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Joseph_M, Nov 2026
Auschitz and Birkenau
Raincoat or umbrella for wet days - wet ground too so wear good shoes/boots. Pickup was perfectly on time and exactly where planned. The guide was excellent, clearly very knowledgeable and passionate about a very difficult subject. We visited on a dull and wet Halloween day which set the scene for such an experience. The sheer scale of the camps and their industrial approach to death was chilling.
Paul_J, Nov 2026
An experience that makes you think
Picked up on time by our driver Robert aka 007, safe drive there and back with information along the way
The tour is well organised and much more improved then 9 years ago in terms of a new visitor centre with toilet facilities and food available
An experience that’s makes you think and reflect on history and also pay respects to the unfortunate people who were lost through war
Cory_C, Oct 2026
Excellent Experience from Start to Finish!
The hotel pickup and drop-off were incredibly smooth and easy, making the entire experience stress-free from beginning to end. The included tickets allowed us to skip to the front of the line, which was a huge bonus as it was very crowded on a weekend. We felt very well taken care of throughout the entire experience. Everything was organized, convenient, and seamless. I would absolutely recommend this tour to anyone visiting Kraków and looking to explore the Wieliczka Salt Mine!
Dreamer65630192895, Oct 2026
Great guide, great tour!
We loved the experience, the organization and the way we were guided by Anna were truly incredible. There was a lot of humanity in the way he explained and spoke. A note for Philip who helped us with everything, including a problem we had with losing our wallet. Congratulations on the organization and thank you very much for this exciting experience!
Y5048ISpatrickk, Oct 2026
Everything was perfect!
Respecting the hotel pickup time, the friendliness of our guide (Thomas), the quality of the discussions we were able to have with him during the trip, his level of English, the punctuality and organization of the visits to the two sites… Everything perfectly met our expectations.
eelcow812, Oct 2026
Nice driver Olaf
Today we went to the salt mine. We were picked up punctually by driver Olaf. On the way, he already told us some things we needed to know and about the history. He guided us all the way to the entrance. After the tour, they picked us up at the furthest exit and brought us safely back to the hotel. We have had a good experience with Olaf.
sofiakK798TH, Oct 2026
Excellent experience and perfect service!!!
A breathtaking experience, our guide Mario was an excellent professional, kind, cheerful, and always willing to serve us. The excellent knowledge of the English language made our communication very easy, while his professionalism, responsibility, and positive attitude contributed decisively to our wonderful experience during the trip to Zakopane in Poland.
Beyond his professional skills, we distinguished his human character and his sincere interest in having a good time. He is a person who respects his work and leaves the best impressions.
Maria, thank you very much for the excellent service and the beautiful experience! We recommend without reservation anyone looking for a reliable, polite, and professional driver. Keep going and always safe journeys!
Saptamita_M, Oct 2026
Go for it
Our guide was Milo, who arrived right on time to pick us up from the hotel. We were a group of eight, and the tour included cheese and vodka tastings as well as cable car tickets, which was great value.
The tour was relaxed and enjoyable, with beautiful scenery throughout. Milo was cool, sweet and easy to get along with, making the whole experience even better.
I would definitely recommend this tour to anyone looking for a lovely, relaxed experience!
P1545FCmaurizior, Oct 2026
"SO AS NOT TO FORGET"
I was with friends visiting the 2 museums today, everything was very moving, our guide Martina was wonderful at telling the story, making us fully understand what the prisoners had to go through. You should visit at least once in your life "SO AS NOT TO FORGET".
A special thanks also to our guide Michele who took us to and from Krakow.
Paul_W, Oct 2026
Avoid this tour company
Paid and confirmed a pickup time 09.15 by Viator. The tour operator Hello Cracow contacted us days before to change pickup to 1.30 pm a 7 hour tour. To late to rebook with other operators who were already full . We were told ignore Viator time only time Auschwitz gave them. On arrival ticket said 16.00 time. Avoid this company Hello Cracow they admitted tickets were sold for time slots they did not have. We lost our evening tour not returning to Krackow until 08.45 pm . It’s a big con selling time slots they don’t have. No empathy they knew it was take or leave it .
DONT BOOK THIS TOUR with them.
ferrans2013, Jul 2026
There are no trains, empty platforms, no people in barracks, no chimneys vomiting smoke. Only peace.
The train shoulder is empty, the large entrance gate is open, there are no longer people crowded in the barracks, the chimneys of the crematorium ovens do not vomit smoke, there are no screams of despair, there is nothing, only peace, only silence, a tear from the visitor, a silent prayer.
Only peace and nothing more, there were already enough deaths and for what?
kwaterowskim, Apr 2026
For history and never forget
A visit with a guide is mandatory in order to really understand what we could have experienced in these camps. Take the bis from Krakow who drops you off at the entrance. Don’t forget your ID. It takes 4 hours on site and 1h20 bus ride .. the guide was really great
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