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What are people saying about Mexico City

Michael_M, Jul 2026
Full tour - Do not miss out on this experience. Incredible.
Amazing experience, cannot recommend this enough. Every step of the way was professional. Our guide spoke perfect english and our driver, while he didn’t speak english, provided a very safe, comfortable, and accommodating ride. Our hot air balloon captain too was safe and very precise through the flight and landing. There was not a moment in the experience that my partner or I felt anything but excited and very comfortable. We did bot fly directly over the pyramids but were expecting that could be the case. It is a ballon so it’s flight path is in part subject to the wind. There are also many other flights that take place at the same time, so the airspace can get crowded. Any negative reviews for not going over the pyramids lack sense imo. We still had a wonderful flight and great views of the pyramids btw!!
Benjamin_R, Jul 2026
Alan, our tour guide, was the real treasure on this trip.
My experience was fantastic, not because of the locations, but because of our tour guide, Alan. Whoever hired Alan, please give Alan a raise. The man flawlessly spoke to our group in both English and spanish with EASE, giving us the history of Coyoacan and Xochimilco with such knowledge, that one could be forgiven to assume that Alan was a history professor. Please give this an a raise. He is worth every penny. A good trip, that anyone less than perfect, would think that the trip wasnt worth it, but with Alan, it was fantastic 👌 Many would like the boat trip, its 50/50, depending on the tour group you are with, but Alan left such an impression on his expertise, it was hard not to like the tour.
Melissa_S, Jul 2026
Wonderful experience at sunrise
Well organizedand on time. There were no delays at all. Staff was very friendly and professional. The English spoken was great The experience was amazing. Felt like 50 balloons in flight simultaneously... And the winds cooperated and we flew over the pyramids All in all highly recommended
S_M, Jul 2026
Up, up, & UP!
This was an unforgettable experience from start to finish. Pickup was seamless, and our driver Miguel was professional, safe, and made the early morning easy. Coffee and tea were offered before the ride—while mine could have been hotter, the gesture was appreciated. The hot air balloon ride itself was absolutely breathtaking. Floating over the pyramids alongside dozens of other balloons was surreal. Huge credit to the entire crew—our captain and especially the ground team, who were incredible (definitely tip them!). Breakfast in the cave was the only low point. The setting was nice, but the food was limited and underwhelming. Still, it didn’t take away from the overall experience. By the time we reached the pyramids, we were exhausted from the early start, but our guide Susana M. completely turned things around. She was engaging, knowledgeable, and genuinely passionate—making the tour fly by and leaving us wanting more. A special shoutout to Paul, the photographer/videographer, whose energy made capturing the day fun. I didn’t plan to buy photos, but they turned out fantastic and were worth it. Overall, every part of the experience was handled with care and professionalism. Don’t let the price stop you—this is truly a once-in-a-lifetime experience.
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Taking a hot-air balloon ride over the Teotihuacan Valley is arguably one of the most exciting things you can do in Mexico City—soaring over the massive, stepped pyramids of this ancient metropolis is sure to be an unforgettable experience. Mexico City hot-air balloon rides offer a huge variety of options: Whether you’re looking for a tour that includes round-trip transportation from your Mexico City hotel, a private guided tour of the pyramids of Teotihuacan, or extras like a sparkling wine toast, you’ll find a sky-high tour that suits your needs and budget.

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