Florence Duomo Complex, Giotto Bell Tower Entry Ticket with Audio

Florence, Italy

Great choice

10+ bookings last month.

4 to 5 hours (approx.)
Offered in: English

Explore our promoted experiences

Florence, Tuscany

Accademia entry tickets with Audio Guide

from $60

Florence Accademia Gallery Entry Ticket & Audio Guide App

Florence, Tuscany

3.9

(19)

Florence Accademia Gallery Entry Ticket & Audio Guide App

from $45

Duomo Cathedral Fast Track Tour & optional Brunelleschi's Dome

Florence, Tuscany

3.8

(24)

Duomo Cathedral Fast Track Tour & optional Brunelleschi's Dome

from $29

Viator earns higher commissions on experiences featured here

Overview

What's Included

Timed Entrance Ticket for Giotto's Bell Tower
Access to Florence Cathedral Santa Maria del Fiore
Flex Entry Ticket for San Giovanni Baptistery
Flex Entry Ticket for Opera del Duomo Museum
Flex Entry Ticket to Santa Reparata Crypt
Digital Audio Guide

Live Tour Guide
Headsets

Meeting and Pickup

Departure Point

Giotto's Bell Tower, Piazza del Duomo, 4346'22"N 1115'20"E, 50122 Firenze FI, Italy

What To Expect

Giotto's Bell Tower

1 hour • Admission Ticket Included

Cathedral of Santa Maria del Fiore

45 minutes • Admission Ticket Included

Baptistery of St. John

45 minutes • Admission Ticket Included

Opera del Duomo Museum

1 hour • Admission Ticket Included

Crypt of Santa Reparata

30 minutes • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Near public transportation
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
Most travelers can participate

The Cathedral is closed to visitors on Sundays and during religious ceremonies. Entrance to the Florence Cathedral Santa Maria del Fiore is fee and not applicable for any refund.
Please follow the dress code: clothing should cover the knees and shoulders; sandals, flip-flops, hats, and sunglasses are not permitted; bare shoulders, bare legs, sheath dresses, drawstring/tank tops, and revealing necklines are not allowed; and shorts or skirts must be knee-length or longer.
n order to access Santa Reparata, enter from the Cathedral’s south side.
You can visit the Baptistery, Museum, and Santa Reparata anytime during opening hours over these 3 days.
Download your audioguide app before arrival to avoid connection issues and bring your own headphones.
Large bags & backpacks are not allowed inside the Duomo Complex.
Not suitable for people with mobility impairments and afraid of heights

Supplied by

Cancellation Policy

This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Reviews

2.6

based on 10 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

The good and the bad

Victor_W, Jun 2026

Good: the unguided tour was good, got to see good views of the city and complex. Get a good workout climbing the bell tower. The duomo is massive and grand from inside and outside. Very impressive. Bad: Renovating the Baptistry = no good pictures, audio guide did not work which made the activity less enjoyable (no insight or context to what you are seeing). Did not send the tickets until last minute (the morning of the activity) which lead to a few phone calls and emails to Viator customer service during the week and up to the night before activity. Overall, ok but could be better. Would have been very good if audio guide was working and less anxiety waiting for tickets.

Response from Host, Jun 2026

Dear Victor W, Thank you for your feedback. We are delighted to hear that you enjoyed the Duomo complex, the beautiful views, and the bell tower climb. We are sorry that the audio guide did not work as expected. Had you contacted us during your visit, we would have been happy to assist you immediately. We also apologize for any concern caused by the timing of the ticket delivery. The tickets were issued in line with the attraction's release policy. We appreciate your feedback and hope to welcome you again in the future.

time changed on ticket without notification

Emilee_N, May 2026

the bell tower climb is an incredible experience here in florence, but be sure to buy your tickets from a reputable vendor. we almost didn’t get the chance to climb it because viator changed the time on our ticket. thankfully we were allowed to go anyways.

Response from Host, May 2026

Dear Emilee N, Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Upon reviewing your booking, we would like to clarify that these tickets provide guaranteed access to the Complex & bell tower, which is a very popular attraction and often sells out in advance. As mentioned in the voucher redemption instructions, the time may vary by 30–60 minutes due to operational limitations and limited visitor capacity at the tower per slot for safety reasons. We appreciate your understanding and your feedback.

Acceptable

Sharrie_C, May 2026

We were glad we went overall, but the audio app never worked — which was a significant drawback for us since a guided tour wasn’t available and the app was our only alternative. The company was responsive to our messages, but unfortunately the technical issue remained unresolved throughout our visit.

Response from Host, May 2026

Dear Sharrie C, Thank you for taking the time to share your feedback. We are pleased to hear that you were glad to visit overall, though we are truly sorry to hear that the audio app did not work during your experience. While we are glad that you find our team was responsive & trying to assist you with the resolution. We truly value your feedback, as it helps us improve the experience for future guests.

Don’t do it or get your tickets in hand in advance

Kevin_K, Apr 2026

Viator kept changing the times for our slot right before we were supposed to go in, from the original 10 am to various other slots…1230 to 130 to 230 and finally said we could not get in at all ; I called and spent 30 min on the phone with someone trying to get my money back only to be reminded over and over again that the excursion was nonrefundable, to which I responded that they need to get us in the same day and that they should not be accepting money and confirming appointments for which they don’t have slots; I refused to get off the phone until I actually saw tickets come through my email rather than just the voucher itself; Viator will send you a voucher, but they won’t send you the tickets up until the last minute. Make sure that you get your tickets. We finally ended up getting in at 2:30 but had to adjust other things on our schedule because of their mixup in communicating via the app for something like this is worth worthless so you should plan on getting on the phone for a while to get any issues resolved. It seems as if Viator will gladly accept your money and give you the impression of a confirms slot but not until you actually get tickets in hand can you be assured that the slot is really confirmed.

Response from Host, May 2026

Dear Kevin, Thank you for sharing your feedback, and we’re sorry to hear about your experience. Upon reviewing your booking, we can confirm that the tickets were shared as per the scheduled time. However, we understand there may have been some confusion, while we do our best to secure the preferred time slot selected during booking, availability is managed by the venue and, in some cases, slight adjustments may occur.