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Teotihuacan Hot Air Balloon Flight from Mexico City / Volare

Recommended by 96% of travelers
Mexico City, Mexico
Viator Experience Award
Very popular!
5+ bookings in the past 6 hours.
+34
  • 3 to 9 hours (approx.)
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Why travelers loved this

4.8
·
· Olivia_B ·
Aug 2026
We booked this tour for my birthday and the experience was truly unforgettable! Communication and instructions were extremely clear, everyone was so friendly, and the sights were amazing. Our captain, Fernando, was so kind and knowledgeable and we felt super comfortable. The breakfast was delicious and the live music was a beautiful addition to our morning. I would definitely recommend this experience to anybody in Mexico City!
· Roberta_G ·
Sep 2026
Absolutely phenomenal experience from start to finish! Seamless hotel collection and drop off. Free coffee and fruit before the hot air balloon trip. Really smooth ride with just the most incredible views of teotihuacan. Delicious breakfast while the mariachi play and then great transportation to the pyramids. All staff were fantastic and the facilities were great too.

Overview

Teotihuacan’s Mesoamerican pyramids and archaeological ruins are impressive at any angle—but to truly appreciate the scale and grandeur of the centuries-old site, there’s nothing like a bird’s eye view. On this hot-air balloon experience, take in a vast panorama overlooking Teotihuacan, and see it from a vantage point from travelers miss. Upgrade to include a ground visit to the site or transfers from Mexico City.
  • Dig into a Mexican or American breakfast and your choice of coffee or tea
  • Toast your flight with a certificate and complimentary alcoholic drink
  • Relax with hassle-free, door-to-door transportation from the capital (if selected)
  • Save time to visit Teotihuacan’s famous pyramids as an optional upgrade

What's Included

  • Breakfast
    Mexican Buffet Breakfast
  • Coffee and/or Tea
    Coffee, Tea, Fruits and Cookies at your arrival
  • Air-conditioned vehicle
  • Alcoholic Beverages
    Traditional toast at the end of the flight
  • Pickup from Mexico City in selected hotels (Available for options with round-trip transportation)
  • Diploma
  • Cost of the access to the Archaeological Site ($210 MXN per person, in cash at the entrance of the site)
    MX$210.00 per person
  • Over weight limit
    If the weight per person exceeds 125 kg, an extra cost will apply.

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Pickup points

Select a pickup point

Pickup details

We will confirm pickup time and further details by message one day prior to your flight, which may be as early as 4:00 AM depending on our routes. This service is only available for hotels in touristic areas of Mexico City. Is your hotel not on the list? Contact us, and we’ll gladly provide the nearest pickup point. Please note the transportation service is shared with other travelers. In case you prefer to book the option without transportation, we will meet you at the Volare Balloon Port in Teotihuacán, State of Mexico. We will confirm your expected arrival time one day prior. For further questions, fell free to contact us by phone or message. The transportation service only applies from Mexico City Hotels located at Touristic Areas. It does not apply from particular residences or Airbnb and/or similar services. The transportation service is shared, subject to schedules and restrictions. In case you select the option without transportation and want to arrive by your own car, the appointment will be at Globopuerto Volare in Teotihuacán, State of Mexico, at the designated time. Any doubts please call or text +52 5553312460 or +52 5510881275.

or

Meeting point

  • Volare | Vuelos en globo
    Carretera Libre a Tulancingo Km 27.5 San Francisco Mazapa, Manzana 005, 55830 de Arista, Méx., Mexico

    Please arrive to this meeting point if you select the option without transportation from Mexico City.

End point

This activity ends back at the meeting point.

Itinerary

1

Mexico City

1 hour • Admission Ticket Free

2

Volare | Vuelos en globo

1 hour • Admission Ticket Included

3

Teotihuacan Municipality

1 hour • Admission Ticket Free

Zona Arqueologica De Teotihuacan (Pass By)

San Juan Teotihuacan (Pass By)

San Martin de las Piramides (Pass By)

4

Volare | Vuelos en globo

1 hour • Admission Ticket Included

5

Teotihuacan Mexico Tour

3 hours • Admission Ticket Not Included

6

Mexico City

2 hours • Admission Ticket Free

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • For certain disabilities, participation in the activity may not be possible. Please consult the provider prior to booking to confirm
  • Maximum weight per person: 120 kg or 265 lb
  • Hot air balloon flights are completely dependent on weather conditions. The direction and speed of the flight depends on the wind, so sometimes there is the possibility of not flying over the archaeological site.
  • Children under 5 years of age are not allowed to take the balloon flight.
  • People under the influence of alcoholic beverages are not allowed to fly.
  • This tour/activity will have a maximum of 100 travelers

Frequently Asked Questions (17)

Q:Where do we meet for the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

A:Hotel pickup is available, however, our departure address is Carretera Libre a Tulancingo Km 27.5 San Francisco Mazapa, 55830

May 2021

The answers provided are based on answers previously given by the tour provider to customers’ questions.

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)
Gallery picture 2 (from a traveler's review)
Gallery picture 3 (from a traveler's review)
Gallery picture 4 (from a traveler's review)
Gallery picture 5 (from a traveler's review)

Featured review

Natanya_B
Amazing experience with Volare. Everything was smooth and well organised from start to finish. Our pilot, Juan Manuel Diaz, was incredibly skilled and had such a great, positive attitude that made the whole flight even better. He got us impressively close to the pyramids, which made the views feel surreal. Definitely a highlight of our trip.

Reviews

4.8
based on 4,527 reviews
Total reviews and rating from Viator & Tripadvisor

Review summary

Last 12 months

581 reviews

Select a theme to learn more

Travelers appreciate the well-organized pickup logistics and professional, flexible staff ensuring smooth transitions. The hot air balloon ride over the pyramids and Teotihuacan ruins is praised for safety, smoothness, and stunning aerial views, complemented by knowledgeable pilots and engaging guides who enhance cultural understanding. Traditional Mexican breakfasts add cultural value, though some note limited variety and occasional quality concerns. Value for money receives mixed reviews, with some finding photo packages overpriced despite overall positive experiences.

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Traveler reviews summarised by AI

Sort by: Most insightful

Very well organised tour....

Rek_C, Nov 2026
Very well organised tour. Comfortable trip throughout from pick up to drop off. The experience is amazing

Be prepared for the worst !!

Victor_D, Nov 2026
The first half was great from the pick up to the hot air balloon ride to the breakfast after that is where things went down hill they have this like third party “partners” that are supposed to take you to the pyramid but turned into a side quest where they took us to some culture demonstration/ gift shop which wasn’t bad but this took more than an hour limiting our time for exploring the pyramids what made things worst is they kept splitting us up and handing us over to different drivers at every stop so it was confusing where we were going and the last group of like 10 people we were with were told to meet at gate 4 for pick up back to the city but after like 35 mins of no show someone in the group called and they said they had already left without us saying we didn’t meet up in the spot they told us we called again the volare company and they said they should have tooken us because they had two empty vans but neither the volare and the third party people were taking responsibility for this and we all had to figure out our own way home which led me to having to take a $120 Uber ride back home that took like 4hrs if you book this be sure to bring extra money just incase they leave you !!!

Response from Host, Nov 2026

Thank you for sharing your review. We are happy to hear that you enjoyed the first half of your morning, from the early pickup and balloon flight over Teotihuacán to the post-flight breakfast. Please note that external street guides and local vendors operating outside the archaeological site are entirely independent and are not affiliated with or partners of Volare. We appreciate your feedback and wish you safe travels ahead.

Good but not fantastic

Angel_T, Nov 2026
Beautiful experience floating over the pyramids. Had to get up super early for pick up, once arrived they put you into groups, after take off you will have amazing views of the top of Teotihicaun. After landing we share in a champagne toast. Then loaded back up to enjoy a breakfast buffet. After breakfast tour buses took us to the pyramids, here we met with guides who wanted us to follow them to explain everything about the site. The guides were fun but once we got into the park and shown some novelties and gift shop it ate into a lot of time to visit the sites themselves, we were then rushed through and it was bit chaotic. I wish we got to spend more time without the push and rush from the guides to get us through as it was expensive to pay the extra for their details. I would prefer to have had us skip the gift shop and just hit that at the end of time permitted as there are plenty of peddlers inside the site. The ride back took forever because of traffics. I recommend this trip but be mindful of the tour guides and being rushed, this was a once in a lifetime experience and felt shorter a bit on what we could get to see in the end up close.

Response from Host, Nov 2026

Thank you for your review. We are pleased to know you enjoyed the beauty of floating over Teotihuacán, the toast, and your flight experience with our team. We would like to clarify that third-party tour guides and local gift shops in the area are completely independent and are not affiliated with or partners of Volare. Wishing you wonderful travels ahead!

It was truly one of the...

Jacrsterling, Nov 2026
It was truly one of the most beautiful experiences I have ever had. I’ve been to 21 countries and do thrill seeking activities often. The ride was so peaceful. I would totally recommend this vendor as well. Captain Hugo was a vibe.

Response from Host, Nov 2026

Thank you for sharing! We are so happy to hear that Hugo made your flight both relaxing and unforgettable among all your travel experiences. See you in the sky next time!

They dropped us off on the side of the road to find our way home.

Rosa_S, Nov 2026
This experience was absolutely amazing. I loved it. Why I am giving it 3 stars was because of what happened after the tour. They picked us up at our hotel in the morning with no problems. When they dropped us off, they literally dumped us somewhere and said get an uber. It took us an hour to get back. The specifics were that some roads are closed. They told us that roads were closed and they could ONLY drop us off at a certain point. I understand that it is a holiday weekend, but not all roads were closed and not all efforts were made. When the driver showed us the paper of where he was supposed to drop us off, it said the monument revolution. He specifically drove there and then showed us the roads were closed. When we started walking, it was just that one road that was closed. He even told us to get an uber. It was premeditated and decided before we even got into the van. There was no transparency on the drop off point. Furthermore, they made an announcement that every effort would be made to drop us off as closely to our hotels as possible. Everyone in our van was personally dropped us. We were ditched on the side of the road. Me, my husband and our 13 year old son. We had to walk an hour to the hotel. Honestly, the experience itself was amazing, but I have never ever been dropped off like that.

Response from Host, Nov 2026

Thank you for taking the time to write. We are pleased to hear the flight was an incredible experience, though we regret the difficulty you faced getting back to your hotel. When city center streets are closed for holiday events, official traffic diversions mandate specific drop-off locations to keep traffic moving, which our driver shared before heading back. Please note that city road closures, municipal blockades, and local traffic enforcement are managed independently by city authorities and are completely outside Volare's flight operations. We appreciate your feedback regarding transparency and thank you for flying with us.

Best day ever!

Christie_L, Oct 2026
Best day ever. I was fortunate enough to have a beautiful day and we were able to go above the clouds. It was so beautiful and peaceful. Make sure you go with people that are willing to switch spots so you can get good pictures. I went the the pyramids as well. I would have liked to be dropped off closer to the pyramids entrance though. Breakfast was delicious. Definitely book!

Response from Host, Nov 2026

Thank you for your recommendation! We are so happy to hear you loved the flight, the views above the clouds, and the delicious breakfast. Please keep in mind that independent tour guides and local entrance access near the pyramids function separately from our hot air balloon operations. Thank you for flying with us, and see you in the sky next time!

Balloon experience was...

Amber_B, Oct 2026
Balloon experience was great, but would NOT recommend doing the Teotihuacán pyramids as part of the experience because of the collusion that we witnessed between Volare and the third party tour guides that greet you when you’re dropped off at the restaurant for the self-guided tour. The whole point of a self guided tour was to not be corralled around, yet when the bus dropped us off at the restaurant we were met with tour guides who claimed they were part of Volare and even chatting with the bus driver and asking us how the mariachi band and breakfast were. They then took us on a “tour” for 30+ minutes and tried to sell us obsidian products (which took another 30 minutes) before trying to upsell us on a guided tour. Those who refused were dropped off at the actual front gate where we had to wait 20 minutes to buy a ticket to enter the pyramids. All in all, this cut our tour time by at least half and we were barely able to see much of the actual site - we missed the temple and only saw the two pyramids since we ended up only having an hour around the entire site. What upsets us most is the blatant collusion between Volare and this third party tour group. Moreover, these situations could have been avoided had they just dropped us off at the front of the entrance instead of at a restaurant on the side of the road. Once you return from the pyramids, you have to wait at the same restaurant for 15+ minutes despite being repeatedly told to show up on time. The folks at the restaurant really try to get you to sit down and eat and drink something (they will point blank ask if you’re part of Volare) so they can upsell and charge you for even more than they already have. They also told us to meet back at the restaurant at 12:25pm, but the van didn’t even leave until ~12:50pm.

Fun, but needs better execution

Emma_D, Oct 2026
Pros: The balloons were magical, amazing experience and felt very safe. A balloon ride and exploring Teotihuacan is a must for any trip to Mexico. Cons: - Pick up was 30minutes late (no traffic) with no communication, and kept getting blue ticked on whatsapp. It happens when there's multiple pick up, but I would have appreciated a reply rather than being left on read repeatedly. - You have the option of buying a tour of the pyramids for $600MXN (including a water and entry). If you don't buy this you get taken on a shopping tour for 1+ hour to taste Mezcal and look at Obsidian shops and get left with around 1.5 hours to explore the ruins later (when there's more people). I had opted for the tour, which unfortunately was very bad, it was very slow as had to translate English and Spanish, and unfortunately no one could understand the tour guide's pronunciation and what we could understand they didn't cover a lot (listening to the other guides nearby was more interesting, he didn't talk about or demonstrate the echos either which I only knew about from reading and hearing others demonstrate. Those who opted out of the tour got a 15minute talk, which sounded very interesting and sounds like what we should have covered. Maybe it was just luck of the draw on who your tour guide is. He also only covered 2/3 of the sites and said we'd have to go to the Obsidian shop next, which we vetoed and stayed to run to the last site (1 hour return trip to the pick up site). With the 3 hours extended time (actually more like 2 hours 2.5 hours as they factor in shopping as the remaining time) there should have been enough time to see all the sites especially with a tour guide which should be more efficient. - photo package/ drone pictures are expensive, and doubles the price of the trip. The pictures and videos were good though. - Explanation for where to meet to return weren't clear for all the groups, and some people were left behind despite not being told the correct place to meet up (not where they drop you off). There is also no signal or wifi for them to contact you/ you to contact them (regardless of phone network you have) Overall for the convenience it's worth it, however it could be done better especially for the tour of the pyramids. If you can skip the shopping tours and go straight to the pyramids after the balloon (maybe you can uber or ask them to drop you off) it would be better, or if they had a proper tour guide which lets you actually see the sites and learn about it than great. Or as long as you know what to expect.

Response from Host, Oct 2026

Thank you for your review. We are happy that the balloon ride was a highlight of your trip to Mexico! We genuinely appreciate your candid breakdown of the morning's logistics, from WhatsApp responses and pickup timing to the pyramid tour and photo options. Constructive insights like yours are essential as we work to refine our scheduling, meeting points, and partner services. Wishing you safe travels wherever your journey takes you next!

Great experience!

Stephanie_H, Oct 2026
This was an amazing experience checked off our bucket list. It was very beautiful to see and they ensured we were safe. The food and music after was also great. Highly recommend.

Response from Host, Oct 2026

Thank you! We are so happy to hear that your bucket list flight was both beautiful and memorable from start to finish. See you in the sky next time!

This was a wonderful...

TJ_M, Oct 2026
This was a wonderful experience! Highly recomend anyone visiting Mexico City to check this out when they come!

Response from Host, Oct 2026

Thank you! We are so happy to hear that you had such a wonderful morning in the sky with us. See you next time!

Beautiful

Lenora_S, Oct 2026
That it’s very calm and peaceful in the air. The pyramids and their history are very interesting and beautiful

Response from Host, Oct 2026

Thank you! We are so happy to hear that floating in the quiet air and taking in the beauty of the pyramids was such a memorable experience for you. See you in the sky next time!

Wonderful experience....

Darcy_B, Oct 2026
Wonderful experience. From pick up to flight prep to the actual flight it was top notch. Fantastic pilot who had great information.

Response from Host, Oct 2026

Thank you! We are so happy to hear that your entire morning was smooth, informative, and special. See you in the sky next time!

Would Recommend

Rene_R, Oct 2026
This was such an amazing experiencing. Even though we had to wake up at 5 am it was totally worth it. The staff was so kind throughout the experience. They fed us some snacks before we left and after the experience they gave us breakfast. Then when we went to the pyramids the tour guide was so experienced and told us about the history and would chat with us in between. He also took us to an artisan who showed us different obsidian and different culinary preparations on prickly pear and taught us a few words. The artisan was so courteous and was happy to answer any questions.

Response from Host, Oct 2026

Thank you! We are so happy to hear that your experience in the sky and throughout the morning was so special. See you next time!

It was a really cool...

Marc_J, Oct 2026
It was a really cool experience - especially seeing all the other balloons up there. Was a bit cloudy but still great.

Response from Host, Oct 2026

Thank you! Delighted to hear you had such a cool experience flying with our crew. See you in the sky next time!

Main event is good, the rest not so much

Kenneth_S, Oct 2026
The balloon tour was great with some amazing views, then they give you 1-2 hours to explore the pyramids by foot if you want this option. Though I have to say being given a time of 12:30pm for going back into the city is quite annoying as at this point you will have been awake since 4am, and you will be craving some lunch by this point. Perhaps they could make this sooner if they set off the balloons sooner? There felt like a lot of waiting around at the start. The breakfast was ok with some entertainment which was a nice touch. I will say though, they try to charge you an extranote amount for photos and videos (£60 for like 10 photos! £10 per photo). Come on guys, we've already paid £150 each at this point, lower the prices, come up with some better deals for multiple photos, not many people are going to care about the 360 video or the drone. Another negative, I thought we would get so much closer to the pyramids then we did, the videos make it look much closer.

Response from Host, Oct 2026

Thank you for taking the time to review your experience. We're happy you enjoyed the flight and the site tour! We appreciate your feedback on the morning schedule, flight distance, and photo packages, as guest insights are essential for us as we continuously refine our service. Wishing you safe travels on your future adventures!

So fun, even for those that don't like heights!

Reuben_S, Oct 2026
Such a fantastic unique experience. I normally don't like heights, but this was well worth it! Going up on the balloon was very gentle and easy. The crew is knowledgable and you feel very safe the whole time.

Response from Host, Oct 2026

Thank you! Delighted to hear that your flight was as smooth, safe, and memorable as you had hoped. See you in the sky next time!

Great experience

Sharmayne_T, Oct 2026
So amazing. It was worth waking up early. I took my kids 11 and 16. I thought it might be scary, but it wasn’t at all. It goes up slow and you just float. Even the landing was great. Riding on an airplane is way scarier! I have scratched that off my bucket list, I’m happy about it!

Response from Host, Oct 2026

Thank you! Delighted to hear that floating over Teotihuacán was a highlight for you and your teens and that the early wakeup was completely worth it. See you in the sky next time!

Great deal

Gavin_W, Oct 2026
Early start, but worth it. Great deal considering, food, balloon, and transport, and the Mariachi band.

Response from Host, Oct 2026

Thank you! Delighted to hear you had a wonderful morning and enjoyed all the extra touches we include. See you in the sky next time!

Great time!

Carla_F, Oct 2026
Everything was great from beginning to end. Everyone was helpful and kind. The tour was just as described.

Response from Host, Oct 2026

Thank you! Delighted to hear you had a seamless flight with us from beginning to end. See you in the sky next time!

"Extra time at the pyramids" was actually spent at a gift shop

Kaska, Oct 2026
The hot air balloon was an amazing experience, but the commercial tour after was a nightmare. Flight and breakfast was done by 8:45 yet we were paraded around gift shops that didn't sell anything for less than 1000 mxn. We were given 1:15 at the pyramids but it was a 20-25 minute walk from the temple of the moon to the pickup point so we had time to just walk across 1/3 of the area and quickly walk straight back. Just odd to pick us up a half mile outside of the entrance rather than the exit parking lot (or even entrance lot) and that choice took up half the time. We later found out the people who opted into the additional $200 pp tour were picked up and dropped off appropriately and didn't do 2/3 of the tour at the gift shop. The tienda we walked to for pickup sold local beers for 300 pesos, which is just obscene.

Response from Host, Oct 2026

Thank you for writing such candid feedback. Delighted that the balloon ride and breakfast met your expectations, but we apologize for the added stress and poor pacing after landing. We take these operational gaps and third-party vendor encounters seriously, and we will address shuttle drop-off logistics with our transport team immediately to ensure better time allocation for our guests.

Spectacular Sunrise Over the Pyramids

shailesh_b, Oct 2026
An absolute highlight of my trip to Mexico! Flying over the Teotihuacan archaeological site at sunrise was nothing short of magical. From start to finish, the entire operation was flawless. The early morning pickup from Mexico City was perfectly on time, and the crew welcomed us with warm coffee and pastries while we watched the massive balloons inflate—a spectacular sight in its own right. Once in the air, the flight was incredibly smooth and peaceful. Floating silently above the Pyramid of the Sun and the Pyramid of the Moon as the sun broke over the horizon provided a breathtaking perspective that you simply cannot get from the ground. The pilot was highly skilled, professional, and shared fascinating historical facts about the ruins below while ensuring everyone in the basket felt safe and comfortable. After landing, we were treated to a traditional sparkling wine toast, a personalized flight certificate, and a delicious breakfast buffet

Response from Host, Oct 2026

Thank you! Delighted to hear that your sunrise flight with Volare was nothing short of magical from start to finish. See you in the sky next time!

Unforgettable trip during...

Lien_L, Oct 2026
Unforgettable trip during our stay in Mexico. Perfect organisation and the staff are all so friendly

Response from Host, Oct 2026

Thank you so much! Glad to hear you had an unforgettable trip. come back soon!

Wonderful Experience

Monique_M, Oct 2026
The flight was wonderful, the captain was amazing, and all the staff were very nice. The photographer is excellent. Our 5-year-old daughter loved the flight.

Response from Host, Oct 2026

Thank you so much for the wonderful review! We are delighted that your whole family enjoyed the flight, and especially your 5 yr old. Hope to see you in the sky again soon!

Spolier alert - The...

David_M, Oct 2026
Spolier alert - The pictures you see with loads and loads of balloons are ALL TRUE. We thought it was just a balloon fair one off but this is the turn out every day, absolutely magical to see and be part of.

Response from Host, Oct 2026

Thank you! Delighted you got to experience the magic of our daily flights firsthand. Hope to see you in the sky again!

Almost perfect (but with important caveats)

Jay_D, Oct 2026
Definitely an experience not to be missed! The Volare team was very professional from the pick-up time all the through the end. I was especially impressed with the piloting skill of Mauricio who operated the balloon. He and his crew took us directly over the Temple of the Sun. It will definitely be a memory I will cherish my whole life. The only thing stopping me from giving five stars was what happened after I chose to add on the stop at Teotihuacan at the end. We were picked up from our drop-off point and taken to what we were led to believe was the entry point to the pyramids. However, a man who may or may not have been affiliated with Volare met us at the drop off point claiming to be a free tour guide. He then led us through some "ruins" and drove us to a place near the actual pyramids which was little more than a tourist trap. It wasn't until we all loudly demanded to be taken to the actual pyramids that he acquiesced. In the end, our three hours at the pyramids get reduced to two. I'm not sure if this "guide" hijacked our trip, or if he worked with Volare in any capacity. In any case, the drivers all went along with it. At this point, we decided to bail on the trip back and took an Uber back to our hotel. It's worth it. And Volare was a great outfit to work with. But at the end, don't be afraid to insist on being taken to the actual pyramids at Teotihuacan.

Response from Host, Oct 2026

Thank you! We're thrilled you enjoyed the flight, but sorry for the drop off confusion. Volare is not affiliated with those vendors, due to strict park enforcement and fines, vehicles must drop off far from gates. We'll work with our transport team to ensure this is clearly explained to guests during transfers.

Amazing

Cams_R, Oct 2026
The whole tour is a breeze ! We were picked up from the hotel on time. The hot air balloon experience is amazing!

Response from Host, Oct 2026

Thank you! Delighted to hear your morning was a breeze and that you had such an amazing time with us. See you in the sky next time!

Once-in-a-lifetime experience!

Gina_B, Sep 2026
My husband and I had a great experience with Volare overall. They communicated our pickup time the day before and were right on time. Check-in was easy. They had hot coffee and tea available while we waited. Our captain, Karen, was awesome, professional and friendly. She got us really close to the pyramids and the views were AMAZING. We had a smooth landing and the crew was waiting for us when we touched down. Definitely bring cash for tips since the crew works hard to get everyone landed safely and efficiently. There was also a photographer taking photos, plus a 360 camera attached to the balloon. They offer different photo/video packages. We opted for the drone + photo package and were really happy with the quality. These are once-in-a-lifetime memories, so if you think you’ll purchase the photos, remember to smile and wave at the cameras! Breakfast afterward was nothing to write home about, but the mariachi band was a nice touch. We also opted to explore the pyramids on our own rather than with a guide, which we enjoyed since we could go at our own pace. It was HOT by 11am, so bring a hat, umbrella, sunscreen and water. There is no shade there. The ride back took almost two hours due to traffic, and unfortunately our van’s AC wasn’t working, so it got pretty hot. Opening the windows helped, and our driver was professional and efficient. Despite that, the experience was definitely worth it!

Response from Host, Oct 2026

Thank you! Delighted you enjoyed the flight with Karen, the photos, and exploring the pyramids at your own pace. We're very sorry about the broken AC on your return van and are getting it fixed immediately. Thank you for your feedback!

This was a fantastic day...

Sarah_R, Sep 2026
This was a fantastic day trip. Beautiful views, and super streamlined process. The only painful part was the CDMX traffic on the way back to the city.

Response from Host, Sep 2026

Thank you so much for the wonderful review! We are gladnthat you loved the views and service, and we appreciate your patience with the Mexico City traffic on the return trip. Hope to see you again soon!

The best way to start your trip!

Daniel_H, Sep 2026
The most amazing way to start our trip to Mexico City! Seeing the pyramids from the sky was incredible. We booked the return transfer from Mexico City and the service was seem less. We decided to do a tour of the pyramids so our day was around 0900 hours. But you can if you wish head straight back to MXC after the balloon ride.

Response from Host, Sep 2026

Thank you so much for the wonderful review! We are delighted that flying over the pyramids was such an amazing start to your Mexico City trip and that our CDMX transport service was so seamless. Enjoy the rest of your travels, and hope to fly with you again!

Good but

Rafaela_D, Sep 2026
Overall was a really great experience. I thought that we will catch the sunrise from the balloon flight which didn’t happened and then I found breakfast poor with so small buffet.

Response from Host, Sep 2026

Thank you for your feedback! We are pleased to hear that you had a great overall experience, and we have noted your comments regarding sunrise views and the breakfast buffet selection. We appreciate your insights as we work to continually refine our guest experience.
Member Pricing
From

$136.42

per person
Was $143.60(-5%)

up to 24 hours before the experience starts (local time)

Book ahead!
On average, this is booked 22 days in advance.

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From
$163.47
$155.29
5% savings