All Krakow Tours & Excursions in 2026

My friend and I booked this experience for ourselves and her 2 children (10 & 12). The company were fabulous and messaged me the day before with pick up location as our hotel sat on a private road but the location was only a street over and was easy to locate. There was a lot of traffic on the morning of the trip but our guide, Julia, was great and messaged me to keep me informed of the delay. It was only 10minutes which is understandable during rush hour. Patryk was our driver and again, was brilliant and the bus was incredibly comfortable. As we set off, Julia explained we would do the salt mines first as it would be less busy for both elements of the trip. The handover to the tour guides at both the Mines and Auschwitz was smooth and both of those guides, Peter and Lucy respectively, were brilliant. We had read a lot of reviews and comments that said Auschwitz wasn’t appropriate for children under 14, but we knew our children were emotionally intelligent, already knew some of what happened there and felt comfortable enough that they’d be respectful….and oh my goodness, it was the best decision we made. If children want to learn, stopping them because we think we know what’s best shouldn’t be a concern. Lucy, the tour guide, even thanked my friend for bringing her children as they were asking really important questions that adults may have not. For example, at Birkenau camp, there was a large pool of water, which we adults overlooked. The 12 year old asked what it was for and the guide explained it was located centrally as most of the barracks were made of wood and was there incase of a fire as the barracks were closely packed together. If you know your children, know that they have the emotional intelligence and respect to understand and want to learn; this trip is great!! It is a lot of walking though so definitely wear comfortable shoes. I did almost 28,000 steps for the whole day so the kids would have done more. We were returned to our drop off point with plenty of time to have dinner and unwind.

We had a wonderful time on this excursion. We were with Magda and she was absolutely fantastic. She was great communicating the night before and picked us precisely on time. The whole day Magda gave us interesting information about the places visited. The weather was cold and rainy but we are so glad we took this day trip. The hot springs were a great way to end the day. Highly recommend!

A great trip, with local pickup near the hotel in a very comfortable minibus. The driver was friendly and provided an excellent packed lunch. At Auschwitz-Birkenau, the guide had excellent knowledge and delivered a very good tour. On occasion, it was hard to hear in a fairly large group as the guide would be a way ahead with thick walls to block signals. A slower pace would be good, although we understand there is limited time due to popularity.

Bus pickup location was very busy with other tours also meeting there but the driver managed to get everyone together, bus trip there wasn’t too long but time could have been used to inform us of other trips or what we might expect at the mine, we had a short wait before our group were given radio receivers so that we would be able to hear the tour guide during our tour, there was another short wait while the group in front descended the stairs into the mine. The mine tour was good with 2 or 3 rest stops at places of interest. The exit was long winded but it gave people time to spend in the gift shops or the restaurant, but then we had to queue I assume so that we left the mine in the same group order that we descended, the ascent is by lift but it was about a 20 minute walk to the lift through a long passage way, then when we ascended we were in a totally different area with no obvious signage to get back to where the bus had dropped us off Dover had to wait a few minutes till the mine guides appeared and showed us the way back.

The mine was educational, artistic, and beautiful. All but approximately 10 steps were going down. The floors were not slick. However, it definitely is a lot of walking. The guide was very good. It was great getting picked up in front of our hotel. The driver was very nice.

Fantastic experience. Max picked us up from our hotel, was super courteous and respectful the whole time. He answered any question that came up, and made sure it was a great experience for everyone. The tour guide throughout the experience was great as well.

Picked up on time just around the corner from our hotel. Minibus with five other people. Driver, Matthew, was charming, helpful and informed us about everything we needed to know. Really glad we visited the Salt mine.... it was an amazing place. Yes, there are certainly a lot of steps and general walking but it was worth it. Much much busier than we ever anticipated. We had a group of 38 for the tour which was about the maximum so at times as we entered different sections we were pretty much squashed. Also there were many many schoolchildren and presumably because the tours are carried out more quickly so they do not get bored the groups kept catching up with each other and us with loudly spoken teachers drowning out our own guide..... who, incidentally, was brilliant. She was brilliant at imparting the history of the mine and kept us interested along with her jovial nature. We did find the walk to the outside after the tour finished exceedingly long for some tired legs. Enjoyed the trip very much but the crowds were a bit overwhelming.

Our driver Thomas was perfect and very informative, very easy to get on with and made everything really enjoyable. He took a slightly longer route so we could see the countryside and mountain. Our guide at the camps was Christopher who was very informative and always approachable. It's a long day with mikes if walking so make sure you are prepared. This is my 4th visit and it's changed each time with more exhibitions not seen last year. I'm someone who shops around over and over before making a decision, if you are like me don't waste your time, just book now it is well worth the money and you won't find better!