City Sightseeing Reykjavik Hop-On Hop-Off Bus Tour: 24 or 48-Hour

Reykjavik, Iceland

High interest

Booked 2 times today.

1 hour 20 minutes (approx.)
Offered in: English

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Overview

Discover Reykjavik by City Sightseeing bus, and explore the Icelandic capital on a hop-on hop-off tour. Your voucher is valid for 24 or 48 hours, so use it to ride around Reykjavik and visit the attractions that interest you most. Hop off to visit Laugardalur Valley, Harpa Concert Hall and more, or stay on board for a full loop and listen to the audio commentary to learn about the city.

Set your own itinerary and explore Reykjavik at your own pace
Full commentary provided as you see the city's top attractions
Hop on and off at 16 stops around the city
Sightseeing pass valid for 24 or 48 hours from time of first use

What's Included

Unlimited hop-on hop-off for 24 or 48 hours
Multilingual audio commentary in 8 languages + headphones.
Free Wi-Fi

Gratuities
Hotel pickup and drop off
Food and drinks, unless specified

Meeting and Pickup

Operating hours

Select your preferred tour option to see hours.

View tour option

Departure Point

You may start this tour at any of the stops listed.

Ticket Redemption Point

Harpa Concert Hall and Conference Centre, Austurbakki 2, 101 Reykjavík, Iceland

Itinerary

Hop aboard your City Sightseeing bus at any of the 16 stops around Reykjavik, and show your voucher to the driver. How long you stay on board the bus is up to you; your voucher is valid for 24 or 48 hours (depending on the option chosen), allowing you to hop on and off the bus wherever and whenever you like.

If you wish, stay on board for the full loop and admire landmarks like Harpa Concert Hall and Reykjavik City Hall from your double-decker bus. Or why not hop off at Laugardalur Valley to visit thermal pools and the spa? Other attractions that line the route include the National Gallery of Iceland and the Whales of Iceland exhibition—a treat for all the family.

Entrance fees to attractions are at your own expense. You are also welcome to stay on board to learn about the sights. Audio commentary is provided while you ride. Read the Itinerary for a full list of sights and stops.

Red Route

16 Stops

13 Points of Interest

Duration: 1 hour 20 minutes

Operating Schedule: 1st May - 30th September: First departure from Stop 1 at 8:30am. Last departure from Stop 1 at 5:30pm. Tour duration: 80 minutes. Frequency: every 30 minutes

Harpa Concert Hall and Conference Centre

Old Harbour Souvenirs

Reykjavík Maritime Museum

Whales of Iceland

National Museum of Iceland

Lækjargata

Laugavegur

Reykjavík Art Museum Kjarvalsstaðir

Hallgrimskirkja

BSÍ

Perlan

Marc O'Polo

Hilton Reykjavik Nordica

Laugardalur

Skarfabakki Harbour

Félagstún 1

Points of interest passed by on this route

Hallgrimskirkja

Perlan

National Gallery of Iceland (Listasafn Islands)

Laugardalur Park

National Museum of Iceland

Sun Voyager

Reykjavik Maritime Museum

City Sightseeing Reykjavik

Harpa Concert Hall and Conference Centre

Reykjavik City Hall

Hofdi House

Kringlan Mall

Whales of Iceland

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Near public transportation
Most travelers can participate
This tour operates all year round, except for 17th June, 6th & 20th August, 24th & 31st December.
1st May - 30th September:

First departure from Stop 1 at 8:30am
Last departure from Stop 1 at 5:30pm
Tour duration: 80 minutes
Frequency: every 30 minutes
Mobile and Paper Vouchers can be redeemed at any of the tour stops along the route, with the first being the hop-on hop-off bus stop at Harpa Concert Hall
With your voucher, enjoy flexible access for up to 12 months from the travel date you select at check-out.

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

3.2

based on 883 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Sort by: Most insightful

Great way to get an...

Karen_S, Aug 2026

Great way to get an overview of the city. Stops were well marked, buses were clean and headsets were provided for audio. The audio could have been more comprehensive but the route maps gave us most info that we wanted to determine our stops.

Stops although easy to...

janepellegrino, Aug 2026

Stops although easy to find after you have taken the tour once, are not readily apparent. Tour itself was basic and a good was to spend a couple of hours and get a better feel for the area.

Response from Host, Aug 2026

Thank you for taking the time to share your feedback! 😊 We’re glad to hear that you enjoyed the tour and found it a good way to spend a couple of hours getting a better feel for **Reykjavik**. 🚌✨ We also appreciate your comment regarding the visibility of the stops. We understand how important clear and easily identifiable stops are for a Hop-On Hop-Off experience, and we’ll share your feedback with the local team for consideration. We hope to welcome you back to Reykjavik for another City Sightseeing experience in the future! ❤️

Easy navigation

Ronald_R, Aug 2026

Easy way to get a round and understand the city. Took the full tour and the picked the stops we wanted try.

Response from Host, Aug 2026

Thank you so much for your lovely review! 😊❤️ We’re delighted to hear that you found **City Sightseeing Reykjavik** an easy and convenient way to explore the city and get your bearings. 🚌✨ Taking the full tour first and then choosing the stops you wanted to explore further is a great way to make the most of the Hop-On Hop-Off experience! 👏🌆 We hope to welcome you back on board for another City Sightseeing adventure soon. ❤️

Interesting

William_S, Jul 2026

Interesting and enjoyable though Reykjavik is not a downtown city. Drivers were very nice and very helpful

Response from Host, Jul 2026

Thank you very much for sharing your experience with us! We are delighted to hear that you found the City Sightseeing Reykjavík tour interesting and enjoyable. We truly appreciate your kind words about our drivers, and we are pleased to know that their friendliness and helpfulness contributed positively to your visit. We hope to welcome you again on board and continue helping you discover the highlights of Reykjavík in a comfortable and memorable way.

Good, but not as convenient as some places.

Judith_G, Jul 2026

Having used hop on buses in other cities, my expectations were high. The drivers were friendly and seemed competent. The recorded narrative was informative. However, the buses were 20 to 30 minutes apart and one went right past, so it's not as convenient as in some cities.

Response from Host, Jul 2026

Dear Judith, Thank you for taking the time to share your feedback. We're pleased to hear that you found our drivers friendly and professional, and that you enjoyed the recorded commentary during your City Sightseeing Reykjavík tour. We're sorry that the bus frequency and your waiting time did not fully meet your expectations. We appreciate your comments, as they help us continue improving our service. We hope to have the opportunity to welcome you on board again in the future. Remember, you can continue exploring amazing destinations with City Sightseeing, not only in Iceland, but also across Spain and many other cities around the world. 🌍🚌

Good experience

Jean_L, Jul 2026

It was a good way to see Reykjavik. Very easy to navigate. Buses where there when scheduled you were able to track when the bus would arrive

Great way to see the...

EdithH_K, Jul 2026

Great way to see the highlights. Make sure to stop at the perlan museum. Bus ran well and narrative was very informative.

Response from Host, Jul 2026

Dear Edith, Thank you for your wonderful review! We're delighted to hear that you enjoyed exploring the city's highlights with City Sightseeing Reykjavík. Our Hop-On Hop-Off tour is designed to offer a convenient and informative way to discover Reykjavík at your own pace, so it's great to know the service met your expectations. We're also pleased that you found the onboard commentary informative and that the buses operated smoothly throughout your visit. Thank you as well for recommending a stop at the Perlan Museum. It's a fantastic attraction and a favourite among many of our visitors. We truly appreciate your recommendation and hope to welcome you on board again during your next visit to Reykjavík or at another City Sightseeing destination around the world. Kind regards, The City Sightseeing Team

Horrible experience

Donna_G, Jul 2026

Do not purchase! Provider is not reliable. Busses run 50 to 60 minutes apart. Website clearly states busses run every 20 minutes. This is false advertising. Good only way if you want to hop on only.

Response from Host, Jul 2026

Dear Donna, Thank you for taking the time to share your feedback regarding your City Sightseeing Reykjavik experience. We are sorry to learn that the service did not meet your expectations. We understand how disappointing it can be when the experience differs from what was anticipated. We appreciate you sharing your comments, as customer feedback helps us continue reviewing and improving our service.

Pay attention!

JOANNE_S, Jul 2026

Driver didn’t announce stops. You need to follow the map or audio closely to see where you want to get off. Also be ready to get up and move quickly towards the exits or driver just takes off. This is very different from what I’ve experienced on HOHO buses in other cities. Now that some stops aren’t necessarily close to what you might want to see. Be ready to walk a bit. Other than those two items, the HOHO is a good way to get an overview of parts of Reykjavik.

Response from Host, Jul 2026

Dear Joanne, Thank you for taking the time to share your feedback about your City Sightseeing Reykjavik experience. We're pleased to hear that you found our hop-on hop-off tour to be a good way to get an overview of Reykjavik. At the same time, we appreciate your comments regarding the stop announcements and boarding experience. Feedback like yours is valuable and will be shared with our local team as we continue working to improve the overall customer experience. Thank you once again for your review, and we hope to welcome you on board again in the future.

Great experience!

Sam_C, Jul 2026

The trip shows the high points of Reykjavík, even though the weather was rainy and overcast the trip was enjoyable. The description on the earphones was very good!

Response from Host, Jul 2026

Dear Sam, Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed discovering the highlights of Reykjavík with our City Sightseeing tour, even despite the rainy and overcast weather. We are especially pleased to know that you found the audio commentary clear and informative, as it is designed to help our guests learn more about the city while enjoying the journey at their own pace. We truly appreciate your feedback and hope to welcome you again on board for another memorable City Sightseeing experience. Best regards, City Sightseeing Reykjavík

transportation

Cynthia_W, Jul 2026

It's a great way to get around the city and to see the sights. Drivers are helpful if you are handicapped

Response from Host, Jul 2026

Hi Cynthia, Thank you for your kind review of City Sightseeing Reykjavik! We're delighted to hear that you found our Hop-On Hop-Off bus tour to be a convenient way to explore the city and discover Reykjavik's main attractions. It's especially rewarding to know that our drivers made you feel supported and were helpful in assisting passengers with accessibility needs. We'll be sure to pass your kind words along to the local team. Next time visiting Reykjavik, we recommend combining your bus ticket to discover Iceland's natural marvels at the Wonders of Iceland exhibition, joining our Nothern Lights Tour or our Golden Circle Tour. Thank you for choosing City Sightseeing to experience Reykjavik. We hope to welcome you on board again on your next adventure!

Great way to see more of the city

Nicole_W, Jul 2026

Great way to get to see more of the city you are in . We prefer to booked to save time. To skip the line.

Response from Host, Jul 2026

Dear Nicole, Thank you very much for sharing your experience with City Sightseeing Reykjavik. We are delighted to hear that you enjoyed your hop-on hop-off bus tour of Reykjavik and found it to be a great way to discover more of the city. Our goal is to provide visitors with a convenient and flexible way to explore Reykjavik's most iconic landmarks and attractions at their own pace. We are also pleased that you found booking in advance beneficial. Reserving your tickets ahead of time is indeed a great way to save time and start enjoying the sightseeing experience without unnecessary delays. Thank you for choosing City Sightseeing Reykjavik. We truly appreciate your kind recommendation and look forward to welcoming you on board again during your next visit. Kind regards, Quality Department

Do not trust the Hop on Hop bus in Reykjavik to get were you want to go!

Don_B, Jul 2026

The hop on hop bus in Reykjavik is terrible. We boarded the bus at stop #1 Harpa Concert Hall. We then proceeded to stop #11 Perlan a glass dome exhibition of the wonders of Iceland. What a great experience here. We then went outside to proceed on our hop on hop tour. We waited for an hour for a bus that is supposed to be every 30 minutes. We then proceeded to stop #12 Kringlan shopping centre. We went inside for a little while and came out to wait for a bus, and wait we did. We waited for 1 hour and 20 minutes. Now we were getting closer to our ship departure time. We were just about to give up on the bus and get a taxi when a bus arrived but the driver said the bus was full and the next one was right behind him. The passengers from the second level said there are two seats up top so we got on the bus. We proceeded stop #15 Skarfabakki Harbour were us and most of the passengers got off and walked down the dock to our ship to make our departure time. Our ship was leaving for Greenland. What a poorly run business! How can you can have to wait almost 1 1/2 hours for a bus that is supposed to run every 30 minutes. The two days in Reykjavik almost ruined an otherwise great Iceland experience. I believe they should refund our money for the hop on hop tour. If they can’t run the business any better than this they should get another company to take over with some organizational skills.

Response from Host, Jul 2026

Dear Don, Thank you for taking the time to share such a detailed account of your experience. We are truly sorry to learn that your City Sightseeing Reykjavik Hop-On Hop-Off tour did not meet your expectations. We completely understand how frustrating it must have been to experience such long waiting times, particularly with the added pressure of returning to your cruise ship on schedule. This is certainly not the level of service we aim to provide, and we sincerely regret the inconvenience and disappointment this caused during your visit to Reykjavik. Your comments regarding the bus frequency, capacity and overall operation have been shared with our local team for thorough review. Feedback like yours is invaluable, as it helps us identify areas where improvements are needed to provide a more reliable sightseeing experience for all our guests. We appreciate you bringing these issues to our attention and hope that, despite this experience, you were still able to enjoy some of Reykjavik's highlights. We also hope to have the opportunity to restore your confidence in City Sightseeing on a future visit.

Bus down

Dennis_R, Jul 2026

Was going well until two buses broke down. Instead of finding substitute buses, they ran with reduced capacity. We nearly missed getting back on our ship.

Response from Host, Jul 2026

Dear Customer, Thank you for taking the time to share your feedback about your experience with City Sightseeing Reykjavík. We are pleased to hear that your tour started well, but we are very sorry that unexpected bus breakdowns affected the remainder of your journey. We understand how concerning it must have been, especially when you were trying to return to your cruise ship on time. While mechanical issues can occasionally occur despite regular maintenance, we sincerely regret the inconvenience caused and appreciate you bringing this to our attention. Your comments will be shared with our local operations team as we continually work to improve the reliability of our City Sightseeing Reykjavík service. We hope to have the opportunity to provide you with a much smoother sightseeing experience in the future. Kind regards, The City Sightseeing Team

Great way to get around town & sightsee.

Lyndon_L, Jul 2026

Excellent-One of the best hop on and hop off excursions we have been on. Efficiently run and a great way to get around Reykjavík and sightsee..

Response from Host, Jul 2026

Thank you so much for your fantastic review! We're delighted to hear that you consider City Sightseeing Reykjavík one of the best Hop-On Hop-Off experiences you've enjoyed. It's wonderful to know that you found the service efficient and that it was a great way to explore Reykjavík while visiting the city's main attractions at your own pace. Next time visiting Reykjavik, we recommend combining your bus ticket to discover Iceland's natural marvels at the Wonders of Iceland exhibition, our Golden Circle Tour, our Jökulsárlón Glacier Lagoon Tour, our Return Airport Transfer, our South Shore Aventure, our Lava Tunnel Tour or our Northern Lights Tour. We truly appreciate your kind words and look forward to welcoming you on board again for another memorable sightseeing adventure in Reykjavík!

Never got on it. Suppose...

Diane_P, Jul 2026

Never got on it. Suppose to be a stop near motel but was not and then went to one of the stops and never showed up over 90min. Trying to get refund since service never rendered.

Response from Host, Jul 2026

Dear Diane, Thank you for sharing your feedback. We are truly sorry to learn that you were unable to enjoy your City Sightseeing Reykjavík tour. We understand how frustrating it must have been to wait for over 90 minutes after going to one of our designated stops, especially when you were expecting to begin your sightseeing experience. This is certainly not the level of service we strive to provide. Regarding your refund request, our customer support team will review your case in accordance with the details of your booking and our operating records for that day. We appreciate your comments, as they help us identify areas where we can improve both our service and communication. We hope to have the opportunity to provide you with a much better experience should you visit Reykjavík again.

This wasn't one of the...

Larry_C, Jul 2026

This wasn't one of the best hop o hop offs we have experienced. Got off cruise ship and went to first stop. After 15 minutes, bus pulls up. Driver says he is running late and is full but next bus is "right behind ". Thirty minutes later another bus pulls up. He also says he is late. Only room for four people but can't sit together. We get one. The group behind us finally gets a bus fifteen minutes later. And it breaks down. They have to wait for replacement bus to come. Not up to your usual standards.

Response from Host, Jul 2026

Dear Larry, Thank you for taking the time to share your experience with the City Sightseeing Reykjavik Hop-On Hop-Off Bus Tour. We're sorry to hear that your visit did not meet the high standards you have come to expect from City Sightseeing. We understand how disappointing it must have been to experience delays, limited availability on the buses, and the unexpected vehicle breakdown, especially after arriving from your cruise ship. While occasional operational issues can arise, this is certainly not the level of service we aim to provide. Your feedback has been shared with our local team so they can review what happened and continue improving the reliability and capacity of the service during busy periods. We truly appreciate your comments and hope to have the opportunity to provide you with a much smoother and more enjoyable sightseeing experience on a future City Sightseeing tour. Kind regards, City Sightseeing

Hope on hop off to the rescue

Margaret_G, Jul 2026

Great way to see the city. Also used it as a source of transportation to get to the lava show and also bus station which linked me to transportation to sky lagoon. A wonderful thank you to the driver who took a bus load of carnival passengers back to the boat as we didn’t know the last shuttle was 5 pm. God bless him. He saved us from lots of inflated taxi fares or an hour walk.

Response from Host, Jul 2026

Dear Margaret, Thank you very much for sharing your wonderful experience with City Sightseeing Reykjavik. We are delighted to hear that you enjoyed your hop-on hop-off bus tour of Reykjavik and that our service helped you not only explore the city's main attractions but also conveniently reach destinations such as the Lava Show, the bus station, and your connection to the Sky Lagoon. We are especially grateful for your kind words about our driver. We will be delighted to share your appreciation with the team. It is wonderful to know that his helpfulness and professionalism made such a positive difference to your day and helped you return to your cruise ship without unnecessary stress. At City Sightseeing Reykjavik, we are committed to providing a reliable, convenient, and enjoyable sightseeing experience, while delivering exceptional customer service to every guest. Thank you for choosing City Sightseeing Reykjavik. We truly appreciate your recommendation and look forward to welcoming you on board again during your next visit. Kind regards, Quality Department

Helpful to see the whole city

Noel_F, Jul 2026

Which of the sightseeing tour to get a quick overview of the Sydney. The bus drivers were courteous and helpful. Portions of the audio were not working specifically the female audio speaker. Other than that, it was as expected.

Response from Host, Jul 2026

Dear Noel, Thank you for taking the time to share your feedback about your experience with City Sightseeing Reykjavik. We are pleased to hear that you found our hop-on hop-off bus tour of Reykjavik to be a helpful way to get an overview of the city and that our bus drivers were courteous and helpful throughout your journey. We are, however, sorry to learn that you experienced issues with part of the onboard audio commentary. We understand how important the audio guide is to the sightseeing experience, and we appreciate you bringing this to our attention. Your comments will be shared with the relevant team so that we can continue improving the quality of our service. If you would like us to review your experience in more detail, please feel free to contact our Customer Service Department. Thank you again for your valuable feedback. We hope to welcome you on board City Sightseeing Reykjavik again on your next visit and provide you with an even better sightseeing experience. Kind regards, Quality Department

Very good hop on hop off

Gdeleanu, Jun 2026

Excellent itinerary, frequent buses Very good narrative and interest information Personnel very helpful and friendly

Response from Host, Jun 2026

Thank you for your great feedback! We are delighted to hear that you enjoyed your experience with City Sightseeing Reykjavik, including the frequent bus service, the informative audio commentary, and the helpful and friendly team on board. Providing a high-quality hop-on hop-off city tour in Reykjavik with engaging information and reliable service is exactly what we aim for, so it is wonderful to know we delivered this for you. Next time visiting Reykjavik, we recommend combining your bus ticket to discover Iceland's natural marvels at the Wonders of Iceland exhibition, chasing the Northern Lights on our magical tour or our fantastic Golden Circle tour. We truly appreciate your kind words and hope to welcome you on board again soon!

Ok if you don’t mind being left behind

angela_m, Jun 2026

Not a lot to see on this tour but an easy way of getting around - the best part is they pull into the cruise port I didn’t like the fact they stopped at the stops for a minimum time- no one gets off to see if passengers waiting or coming toward bus, I was on way and waved - I know driver saw me but he drove off - not impressed and wouldn’t recommend

Response from Host, Jun 2026

Dear Angela, Thank you for taking the time to share your feedback. We are sorry to hear that your experience on the Reykjavik Hop-On Hop-Off tour did not fully meet your expectations. We regret the situation you described regarding the stop procedure and the impression of the service at the bus stops. Your comments are very important to us, as they help us identify areas where we can improve both our operations and customer experience. We will make sure to pass your feedback on to the relevant team for review. We truly appreciate your input and hope to have the opportunity to provide you with a better experience in the future.

I wish these tours would...

Jandl_D, Jun 2026

I wish these tours would go back to live people doing the commentary. The commentary didn't work on one of the buses. On another it was ahead of the bus and it was just anemic in general. If you want to buy the 48 hour pass, it's a decent way to get around the city but otherwise, it's a poor tour and doesn't do much to introduce you to Reykjavik.

Response from Host, Jun 2026

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with City Sightseeing Reykjavík did not fully meet your expectations, particularly regarding the audio commentary. We understand how important it is to have clear, engaging and well-synchronized information during a sightseeing tour, and we regret the technical issues you encountered on one of the buses as well as the timing problems on another. Your comments about the quality of the commentary and the overall introduction to the city are very valuable. We will pass them on to our local team, as we continuously work to improve both the audio system and the overall visitor experience on our hop-on hop-off bus tours. We’re glad to know that the 48-hour pass still provided some convenience for getting around Reykjavík, and we sincerely hope you might consider giving us another opportunity in the future to offer you a smoother and more informative experience. Next time visiting Reykjavik, we recommend combining your bus ticket to discover Iceland's natural marvels at the Wonders of Iceland exhibition, going on our Northen Lights Tour or our Golden Circle tour. We hope to see you again!

Horrible Experience

Ron_J, Jun 2026

When I bought my tickets onlie, i received a QR code that said plainly "this is not your ticker" and that I was to go to Harpa to exchange it for tickets. I was told that Harpa would open at 8:30 the next morning. I pid the expensive price of a taxi only to find from others who had come with the same instructions that the place does not open untiol 10. I took a taxi home, and returned at ten. And was then told at the desk that they did not issue tickets. Instead I should just show my QR code on any bus at any stop. This was all the more frustrating because my apartment is two minutes from stop 7. We could have just gone there to ride the bus. Next, many people on the two busses we rode were seniors (as am I), but both drivers gave no attention to this. They stomped on the gas while older people were still finding their way to a seat. In the first bus an older man was actualy hurled down the aisle and had to be caught by other passengers before he hit the floor. On the second bus, an older woman sitting in a seat that faced outward toward the aisle was slammed hard against the wall to her left by the driver slamming on his brakes. In conclusion, I would say that this company needs serious attention to its pre-ride policy statements and the quality of drivers employed. Seniors need to ride with extreme caution.

Response from Host, Jun 2026

Thank you for taking the time to share your detailed feedback about your experience with our City Sightseeing Reykjavík hop-on hop-off bus service. We are very sorry to hear about the confusion regarding your ticket redemption process and QR code instructions. We understand how frustrating it must have been to receive conflicting information about Harpa opening times and ticket validation, especially after incurring additional taxi costs. This is not the level of clarity and convenience we aim to provide in our city sightseeing booking and boarding process, and we will review the communication carefully to ensure instructions are accurate and consistent. We are also truly concerned by your comments regarding safety on board. The experience you describe involving abrupt braking and acceleration is not acceptable within our hop-on hop-off sightseeing bus operations, where passenger safety (especially for seniors) is a priority. We take these incidents very seriously and will escalate this immediately to the local operations team in Reykjavík for investigation and driver performance review. Your feedback regarding both the pre-boarding information and onboard driving standards is extremely important to us and will be used to reinforce training and improve the overall City Sightseeing service quality and passenger safety standards. We sincerely regret that your experience did not meet expectations and thank you for bringing these matters to our attention.

It’s a good way to get an...

Jill_R, Jun 2026

It’s a good way to get an overview of the city. The buses have good audio narration that no one mentioned until our last ride when the driver handed out earphones. There is no set schedule and it can be 30 minutes or more. We waited that long only to be told the bus was full.

Response from Host, Jun 2026

Dear Jill, Thank you for taking the time to share your feedback about your City Sightseeing Reykjavik experience. We are pleased to hear that you found the tour a good way to get an overview of the city and that you appreciated the audio narration when it was available. Our hop-on hop-off bus is designed to help visitors discover Reykjavik’s main highlights comfortably while learning about the city through guided commentary. However, we are very sorry to hear about the inconvenience you experienced regarding the availability of headphones, waiting times, and the situation where you were unable to board due to capacity. We understand how frustrating this must have been, especially after waiting for an extended period, and we sincerely apologise for the impact this had on your experience. Your comments regarding communication, frequency perception, and boarding capacity have been shared with our Reykjavik operations team for review, as we are committed to improving both service reliability and passenger information. Next time visiting Reykjavik, we recommend combining your bus ticket to discover Iceland's natural marvels at the Wonders' of Iceland exhibition, chasing the magical Nothern Lights on our tour ofr exploring the Golden Circle. We truly appreciate your feedback, as it helps us identify where improvements are needed to provide a smoother and more consistent sightseeing experience. Kind regards, City Sightseeing Reykjavik Team

.never scanned the QR code

Michelle_H, Jun 2026

It seemed all drivers were heavy on the gas and break. It was certainly convenient for what we needed.

Response from Host, Jun 2026

Hi Michelle_H, Thank you for taking the time to share your feedback about your City Sightseeing Reykjavik Hop-On Hop-Off Bus Tour. 😊 We’re glad to hear the service was convenient for your needs during your visit. 🚍 We’re sorry to hear your comments regarding driving comfort, and your feedback has been shared with our local team for review. We appreciate your comments and hope to welcome you again for a smoother experience in the future. Best regards, Quality Department

A Great Way to See Reykjavik

Rosanna_C, Jun 2026

You don’t have to go to the Harpa to catch the bus tour. Any stop on the route works. Make sure you get a map with all the stops to help plan your experience.

Response from Host, Jun 2026

Dear Customer, Thank you for sharing your helpful feedback. We’re glad to hear you enjoyed your experience with City Sightseeing Reykjavik and found the hop-on hop-off bus tour a convenient way to explore the city. You’re absolutely right, passengers can join the tour at any stop along the route, which makes it very flexible and easy to fit into any sightseeing plan. We also appreciate your tip about using the route map to plan the experience. Having a clear overview of all stops definitely helps visitors make the most of their city tour and discover Reykjavik at their own pace. Next time visiting Reykjavik, we recommend discovering Iceland's natural marvels at the Wonders of Iceland exhibition or our magical Nothern Lights Tour. We hope to welcome you on board again soon for more unforgettable views and discoveries.

Don’t Use - inconsistent service.

Alan_Y, Jun 2026

Not worth booking. Automated audio guide was not working on the bus we were on. Then when we were waiting to get on a bus for more than 40 minutes (left after 40+ minutes of waiting - company indicated 30 minutes between buses). We allowed 1.5 hours to catch the bus and make it through only half of the total stops — obviously bad planning on my part, should have doubled the timing for whatever the company says… We ended up taking a taxi back to our destination.

Response from Host, Jun 2026

Dear Alan, Thank you for taking the time to share your feedback. We are very sorry to hear about your experience with the City Sightseeing Reykjavik hop-on hop-off bus tour, particularly regarding the issues with the audio guide and the extended waiting time at the stop. This is certainly not the level of service we aim to provide, where reliability and clear commentary are key parts of the sightseeing experience. We understand how frustrating it must have been to plan your visit based on the expected frequency and not receive the service as described, especially when it affected your ability to complete the route comfortably. Your comments regarding both the audio system and operational punctuality have been taken seriously and will be shared with our local operations team for review and improvement. We truly regret that this impacted your time in Reykjavik and led you to continue your journey by taxi. We appreciate your feedback as it helps us work towards a more consistent and enjoyable hop-on hop-off city tour experience for all our passengers. We hope you might consider giving us another opportunity in the future to provide a smoother and more enjoyable sightseeing experience.

Poor experience

Anne_F, Jun 2026

Our experience was very disappointing starting with infrequent buses. When a bus finally came to the Harpa there were no headphones or maps available and using some found on bus, there was no functioning commentary. After making one stop and waiting over 30 minutes, the bus we were on broke down and we were stranded for 45 minutes in middle of highway for another 45 minutes. Despite two buses passing us in that time, finally a bus stopped and we transferred. At that point we just wanted to get back and leave Reykjavik.

Response from Host, Jun 2026

Thank you for taking the time to share your experience. We are very sorry to hear about the multiple issues you encountered during your City Sightseeing Reykjavik hop-on hop-off bus tour, particularly the long waiting times, the lack of headphones and functioning audio commentary, and especially the interruption of your journey due to the breakdown. This is clearly not the level of service we aim to provide. A reliable, comfortable and fully operational sightseeing bus experience in Reykjavik is what we strive for, and we understand how frustrating and disappointing it must have been for your journey to be disrupted in this way. We also regret the inconvenience caused while waiting on the route and having to transfer between buses. We take situations like this very seriously and will be escalating your feedback to our local operations team in Reykjavik to investigate what happened and ensure improvements are made. Thank you again for bringing this to our attention.

Get to see all the city...

irina_i, Apr 2026

Get to see all the city highlights in a full loop. We got off where we wanted to take pics, the next bus came reasonably fast.

Response from Host, May 2026

Thank you so much for your lovely review 😊 We’re really happy to hear you enjoyed exploring the city highlights and that the hop-on hop-off system worked well for you, giving you the flexibility to stop for photos and continue your journey with ease. We truly appreciate you choosing City Sightseeing and hope to welcome you on board again soon for another great experience 🚍✨

Good tour; missing some interesting information

MissS_T, Feb 2026

The commentary was too brief & failed to inform travellers of enough details about quite a few of the highlights on the tour. In a few cases the recording didn't even play, particularly late afternoon

Response from Host, Feb 2026

Thank you for sharing your feedback about your experience with City Sightseeing Reykjavik. We’re sorry to hear that the audio commentary did not meet your expectations and that some recordings did not play, especially later in the afternoon. This is certainly not the standard we aim to provide. Your comments regarding the commentary being too brief and missing details about some key Reykjavik highlights are very valuable, and we will share them with our local team so improvements can be made to enhance the overall hop-on hop-off sightseeing experience. Reykjavik has a rich history and unique landmarks, and we want our guided commentary to reflect that fully for all travelers. Thank you again for taking the time to let us know. We hope to have the opportunity to welcome you back and offer a more complete and enjoyable tour of Reykjavik, Iceland in the future.