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What are people saying about London

DonnaK_S, Jun 2026
Mistake in booking info/ from a lady who loves to travel
Your company made a really bad mistake in where to meet at Victoria station. On my booking, on all my info, it say 7. It was not 7 it was 3. We went around and around and asked so many bus drivers. There is no number 7. It goes from 1/5. There is a 7 stop on the entrance to the station, and we thought maybe that. I know computers make mistakes, but you should have picked this one up. We made it my the skin of our teeth. As it turns out at one point for we were just asking for 7, we ran into our bus driver, who was not by his bus, and he was so sweet saying maybe it was across the street. We were just about ready to give up, one more stab. A young black English man said go down the buses ask again. Our driver was waiting for us at 3. I always use your company for tours. I have recommended you anlways. If you look up on your record I called and your AI lady gave me info I had , she also wrote back 7. Our hotel would love to book the travel for us. I said no, I like the way you give me all the info. As you can see this was a very stressful 1/2 hour which I did not need. Donna K Stellini Ps Bus driver was wonderful and I loved the entire adventure. It would have made me very sad if I missed this beautiful countryside at my age of 86. Please let me know how this happened.
Monique_R, Jun 2026
Interesting Information
The information we learned was great. The war rooms are definitely worth a visit. We were late and the automatic chatbot communications were not helpful so lots of the tour was missed. We were lucky to be able to find the guide en route on our own. I suggest providing the guide with WhatsApp or email contact information of participants.
Maria_S, May 2026
Great London Intro!
This was a great introduction to London! Mark was an excellent tour guide as he shared lots of information on London and was very accommodating to our needs! I felt we received exactly what we were looking for and I would highly recommend this tour if this is your first visit to London.
Victoria_M, May 2026
Terri the London expert talker!
Terri was amazing. From before trip communication to the end. You must use him for your tours in London. He showed us in awesome ways everything we could possibly see in the London.area. His knowledge of even the smallest details was perfect. We had four adults. I am in a wheelchair and he made sure I could see everything. He listened to our wants and adapted. He always found time to help us enjoy the six hour trip. If you are handicapped I highly recommend. If fully able I highly recommend. I cannot say enough about him. We felt like family and laughed and joked like we were family. If we had more time in London I would book other tours with him!
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