Top Tokyo Travel & Transportation Services
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Rachel_D, Jul 2026
Transfer in Seoul
This was easy to book. Our drivers communicated consistently using WhatsApp so nothing was "up in the air". Each driver was prompt (actually early) and we made it to our destination without a hitch. I would recommend this service. It made for a stress-free transfer.
Fatima_W, Jul 2026
Driver was on time,...
Driver was on time, communicated every step of the way so we were always in touch, and navigating the airport would have been so much harder without him. We are so happy we booked this to get us from the airport to our hotel. We will be returning to the airport the same way. Thank you Mr. Suda!
Gregorio_A, Jul 2026
A very good service.
Upon arrival on the airport, we received a message from the driver that he is already there and indicating where he is.Upon exiting the immigration,we found him quickly for he is there at exit waiting for us and got our baggage’s and lead us to the car, a big one and very comfortable. The driver is very nice and pleasant. Highly recommend this company.
Alexander_S, Jul 2026
100% Worth It!
When we landed, the driver texted and informed us that he was already waiting for us. Exiting customs, we planned to meet at the information stand to avoid the massive crowd of people by the doors. The car was clean and comfortable, and the whole experience made as feel much more comfortable and secure our very first hour in Tokyo. 100% worth it. 100% will use this service again.
Nicole_H, Jun 2026
Prompt & reliable
Great communication. The company GT-Transfer contacted me via WhatsApp to let me know the driver will be picking our family at the scheduled time. Our driver Mr. Zhao was very prompt & courteous. The drive was easy fast and very safe. I would highly recommend this company. .
Merritt_G, Jun 2026
Professional and safe
The driver picked me up exactly where the company said he would, with a sign with my name on it. He was a safe driver and took me to my hotel in Shinjuku. Only concern was that he didn't speak English, and I was hoping to ask him questions. Otherwise, a very professional service.
ocmcculloch, Jun 2026
Profesional delux AirPort pick-up
AirPort pick-up and drive To the hotel . At first there was a Miss communication with Viator since we were told someone would be outside customs with a sign with my last name. However the driver made it very easy to find him just underneath us communicated through WhatsApp. He was very professional and kind . He drove us in a very nice, comfortable new van with plenty of room for my family. I would definitely recommend this Service.
Denise_D, Jun 2026
Welcome to Japan!
What a stress free way to arrive! My contact, Mindy, kept us informed the entire day before we left. When our flight was delayed due to a tropical storm Mindy kept in contact with me the whole time to reassure they were tracking our flight and I would not be cheated any extra time. Our driver was there and waiting after a very long day so nothing for us to figure out. I highly recommend this convenient and friendly service!
Felix_G, May 2026
Excellent Hotel to Airport Service
Viator makes it easy to connect with private drivers. I ordered a one way from my hotel in Shinjuku to Narita Airport. The driver contacted me the day before to confirm the pick up, then again as soon as she arrived. The service was excellent, the vehicle was clean with many seat options and we got to the airport in great time. The driver was professional, friendly and efficient. Will book again.
Chad_K, Mar 2026
Great transfer option for family and groups!
We preordered our private Taxi from Haneda airport to Hatchobori for a family of 5 (2 adults & 3 kids - 13, 9, and 4 yrs old). We strongly recommend this approach as the price was fair during rush hour and took us 45 min from airport to hotel. Driver was communicative and was waiting for us upon arrival. Great first experience for Americans visiting Japan for the first time.
OmarAzfar_H, Dec 2025
Itinerary was carefully...
Itinerary was carefully planned and it did not feel rushed at all. I am truly sorry but I forgot the Japanese name of the tour guide (I remember her English name, which I believe is Grace), she is not only very knowledgeable, but also very sweet and kind. Overall a very fun trip even when you’re going solo!
Nora_R, Sep 2025
Smooth transfer to airport.
I traveled with my husband and another couple. I booked transfer from our hotel to Haneda Airport for 11:30 am
The driver contacted me a day before introducing himself.
On the morning of departure he massaged me in advance to say he will be on time and provided us with plate number and color of the car.
He arrived 10 mins early, but we were ready and so we departed hotel earlier that scheduled and arrived to airport early after a smooth ride.
The driver was very polite and helpful with our luggage, loading and unloading it himself.
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