From Tokyo: Hakone & Mt Fuji Private Tour, Onsen, Guide All Day
Recommended by 96% of travelers
Badge of Excellence
Tokyo, Japan
- 9 to 10 hours (approx.)
- Pickup offered
- Group discounts
- Mobile ticket
- Offered in: English
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Overview
Experience Japan like a local, far from the crowded and usually frequented places. Focus on relaxation and well-being without neglecting scenery and culture. We will pick you up from your hotel and drive you to Hakone, one of Japan's most beautiful hot-spring towns. From there we will take scenic roads only, bringing you to magnificent panoramas of Mt Fuji, Hakone, the Sea of Japan, lakes, and temples.
Once the hunger settles in, we will reach a special place where you will be able to experience delicious authentic Japanese cuisine (no bento box on a plastic table, except if you want to, of course) and indulge in some of the region's best onsen.
After this relaxing time, we will once again take the road and finish our day at an incredible nearby museum, open air with a beautiful garden if the weather permits, or mesmerizing architecture if it rains.
As this is a private tour (with a private guide), you can tailor every step and detail to your preferences, or leave it up to us.
- Enjoy round-trip transfers from Tokyo for ease
- You have a private guide so feel free to customize your trip
- Try a delicious authentic Japanese meal (additional cost)
- Check out the open-air museum if the weather is good (extra cost)
What's Included
- Fluent English-speaking private guide, from hotel to hotel
- Private car for your party only, fuel and tolls included
- Hotel pickup and drop-off anywhere in Tokyo's 23 wards
- Itinerary adapted to you, before the day and during it
- Wi-Fi in the car
- Child and baby seats on request
- Lunch and drinks
- Personal expenses
- Onsen entry (weekend rate; less on weekdays)¥2,200.00 per person
- Massage, if you book one on the day
- Private open-air bath, if you reserve one (from)¥10,400.00 per booking
- Hakone Open-Air Museum, if you swap the onsen for it¥2,000.00 per person
- Pola Museum of Art, if you swap the onsen for it¥2,200.00 per person
- Amazake (sweet rice drink) at Amazake Chaya, if you have one¥500.00 per person
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
We will pick you up at any hotel, Airbnb or train station within Tokyo's 23 wards. Upon booking, please include your pick-up location in the "Special Requirements" section. There may be an additional surcharge for pick-up at other sites.
Start time.8:30 am
Itinerary
1
Hakone Turnpike Daikanyama Parking lot
55 minutes • Admission Ticket Free
2
Lake Ashinoko
10 minutes • Admission Ticket Free
3
Hakone Shrine
30 minutes • Admission Ticket Free
4
Hakone Amasake Chaya Tea House
10 minutes • Admission Ticket Free
5
Tenzan Onsen
1 hour • Admission Ticket Not Included
6
Tenzan Onsen
2 hours 45 minutes • Admission Ticket Not Included
7
Owaku-dani Valley
10 minutes • Admission Ticket Free
8
The Hakone Open-Air Museum
10 minutes • Admission Ticket Not Included
9
Pola Museum of Art
10 minutes • Admission Ticket Not Included
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Infant seats available
- Transportation is wheelchair accessible
- Surfaces are wheelchair accessible
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
4.9
based on 108 reviews
Review summary
Last 12 months
44 reviews
Select a theme to learn more
Travelers praise the tour for its spectacular, unobstructed views of Mount Fuji and serene forested surroundings that offer peaceful photo opportunities. The immersive cultural activities, particularly onsen visits with private baths and massages, are highlighted as relaxing and memorable. Guides receive consistent commendation for their deep knowledge, engaging storytelling, and personalized, flexible approach, which enriches the overall experience.
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Traveler reviews summarised by AI
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Our guide Joshua was amazing, loved his job, and it showed as he toured with us. We loved our day, and all we experienced.
Response from Host, Oct 2026
Dori, a guide who loves what he does is the one thing we cannot teach, and Joshua has it. Thank you for telling us, and for sharing your day with us.
Elie
JP was our guide and he was incredible. He adapted to our groups energy and was able to adjust the day/ activities based on what we wanted to do.
The day was really fun and I highly recommend anyone who wants to explore Hakone to book this (and ask for JP)!
Response from Host, Oct 2026
Reading a group's energy and shaping the day around it is what a private day is for, and JP does it well. Thank you, Petar, and for the recommendation; JP will enjoy the last line.
Elie, HavenJapan
A relaxed trip from Tokyo to Hakone with native English speaking guide Alexis.
Alexis picked us up at our hotel in Tokyo with a luxurious Toyota Alphard.
He was our guide and our driver. A very friendly guide.
He drove us to Hakone. After a coffee stop at a Local 7-11 we went up the mountain to viewing points. Like most of the times Mount Fuji was hiding itself. We knew this could happen.
We went to our first shrine outside Tokyo.
Alexis told us al about shintoïsme.
About the Torii Gates.
First wash your hands and Mount (temizu).
She told us about all the kami (Gods); the komainu (guardian dogs; male and female).
We learned that we needed to bow twice, make a wish, clap twice, wait and bow once.
Alexis made beautiful pictures of us at the Toriii in Lake Ashi.
After the shinto shrine we went to an onsen. We wanted to visit an onsen in a beautiful nature envirement.
First we had a tipical Japanse lunch.
After that we went to the hot baths to enjoy.
On the way back we both did a little nap in the very comfortabel chairs of the Toyota Alphard.
We had a nice and relaxing day. And we were well informed.
Thanks Alexis.
Response from Host, Oct 2026
Renate, what a careful account of the day, from the temizu to the two bows and two claps. Alexis will be glad so much of it stayed with you.
Fuji keeps its own hours, and you took that calmly; the torii at Lake Ashi and a quiet onsen made good company instead.
And a nap in the Alphard on the way home is a fine way to close a day.
Elie
Alexis was a fantastic local friend for the day. Drove us site seeing in the Hakone area and gave us inside tips on getting the best pictures without the long wait. Great attentiveness in arranging our onsen experience and massages. Alexis even went out of his way to help us recover a lost cell phone left in a taxi the day before. Highly recommend this tour and hope you will get Alexis as your guide. Truly exceptional white glove treatment. We now have a friend in Tokyo!
Response from Host, Oct 2026
A phone left in a Tokyo taxi can unsettle a whole trip, Tien, so we are glad Alexis could help bring it back before your day even began. Thank you as well for the kind words on the onsen and the massages.
He will be delighted to hear he has a friend in Tokyo.
Elie, HavenJapan
Alexis was a great driver and very kind and attentive for our family. He helped to translate everything for us and to coordinate all aspects of our trip.
Response from Host, Oct 2026
One person at the wheel who also translates and keeps every part of the day in hand is how we like a family day to feel. Alexis will be pleased you noticed, Erik.
The HavenJapan team
On top of being able to visit the main points of interest all in one day, our guide shared with us the amazing history of Japan throughout the trip which we found extremely interesting!
Response from Host, Oct 2026
History is half the pleasure of the road to Hakone, and we are glad your guide made the most of it between the stops. Thank you for the kind review, Shelly.
Elie
We really enjoyed this tour! It was a beautiful and relaxing day of seeing nature and shrines outside of the city. Everything was well worth seeing, but our favorite experience was the onsen.
Our guide, JP, was excellent. He’s multi-lingual, speaks flawless American English and taught us a lot about Japan’s history, especially in relation to feudal Japan, before modernization. He’s also very funny, and an excellent driver. Speaking of driving: the van was very comfortable, especially on such a hot day.
Would definitely recommend this tour to others. It’s a convenient and comfortable way to spend a day relaxing and exploring beyond the city. You’re bound to love it!
Response from Host, Oct 2026
Leah, the onsen as the favourite moment is what we hope for, and on a hot July day the cool of the van helps on the way there. JP will be glad the feudal history landed, and amused by the review of his driving.
Should you return, our Nikko and Kamakura days are made the same way.
Elie, HavenJapan
Very very cool! Onsen was relaxing, lunch was delicious. Mount Fuji was so gorgeous and Tori gate was really cool. If you are visiting tokyo I would 100 percent recommend!
Response from Host, Oct 2026
Onsen, lunch, a clear Fuji and the torii at the lake: that is the Hakone day as we hope it goes, and you had the whole of it. Thank you for the recommendation.
Elie
We really enjoyed ourselves on this excursion. The weather didn’t cooperate since there was a typhoon, but our guide JP did a great job of adjusting what we did so we could avoid the rain as much as possible and still enjoy ourselves. We enjoyed the woodworking demo and the local tea house, and the shrine was absolutely beautiful. JP directed us to an awesome, non touristy ramen shop with rich and tasty broth. We ended the day at the onsen, and with JP’s help, were able to get a private bath and a massage. JP was a safe driver despite treacherous conditions and just a fun guy to talk to who was very knowledgeable about the history and tradition of the area. Highly recommend!
Response from Host, Oct 2026
A typhoon is the hardest weather to shape a Hakone day around, and JP's answer of the woodworking, the tea house, a ramen shop off the usual path and a private bath to finish is a good one. Driving you safely through it mattered most, and we are glad you noticed. Thank you, Ted.
Elie, HavenJapan
Fantastic day trip out of Tokyo! Alex was a great host - very friendly, helpful, and tailored the day to perfectly meet our requests. Great Mt Fuji views, trip to the Shrine, and perfect ending at the Onsen for massage, bath, and late lunch. Great day!
Response from Host, Oct 2026
Fuji, the shrine and then the onsen with a massage and a late lunch is a good order for a Hakone day, Alexis will be pleased he shaped it around what you asked. Thank you for writing.
The HavenJapan team
An amazing experience! Joshua was an outstanding guide, very knowledgeable, super friendly, transportation was luxury style super comfortable. Had great views of Mt. Fuji, the onsen was one of our favorite experiences, and the food reccomendations were on point! We traveled as a family and my 16 yo and 14 yo had an amazing time. Joshua went above and beyond to make our experience the absolute best!
Response from Host, Oct 2026
Two teenagers having an amazing time is the hardest review to earn, and Joshua earned it. We are glad the onsen and his food recommendations were among the best parts of your family's day.
Thank you for your trust.
Elie
We love love LOVED our tour with Alexis out to Hakone and Mt. Fuji area. We were able to secure private rooms in advance for the onsen and loved being able to spend some time relaxing after exploring the Hakone Shrine. Alexis was truly a highlight of our trip - personable, flexible and incredibly patient. This was exactly what we were looking for. If you have a day to get away from the city and see some beautiful scenery, choose this tour!
But most importantly, request Alexis. Many many thanks from our group!
Response from Host, Oct 2026
Booking the private rooms ahead was the right call. Of everything in Hakone, an hour in your own open-air bath after the shrine is the moment I would choose for anyone I care about, and I am glad your group had it.
Alexis has a patience that guests notice before anything else, and he will read every word of this. Many thanks back to all of you.
Elie, HavenJapan
Our guide, Alex(is), was incredibly knowledgeable, accommodating, and a great photographer to boot! He was able to tailor the experience to our needs, and gave us the perfect blend of both historical and social commentary, drawing from his own experiences living here in Japan. I would absolutely recommend this tour, and him in particular if you're looking for a scenic, restful, and educational experience.
Response from Host, Oct 2026
Alexis talks about Japan as someone who lives here rather than someone reciting it, and that is what makes his commentary worth hearing. The photographs are a bonus we never advertise.
Scenic, restful and educational is the day I set out to build, and it is lovely to see it named so precisely. Thank you for writing it down.
Elie, HavenJapan
We were able to customize our day. Skipped things of no interest - and added a few things we wanted to do instead. Pablo Art Museum and Open Air Museum are both worth the time. JP was an excellent guide/driver. Very knowledgeable.
Response from Host, Oct 2026
Two art museums in one Hakone day is a choice I like very much. The Pola in its beech forest and the sculptures spread across the Open-Air Museum's hillside both deserve the time, and leaving out what does not speak to you to make room for them is exactly what a private day is for.
JP is at his best on a day shaped like that. Thank you for travelling with us.
Elie
Alexis was great! Super informative and so fun to travel with. The onsen was so relaxing and really felt like you were in the forest and far from the bustling city
Response from Host, Oct 2026
That forest feeling is the reason we chose this onsen over the bigger, busier ones in town. An hour among the trees after a morning on the road is the best thing we can give a visitor to Tokyo.
Thank you for the lovely words about Alexis.
The HavenJapan team
We had Evan who was an incredible tour guide and the trip wouldn’t have been the same without him - hakone was beautiful with its shrines and more rural, Tokyo getaway charm and we got ourselves a private onsen to have that experiences which was lovely and the hakone Gods blessed us with a great day so got to take several beautiful pictures of Mt Fuji. Loved the experience would definitely do it again.
Response from Host, Oct 2026
The Hakone gods are generous with those who arrive in good spirits, it seems. A private onsen, the shrines and Fuji out for the camera is the full set, and Evan made sure you had all three. I hope a few of those photographs make it off the phone and onto a wall.
Thank you for travelling with us.
Elie
Read the fine print if you wish to cancel due to poor weather conditions like we did they don’t refund you. We had to go on the tour we saw lots of rain and fog, got drenched too. Our tour guide was lovely but I’d never book through this platform I have tried for two days to escalate this matter with no success
Response from Host, May 2026
Dear Chrisoula,
Thank you for your message and for sharing your experience.
First and foremost, we are truly sorry about the weather conditions on the day of your tour, we completely understand how frustrating that must have been. If the platform would have informed us, we would have definitely rescheduled, but sadly they control what they want us, or you, to know. At the same time, we’re very glad to hear that you enjoyed your guide and that they took good care of you throughout the day.
Regarding the refund, we sincerely regret that the platform did not accommodate your request, once again. As mentioned, cancellations, reschedule, and refunds are handled directly by the booking platform, and their policy does not allow refunds within 24 hours of the tour, even in cases of poor weather. If we had been able to assist you with this on our side, we absolutely would have, be it a date change or a cancellation.
That said, we must admit we are a bit surprised by the one-star review. It seems your concerns are mainly related to the platform’s policies rather than the tour experience itself. Reviews like this do have a significant impact on us, especially when the tour and service were delivered as expected and you mentioned having a good experience with your guide and service.
We completely understand your frustration with the platform, and you are right to follow up with them directly, as they are the only ones able to address refund requests. Unfortunately, as a provider, we do not have control over their policies or decisions.
Thank you again for your feedback and for your understanding.
Kind regards,
Amazing day with a friendly and kind driver. He took us to all the places we wanted to and even added an extra stop at outlet mall when we asked for it. The car was immaculate and very comfortable. I would highly recommend the tour to anyone who wants to be in control of their timings for the day and see things without the bus crowds.
Response from Host, Oct 2026
An outlet stop is on none of our itineraries, and that is exactly why we said yes. Setting your own timings, with no bus and no crowd deciding the pace, is the whole reason this tour exists.
Thank you for putting it so clearly.
The HavenJapan team
It is an excellent opportunity to get a glimpse of life outside the big cities. The highlight, of course, is the whole onsen experience. Joshua, as a guide and driver, was more than excellent. Knowledgeable, polite, friendly, and flexible with our preferences
Response from Host, Oct 2026
Hakone is where Japan slows down, close to Tokyo and a world away from it, and the onsen is where you feel that most. I am glad you had it, and glad Joshua was the one to show you.
Thank you for writing.
Elie
We had a wonderful day with JP! The whole day was perfect... From pickup in a really comfortable luxury van to great stops for Mt Fuji photos to Sake at an Inn built in the 1600's. We went to a beautiful shrine in the forest and we had a wonderful experience at an Onsen with fabulous lunch! JP was both very knowledgeable and entertaining. A great day at a nice pace and saw so much! Thank you JP👌
Response from Host, Oct 2026
The tea house you stopped at has been serving travellers on the old Tokaido road for close to four centuries, and it still never feels like a museum, which is why I love it.
A shrine in the forest, Fuji for the camera and a long lunch at the onsen, all at an easy pace: you had the day exactly as it should be. Thank you.
Elie, HavenJapan
The day way fantastic and I enjoyed the beautiful scenery, food, and company. I did not want to go to the onsen, so my guide Cyril, found alternative locations that satisfied my request to maximize our time outdoors. I learned quite a bit about history, culture, and geography. The day was absolutely memorable!
Prior to the tour, Elie was very helpful and made my trip Japan easy to arrange. Thanks to both for the adventure.
Response from Host, Oct 2026
It was a pleasure to help you plan, and even more of one to read how it went. Leaving out the onsen for more time outdoors is a perfectly good way to spend a Hakone day, and Cyril knows the paths and viewpoints that make it worthwhile.
Thank you for trusting us with the adventure.
Elie
What a fantastic day with Darell on our Hakone trip. We had a wonderful time seeing Mt. Fuji, Hakone Shrine, a traditional tea house that has been run by the same family for over 400 years as well as a visit to an Onsen. Darell was an amazing guide and driver, filling us in on all the history along the way and was fluent in Japanese and English. Highly recommended.
Response from Host, Oct 2026
A family tea house that has been pouring for four hundred years puts any day in perspective, and I never tire of taking guests there. Darwell speaks Japanese well enough to hear the stories straight from the people who keep these places, which is a gift on a day like yours.
Thank you for writing.
Elie, HavenJapan
Amazing experience! Amy and Elie were awesome
Hosts! Thanks so much for the experience! It snowed yet had so much fun!🤩
Response from Host, Oct 2026
That is a lot of stars, thank you so much! It was a pleasure spending the day with you under these conditions. Hakone under snow is a rare sight, and you made the most of every flake. Thank you from both of us; it was a joy to host you that day.
Elie
We had a great day with Lucas. He was very knowlegeable about the history and made it an adventure we won't forget!
Response from Host, Jan 2026
Dear Janice,
Thank you for sharing your experience. Lucas way of bringing history to life often turns a visit into a real journey, and I’m glad this adventure stayed with you. I'll be sure to share this with him.
Kind regards,
Elie
Great day. Lucas was wonderful guide. The clouds parted so we were able to see Mt Fuji. Hot spring/onsen was excellent
Response from Host, Jan 2026
Dear Kathy,
Thank you for your kind note. I’m very happy to hear you enjoyed the day with Lucas, and that Mt. Fuji decided to reveal itself. Ending the visit with a relaxing onsen is always a special way to conclude the journey, and I’m glad it left such a positive impression.
Kind regards,
Elie
Our tour was amazing. Lucas, our Driver and guide, was prompt with pickup and continued that throughout the day. We started at Mt Fuji and spectacular views and ended with an Onsen in Hakone before driving back to Tokyo. We couldn't have a=had a better experience. We were never rushed and always allowed to experience the locations we visited with at our pace. The vehicle was amazing and comfortable and we'd highly recommend booking this tour again
Response from Host, Jan 2026
Dear Richard,
Thank you very much for sharing your experience. I’m delighted to hear that the day unfolded so smoothly, from the early views around Mt. Fuji to the calm of the onsen in Hakone. Lucas takes great care in setting the right pace, allowing guests to truly enjoy each place without feeling rushed, and I’m glad this came through. It’s also wonderful to know the comfort of the vehicle and the overall flow of the day added to the experience. I truly appreciate your recommendation.
Kind regards,
Elie
An absolutely outstanding tour! From start to finish, everything was perfectly organised and full of memorable moments. Our guide was exceptional — engaging, deeply knowledgeable, and genuinely passionate about the history and culture behind every stop. They created the perfect balance of storytelling, humour, and practical tips, making the entire experience both insightful and fun.
We left with a much deeper appreciation of the place and countless great memories. I would recommend this tour without hesitation.
Response from Host, Nov 2025
Dear Giorgio,
Thank you very much for your wonderful review. I’m truly glad to hear that the day felt so well-organised and filled with meaningful moments. Your kind words about your guide mean a lot, sharing these landscapes, stories, and small cultural details is something we care about deeply, and it’s rewarding to know it left such an impression. I’m delighted the experience helped you connect more deeply with Hakone and its history.
Kind regards,
Elie
Lucas was a fantastic guide and driver for a fun day trip from Tokyo! So glad we booked this as I don’t think we would have been able to navigate the trains and buses on our own. Lucas was so friendly, knowledgeable and a great driver.
We had spectacular views of Mt Fuji, learned some history and culture while visiting the temples, enjoyed a great lunch. I would highly recommend the Open Air museum it was fantastic! We also enjoyed the onsens at sunset. Really fun day!
Response from Host, Nov 2025
Dear Rebecca,
Thank you so much for sharing your experience. I’m delighted to hear how much you enjoyed your day with Lucas, he’ll be very happy to know his knowledge, driving, and gentle guidance helped make everything smooth and enjoyable. It sounds like you caught Hakone at its best, with clear views of Mt. Fuji, a beautiful temple visit, and a peaceful onsen at sunset. I’m also glad you chose the Open-Air Museum, it’s a wonderful place to explore.
Kind regards,
Elie
I believe u should give this trip a priority … extremely relaxing … the tour guide was very knowledgeable ,
Which is quite rare … I was able to go to hot spring , have a nice massage and a fun lunch …;)
Response from Host, Nov 2025
Dear Caterina,
Thank you for your lovely message. I’m very happy to hear the day felt so relaxing and that the mix of onsen, massage, and a simple enjoyable lunch created such a pleasant rhythm for you. It’s wonderful to know the explanations throughout the day added something meaningful to the experience.
Kind regards,
Elie
We had Evan as our wonderful tour guide. Despite a very cloudy/foggy day, we had a blast seeing sites in Hakone and up on the viewing areas on the mountain roads. He kept the conversation flowing, and focused not only on history but on items or sites of interest to our family. He took us to hidden gems, and the tour included not only the Hakone shrine, but also stepping through time on a part of the preserved centuries old Tokaido Road and the military gate in Hakone, a tea house, and then we rounded out the day with a traditional onsen and lovely dinner. An unforgettable experience.
Response from Host, Oct 2025
Dear Michelle,
Thank you very much for your wonderful feedback. I’m delighted to hear that, even under the fog, your day in Hakone felt full of discovery and warmth. Evan truly enjoys revealing those quieter, hidden corners that many visitors miss, and it’s great to know your family connected with them so well. From the Tokaido Road to the onsen and dinner at the end, it sounds like you embraced the full spirit of the region, a journey through history, culture, and calm.
Kind regards,
Elie
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