London Tootbus Hop-on Hop-off (Optional Thames Cruise)
London, England
London Tootbus Hop-on Hop-off (Optional Thames Cruise)
London, England
- 2 hours (approx.)
- Mobile ticket
- Offered in: English
Overview
Explore London’s top attractions at your own pace on this hop-on hop-off bus tour. Climb aboard an eco-friendly open-top bus to see landmarks such as Tower Bridge, the London Eye, Westminster Abbey, and more, and hop off at any stop to get a closer look. Enjoy audio commentary, including a special kids’ version, and download the app for easy navigation, real-time bus tracking, and self-guided walking tours.
- Choose from 24-, 48-, and 72-hour passes to suit your schedule
- Take advantage of audio-guided walking tours through the app
- Stay connected and upload photos real-time with free Wi-Fi onboard
- Enjoy flexible routes with updated stops, improved bus frequency, and adjusted Yellow Route departure points due to roadworks
What's Included
Meeting and Pickup
Itinerary
Additional Info
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
3.4
based on 535 reviews
Sort by: Most insightful
Very convenient and stops well marked. Stops coincide with brochure. Audio worked well and very informative.
We didn't have a good experience with toot bus (the original bus). Granted we were a large group but it took ok several attempts to get on the first bus. One bus had enough room but the driver refused entry. Even another employee said that driver was rude and was going to report him. Later on we waited for over 45 minutes for a bus to arrive at a stop. The bus never came despite seeing several buses from other companies pass by. We ended up having to walk several kms back to our hostel almost missing our dinner. We didn't see another toot bus on the walk back and this was hours before the noted end of operation time
Response from Host, Aug 2026
Thank you so much for your review. I'm sorry to hear that your experience was not entirely positive. We really do appreciate all customer feedback and will use it to continue improving our service for the future.
Tootbus London Team
It's easy and the buses come pretty frequently. Just a precautionary note, there are several bus companies that do the same thing, so be sure to look for the HopOnHopOff logo on the side of the bus.
Response from Host, Jun 2026
Thank you so much for your review and we are glad to hear you enjoyed your time on our tour. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
It's a great way to sample London! I got the 2 day + boat tour and I'm very pleased with the tour and how helpful and friendly all of the drivers were!
Response from Host, Jun 2026
Thanks so much for your lovely review. We are very proud of our team and it really is great to hear about your experience of our tour and the staff who you met on the day.
Hope we can welcome you back onto our buses one day!
Tootbus London Team
Was great to move around London.Commentary was a little disappointing we were hoping for more information
Response from Host, Sep 2025
Thank you so much for your review. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
There was no guide. It was very disorganized. The bus was old. Bus didnt have a place where you can charge your phone or any wifi.
Response from Host, Aug 2025
Thank you so much for your review. I'm sorry to hear that your experience was not entirely positive. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
It was a pretty good experience, Although some of the bus audio things don’t work, can’t turn volume up/down, and just played lots on music not much information was available or taught on the area around. Also got stopped for 30 mins since there was a protest blocking the London Bridge, not the
company’s fault, just stating that you may experience something similar. Only got through after police showed up 30 mins later.
Response from Host, Apr 2025
Thank you very much for your review. We do try to inform our customers about any events or circumstances that could cause disruption to our service and I'm sorry that we didn't manage to do that in your case. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
We stood at the bus stops and watched 6 or more of the other company’s’ buses stop while waiting on the TOOTBUS. This happened at every stop. We waited at least 45 minutes only for the driver to almost pass us by. Their buses are older, the audio was garbled and more music than information. There’s non working marquee signs inside the buses that say nothing about what the next stop is. So much of our time was wasted waiting for Tootbus. Like I said before the other three bus companies had three times as many buses! Go with one of them!
Response from Host, Apr 2025
Thank you very much for your review. We do try to inform our customers about any events or circumstances that could cause disruption to our service and I'm sorry that we didn't manage to do that in your case. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
The Toot bus was great. There was a designated stop just three blocks from our hotel so that was very convenient. It stopped in many interesting places which we enjoyed visiting. I highly recommend the Toot.
Response from Host, Apr 2025
Thanks so much for your lovely review; it really is great to hear about your experience of our tour.
Hope we can welcome you back onto our buses one day!
Tootbus London Team
It was cold but so worth it to sit upstairs in the double decker bus. We sat right up front and saw all of London. Must do!
Response from Host, Feb 2025
Thank you so much for your lovely review and we are glad to hear you enjoyed your time on our tour. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
Great way to see the wonderful sights of London wish we’d had more time. Came down to see ABBA then spent the next day discovering central London there’s so much to see and do will defo be back and use toot toot again.
Response from Host, Oct 2024
Thanks so much for your lovely review; it really is great to hear about your experience of our tour.
Hope we can welcome you back onto our buses one day!
Tootbus London Team
Historical tidbits about the monuments we were passing give context to what we were seeing and made the trip more enjoyable
Response from Host, Oct 2024
Thanks so much for your lovely review; it really is great to hear about your experience of our tour.
Hope we can welcome you back onto our buses one day!
Tootbus London Team
All the drivers on the green, yellow and blue routes were so nice and helpful! They made my travel experience so enjoyable!!!
Response from Host, Sep 2024
Thanks so much for your lovely review; it really is great to hear about your experience of our tour and the drivers you met on the day.
We hope to welcome you on board in the future!
Tootbus London Team
A great experience great service we had the chance to see many things we wanted through the bus service.
Response from Host, Jan 2024
Thank you so much for your review and we are glad to hear you enjoyed your time on our tour. We really appreciate all customer feedback and will use it to continue improving our service.
Best wishes from us all the Tootbus team
None we requested our money back they refused there was a demonstration in London on the 9 of December we only had that da6 in London so couldn't do 5he 10 of December ,. We waited 2hours ion the pouring rain down a bus from blue line to yellow line,meanwhile all the other hop on hop off busses came to this stopevery 10 to 15 minutes
Response from Host, Jan 2024
Thank you very much for your review. We do try to inform our customers about any events or circumstances that could cause disruption to our service and I'm sorry that we didn't manage to do that in your case. We really appreciate all customer feedback and will use it to continue improving our service.
Best wishes from us the Tootbus team
We waited 2 hours for a Tootbus bus to come, and our group is seniors. Some with challenges walking. To stand 2 hours! There is too much to write pls get ahold of me, as I want my money back. Horrible day. Group not happy. Lesleydwg@shaw.ca. Thanks Lesley BR10870802015
Response from Host, Jan 2024
"Dear Lesley thank you for sharing your opinion with us, it is valuable to us. We are sorry to hear that your experience with our Tootbus did not meet your expectations. To help us to improve it, could you please contact us through our website and tell us more about what you did not appreciate.
Tootbus Customer Care team"
Hello, I have to complain about our two bus experience yesterday December 9 we spent two hours waiting one time for our toothpaste. We talked to Sahil, which is one of your staff and he kept phoning to see when the bus was coming. We kept waiting. Also, when we first got on, we heard a bit of education on what we were seeing but after that it was just music. Finally, we got on a bus after two hours. Wait and we have people with a walker. Not good for seniors. The bus driver told us we should have, not got on that bus as he wasn’t going on that route. Because of the demonstrations for the Palestine. Sahil, your staff member, did not tell us we shouldn’t get on that bus. The driver did not take us anywhere that was shown on the map when we questioned the driver about the trip he was very rude . Hop on hop off buses other companies I’m talking about came by and the stop often. They did not seem to have issues with their roots. We only had one full day in London. We hardly saw London, because so much time was lost. Once we were on the bus, we were afraid to get off in case we had to wait two hours again. How disappointed we were. I would love to hear from you that maybe our group can have a total refund. Hope to hear from you.
Response from Host, Jan 2024
I'm sorry to hear that your experience was not entirely positive. We really do appreciate all customer feedback and as such would invite you to contact us via email to discuss further;
customerservice-london@tootbus.com
Best wishes from the Tootbus team
Buses were on time and lots of seats. I had read lots of reviews that said it’s a waste of money but I thought it was well worth the money. If I am to write anything negative it will be the traffic was a bit busy at times.
Response from Host, Dec 2023
Thank you for the positive review, it is always lovely to receive good feedback and we are glad you enjoyed the tour, unfortunately big city's and traffic go hand in hand!
Tootbus Team
If you are simply looking for a ride it is fine, but if you want information about what you are seeing, don’t waste your money or time!
Response from Host, Jan 2024
I'm sorry to hear that your experience was not entirely positive. We really do appreciate all customer feedback and as such would invite you to contact us via email to discuss further;
customerservice-london@tootbus.com
Best wishes from us all the Tootbus team
Unfortunately there was the London half marathon taking place. All major roads were closed until after 3:00 pm. We were unable to use the hop on bus in the morning/early afternoon as planned for our time in London. We have requested a full refund.
This tour bus needs to be revamped
Headphones were comfortable in the ear Volume was horrendous or broken. There was more music than talking. Bus driver was not familiar with stops gave us a map. What a waste of money
Steps to the top were steep and narrow if your shoe is bigger than size ladies 6 and if you are more than size 12 OMG
Liked the ease and the fact not the busiest business. Drivers all helpful and happy. The people on the streets not so much. Def good value for money
There is too much I enjoyed the whole trip. I would like to do it again. Going to London the big speedboat that was an amazing ride. The whole sightseeing trip there in. London was fantastic and in Paris, the Effin Tower was amazing. It was just fantastic day or night which ever one you choose it was both awesome.
The system was very confusing at first. Once I figured out how to navigate around town, the buses were always 30+ minutes in between. It took all day to get through one f the color routes. Workers were ending shifts without notice and announced it was the end of the route and all had to exit.
We took the yellow line around the city and saw all the sites we had wanted to. However, we were disappointed that there was no driver interaction during the tour related to landmarks. Also, he didn't call out stops so we knew where we were exactly. Honestly, it felt like any bus ride.
My suggestion would be, that the drivers interact during the ride to make it unique and more fun.
The audio guided accompaniment was very poor. Often didn’t match, often only music played. Was disappointed in the info provided.
We truly enjoyed getting around London via the Toot Bus! Our only complaint was that the audio tour was often behind where we were on the ride, so we weren't necessarily listening to details about anything near us.
Response from Host, Jul 2023
We are pleased you enjoyed the tours and are sorry the feedback wasn't in synch. This is something the Digital Team are working to improve.
Tootbus London
Good way to get an overview of the city. Found narration trivial and minimally informative however and music in between irritating. Also audio equipment is less than ideal. If you have compatible connectivity bring your own. Drivers and sales staff are friendly and knowledgeable. And made the trip worthwhile.
A bit confusing with all the different lines. Ended up on the green line which sucks, wish I knew yellow was the only one I needed
Took us to all the spots of Paris and London.
Definitely will you in the future. Reasonably priced. Friendly and helpful staff.
Response from Host, Feb 2023
We are so pleased you enjoyed the tours in Paris and London and look forward to welcoming you on Tootbus Brussels, Windsor, Bath, Cardiff and Bristol in the future! Thank you for the 5 stars!
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