Fully Flexible Thames River Cruise
London, England
- 1 to 2 hours (approx.)
- Mobile ticket
- Offered in: English
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Overview
Discover a unique perspective on London’s landmarks—and enjoy a relaxing way to explore—on this Thames River boat tour one-way ticket. Enjoy the flexibility to board and disembark when you want from four convenient piers. Take in the views from the upper decks or relax within the cozy indoor salons, and learn more from the accompanying multilingual commentary.
- See the sights from London from the perspective of the Thames River
- Convenient piers at Westminster, London Eye, Tower, and Greenwich
- Learn all about the city’s highlights from the live commentary or the app
- Choose to purchase drinks and snacks from the onboard cafe bar
What's Included
- Live Commentary on board (English) or language commentary via City Experiences app
- A flexible ticket for a single journey
- Onboard activities for children, including activity books
- Enjoy a fully stocked café/bar on board
Meeting and Pickup
Meeting points
Select a meeting point
End points
This activity ends in a different location. See details below:
Itinerary
Houses of Parliament (Pass By)
London Eye (Pass By)
SEA LIFE London Aquarium (Pass By)
National Theatre (Pass By)
Shakespeare's Globe Theatre (Pass By)
HMS Belfast (Pass By)
The Shard (Pass By)
Tower of London (Pass By)
Tower Bridge (Pass By)
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Most travelers can participate
- This tour/activity will have a maximum of 15 travelers
Supplied by
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Featured review
Alan_B
The Thames River cruise was the highlight of our London trip. We saw so many historic sights at that level. The ride was very smooth. The tour guide was humorous and informative. We learned so much in a fun way. We highly recommend the Thames River cruise!
Reviews
4.1
based on 244 reviews
Katy_D, Apr 2026
Our 'guide' who's not a guide was excellent. Spoke very clearly, pointed out the sights with some nice, sometimes funny, little anecdotes. It's a great way to get yourself down the river for a little more sight seeing once you get there. We did millennium pier to Westminster (which comes up as London eye) but you can just pop across the bridge. We went on to The Graffiti tunnel from here.
Brenda_S, Mar 2026
A nice way to relax, get a history lesson, and view beautiful architect. It was nice to have the choice of sitting up top or down below where it was much warmer!
Gowrisankar_A, Nov 2025
Good I booked wrongly . Easy to booking that nice . When near to london eye it easy to go pier very good
Response from Host, Dec 2025
Hi,
Thank you for your lovely review, we are so happy you had a great time on your cruise and got to experience the magic of the river!
We hope to see you on board again soon
kind regards
City Cruises
Jean_D, Nov 2025
Very Safe and Convenient.
Enables you to travel from on Pier to another whilst sightseeing with a different view from the River Thames.
Reasonably priced too, including the items at the bar.
The staff were friendly and the lady that did the commentary on our trip was great too!
Harald_S, Oct 2025
A al fresco way to view London from the Thames & glean snipits of the some of the area & the surrounding buildings along the route from the boat captains dialogue.
Diana_R, Sep 2025
If you want to start and end at the same pick up point you must buy a return trip ticket. The tour itself was okay but the unexpected cost of having to purchase a return trip was not.
Response from Host, Nov 2025
Hello,
Thank-you for your feedback, If you'd like to discuss your experience further, please don’t hesitate to reach out to us at customercomments@citycruise.com. We’d love the opportunity to make things right and welcome you back in the future.
Kind regards
City Cruises
Alan_B, Sep 2025
The Thames River cruise was the highlight of our London trip. We saw so many historic sights at that level. The ride was very smooth. The tour guide was humorous and informative. We learned so much in a fun way. We highly recommend the Thames River cruise!
Elizabeth_M, Aug 2025
I would give minus stars if I could. Did not get to do this experience as I never received my tickets.
Response from Host, Nov 2025
Hello,
We are very sorry your experience didn't go as expected. We would like to hear more about this. Please can you kindly contact customercomments@citycruises.com and we will get back to you.
Kind regards
Rhonda_F, Aug 2025
This is a must! We caught our boat as a last minute ride from tge Tower of London to Westminster. The boat was packed and we had no where to sit. We ended up standing in the upper deck in the very back of the boat. It was spectacular!!! The views were awesome. It was right before sunset on a very warm and sunny day. We were able to see venues in a completely different way. Up close and panoramic views. Landed at Westminster Pier right before Big Ben chimed at 19:00. Perfect end to our six day visit.
DrTerra_F, Jul 2025
It was a little shorter than I expected but I may have not read the fine print. = ). I loved that they had drinks and food as well
Thomas_E, Jul 2025
When booking this, please note that even if it says 1-2 hours, it’s not! Half an hour max when the boat actually starts moving. It as well advertised that you will be dropped off at the same meeting points. This is as well not the case. Instead we were dropped off at another pier and when we contested this, we were met by an incredibly rude guy who just said get off the boat and when we informed him on what their conditions we brought the tickets at, he walked away and just randomly starting shouting for us to get off the boat. We reported this to a nicer staff member who informed us that the 3rd party we booked on, is the one to blame and it’s not the accurate information related to their boat tour and apologised on behalf of the claims that he is one of the drivers and he’s always like this?? Disgraceful customer service and feeling robbed with the misleading advertising of their service. And now looking at other reviews, it seems to this is a frequent problem but they fail to address or fix any of the issues reported.
Shivani_S, Jul 2025
Very nice experience
Great views
Staff was very friendly
I traveled with kids but it was very smooth and comfortable ride.
Thanks
Joelle_S, Jul 2025
The tour finished before it started. Advrrtised as lasting between 1 to 2 hours, ended up being less than 20 minutes long. A rip off.
Anonymous, Jul 2025
There are actual boarding times that are not provided on the tickets or email communication. You cannot just drop by whenever you want.
We were under the impression that this would be a round-trip that would take, in total, one to two hours. We got on board at the London Eye. We took a half hour journey to the Tower of London pier. Unfortunately, it started to pour and all the guests ended up on the bottom floor, so as to be covered. Unfortunately, the tour guide remained on the top floor, and we could not hear any of his commentary. When we stopped at the Tower of London, the guide announced that the boat would then proceed to Greenwich, where it would dock for another half an hour before taking the half hour trip back to the Tower of London. It would then proceed back to our boarding point. We were taken aback by this new information that the boat would stay docked for 30 minutes. We had not accounted for this timetable. This tour was not what was advertised and we ended up disembarking at the Tower of London. We basically paid for a 30 minute boat ride in the rain. At the end, the tour guide asked repeatedly for folks to provide him with a tip. What a disappointment.
Response from Host, Jul 2025
Hello,
Thank you for taking the time to leave us a review about our flexible sightseeing ticket.
We are sorry if there were some misunderstandings with the timetable. The flexible ticket if for all sightseeing cruises but you have to look at the timetable. We run an every 40 minute schedule.
We are sorry about the weather but this is something we cannot control and understand it can be busy on the lower deck.
Kind regards
City Cruises
Stewart_S, Jun 2025
Except for being a little hard to find the actual port we left from, it was an outstanding excursion
Response from Host, Jun 2025
Hello,
Thank you for taking the time to leave us a review, we are delighted to hear you had an outstanding experience! We appreciate your feedback and will look into ways to improve our signage if you found it difficult to find us.
Kind regards
City Cruises
Mariana_S, Jun 2025
Fully flexible is a farce. The boat company cancelled the boat that worked best alongside my full itinerary and then Viator did nothing to refund me. You buy flexible so that the time that works best for you is there. Very disappointed in Viator who gave no notice of the cancellation and refused to refund. Instead we were left scrambling to get to our next tour on time.
Response from Host, Jun 2025
Hello,
Thank you for leaving us a review. We are sorry your experience didn't go as planned.
We would like to look into this further. Please could you kindly message our customer relations team customercomments@citycruises.com.
Kind regards
City Cruises
Karen_F, May 2025
Got to the pier. The app was supposed to go to the email with the ticket on it but I didn’t have an email. I had a booking reference and evidence I had booked but no go. And Contact Support? Yeah don’t bother
Beth_F, Apr 2025
This was a fun way to see many of the sights in London. Our guide Dave was funny and knowledgeable. It was very easy to use the flexible timing of the tickets.
Julie_L, Jan 2025
Staff snack bar was extremely friendly. Commentary was informative with a comedic touch. Would take the trip again.
Christine_l, Jan 2025
Short journey from the Tower of London to Westminster, but the captain of the boat was engaging and friendly. He gave interesting information about the various sites we passed.
Christina_P, Dec 2024
I went on this tour on a rainy day in London and didn’t receive any commentary and it was about half hour. Not sure what happened. I am certain I was on the right one… it was no better than just taking the London water taxi from Westminster to tower bridge.
Belinda_T, Dec 2024
Wonderful experience. The crew made it fun and were very accomadating since I was in a wheelchair and needed assistance getting off the boat.
Krista_O, Dec 2024
Great tour. The tour guide was funny and gave lots of history and insights to the historical buildings we passed by.
Barbara_R, Oct 2024
Crowded on top, so a little tough to get photos. The narration of the sights was pretty good, he was humorous and informative.
Avis_D, Oct 2024
We had fun on the Thames river. The commentator was funny and the views were breathtaking. Great way to see city
Roger_M, Sep 2024
Tour was great. The crewman narrated and was very entertaining. However, we purchased a tour for 2pm and were told upon arrival that our tour wouldn’t leave until 3:20pm. Not great service from the start but once we were on the boat we had a great time and learned some things.
Daniella_S, Sep 2024
It was so wonderful. I love it so much me, my friend and the 2 children. I will probably book for another one next time. Not so maybe before the Christmas so I can enjoyed with my friends and family.
Laura_P, Sep 2024
Great trip on the Thames. Tower Bridge to Westminster Pier! The narrator onboard did a great job of describing what we were seeing and had a sense of humor. Quite enjoyable. The price of the ticket was so reasonable. The ease of getting from one place to another to enjoy the rest of our day in a different area of London was perfect! Totally recommend this cruise. Everyone was so helpful!
Emmanuel_B, Aug 2024
Really enjoyed going on this tour.
The boat driver was professional and very hilarious .
Had a good time
JessicaJane_M, Aug 2024
What a super Crew member who commentatored! Plenty of history coupled with humour,even for the kids. Loved it! :)
From $20.62
per personup to 24 hours before the experience starts (local time)
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Fully Flexible Thames River Cruise
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