Northern Lights Guided Tour with Pickup Option from Reykjavik
Reykjavik, Iceland
- 3 to 5 hours (approx.)
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
Seize the opportunity to see one of the world’s greatest natural spectacles during this evening Reykjavik northern lights tour. In the company of a guide, venture deep into Iceland’s darkness-cloaked countryside, far from the electric glow of any towns. Stop at different locations to scan the skies for the aurora, and with luck, catch a dazzling display that you’ll remember forever.
- Maximize your chances of seeing the amazing northern lights
- Escape the bright lights of Reykjavik for optimal viewing
- Upload photos immediately with on-board Wi-Fi
- Hotel pickup included for your convenience
Why Travelers Choose This Tour
If you don’t see the aurora on this tour, you can do it again at no additional cost.
What's Included
- Professional guide
- Air-conditioned vehicle
- WiFi on board
- Complimentary repeat tour if no lights are seen
- Gratuities
- Food and drinks, unless specified
Meeting and Pickup
You can head directly to the meeting point, or request pickup
Itinerary
Leave the city by comfortable coach, and journey into Iceland’s countryside to search for the Northern Lights.
En route, listen as your guide explains the science behind the extraordinary natural phenomenon, also known as the Aurora Borealis. Learn about the Icelandic myths that have grown up around the spectacle, and how the fluorescent lights are formed by electrically charged particles in the Earth’s atmosphere.
Leave Reykjavik far behind, and head into an area free from any urban light pollution—the darker the skies, the better the chances of getting a good view of the lights.
Hop out of the coach at select locations with your camera in hand and scan the skies, with pointers from your guide. If you’re lucky, be treated to a display and gaze at the shimmering veils of fluorescent lights as they dance and move across the sky.
If you’re keen to get shots, get tips from your guide on how to set up your camera and take good quality photos. Sightings can’t be guaranteed, but if you don’t observe the lights, you receive a complimentary ticket to take the evening tour on another day.
After your evening spent looking for the lights, return to Reykjavik where your tour finishes with a hotel drop-off.
En route, listen as your guide explains the science behind the extraordinary natural phenomenon, also known as the Aurora Borealis. Learn about the Icelandic myths that have grown up around the spectacle, and how the fluorescent lights are formed by electrically charged particles in the Earth’s atmosphere.
Leave Reykjavik far behind, and head into an area free from any urban light pollution—the darker the skies, the better the chances of getting a good view of the lights.
Hop out of the coach at select locations with your camera in hand and scan the skies, with pointers from your guide. If you’re lucky, be treated to a display and gaze at the shimmering veils of fluorescent lights as they dance and move across the sky.
If you’re keen to get shots, get tips from your guide on how to set up your camera and take good quality photos. Sightings can’t be guaranteed, but if you don’t observe the lights, you receive a complimentary ticket to take the evening tour on another day.
After your evening spent looking for the lights, return to Reykjavik where your tour finishes with a hotel drop-off.
1
Iceland
4 hours • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Infant seats available
- Most travelers can participate
- If the tour is cancelled due to weather, clients can re-book for another evening free of charge, or get a refund. If the tour goes ahead but no northern lights can be seen, clients can re-book for another evening free of charge but no refund is offered.
- Passengers will be dropped off at their original pickup point or as close as possible.
- The Northern Lights are a natural phenomenon and sightings cannot be guaranteed
- It is important to dress appropriately for this tour, warm clothing is required
- The tour lasts between 3-5 hours.
- This tour/activity will have a maximum of 100 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Kaylee_F
We got to see the northern lights which were beautiful! The tour guides were very knowledgeable about where to go, how to find the best conditions to see the northern lights, and even how late to stay out to make sure we saw the peak activity. Our tour guide who went by Maria, was delightful and made it a wonderful experience!
Reviews
3.5
based on 1,924 reviews
Christina_D, Apr 2026
We got canceled 12 h before departure as they decided my one year old daughter can't come with. Just two weeks ago it was okay and they would organize a carseat for her..
Response from Host, Apr 2026
Hello,
Thank you for your message, and we are sorry for the late cancellation and the inconvenience this caused. For safety reasons, our policy requires children to be at least 6 years old to join this tour, and we understand how frustrating this must have been, given the earlier information you received.
We regret the confusion and the impact on your plans, and we appreciate your understanding.
Best regards,
Zuzanna
Stephanie_L, Apr 2026
When I was looking for Northern light tours I wanted to book one that would allow me to rebook for free as many times as possible so that I could get the best chances since I knew that it was not guaranteed as it’s a natural phenomenon. This was the main reason I booked Reykjavik Excursions. The first time I was not able to see the northern lights, so they rebooked me for free for another day where I had a snowmobiling & Golden circle tour with them in the morning. I asked if they believed I would have time to make it to the northern lights tour and they advised I did. I’m glad I decided to not sleep that day because that day I did saw the northern lights. It appeared briefly and we managed to take pictures, but it was enough to satisfy us. Lauren was our tour guide for that day & Leo (Lionheart) our driver. Lauren was extremely bubbly; she was very funny and made each way very entertaining for us. She also explained a lot about the northern lights and the best way to be able to detect them. Because it was brief they will went to another area to see if it was possible to see more northern lights but there weren’t. Nevertheless, we saw them and even if brief, ti was enough for us and many of us in the bus. They still however, offered us the chance to rebook for free. My husband and I were satisfied so we decided not to rebook so that other people could get the chance to rebook if they needed.
So far, in Iceland I booked tours with two different company’s and let me say, the best tours were all the ones I went with Reykjavik excursions with. This is a very comfortable and good option to see the northern lights.
From Edwin & Steph (PR)
Response from Host, Apr 2026
Hello,
Thank you so much for sharing your thoughtful experience. We’re really glad our flexible rebooking option helped you make the most of your chances to see the northern lights and even happier that you got to witness them, even if just briefly.
It’s wonderful to hear that the guide and driver made your tour both informative and enjoyable. We’ll be sure to pass along your kind words.
We’re delighted that your time with us stood out during your stay in Iceland, and we hope to welcome you again in the future.
Best regards,
Zuzanna
Anthony_D, Mar 2026
Boarded a 50 seat passenger bus, and headed out to selected area to observe clear skies, along with another 7-8 buses. In total, there were approximately 400 people. This was not a problem, as the viewing area was large enough to accommodate everyone. Having the buses there was a “good” thing as it was very cold/windy so you could go back on the bus to warm up. Unfortunately we did not see much in the sky, which was very clear. Many constellations were visible. There were some glimpses of the lights. One suggestion. Make sure you have a good camera! This was a great way to get out to see the lights in expensively.
Response from Host, Mar 2026
Hello,
Thank you for your detailed feedback! We’re glad the team made your Northern Lights outing comfortable and well-organized, even in the cold and windy conditions. We appreciate your notes and suggestions; they’ll be helpful for future travelers.
Best regards,
Zuzanna
Bruce_L, Jan 2026
You should of never used this viewing site the 7 high intensity highway lights polluted the site with stray light as did the radio tower in the background, rendering the site vitually useless on a night with growing clouds and there a dim northern lights experience
Response from Host, Jan 2026
Hello,
Thank you for your feedback. We’re sorry to hear that the conditions at the viewing site impacted your Northern Lights experience. For more information or to discuss this further, please feel free to contact us at info@icelandia.is.
Best regards,
Zuzanna
Danielle_R, Nov 2025
I waited along with 2 other people who had also purchased tickets to be picked up at Hilton Nordica at 10:30pm, but the bus never showed up. Based on other reviews, we’re wondering if perhaps the bus filled up at an earlier stop before getting to us? We waited from 10-11pm as told and we emailed, made calls, used the Viator chat, without any response from the tour provider: Gray Line Iceland. It doesn’t respond to chat messages in Viator, didn’t answer emails, and the Gray Line Iceland office is closed at that time so if you call, it’s useless. When we asked the hotel concierge if we were waiting in the right place he said we were, but that the company was “unreliable.” After waiting for more than an hour, to not miss the Northern Lights, we split a cab to Grotta Lighthouse and back. It was a great viewing area, the taxis came within minutes and total taxi fares were less than the cost of one tour ticket. We were dropped off at the Grotta Lighthouse.
I’ll note that the Viator customer service did answer when we called, but she couldn’t reach the provider and we had to press her to initiate the refund process. However, thus far the only email I have received from Viator is a Refund Requested notification, so I’m still waiting to actually be refunded the $100 paid. That said, if you’re opting for a hotel pick up, buyer beware! Happy to update this review when á refund is issued.
miss_l, Nov 2025
Me and my daughter joined the northern lights tour, Kristoff (hope that’s right) and driver (sorry) your driving was excellent, Kristoff was very funny and kept us amused. We were lucky to catch a good look, the moon was bright and cloudy so wasn’t holding out much hope, but guides told us the best place to look and patience paid off, could not fault the evening
Anika_S, Sep 2025
Gray Line Iceland did not show up for our tour. We watched loads of people depart with other tour companies as we stood by for an hour. As cruisers, this was probably a once in a lifetime overnight opportunity for us to try seeing the Northern Lights and we were robbed of that. We had received confirmation of our tour details via email several hours earlier and since they were a no show, additionally, I have to pay international mobile phone charges for attempting to contact them from the meeting point. After I was unable to reach anyone from Gray Line, I reached Viator who was also unable to reach them. They owe us a refund, phone reimbursement, and another form of recompense for messing up an opportunity that was planned several months ahead of the trip. We could have booked with another group had they notified us this one would be a no go.
Response from Host, Sep 2025
Dear Customer,
We sincerely apologize for your disappointing experience and understand how upsetting it must have been to miss such a special opportunity. We regret the lack of communication and inconvenience you faced, including phone charges. Please contact our customer care team directly so we can urgently address your refund and further compensation.
Best regards,
Gray Line Team
Hayley_W, Sep 2025
Yes as other have stated I also was never picked up for my tour I arrived a half hour early and a whole extra hour after just in case as the ENTIRE reason I visited Iceland was to see the northern lights and it never happened.
Gray Line has yet to respond to my emails, calls and request for a refund. No communication was given at all.
I went against my better judgement because I took a tour in the day with Gray Line and it went fine, the host was pushing the northern lights tour later that day so I booked it because of that reason and the Aurora forecast was looking good.
Out $120 and basically my entire trip was ruined.
I advise not booking this tour.
Extremely unprofessional company.
Really disappointed, will not recommend Gray Line Iceland to anyone because of this experience.
Response from Host, Sep 2025
Dear Customer,
We’re truly sorry to hear about your missed
Northern Lights tour and the lack of communication that followed. We understand how important this experience was for your trip and deeply regret the disappointment caused. Please reach out to our customer care team so we can urgently assist with your refund request and review your case.
Best regards,
Gray Line Team
Kathrina_K, Aug 2025
Didn’t get to see the lights but it was an experience, i probably wouldn’t do it again. We were just unlucky that night, maybe other nights were Better. I wouldn’t knock it. We enjoyed the trip and we had so much fun
Response from Host, Sep 2025
Dear Customer,
Thank you for your feedback!
We’re glad you still enjoyed the experience and had fun, even if the lights didn’t appear. Sometimes nature has its own timing, but we appreciate you giving it a try!
Best Regards,
Gray Line Team
Peyton_R, Apr 2025
DO NOT BOOK. They do not respond to messages, emails, etc. their phone number doesn’t work. If you do decide to book, get there at least 30 mins early because they are not clear on times or place and will leave without you without any contact. They lack any hospitality for the price point. There are so many better other options. Please do not book with them. Myself and many others are having to dispute charges because of their promises and scams.
Response from Host, May 2025
Dear Customer,
Thank you for your feedback. We're very sorry to hear about your experience and truly regret any frustration or inconvenience caused.
We want to clarify that our customer service is available 24/7, and we’re always ready to assist through email, phone calls, or by thoroughly reviewing the information provided in your booking confirmation and ticket, which includes all necessary details such as meeting points and times.
We strongly encourage all our guests to read their confirmation carefully and reach out at any time if anything is unclear. We are always here to help and ensure a smooth experience.
If your concerns haven’t yet been resolved, please don’t hesitate to contact us directly so we can address them properly.
Best,
GrayLineTeam
STEPH_C, Apr 2025
SCAM!!! The only thing that was impressive was the ride showed up 15 mins before the pick up time. First night, received email at 11:39 am that it is canceled due to weather, when on the website it stated no decision will be made until 5pm. Meanwhile, so many posted pictures with beautiful sky full of lights. no biggie, rebooked for the next night; the weather is shittier than the day before but somehow it was still on. Went to the first spot , the light house , nothing. Went to second spot, the crater, an hour later finally a very very VERY faint of light showed for maybe 10 seconds then it went away. Got called back on bus, Thought we were going to chase elsewhere, since it’s called northern lights tour, you chase the damn thing. Nope we went home. Not even the whole sky was lit. literally maybe the size of your phone tall and both arms length out wide. you can’t even capture on the camera that’s how faint and tiny it was. Emailed for a rebook, and was told there’s no rebook since there was light seen. Find a different company
Response from Host, Apr 2025
Dear Customer,
We sincerely apologize for the disappointment and frustration you experienced during your Northern Lights tour. We understand your expectations weren’t met, especially after the weather-related changes and the limited view of the lights.
Regarding the cancellation email, our team typically makes weather decisions based on safety and optimal viewing conditions, and we regret the confusion caused by the timing of the updates. We also understand your frustration with the tour not being what you hoped for after rebooking.
The Northern Lights can be unpredictable, and while we strive to provide the best possible experience, sometimes conditions don’t align as expected. We're sorry we couldn’t meet your expectations and will be reviewing our communication and policies to prevent similar issues in the future.
We appreciate your feedback and hope we can improve your future experiences.
best,
GrayLineTeam
Malavika_M, Jan 2025
We booked the tour for pick up at 20:30 from the hotel. After waiting outside in the cold for more than 30 minutes I called the tour operator and the lady on the phone spoke to me like Iam stupid to wait and the bus already left from bus terminal at 20:00. Even though Iam telling her continuously I have a booking confirmation email that says my pickup time and place clearly she just kept on saying the time was 8 from terminal only and the bus is long gone.
Now when i tried to get a refund for my ruined holiday all i get is template emails denying the refund.
Iam now forced to pay my hard earned money for something i didn't even get to experience because of their fault.
This booking says there is guarantee to rebook if there is no sightings or full refund if cancelled from the tour operator guess what they did not even pick us up and still no refund no apologies
Response from Host, Jan 2025
Dear customer,
Thank you for sharing your feedback with us. We are sorry to read how unhappy you were with the service and apologize for any inconvenience.
We would like to inform you that all of our tour's pick-up always starts 30 minutes before the departure time. For the Northern Lights tour, the pick-up is at 20:00 and the tour starts at 20:30. We are sadden to hear that you were not able to board our bus and missed the chance to experience the tour.
Hopefully, we will have the opportunity to welcome you back in the future and exceed your expectations.
Sincerely,
Gray Line Team
sian_f, Jan 2025
Was a brilliant experience from start to finish Tina and packo were a brilliant team we got to see so many beautiful places
Response from Host, Jan 2025
Dear Customer,
Thank you for your gracious words! We’re delighted to hear you enjoyed Tina and Packo's service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!
Warm regards,
Gray Line Team
Michael_J, Jan 2025
We booked the trip for our first night, we waited for 5 hours but the northern lights did not show. This happens. We watched the weather and rebooked for 3 days later for free and were rewarded. I was pleased that the operator checked the forecast and moved our destination inland. Very professional operation and would definitely recommend to anyone
Response from Host, Jan 2025
Michael, thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Sincerely,
Gray Line Team
Leslie_B, Dec 2024
So it’s a bit of a gamble as to whether or not you will see the lights on the night. On a positive note, the booking is valid for two years so if you don’t get to see them on the night of the booking, there’s a pretty generous window of opportunity, assuming you can get back to Reykjavic easily..
So, that’s something. I felt like the “Mystery” was too low key and uninspiring to the point where even the guide expressed doubts on us seeing the lights, even before the journey got underway.
If you plan on doing this, maybe allocated 3-5 days to re do the run, just to give you a much greater chance of success.
Response from Host, Jan 2025
Dear Leslie,
Thank you for sharing your feedback. We are truly sorry that the Northern Lights tour was canceled due to unfavorable weather conditions. As much as we wish we could guarantee a sighting, the weather and solar activity play a huge role, and safety is always our top priority.
We understand how disappointing it can be when your plans don't go as expected, and we deeply regret that you missed this experience.
We do offer a lifetime guarantee for our customers in order to get as many chances as possible to see the lights so we surely hope to see you again on board with us
Sincerely,
Gray Line Team
Grant_C, Dec 2024
Unfortunately, the Noethern Lights remained elusive once again but we were very fortunate to have Hulda as our guide for the evening. She is extremely knowledgeable and has the most wonderful and interesting stories to keep you entertained throughout the Tour. Seeing the Noethern Lights has been an elusive bucket list item for years now but Hulga, you made up for missing this again. Keep up the good work and keep smiling, you are a fantastic person.
Response from Host, Jan 2025
Dear Grant,
Thank you so much for your thoughtful review. We completely understand your disappointment at not being able to see the Northern Lights, as it’s such a special experience. While weather and conditions are beyond our control, we’re thrilled to hear that Hulda was able to make your tour enjoyable despite the circumstances.
We’ll be sure to pass on your kind words to Hulda – she truly is a fantastic guide, and it’s wonderful to know she made the experience memorable for you. We appreciate your patience and understanding, and we hope that one day you’ll be able to check the Northern Lights off your bucket list.
Thank you again for your feedback, and we hope to welcome you back for another opportunity to see the lights in the future.
Sincerely,
Gray Line Team
Julie_R, Dec 2024
The tour operator cancelled the tour and said they would refund in 5-7 business days, they didn't re book us so we found another operator via tourist infomariton in Reykjavik.
Response from Host, Jan 2025
Dear Julie,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you experienced with the cancellation of your tour. We understand how disappointing it must have been, especially with your plans being disrupted.
As for the rebooking, we do not automatically reschedule our customers since we need confirmation for these kinds of requests.
We truly value your feedback and hope to have the opportunity to serve you again under better circumstances.
Best regards,
Gray Line Team
Roopali_M, Dec 2024
I have done many tours in the past and kers just say this is one of the worst ones.
Starting with the bus filling people like it was a local bus and caused a 30-40 min delay in starting the 4 hour tour. The guide wasnt very fluent in English and was struggling to provide information about the northern lights. We were asked to get off the bus on different locations but there were no northern lights. On the way back we were dropped on the road, atleast 5 minutes walk from our hotel, while it was raining and snowing. I feel the service was below par and not very professional. I have tried to communicate with the tour agent for a complimentary repeat tour (as mentioned in their ticket)...waiting to hear back.
Response from Host, Dec 2024
Dear Customer,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, and we apologize for the inconvenience you encountered during the tour.
We understand your frustration with the delay at the start of the tour and the challenges you faced with the guide’s fluency in English. We strive to provide clear and informative experiences for all of our guests, and we will work with our team to ensure that this issue is addressed.
Regarding the Northern Lights, we recognize how disappointing it can be when the weather doesn’t cooperate. As the Northern Lights are a natural phenomenon, sightings are never guaranteed, and we always make our best effort to provide the best possible experience. However, we understand that this can still be frustrating when expectations are not met.
Once again, we apologize for the experience you had, and we genuinely appreciate your feedback as it helps us improve. We hope to have the opportunity to welcome you again under better circumstances.
Sincerely,
Gray Line Team
Debasis_G, Dec 2024
Nice experience and lights viewing!! Bus took us to a sea wall with no light pollution and the Northern Lights were clearly visible. Experience of a lifetime!!
Response from Host, Dec 2024
Thanks for the awesome review about our Northern Lights Night Tour, Debasis. We’re so pleased to hear it's working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know. We hope to see you in Iceland again.
Best regards,
Gray Line Team
Rifaat_S, Dec 2024
excellent tour. we were very lucky to witness the northern lights. Check in could have been better organised!
Response from Host, Dec 2024
We really appreciate you taking the time to leave us a review, Rifaat. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Best regards,
Gray Line Team
Jamie_B, Nov 2024
Stunning night and tour, as soon as left Reykavik the lights were visable and swiftly found a dark area to watch them.
They were magnificent.
Response from Host, Nov 2024
Jamie, your continued support and the kind words you’ve shared in this five-star review mean the world to us. We’re truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again. You’re always welcome here.
Warmest regards,
Gray Line Team
Ruta_N, Nov 2024
Tried few times but of weather condition was cancelled. But was very easy contact with supplier and communicate. Quick response. And sort it quick. Will try next time.
Response from Host, Nov 2024
Hello Ruta,
Thank you for sharing your feedback! We sincerely apologize that the weather conditions caused the cancellation of your tour. We understand how disappointing that must have been, but we're glad to hear that you found it easy to communicate with us and that we were able to assist you quickly.
Please keep in mind that Northern Lights are a natural phenomenon. Our team with many years of experience can only do their best to predict the time and place where they will appear but mother nature has the last say.
We do offer a lifetime guarantee for our customers in order to get as many chances as possible to see the lights so we surely hope to see you again on board with you.
Sincerely,
Gray Line Team
Ruthanne_W, Oct 2024
Pickup from the bus stop was exactly as instructions stated, and on time.
Driver was informative, and tried to level set expectations that even with high probability- we may not have seen anything during our tour.
We had an unexpectedly amazing evening. The auroras were stunning, with the event reaching Europe and the US.
As a solo traveler, this tour gave me a safe way to experience the auroras, which is invaluable to me.
Response from Host, Oct 2024
Thanks, Ruthanne for your great review of our Northern Lights Mystery tour. We’ve passed your kind words on to our team. Gray Line is passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in the future, we value our customer’s feedback for helping us to keep improving our services.
Best regards,
Gray Line Team
MarieChristine_H, Oct 2024
We were originally booked on 9/26/24. The excursion was canceled due to weather conditions. We rescheduled for 9/27/24. This time the trip wasn't canceled even though it was 100% cloud cover. We didn't see the northern lights and we requested a refund...but no one responded to my request.
Response from Host, Oct 2024
Dear Marie,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with the cancellation of your original excursion and for not seeing the Northern Lights on your rescheduled trip.
We understand how disappointing it can be to miss such a sought-after experience, especially after your efforts to reschedule. Your request for a refund should have been addressed promptly, and we apologize for the lack of communication on our part. We'll have our relevant department follow up on this.
We appreciate your patience and understanding, and we hope to make it right for you.
Sincerely,
Gray Line Team
ingrid_f, Sep 2024
It’s was awesome! He was friendly, helpful
The most important part: We saw the lights!
I do recommend the tour. 5 stars
Response from Host, Oct 2024
Hi Ingrid, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our [service provided]. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
Best regards,
Gray Line Team
Celeste_L, Sep 2024
Unfortunately we were not able to see the northern lights directly but our camera phones did catch some activity. I would recommend this tour even though it did not turn out the way I expected.
Response from Host, Sep 2024
Hello Celeste,
Thank you so much for taking the time to leave a review!
Please keep in mind that Northern Lights are a natural phenomenon. Our team with many years of experience can only do their best to predict the time and place where they will appear but Mother Nature has the last say.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Barbara_P, Sep 2024
Oliver was the best guide ever. Explained how northern lights occur in a was that was understandable. Was vigilant about keeping our group in optimum environment to be able to see sky and he knew almost ahead of time when to look in what direction to be ready to see lights and be able to take photos. Excellent trip!
Response from Host, Sep 2024
Dear Barbara,
Thank you for your gracious words! We’re delighted to hear you enjoyed Oliver's service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!
Warm regards,
Gray Line Team
Margaret_S, Sep 2024
This tour delivered as promised, picking us up at our hotel on a nice coach bus and driving out to a remote location to see the northern lights. Unfortunately, the location chosen, while remote, still had some bright light from a visitor center. The pros included real bathrooms nearby, though, which were very appreciated. It was a beautiful experience! The drive back was just as easy, and we were brought right back to just outside our hotel's doors in Reykjavik.
Response from Host, Sep 2024
We’ve passed your wonderful review on to our team at Gray Line, Margaret. Thanks so much for taking the time to leave a review about our Northern Lights tour. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to do your tour with us!
Sincerely,
Gray Line Team
David_T, Aug 2024
Unfortunately tour was cancelled. Comminucation was excellent. Rescheduling was very easy, however more wet weather meant tour was cancelled again. Hope you have better luck.
Response from Host, Sep 2024
Dear David,
Thank you for your feedback and for your kind words about our communication and rescheduling process. We’re truly sorry to hear that the weather impacted your tour experience, and we understand how disappointing this must have been.
We strive to provide our guests with the best possible experience, and we’re genuinely sorry that we couldn’t deliver that for you this time which is already out of our control. If you’d like to discuss alternative arrangements or need any further assistance, please feel free to reach out to us directly.
We hope to have the opportunity to serve you under better conditions in the future.
Best regards,
Gray Line Team
Wendy_S, Aug 2024
The tour and guide were great. The lack of very colourful lights was disappointing but did get some great shots.
Our guide took us to different places to see them and we stayed out till 2 pm. The guide did all he could to give us the best chance of seeing the lights.
Response from Host, Aug 2024
Dear Wendy,
Thank you for your gracious words! We’re delighted to hear you enjoyed our tour guide's service despite the fact that the lights were not that colorful that night. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!
Warm regards,
Gray Line Team
From $74.07
per personup to 24 hours before the experience starts (local time)
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- Full-day Tours - Vik
- 4WD Tours - Vik
- Safaris - Vik
- Bus Tours - Vik
Attractions in Reykjavik, Iceland
- Eyjafjallajökull Volcano Tours & Tickets
- Silfra Fissure Tours & Tickets
- Hveragerdi Tours & Tickets
- FlyOver Iceland Tours & Tickets
- Blue Lagoon Tours & Tickets
- Geysir (Great Geyser) Tours & Tickets
- Langjökull Tours & Tickets
- Reykjanes Peninsula Tours & Tickets
- Aurora Reykjavik (Northern Lights Center) Tours & Tickets
- Viking World Tours & Tickets
- Thingvellir National Park Tours & Tickets
- Imagine Peace Tower Tours & Tickets
- Golden Circle Tours & Tickets
- Strokkur Tours & Tickets
- Vatnajokull National Park Tours & Tickets
- Bessastadir Tours & Tickets
- Skarfabakki Cruise Terminal Tours & Tickets