Is hotel pickup included in the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

Pick up and drop off at most major hotels is included (if option selected.) Please select your hotel when confirming your reservation.

When should I arrive for the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

Pickup times typically range between 4:50 and 6:00 am. Whether you choose hotel pickup or not, you will be contacted prior to your departure date with exact meeting locations.

Why is the Hot Air Balloon Flight over Teotihuacan, from Mexico City so early in the morning?

Because of the wind and thermal variances, the best time for a hot air balloon ride is sunrise. The views are also pretty awesome!

How high do we fly during the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

When you are aloft in the balloon, heights reached can range anywhere from treetops up to 2,500 feet above the earth, and that's what makes those views so fantastic!

Does the Hot Air Balloon Flight over Teotihuacan land in the same departure location?

The balloon travels at the same speed as the wind and cannot be directed in any particular direction. You will be followed by a ground crew who will facilitate your safe landing.

How long are we in the air during the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

You will be in the air for approximately 45 minutes or longer depending on the weather. Please allow approximately 5 hours in total to return to the meeting location (8 hours if the "extra time" option is selected.)

How many people fit into one balloon during the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

The hot air balloons carry a maximum of 16 passengers plus the pilot.

Can I bring my child with me on the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

Children must be at least five years old to fly.

How is the balloon steered during the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

Hot Air Balloons can not be steered like a plane or helicopter. Balloons travel only in the direction of the wind. There may be different wind directions at different altitudes that the pilot may use to maneuver the balloon.

What will we see during the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

Shortly after the sun rises, you will lift off for a peaceful journey over the Teotihuacan Valley and view the archaeological past from above!

What should I wear for the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

Special clothing is not required for hot air ballooning. Practical wear, such as long pants, a light jacket, a hat, sunglasses, and sunscreen are recommended. No sandals, high heels, skirts / shorts, or scarves.

What should I bring with me on the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

A camera and / or cell phone for photos! All other personal possessions should be left behind. No large backpacks, purses, or camera gear will be permitted on the basket.

Should I worry about motion sickness during the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

There is no turbulence sway or keel in a hot air balloon. However, if you are especially sensitive to motion, over-the-counter motion sickness medication should be effective.

Do you offer any special celebrations during the Hot Air Balloon Flight over Teotihuacan?

And it is! If you are celebrating birthdays, proposals, or any other special occasion, please mention it in the "Special Requirements" box at checkout.

What happens if there is bad weather on the date of my Hot Air Balloon Flight over Teotihuacan, from Mexico City?

Various factors can cause cancellation such as weather, equipment malfunction, or pilot injury / illness. Your safety is of utmost importance. If your flight is canceled you can reschedule or request a refund.

How long do we spend in Teotihuacan if we select the "extra time" option?

You will have an additional 3 hours to explore Teotihuacan on your own. Note: Entrance to the archeological complex is not included.)

Teotihuacan Hot Air Balloon Flight from Mexico City / Volare

Recommended by 96% of travelers

Mexico City, Mexico

Very popular!

5+ bookings in the past 6 hours.

+34

3 to 9 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

Why travelers loved this

4.8

· Marielena_A ·

Jul 2026

This entire experience was amazing! The ENTIRE staff was very courteous (from the drivers to and from our destination, to the captain of our air balloon flight, to the breakfast staff and the mariachis!). The flight was very smooth, the traditional Mexican breakfast was delicious, and the Mariachi band was very entertaining. I couldn’t recommend this tour enough and would do it again in a heartbeat. Thanks, Viator!

· Daniel_P ·

May 2026

Most amazing adventure ever. And great little extras. A couple things to know. Add on for tour guide at archeological site do it. Pictures for purchase $130 USD worth it do it for sure. Did get separated from tour at archeological site but they rescued us for trip back to city. You can’t go wrong booking this was most incredible adventure in my life.

· Stephanie_S ·

Aug 2026

Voltare was very professional and detailed. It is a bigger excursion company so they’ve really got everything down with the experience. From our timely pickup in a comfortable van, to breakfast, to our professional pilot that brought us on top of pyramids and up above the clouds, and then explored the pyramids on our free time after. Although we did not opt for the tour guide many others did.

Overview

Teotihuacan’s Mesoamerican pyramids and archaeological ruins are impressive at any angle—but to truly appreciate the scale and grandeur of the centuries-old site, there’s nothing like a bird’s eye view. On this hot-air balloon experience, take in a vast panorama overlooking Teotihuacan, and see it from a vantage point from travelers miss. Upgrade to include a ground visit to the site or transfers from Mexico City.

Dig into a Mexican or American breakfast and your choice of coffee or tea
Toast your flight with a certificate and complimentary alcoholic drink
Relax with hassle-free, door-to-door transportation from the capital (if selected)
Save time to visit Teotihuacan’s famous pyramids as an optional upgrade

What's Included

Breakfast

Mexican Buffet Breakfast
Coffee and/or Tea

Coffee, Tea, Fruits and Cookies at your arrival
Air-conditioned vehicle
Alcoholic Beverages

Traditional toast at the end of the flight
Pickup from Mexico City in selected hotels (Available for options with round-trip transportation)
Diploma

Cost of the access to the Archaeological Site ($210 MXN per person, in cash at the entrance of the site)

MX$210.00 per person
Over weight limit

If the weight per person exceeds 125 kg, an extra cost will apply.

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Pickup points

Select a pickup point

Pickup details

We will confirm pickup time and further details by message one day prior to your flight, which may be as early as 4:00 AM depending on our routes. This service is only available for hotels in touristic areas of Mexico City. Is your hotel not on the list? Contact us, and we’ll gladly provide the nearest pickup point. Please note the transportation service is shared with other travelers. In case you prefer to book the option without transportation, we will meet you at the Volare Balloon Port in Teotihuacán, State of Mexico. We will confirm your expected arrival time one day prior. For further questions, fell free to contact us by phone or message. The transportation service only applies from Mexico City Hotels located at Touristic Areas. It does not apply from particular residences or Airbnb and/or similar services. The transportation service is shared, subject to schedules and restrictions. In case you select the option without transportation and want to arrive by your own car, the appointment will be at Globopuerto Volare in Teotihuacán, State of Mexico, at the designated time. Any doubts please call or text +52 5553312460 or +52 5510881275.

Meeting point

Volare | Vuelos en globo
Carretera Libre a Tulancingo Km 27.5 San Francisco Mazapa, Manzana 005, 55830 de Arista, Méx., Mexico
Please arrive to this meeting point if you select the option without transportation from Mexico City.

End point

This activity ends back at the meeting point.

Itinerary

Mexico City

1 hour • Admission Ticket Free

Volare | Vuelos en globo

1 hour • Admission Ticket Included

Teotihuacan Municipality

1 hour • Admission Ticket Free

Zona Arqueologica De Teotihuacan (Pass By)

San Juan Teotihuacan (Pass By)

San Martin de las Piramides (Pass By)

Volare | Vuelos en globo

1 hour • Admission Ticket Included

Teotihuacan Mexico Tour

3 hours • Admission Ticket Not Included

Mexico City

2 hours • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
Most travelers can participate

For certain disabilities, participation in the activity may not be possible. Please consult the provider prior to booking to confirm
Maximum weight per person: 120 kg or 265 lb
Hot air balloon flights are completely dependent on weather conditions. The direction and speed of the flight depends on the wind, so sometimes there is the possibility of not flying over the archaeological site.
Children under 5 years of age are not allowed to take the balloon flight.
People under the influence of alcoholic beverages are not allowed to fly.
This tour/activity will have a maximum of 100 travelers

Supplied by

Frequently Asked Questions (17)

Q:Where do we meet for the Hot Air Balloon Flight over Teotihuacan, from Mexico City?

A:Hotel pickup is available, however, our departure address is Carretera Libre a Tulancingo Km 27.5 San Francisco Mazapa, 55830

May 2021

The answers provided are based on answers previously given by the tour provider to customers’ questions.

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Featured review

Natanya_B

Amazing experience with Volare. Everything was smooth and well organised from start to finish. Our pilot, Juan Manuel Diaz, was incredibly skilled and had such a great, positive attitude that made the whole flight even better. He got us impressively close to the pyramids, which made the views feel surreal. Definitely a highlight of our trip.

Reviews

4.8

based on 4,136 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Sort by: Most insightful

Great time. Traffic back...

Remington_L, Aug 2026

Great time. Traffic back is bad so bring a book or something to entertain yourself Great good afternoon the tour

Great experience. Dress...

LESLIE_N, Aug 2026

Great experience. Dress warm as a little chilly. Some snacks and coffee provided. Pick up from hotel was smooth.

Impressively Amazing

Russell_M, Aug 2026

Smooth sailing and beautiful sunrise perfect from pickup to landing They are a smooth machine that can turn the experience from anxiety to clean and clear and smooth trip very efficiently and effectively.

Definitely Worth Going

wendi_r, Aug 2026

We had a great time. The balloon ride was an amazing experience. We enjoyed the breakfast and we signed up to explore the pyramids. The view from the top of the moon pyramid was breathtaking. There is lots of vendors selling there wears. Not much shade so I would recommend going in the morning and bring a hat, umbrella and sunscreen. Take a tour to learn about the history. Definitely worth it!

Response from Host, Aug 2026

Thank you for the wonderful review and top notch advice! We're thrilled you enjoyed the flight, breakfast, and pyramid tour. Hope to see you again!

It was a great experience...

Ramona_V, Aug 2026

It was a great experience pickup in the morning was right on time and right outside hotel! The experience itself was great they were there to help/answer any and all questions. Our return was little iffy told us return time was 12:10 ended up being more like 1pm not sure the reason and the drop-off was in meeting points not at the hotel like the pickup was but other than that great!

Response from Host, Aug 2026

Thank you! Glad you had a great overall experience with our flight and team. Sorry the return timing and drop off didn't go as smoothly as planned, but we really appreciate your honest feedback so we can improve!

Had a great time! All the...

Maddie_M, Aug 2026

Had a great time! All the employees were super accommodating and friendly. The actual experience was once in a lifetime :)

Response from Host, Aug 2026

Thank you so much! "Once in a lifetime" is the highest compliment, we're thrilled our team took such good care of you!

An amazing experience!...

Aimee_G, Aug 2026

An amazing experience! Well organized and the ride was amazing. The only downside was that breakfast was advertised to be in a cave and it wasn’t. Still great but disappointed that we missed out on that.

Response from Host, Aug 2026

Thank you! So glad you enjoyed the flight and the setup. There might have been a misunderstanding, we do not advertise anywhere on our product that we go to the cave. we have never offered that service.

Absolute highlight of our...

Christin_R, Aug 2026

Absolute highlight of our trip to Mexico City. Highly recommend this tour to anyone. Everything was well organized. The food was just ok.

Response from Host, Aug 2026

Thanks so much! So glad the tour was a highlight of your trip. We really appreciate the feedback on the food and will keep working to improve it!

Wonderful Experience

Stephanie_S, Aug 2026

Response from Host, Aug 2026

Thanks so much! So glad you enjoyed the flight and had a great time exploring the pyramids. Hope to see you again soon!

A beautiful experience

Sig_C, Aug 2026

You gotta get up early, but it’s worth it for the experience! My first time and it was beyond my expectations. Transportation to and from site is a little tight, gives you a chance to see parts of Mexico City that you might not otherwise.

Response from Host, Aug 2026

Thank you for your review! glad to har you had a worthwhile experience, come back soon!

breathtaking experience

Krystel_M, Aug 2026

Hugo was a super amazing instructor. everything was seamless, from booking to pick-up to the experience. 10/10 experience to try when visiting Mexico

Response from Host, Aug 2026

Thank you so much for the 10/10 rate. Hugo will love to read this, come back soon!

Would recommend

Bree_N, Aug 2026

We loved it! A very early morning but well worth it to have this experience. We would absolutely recommend it to others looking for something to do it CDMX.

Response from Host, Aug 2026

Thank you so much for recommending us to others, hope we get to welcome you again.

I didn't know they had waffle houses down here

Michael_L, Jul 2026

The hot air balloon was cool! But they tried to charge us 100+ USD for some photos they took which wasn't cool. Also the breakfast was bad. Also the shuttle bus had poor air conditioning. However, in the restaurant where they had us wait to be picked up, two rival mariachi bands got into a violent altercation over a turf war. This was awesome, and as such my rating is increased accordingly. If this sounds scary to you, then perhaps wait outside.

Response from Host, Aug 2026

Thank you for taking the time to leave us a review! We're thrilled you enjoyed the balloon flight (and the lively waiting area!). We also hear your feedback regarding the photo pricing, breakfast, and shuttle bus AC loud and clear. We're actively addressing these areas to improve our overall guest experience. Safe travels!

Amazing experience

Gabriel_A, Jul 2026

The flight was juste AMAZING ! My best experience in Mexico!! Do it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Response from Host, Aug 2026

Thank you so much!! Hope we get to fly again with you!!

CDMX Hot air balloon

Mercedes_C, Jul 2026

It is well organized and a beautiful way to see Mexico City without the hassles of traffic. Must try

Response from Host, Aug 2026

Thank you so much, Come back anytime soon!

Amazing experience

Brigitte_F, Jul 2026

Unforgettable experience. Amazing experience from start to finish! The team was incredibly professional, friendly, and well organized. We even asked if they could pick us up from our hotel, even though it wasn’t on their usual pickup list, and they happily accommodated our request. Everything on site was perfectly organized, making the entire experience smooth and enjoyable. I highly recommend this company 100%! ⭐⭐⭐⭐⭐

Response from Host, Aug 2026

Thank you so much for your glowing review and recommendation! Come back anytime soon!

Once in a lifetime experience.

Roozbeh_S, Jul 2026

An amazing experience. Breathtaking views. Highly recommended. You will not be disappointed. Our pilot was excellent and the whole experience was really well organised.

Response from Host, Aug 2026

Thank you very much for your review, we're glad it was such an amazing experience. Hope we get to fly with you again!

Loved the balloon ride

Sandra, Jul 2026

We chose only the balloon ride foregoing the pickup and drop off option and somewhat regretted it :) def recommend the full package so you don’t have to worry about transportation. However, we loved the balloon ride, everyone was so nice while registering, breakfast was decent, and the photographer made sure to include everyone in the photos and take different types of photos of each group. We ubered to and from separately so we would not be tied to their scheduled and worked out for us. We rented 2 little atvs and were able to see other sections around the pyramids that normally we would not be able to see.

Response from Host, Jul 2026

wow! it seems like you had a great trip. Glad to hear you liked the ride. Come back anytime soon!

Well organised, touristy but worth doing.

Nicole_A, Jul 2026

Had looked through a lot of reviews and found it hard to find unbiased reviews. My partner and I booked the balloon ride without the additional time/brunch in a cave etc etc as we had read about the hitsory of the pyramids beforehand and knew that we would probably be too tired to go back to the pyramids after the early wakeup. We are glad we made this decision. We were picked up on time at 4:40am by a large van with other passengers and drove straight to the launch site, no traffic in this direction. We arrived at the Volare building for check in which was efficient and we were offered coffee and a snack. Then waited for the balloons to be inflated while the sun was rising. This part was quite cold and there was no seating, though there were some gas heaters outside. Then we were placed into groups for the hot air balloon ride, each balloon has four sections which can hold four people each. Our pilot was excellent and very friendly. There were around 50 other balloons in the air, only a few balloons (ours included) were able to fly right up past the pyramids, the pilot said this is based on luck and wind conditions. Our ride was around 40 minutes and then we landed at a separate site and were given sparkling wine to celebrate the ride. A van took us back to the Volare building where there was a Mexican breakfast waiting for us - the food was okay, there was also a mariachi band that played around each table (presumably wanting tips). The groups going back to the pyramids were taken via shuttle and our shuttle took us back to mexico city. The ride back took around 1:45 mins due to traffic but we were taken to the same place as our pickup point, by about 10:45am. Over all it was very well organised and efficient and felt very safe. We enjoyed the experience and would recommend it to others. The photo and video packages are very expensive so be aware when your photos are being taken that you will not receive these photos unless you pay at least 1400MXN depending on the package - be sure to get your own photos too.

Response from Host, Jul 2026

Thank you for such a detailed review, glad to hear you had a great flight and were one of the lucky ones to get there when the wind pushes otherwise. Hope we get to welcome you again!

Amazing experience!

Marielena_A, Jul 2026

Response from Host, Jul 2026

Thank you! We love to hear this, it makes our work worthwhile to see reviews like this. Come back anytime soon!

Incredible and beautiful...

Paul_U, Jul 2026

Incredible and beautiful experience seeing all the colorful balloons being inflated and rising up in the air over the horizon. The staff is professional and friendly and are there to ensure everyone has a fun and safe experience

Response from Host, Jul 2026

Thank you for your review!!! So glad to hear it was such an incredible time, come back anytime soon!

Overprice

Javier_G, Jul 2026

Way way over price, one drone video of 5 sec 50$. Each picture 14$. Make me walk 12 min from a restaurant to the entrance of the park.

Response from Host, Jul 2026

Have safe travels, thank you for your feedback.

Highly recommend

Squall_L, Jul 2026

Had a fantastic time in our first ballon ride. Highly recommend to see a piramid from the air. El sol y la luna absolute must!

Response from Host, Jul 2026

We're so glad to hear you had such a fantastic experience, come back soon!

Excellent communication...

Anthony_C, Jul 2026

Excellent communication and accommodation. They picked me up from a location close to my Airbnb. Views we're stunning, with an excellent and knowledgeable pilot. The event from preparation to takeoff to landing was smooth and we were able to get great aerial shots of the site. Ground transportation to and from the pyramids was also good. The breakfast could've been better but that's not the main reason for going on this excursion.

Response from Host, Jul 2026

Thank you so much for your review! Glad to hear you had such a great flight and experience. Come back anytime soon!

Hot Air Balloon Ride over Teotihuacan

Sydney_D, Jul 2026

I loved the hot air balloon flight over Teotihuacan. I felt comfortable going as a solo traveler and found the Volare team to be very responsive and helpful over WhatsApp. They answered all of my questions and were willing to pick me up and drop me off at a location not in the hotel zone where they normally pick up. The views were a bit hazy but no one can control the weather and we still got a clear view of the pyramids. Breakfast was fine--chilaquiles, eggs, watermelon, coffee, and juice--and the mariachi band during breakfast was lovely.

Response from Host, Jul 2026

Thank you so much! we appreciate you recognition for our customer service team. Glad to hear you had a fantastic balloon ride, come back soon!

Great experience would...

Behfar_Z, Jul 2026

Great experience would recommend to anyone going. Beautiful sunrise with a wonderful crew. Out favourite memory

Response from Host, Jul 2026

Thank you so much for your review and recommendation! glad to hear you had such a great experience, come back soon!

Over packed as shorts is...

Matthew_G, Jul 2026

Over packed as shorts is fine with a light jacket. Water & snacks were needed for kids. Amazing experience!

Response from Host, Jul 2026

Thank you so much, glad you liked it! Come back soon!

Flawless Sunrise Hot Air Balloon Ride!

Sylvia_M, Jun 2026

Volare hot air balloons were great and worth every penny. They were very organized and on time picking us up. They provided coffee and pastries, which was a blessing at 5am in the morning. The ride was very smooth and did not feel bumpy at all. I liked that the pilot did not talk too much so that we could enjoy the sunrise and amazing views. He was very safe and the landing went without a glitch. If you book this, you should know that they do not land in the same place you take off....but don't worry...they drive you back to your starting point. They also offered some photos and video using a drone. Loved this tour!

Response from Host, Jul 2026

Thank you so much for your glowing review! Glad to hear you had such a magical experience, we would love to welcome you again soon!

Great experience and must...

Anmol_T, Jun 2026

Great experience and must try. Only thing of improvement is everything is monitized, they click pictures and like every tourist attraction, we have to pay to get that.

Response from Host, Jul 2026

Thank you so much! glad to hear you had a great experience. We support the local economy by allowing them to work, one of them is the photo company. Thank you!

This was absolutely a...

Dave_O, Jun 2026

This was absolutely a highlight of our time in CDMX. Pickup was right on time (it will be early, but worth it), everything was super organized and the views of the pyramids and towns were spectacular. Captain Fernando was excellent.