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What are people saying about Poland

Tomoko_N, Oct 2026
The customer service was...
The customer service was very quick to sort out a problem I had about the booking. The tour was well organised and so smooth from the beginning to the end. There was a time when we had to rush a little as there were many other groups of visitors and really busy there. But our driver and the guide were very experienced and they handled the situation so well that we managed to go through everything within the time we had. Booking this hotel pick guided tour was definitely a right choice we made. We might have not managed to see everything if I did not book this as we probably wasted time like to wait for train or bus, checking directions, queueing to get into the museum etc. I highly recommend this tour to anyone.
Saptamita_M, Oct 2026
Go for it
Our guide was Milo, who arrived right on time to pick us up from the hotel. We were a group of eight, and the tour included cheese and vodka tastings as well as cable car tickets, which was great value. The tour was relaxed and enjoyable, with beautiful scenery throughout. Milo was cool, sweet and easy to get along with, making the whole experience even better. I would definitely recommend this tour to anyone looking for a lovely, relaxed experience!
Murray_P, Oct 2026
Well organized trip and tour
We were picked up at our hotel in a minibus by a friendly driver/group organizer and driven to Aufschwitz I and II. A tour guide assigned to each group takes over at the sites and leads the tours. Each site has a parking lot that the van parks at and the groups meet up with their guide for the tour. It’s a hectic setting, that by virtue of the volume of tourists requires punctuality and a brisk pace. You need to be capable of moving at the quick pace of the group between buildings, as the next group is right on your heels. Our guide was well spoken and respectful. While there is a use of microphone and hearing devices at site I, sometimes it’s a bit hard to hear things clearly. We ordered a lunch which we ate very quickly at site I parking lot area. It was OK. After site II at Birkenau, we were left for 15 mins to use washroom and grab a snack if desired, then dropped at our hotel upon return to Krakow. I would recommend this tour offering as it was professionally run, respectful and informative.
Duncan_M, Oct 2026
Nearly a disaster
Was a great trip with fantastic very knowledgeable guides. Don't forget your id as I did for getting into Auschwitz. Thanks very much to our guide Kassa on coach 5 for managing to get my wife and I in with a pic of my driving licence that I managed to find on my phone
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