360 Chicago Observation Deck Sip and View Ticket
Chicago, USA
- 2 hours (approx.)
- Mobile ticket
- Offered in: English
Why travelers loved this
·
Explore our promoted experiences
Overview
What's Included
- MAGNICITY APP
- 1 beverage from the Sip menu which includes a rotating selection of beer, wine, and cocktails
- Newly remodeled Concourse Experience
- Access to the CloudWalk - Ground and Window Murals by Coleman Smoll.
- Tilt is not included with purchase. Guest may upgrade on site for an additional $15-$18
- For an additional $8, upgrade to the Elevated Menu
Meeting and Pickup
Departure Point
- 360 Chicago Observation Deck, 875 N Michigan Avenue 94th Floor, Chicago, IL 60611-1803
What To Expect
1
360 Chicago Observation Deck
Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Service animals allowed
- Near public transportation
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Most travelers can participate
- Ticket only allows guest to skip the ticket line and immediately enter the security line. The ticket does not grant access to the Fast Pass lane to the elevator.
- Tickets are non-refundable due to weather, low visibility, or mistakenly purchasing this attraction(360 CHICAGO is not located or affiliated with the Willis Tower). 360 CHICAGO will happily reschedule your ticket for up to a year.
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
4.0
based on 116 reviews
Sort by: Most recent
I loved seeing the city lit up at night; just gorgeous!! The drinks that were included in the Sip and View were delicious!
Absolutely amazing! Beautiful views with wonderfully crafted cocktails. Everyone was so kind! Go at sunset- you won't regret it!
Response from Host, Sept 2026
Thank you so much for the wonderful review, Nicole! We’re thrilled you enjoyed the beautiful views, cocktails, and our team’s hospitality.
We truly appreciate your recommendation and hope to welcome you back for another amazing visit soon!
Extremely dissatisfied with customer service. Our tour was canceled due to weather. They only gave us an option to rebook for the following day in which we were leaving to return. Back home. I tried to request some sort of refund due to the fact that rebooking was not an option for us and we were declined. Horrible customer service and I have been booking through this company for over 10 years.
Response from Host, Sept 2026
We’re sorry to hear that your visit was canceled due to the weather and that the available rebooking option didn’t work with your travel plans. We completely understand how frustrating that must have been, especially after you had already made plans to visit us.
We also truly appreciate that you’ve been booking through us for more than 10 years. That kind of continued support means a lot to us, and we’re sorry that this experience left you feeling disappointed.
Our weather policy is in place because conditions can change quickly and may make it unsafe or impractical to operate as planned. That said, we understand that a rebooking option isn’t always possible, particularly when you’re traveling and leaving town. That is why your tickets remain valid for up to one year from the date of purchase and can be rescheduled at your convenience. If you're unable to use them, you are also welcome to transfer them to family or friends.
Thank you for sharing your feedback. We’ll be sure to pass it along to our team, as we’re always looking for ways to make these situations easier for our guests.
Purchasing the tickets in advance allows you to skip the line therefore getting to the observation area quickly. However, the observation area is really crowded and the drink choices are limited. The wine we got was definitely bad. Possibly would be better if you got a mixed drink. Don’t know if it was necessarily worth the money.
Response from Host, Sept 2026
Thanks a lot for the feedback, Kristen. If there's anything we can do to improve, feel free to fill out the contact form on our website.
The experience once we arrived to the location for the Observation Deck Sip & View. Everything was nice.
Concerns before we arrived: It would help tremendously if VIATOR could provide major landmarks nearby the location of the booked tour. For Example: The Cheesecake Factory (widely known establishment) was near the Observation deck. This would have narrowed it down more to where the meeting place was. It was very frustrating for us to find, although we were using the GPS while we walked to the Observation Deck. Even the GPS did not give clear directions for this particular event location.
Response from Host, Aug 2026
Thank you for taking the time to share your feedback, Mary! We’re so glad to hear that you enjoyed your experience at 360 CHICAGO and that everything was nice once you arrived.
We truly appreciate you choosing to visit us and hope to have the pleasure of welcoming you back again in the future!
You have to pay an additional $15 each for the 360 thing. Ripoff! And the Margarita was really terrible
Response from Host, Aug 2026
Thank you for sharing your feedback, Darlene. We’re sorry to hear that your experience with TILT and your Margarita left you feeling disappointed.
We understand that TILT is not for everyone, which is why the experience is completely optional. We encourage guests to watch TILT in action before purchasing tickets so they can decide if it’s an experience they would enjoy adding to their visit.
We’re also concerned to hear that your Margarita did not meet your expectations. We’ll be sure to share your feedback with our team, as we want every part of our guests’ experience to be enjoyable.
We hope you’ll consider visiting us again and giving us another opportunity to provide you with a great experience.
Defenetly one of the most beautiful places in Chicago. It is spectacular. The atmosphere is great, the bar is awesome, everything is clean and I was blessed to have a beautiful day with the most beautiful views. It is a wonderful experience. Recommended.
Response from Host, Aug 2026
Hello, thank you for the five-star review of 360 CHICAGO! We are ecstatic that you had an awesome time with us at the bar and around the observation deck. We hope you were able to take in the views from all 360 degrees, and we hope you can come back soon!
So the view and the staff were amazing, but it was really not how it was portrayed. It was dirty. There wasn’t enough seating it smelled badly. I was expecting a lovely sunset cocktail looking out the window maybe some nice music… Instead, there were children running around everything was dirty. I would not go back, not worth it rushed out of a lovely five star dinner to get there in time. What a waste of time.
Response from Host, Jul 2026
Hello Lynn, thank you for the review of 360 CHICAGO. We can assure you our custodians do the best job of maintaining a clean space for our guests. The smell was probably because of the rain that we had received on Monday. Our observation deck is family-friendly. We hope you were able to take in the views of the Chicago Skyline and Lake Michigan. Thank you for visiting us, and we hope you can come back soon!
It’s morning to do. There were closed areas and the Tilt experience is a super long wait. My time was 2pm and they weren’t open until 5. Not much to do but look out the window. Then the picture they took for us that you have to buy wasn’t even properly centered. It was a waste of time and I regret coming.
Response from Host, Jul 2026
Hello Samiya, thank you for the review of 360 CHICAGO. We are so sorry that you had this experience with us. There was most likely an event taking place that resulted in the blocked-off areas and the closed TILT time. I hope you were able to take in all of the views, and if you would like to provide additional insight on your visit, please send an email to info@360chicago.com. Thank you for visiting us, and we hope you can come back soon!
The views from the Cloud Bar are incredible. Very memorable. The included cocktail was delicious and the gift shop had lots of neat items. However the Tilt experience was less than thrilling, and frankly kind of gross, because they do not wipe down the handles after each ‘experience.’ I was more concerned with the nasty, sticky mess than I was about the Tilt experience. Also, you should know that the photos they take are ridiculously expensive.
Response from Host, Jul 2026
Hello Jennifer, thank you for the review of 360 CHICAGO. We are so glad that you were able to enjoy the view with a drink from the CloudBar! I can assure you that our TILT employees wipe down the handles as often as they can, but it can be difficult to do so as often during busy times. Thank you for visiting us, and we hope you can visit us again soon!
My husband and I enjoyed the views, the concept of this experience is exceptional, and we would definitely share with friends and family.
Response from Host, Jul 2026
Hello Jerry, thank you for the kind review of 360 CHICAGO! We are so happy that you were able to share your experience with your husband. We hope you were able to really take in the city views. We are happy you would recommend us to friends and family! Thank you for visiting us, and we hope you can come back soon!
The view was great and we did not have to wait long to go up in the elevator. However, the "Sip" part was a little disappointing. The pictures made it look like a nice bar area and we thought there would be more seats and table service, and an ability to order some bar food. Instead it's a walk up bar and anyone can just go get a drink. I believe it actually was less expensive to just buy the access only and then get a drink if you want one when you are there than to buy the package. Would stick with just the normal ticket vs buying the Sip and View version and go someplace else for a drink (with a nice bar ambience) after visiting the top of the building.
Response from Host, Jul 2026
Thank you for taking the time to share your feedback, Marcy. We're glad you enjoyed the incredible views and that your trip to the top was quick and easy.
We appreciate your comments regarding the Sip & View experience and understand it didn't fully meet your expectations. Guest feedback like yours is valuable as we continue evaluating and improving our offerings. If you'd like to share any additional details about your visit, please feel free to contact us at info@360chicago.com.
Thank you for visiting 360 CHICAGO, and we hope to welcome you back again in the future!
The views were amazing! The drinks were good also! We upgraded and got different drinks. We didn’t do the TILT but everything was nice. We stayed there for over an hour and weren’t rushed. We watched the sunset and it was just an overall nice experience!
Response from Host, Jul 2026
Hello Ashton, thank you for your review of 360 CHICAGO! I am so glad that you were able to enjoy the views with a drink from the CloudBar! We are glad you had a relaxed experience and were able to fully take in the views! Thank you for visiting us, and we hope you can come back again soon!
Great view, but not enough space for the sip and view. Children in the bar area. Other than that, great time. Too many people in a small area and waiting for a place to sit.
Response from Host, Jul 2026
Thank you for sharing your feedback with us, Michele! We’re glad to hear you enjoyed the incredible views and had a great overall experience.
We appreciate your comments regarding the Sip & View experience and understand that a crowded space can impact your visit. Please note that 360 CHICAGO is a family-friendly attraction, and we welcome guests of all ages to enjoy the views and atmosphere.
Thank you again for visiting, and we hope to welcome you back soon!
Most of our time was spent in line: a line to get up to the floor, a line to get your drink, and a line to get out. There was a line for Tilt that I couldn't stand in because the line to leave was starting to wrap around. I believe there are usually two elevators to take you up to the space, but only one was working. The team started taking us up using the freight elevator.
The tickets weren't inexpensive, so the experience we had was not worth the price of entry. On a good day, it may have been a nice thing to do.
Response from Host, Jun 2026
Hello Danita, thanks a lot for the feedback. We're always looking for ways to improve our attraction. We apologize for the long wait times. Due to one elevator being out of service, the lines at the observation deck were longer than normal. We look forward to welcoming you back in the near future.
This was the best experience I’ve ever had. The bartender was exceptional, I wish I got his name but he was so patient with everyone and doing a wonderful job making drinks they were delicious. I would definitely recommend a 10/10.
Response from Host, Jun 2026
Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with us. It means a lot to know that our bartender's patience, professionalism, and drink-making skills made such a positive impression. We'll be sure to share your feedback with our team. We truly appreciate your recommendation and look forward to welcoming you back for another 10/10 experience soon!
I overly loved the vibe and upset i wasn’t able to do the tilt but overall it was definitely something i have do again
Response from Host, May 2026
Thanks a lot for the review of 360 CHICAGO, Collin. We really appreciate the positive feedback. Hope you can make a return visit in the near future!
Stunning sunset view with the beautiful Cloud bar, but the drinks included in the ticket are terrible basically just the mix of ice and water, no taste at all.
Response from Host, May 2026
Thank you for taking the time to share your feedback. We’re thrilled to hear that you enjoyed the stunning sunset views and the Cloud Bar experience.
We’re sorry that the included drinks did not meet your expectations. Your comments are helpful and will be shared with our team as we continually look for ways to improve the guest experience.
We hope you’ll visit us again to enjoy the views and all that 360 Chicago has to offer.
Thought with the Deck & Sip View ticket we would have access to a limited area. That is not the case. Made 730pm reservations for sunset view. Arrived on time and all the viewing area was already taken. So no real benefit for the drink package.
Otherwise we enjoyed the view.
Response from Host, May 2026
Thank you for sharing your feedback. We’re glad to hear you enjoyed the views during your visit.
We also appreciate your comments regarding the Sip & View ticket and your sunset reservation experience. Seating availability during peak sunset times can vary based on guest flow, and we understand how that impacted your expectations for the experience. Your feedback is helpful and will be shared with our team as we continue to review and improve the guest experience.
We definitely enjoyed the experience
Customers just need to know that you’re charged to go to the bar and look at the view and to do the tilt is extra so make sure to purchase the correct ticket entrance. In case someone is scared of heights, the tilting ride might be a little too much for them. The view is amazing though.
Response from Host, May 2026
Thank you for visiting 360 CHICAGO and for sharing your experience. We’re glad to hear you enjoyed the views and overall visit. Your comments are helpful and will be shared with our team as we continue to improve how we communicate our offerings. We hope to welcome you back again for another amazing view of Chicago!
It was a clear crisp day so the view was great of the city and Lake Michigan. Having a wonderful drink with friends
Response from Host, May 2026
Thank you for visiting 360 CHICAGO and for sharing your experience. We’re so glad you were able to enjoy the clear, crisp views of the city and Lake Michigan. It sounds like the perfect day to take it all in. It’s great to hear you also enjoyed a drink with friends while relaxing above the skyline. We truly appreciate your kind words and hope to welcome you back again soon!
Wow what a great experience. Great price for the experience! I love the views! Wish they had the panoramic elevator but it’s okay. They have the whole view point of Chicago upstairs! Also you can purchase a ticket for sip and view and that is what I go! You basically get one free drink which is great considering prices. You can also have lunch or small dinner with friends and enjoy the view! You can take professional pictures and get a bundle with the family for $55 or you can get a single photo for $35. I’d recommend going in the day if you want to take pictures because it’s a clearer perspective for the camera man. I honestly feel some of them could take better pictures though. Bring at least $25-40 for parking garage if you want to use the parking they have!
Response from Host, Apr 2026
Thanks a lot for the review of 360 CHICAGO, Amber. We really appreciate the positive feedback. Hope you can make a return visit in the near future!
Gorgeous views…recommend going in right before sunset and staying till it turns dark…for the best experience ❤️
Response from Host, Apr 2026
Thank you for the nice review of 360 CHICAGO, and good advice about coming up at sunset! We hope you can join us again soon.
Good food and big portions, very friendly staff and no bad spot on the ship. Includes a mini architecture tour, which was a nice surprise - highly recommended!
An incredible experience. Pleasant bar staff & guest management made the experience feel very personal. The timed entrances meant I felt there was plenty of room to comfortably see all the views. It was a fascinating perspective. Highly recommend for any ages, as it was very family friendly.
Response from Host, Mar 2026
Thanks a lot for the review of 360 CHICAGO. We really appreciate the positive feedback. Hope you can make a return visit in the near future!
The wait in line is too long. It was under staffed and they ran out of liquor.
The whole night was disappointing
Response from Host, Feb 2026
Thanks a lot for the feedback. We're always looking for ways to improve our attraction. We look forward to welcoming you back in the near future.
This was something we were so excited for and it did not disappoint! The views were incredible and the atmosphere was so fun! Everyone was so respectful and helpful! We had a great bartender- good drinks! We absolutely recommend this when traveling to Chicago!
Response from Host, Dec 2025
Thanks a lot for the review of 360 CHICAGO. We really appreciate the positive feedback. Hope you can make a return visit in the near future!
Very pretty views! We saw the sunset and night sky! Everybody was friendly and welcoming! I would go again.
Response from Host, Dec 2025
Thank you for the nice review of 360 CHICAGO, and good advice about coming up at sunset! We hope you can join us again soon.
It was really good the views in the evening are amazing. We did not do the tilt but this looked so good. Would highly recommend.
The experience was amazing.
The only downside was I went to order a drink from the bar and was told to wait for the server to come to our table, waited 10 minutes but still no server came, so I went to the bar and got served there.
Response from Host, Nov 2025
Thanks so much for the nice review of 360 CHICAGO. We're so happy you enjoyed the views. Come back again soon!
Absolutely remarkable! The vibe was nice and chill. We went sat night to see Chicago in lights, a must visit
Response from Host, Nov 2025
Thanks a lot for the review of 360 CHICAGO. We really appreciate the positive feedback. Hope you can make a return visit in the near future!
From $44.00
per personup to 24 hours before the experience starts (local time)
Compare Similar Experiences
Current
360 Chicago Observation Deck Sip and View Ticket
115
2 hours
Free Cancellation
From
$44.00
Customers Who Bought This Tour Also Bought
Explore Similar Things to Do
Attractions in Chicago, USA
- Marina City Tours & Tickets
- Wrigley Field Tours & Tickets
- Cloud Gate (The Bean) Tours & Tickets
- Chicago Architecture Center Tours & Tickets
- Biograph Theater Tours & Tickets
- United Center Tours & Tickets
- Adler Planetarium Tours & Tickets
- Shedd Aquarium Tours & Tickets
- Chicago Chinatown Tours & Tickets
- Palmer House Hilton Tours & Tickets
- Route 66 Tours & Tickets
- Lincoln Park Zoo Tours & Tickets
- Jackson Park Tours & Tickets
- Prairie Avenue Historic District Tours & Tickets
- Soldier Field Tours & Tickets
- Lincoln Park & Zoo Tours & Tickets
- Wrigley Building Tours & Tickets
- Chicago Temple Tours & Tickets