Cuenca and the Enchanted City Full Day Tour from Madrid
Recommended by 96% of travelers
Badge of Excellence
Madrid, Spain
- 11 hours (approx.)
- Mobile ticket
- Offered in: English
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Overview
Embark on a culture-filled day tour from Madrid, without the hassle of figuring out public transportation. This guided tour to the UNESCO World Heritage-listed medieval mountain city of Cuenca allows you to discover all of its highlights, from the Mirador Barrio del Castillo viewpoint to the Puente de San Pablo.
- Hassle-free day tour to Cuenca from Madrid
- See all of Cuenca's highlights without having to spend the night
- Convenient central Madrid pickup point
- Learn all about Cuenca's history from your guide
What's Included
- Air-conditioned vehicle
- Certified bilingual guide
- Entrance fee to the Enchated City
- Overview of the Huécar River
- Guided tour through Medieval Cuenca
- Lunch
Meeting and Pickup
Meeting point
- C. de Carlos y Guillermo Fernández Shaw, 1J, Retiro, 28007 Madrid, Spain
Next to Claridge Hotel door
End point
This activity ends back at the meeting point.Operating hours.8:30 am
Itinerary
1
Ventano del Diablo
20 minutes • Admission Ticket Free
2
Ciudad Encantada
2 hours • Admission Ticket Included
3
Mirador Barrio del Castillo
10 minutes • Admission Ticket Free
4
Plaza Mayor de Cuenca
20 minutes • Admission Ticket Free
Casas Colgadas (Pass By)
5
San Pablo Bridge
15 minutes • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Near public transportation
- Infants must sit on laps
- Infant seats available
- Most travelers can participate
- This tour/activity will have a maximum of 54 travelers
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Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Todd_B
“This excursion was absolutely wonderful—truly a perfect day! Sergie was incredibly knowledgeable, engaging, and attentive. He took the time to connect with every traveler, which made everyone feel comfortable and welcomed. The scenery was breathtaking and unlike anything else in the world. The hike was the ideal length, the food was excellent, and the entire experience felt unforgettable. A genuine trip of a lifetime!” Todd, Jake, and John from Mt Airy Maryland USA
Reviews
4.8
based on 104 reviews
Sort by: Most insightful
Liliana_C, Jul 2026
Be prepared to walk more than 3km and climb and lower stairs. Lots of history and if you come in summer will be hot
Natalie_C, Jul 2026
I want to give this tour 5 stars because the places we visited were so different and exciting and Sergi is an amazing guide with great personality, but time management was definitely an issue. We arrived back in Madrid about 45 min late, not because of traffic but because there was no pressure on those who would arrive late to our meeting points.
I just wish they would've considered those of us considerate enough to arrive on time had planned a day with an expectation to arrive in Madrid on time ..and if late, with a reasonable cause.
Iris_P, Jun 2026
I have taken many tours before, but this was the absolute BEST tour so far. What made it distinguishable was the tour guide, Sergi. He was knowledgeable of the culture, environment, and history of the area. His best quality was how he cared for the customers taking the tour. He insisted in safety first (reminding us of the safety belt and to keep hydrated and to make sure we were protected from the brutal sun), he counted the passengers every time we boarded the bus, he got to know our names and called us out to see how we were doing frequently. He even talked to individuals and got to know a little about each person. He made sure that everyone was engaged in his presentation by doing them interactively with us, asking us questions, making the presentation relevant to us, and even asking us for our opinion in different issues. He even presented historical information as a little 'play' with the youngest of the group! He was witty and funny and caring.
This made this tour experience memorable.
Sergi must consider teaching other tour guides how to present a valuable tour!
Samit_B, Jun 2026
Cuenca city and the enchanted forest are worth the visit. Our guide Sergey just doesn’t know history, he knows architecture and botany as well! He is very informative and helpful.
Keith_W, Jun 2026
This is a wonderful tour. The tour guide - Serge - was very knowledgeable and a bit of a comedian. He had a wonderful knack for getting to know each traveler on the trip and speaking individually at times. He remembered our home country and state and something about us. We had over 30 people on our tour so this was quite an achievement. The bus ride to the Cuenca and the enchanted city is a little over an hour and it seem to go by really fast. The Enchanted City was absolutely unique and amazing. We had kids and older people on our tour and both seemed to like it and the hike is mostly flat and easy. Cuenca is stunning. Lots of interest if you like history and architecture. The lunch is optional and a little pricey but you get a lot of food and drink. I am a vegetarian and the restaurant had prepared a meal for me. Just ask! Serge can make it happen. I was interested in seeing the Cuenca cathedral but we just missed the open hours. Check open hours before you go if seeing this beautiful structure is important. I highly recommend this trip for solo travelers, national park enthusiasts, history and architecture buffs. You will not be disappointed. I hope you get Serge as your guide. The only recommendation I can make - and it is minor - the pick up point in Madrid is not centrally located. I was staying in the Centro area and according to GPS, the walk would have been over an hour. Most of my other walks were 20 minutes or less. You probably will have to take an Uber to the pick up point and for your return trip after dropping off.
Anonymous, May 2026
Beautiful tour and Sergi is an amazing guide. We truly enjoyed the experience. It’s a perfect way to get away from the heat and see the nature
Mary_H, May 2026
Beautiful county side and amazing wild flowers. Comfortable transportation. Good driver and great guide
Julie_C, May 2026
Sergio was amazing. Wasn’t sure this tour was in both Spanish and English, which took a more minutes each time. But luckily for me I’m bi-lingual so I understood. Lots of walking but it is manageable with breaks and water. I’m 71 and a few extra pounds around the middle… but I made it… the experience and the photos where worth every minute. Thank you Sergio for your funny stories which made it more interesting … here is your 1000 ⭐️
Martin_S, May 2026
We were the only English speakers among a group of nearly 20. While the guide translated all of the pertinent information to English, he spoke to all of the others continuously in Spanish. We felt like outsiders. 11 hours surrounded by constant Spanish conversations with scattered English interjections. This should not have been advertised as an English tour. Waste of mound time.
ByronA_R, May 2026
We had a very interesting time at the geological formations known as the Enchanted City and a visit to Cuenca. We shared lunch together which was fun
Sergi kept us informed and explained to us what we were seeing
It was a unique experience
Marlene_R, May 2026
Sergi was amazing, professional, and very knowledgeable.
Great experience highlighting recommended.😎
Moises_M, May 2026
Excellent tour to the city of Cuenca. Well organized and the guide sergi was entertaining and knowledgeable of the history of the city.
Millie_P, Apr 2026
This tour is really great fun. Agree to lunch with your group if offered. There is a lot of walking, But it is not difficult. Serge is a wonderful guide. He accommodated Spanish and English speakers. This trip had families as well as couples and individuals.
Onelia_N, Apr 2026
This journey is beautiful. Sergi was funny and very accommodating. He solved many last minute issues during the trip. The enchanted city is incredible. You feel like time stood still just for you to enjoy. Highly recommended trip
JoseA_M, Apr 2026
OMG, What a Tour, Sergi is super dynamic guy, Very Friendly and very passion on what he doing, funny guy and super smart person, from the beginning of the Tour, you will see how different is this Tour. Very Recommended.
Jean_S, Mar 2026
We greatly appreciated Sergi taking the time to translate his commentary into English even though there were only three of us who were non-Spanish speakers.
MaryB_G, Mar 2026
Interesting place and a very small tour. Sergi was very knowledgeable and really strove to create a family atmosphere. He went so far as to help us get a cab at the end. This tour is 11 hours like advertised so be ready!
Chung_K, Mar 2026
Magical city with beautiful nature and history! Great guide and relaxed tour, highly recommend. Enchanted City was beautiful and old town Cuenca was better than we expected.
KapBill_P, Mar 2026
Very good way to see Cuenca and Enchanted City. Excellent walk through the unique landscape of the Enchanted City with guide giving the group an informative and fun explanation of what we were seeing. It was a wondrous place full of surprises. So glad we went there. The historic village part of Cuenca was beautiful- only wish is that we would have more time there. This excursion gave us a whole different view of Spain from the intense bustle of Madrid. Well worth the trip!
Jessica_K, Mar 2026
Sergi was an absolutely incredible tour guide and an even better human being. From the moment we met him, it was clear that he genuinely cared about making our experience special. He took the time to get to know us, which made the entire tour feel personal and meaningful rather than just another stop on a schedule.
His knowledge was impressive, and he shared so much history, insight, and local perspective that we would have never discovered on our own. What really stood out, though, was his passion and warmth—he made every moment engaging and memorable.
This wasn’t just a tour; it felt like a journey. Thanks to Sergi, we learned so much, saw things through a deeper lens, and created memories that will stay with us for a long time. If you have the chance to tour with Sergi, don’t hesitate—you’ll be in the best hands.
Jessica_P, Mar 2026
Cuenca and the enchanted city were utterly beautiful and unique locations. And Sergio was THE BEST. Truly there is a reason all the reviews here rave about him. Deeply knowledgeable, lots of narration about where we were and what we were seeing and its historical importance. Plus super funny and personable. I travel and tour a lot and he’s easily in the top few tour guides I’ve ever had the pleasure of taking a trip with. Book this, you won’t regret it.
Nexcy_R, Feb 2026
Cuenca is the most enchanting place. Sergi is an amazing tour guide my son has the best experience with him. This tour is a most!!! Best regards from Lorenzo and his family
Ingrid_B, Feb 2026
Great tour, learned a lot about the history, small group (approx 30ish), safe driver, saw a lot of things, and most importantly, Sergei is a nice guy, he speaks both English and Spanish, he is funny and very knowledgeable.
Sergi from Cuenca tours spent the whole day with us starting by personally greeting us at the meeting place. The driver Marc was also solid throughout the day.
Sergei was very respectful, very knowledgeable in many aspects of cultural history, art, architecture and was available for any questions. He was a good tour guide making sure the group knew what the plan was in anticipation and reminded everyone about details including frequent bathroom breaks, lunch stops, and engaging with the group.
We can highly recommend Sergi and Cuenca Tours.
Irene_V, Feb 2026
The city of cuenca is amazing to visit, our tour guide Sergi went above and beyond, we were happy we were only a group of 6 so it was more intimate of a tour and got to see many beautiful things, Sergi thank you for everything.
Maria_R, Jan 2026
Full Day at the Cuenca and the Enchanted City: Mr. Sergie was a great tour conductor, very respectful, and a great driver. He answered all our questions and demonstrated passion for his job. He is well prepared, and is very knowledgeable. 🙌🏻 We just loved the ways he engaged in explaining and transmitting history. Cuenca is a beautiful city and Sergie helped us to understand its treasures and values. We loved the tour to Cuenca and the tour to the Enchanted city. It is amazing. I have attended several tours and his professionalism and patience is inspiring. My husband and I thank you, Cuenqueando and Mr Sergie for this awesome and unforgettable tour experience!!!!. A+👏🏻👏🏻👏🏻👏🏻🎉❤️🙌🏻
Christine_S, Jan 2026
Cuenca is a bit of a drive from Madrid, but totally worth the trip. The city was beautiful and rich with history. The people were hospitable and our guide Sergie was knowledgeable and had great recommendations. We left Madrid around 8:30 AM. It was a small group of 6 of us. We made a quick stop for the restroom and snack a little less than an hour into the drive. The Spanish omelette was recommended and did not disappoint. Our first part of the tour was at the Enchanted city, a privately owned ecological park with large rock formations that have evolved due to the natural elements. The “hike” was beautiful and serene. We visited in January and it was quite cold. As we got higher into the mountains it was snowing. Be sure to dress warmly if visiting in the winter months. After that we had lunch at a small restaurant. It was cold outside but there was a warm fireplace in the dining room. The paella was fantastic along with the lamb croquettas and artichokes. The second part of our tour was in the city of Cuenca itself. Sergie provide us with the history of the city as well as more information about its famous hanging houses. We were able to shop at our leisure and have a coffee before driving back to Madrid. Since we were a small group with nothing else scheduled for the day, Sergie allowed us to take our time. We arrived back in Madrid around 8:45 PM. He is a true gem and really made our day enjoyable.
Micah_M, Jan 2026
Great tour and great guide. Fully in depth, fun, and worth the cost. Walking isn’t bad at all - we had grandmas in heels 😂 You do walk a bit but very manageable. Our tour guide (Sergiy) went out of his way to make connections and involve everyone. Translated personally everything to me when I was the only English speaker. Definitely recommend.
Aida_v, Jan 2026
Our guide demonstrated exceptional professionalism, thoughtfulness, and expertise. The time management was excellent, allowing us to experience a great deal, and I believe the tour effectively highlighted the best aspects of Cuenca.
Spencer_S, Nov 2025
Overall, this was an enjoyable trip, with lots of beautiful scenery and an interesting walk through Cuenca. I would recommend it.
However I was slightly disappointed with the "bilingual guide". Don't get me wrong -- great guy, very friendly, very likeable, and spoke decent enough English in general, like if you wanted to have a conversation with someone in a bar, but below par for what I would expect in a tour guide -- lots of pauses and "umms" to think about words, and odd vocabulary choices.
Thus, despite telling us at the outset that he would provide the same information in Spanish and English (the group was about 50/50 Spanish speakers and English+other), the length of explanations definitely felt lopsided (and though I didn't understand it all, I speak enough basic Spanish to feel like those explanations were more thorough/in depth).
This is mainly an issue for the Cuenca portion; the Devil's Window and Enchanted City are mostly visual. I still think the trip was great value, and am giving it 4 stars and "would recommend", just that if you are particularly interested in the historical/cultural background on Cuenca, be prepared to supplement the guide's explanations with Google searches etc.
Todd_B, Nov 2025
“This excursion was absolutely wonderful—truly a perfect day! Sergie was incredibly knowledgeable, engaging, and attentive. He took the time to connect with every traveler, which made everyone feel comfortable and welcomed. The scenery was breathtaking and unlike anything else in the world. The hike was the ideal length, the food was excellent, and the entire experience felt unforgettable. A genuine trip of a lifetime!” Todd, Jake, and John from Mt Airy Maryland USA
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