were on time and had great communication, before our arrival up through pick up!! HIGHLY recommend!

Response from Host, Jun 2025

“Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our driver. Punctuality, friendliness, and clear communication are all things we take pride in. We truly appreciate your recommendation and hope to serve you again soon!”

Great service

Oscar_P, May 2025

Had to change pick up time six hours later because of a flight delay. Driver was courteous and very accommodating to the change.

Response from Host, Jun 2025

Thank you for your kind words! I’m glad I could adjust to your new schedule and make your pickup as smooth as possible despite the delay. Safe travels, and I hope to drive you again in the future! Thank you.

Mess

cynthia_j, May 2025

I never rode with you guys...No one was there to pick us up and no one call to verify anything. I feel with all shuttle at the Carnival Dock, you guys knew that would be people hustling. I was told that is what they do, but you didn't reach out and had my phone number...

Response from Host, Jun 2025

Hello Cynthia, I’m sorry to hear you feel that way. However, I did call you through the phone number provided — that’s how we were supposed to communicate so you could locate us. That’s the way you were meant to find our shuttle. The way the port is designed, we are only allowed to enter the pickup area once the customer is ready and has contacted us. That’s why I called to arrange your pickup. We’re sorry for the confusion, and we do hope to have the opportunity to serve you better in the future. Thank you,