Tour Enchanting Venice Majestic City Walk and Gondola Ride

Badge of Excellence

Venice, Italy

2 hours (approx.)
Mobile ticket
Offered in: English

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Overview

Don’t worry about reading up on the history of Venice; save yourself time by going on this guided walking tour instead. After meeting your guide, set off on a tour that showcases St Mark’s Basilica, Marco Polo’s residence, and Doge’s Palace. To help you get more out of your experience, a 30-minute gondola ride is also included.

Save time: Enjoy a combination of a gondola ride and walking tour
Great photo opportunities of St Mark’s Square and the Grand Canal
Clear commentary: A personal audio system is included
Get your bearings during a walking tour

What's Included

Guided tour
Gondola ride

Transport
Food
Drink
Ticket for Campo Santa Maria Formosa

Meeting and Pickup

Meeting point

Piazza San Marco
P.za San Marco, 30124 Venezia VE, Italy
Alilaguna Ticket Office in San Marco (in front of the Royal Gardens) Important, we ask that you arrive 20 minutes before the start of the tour, if you are late you will miss the tour and will not receive a refund.

End point

This activity ends back at the meeting point.

Operating hours
.3:00 pm

Itinerary

Piazza San Marco

20 minutes • Admission Ticket Not Included

Campo Santa Maria Formosa

20 minutes • Admission Ticket Not Included

Ponte di Rialto

10 minutes • Admission Ticket Not Included

Canal Grande

30 minutes • Admission Ticket Not Included

Teatro La Fenice

20 minutes • Admission Ticket Not Included

Ponte de le Ostreghe

20 minutes • Admission Ticket Not Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Infants must sit on laps
Most travelers can participate
The gondola ride is not private but is shared with other participants.
The seat on the gondola cannot be chosen but will be assigned by our gondolier
IMPORTANT: The tour is not private, it is a shared tour
Each gondola can accommodate a maximum of 5 individuals.
The itinerary is subject to change in case of inclement weather.

Children up to 2 years old do not pay, only if they do not occupy a seat on the gondola
When you book, pass us your whatsapp number, we will send you a voucher, via whatsapp, which you must present on the day of the tour.
Once you arrive at the meeting point, you must enter the Aliguna Ticket Office, show the voucher, which we will send you via whatsapp, and receive the tickets. If you have any doubts, you can ask our desk colleagues
Important, we ask you to arrive 20 minutes before the departure of the tour, rightly so because you have to show your voucher at the ticket office, and receive the tickets from our colleagues, ok
if you don't arrive in time, or you miss the meeting point you will lose the tour. If you miss the tour, you will not get a refund
If the gondola tour is canceled due to bad weather, the customer will receive a refund of 30 euro per person.
The gondola tour has a maximum capacity of 5 people, the walking tour up to 15 people
On certain dates, most travelers staying outside of Venice who are planning to visit for the day will be required to pay a €5 access fee. For further details (including exemptions) and to learn what days this fee is applicable, please visit: https://cda.ve.it
Gondola departure times may vary at the discretion of the gondoliers. It may happen that once you have checked in you still have to wait (maximum 1 hour) beyond the requested time.
This tour/activity will have a maximum of 30 travelers

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Reviews

3.2

based on 9 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

I wouldn’t do it , waste of money

Lynne_S, Oct 2024

Tour guide was nice , but really only walked us around the areas you can easily find your self She took us down small side streets Which was terrible for two ladies , they had their purses taken Gondola ride wasn’t much , he was on his phone the the whole time

Response from Host, Nov 2024

Thank you for your feedback. Our tours are designed to provide unique local experiences, and we ensure guides lead visitors safely through selected areas. We appreciate your input as we continue to refine our services.

Not worth it

Robyn_B, May 2024

Very average tour. The guide did not introduce herself, was rude, didn’t answer questions properly, actually said to one person that she didn’t have to tell them all about the city and finished the tour earlier than was advertised. The gondola ride was scary as I thought our gondola would capsize or sink with the size of the people in it (ie no attempt at even weight distribution between gondolas. The gondolier did not engage with us at all.

Response from Host, May 2024

Hello, Thank you for your feedback. We are very sorry to hear about your disappointing experience on the tour. We have forwarded your comments to the relevant department to investigate the guide's behavior. We apologize for any rudeness and for not providing the service you expected. Your feedback is essential for us to improve. Regarding the gondola ride, we regret that it was not up to standard. Safety and enjoyment are our top priorities, and we will address these issues with our team. We apologize for any inconvenience caused and appreciate your understanding. Sincerely,

Disappointed

Michelle_P, May 2024

Walking tour was cancelled due to the Pope arriving the next day. We were not notified until after we stood in line at the ticket counter- an email or a text would have been nice. We were only able to do the gondalla ride which we had already done the day before. We still have not been reimbursed for the tour that was cancelled.

Response from Host, May 2024

Hello, Thank you for sharing your experience with us. We deeply regret the inconvenience caused by the unexpected cancellation of the walking tour. Unfortunately, the Pope's arrival is not always communicated in advance, and we are often informed only on the same day, which makes it extremely difficult to adjust logistics. We sincerely apologize for not being able to notify you before you arrived at the ticket counter. We understand the importance of efficient communication and are working to improve our processes to ensure that situations like this do not occur in the future. Thank you for your understanding, and we apologize for any inconvenience caused. Sincerely,

Canceled part of tour with no offer of refund

Katrina_S, Apr 2024

The Pope was visiting the day of our tour so we found out the evening before that part was canceled with no offer of a partial refund. We couldn’t even get to the gondola part and I messaged the operator back about it but got no response.

Response from Host, May 2024

We sincerely apologize for the inconvenience you experienced during your tour with us. We apologize for any frustration or disappointment this may have caused you and the other members of your group. We fully understand how important this part of the tour was to you. Once again, we apologize for the setbacks and appreciate the opportunity to learn and improve from this experience. Sincerely,

Disappointing as not as described

Neera_G, Mar 2024

I was disappointed with this tour. Online, it advised we would go to San Marco piazza, Doge’s palace and Rialto bridge. None of this occurred. Also, we were advised to arrive 20 mins early. The Tour guide arrived after 3pm. Although she was lovely, it involved walking the various streets of Venice rather than the main tourist attractions, which is not what I booked. I have given 1 star as the gondola ride was fun, and the only thing that they followed through with. Had I known the tour was not as described, I would have booked elsewhere.

Response from Host, Mar 2024

Good Morning, We must address your recent feedback with utmost clarity. Despite your tardiness, which inconvenienced the entire group, we accommodated your late arrival and proceeded with the tour as scheduled. Throughout the entirety of the tour, our guide demonstrated professionalism and courtesy, despite your evident displeasure. Your unwarranted demands for a refund, following a completed tour as described in our itinerary, were rightfully denied. We uphold the standards outlined in our policies, and your request did not meet the criteria for reimbursement. We implore you to reflect on your actions and consider the impact of your behavior on both our staff and fellow tour participants. Respect and adherence to agreed-upon terms are essential in maintaining a harmonious and enjoyable experience for all involved. We extend our sincerest wishes for a pleasant day ahead.

Underwhelmed

Vivian_T, Mar 2024

The walking part of the tour was fun and informative. It showed us parts of the city that would normally be missed as they aren’t common touristy areas. And our tour guide showed passion for his city! The gondola ride left much to be desired and was a disappointment. The gondalier wasn’t pleasant and actually a little rude. He spent the entire time chatting it up with passing gondolas and playing catch with fruit.

Response from Host, Mar 2024

We appreciate your feedback regarding your recent tour experience. While we're pleased to hear that you enjoyed the walking portion of the tour and found it informative, we regret to learn about your disappointment with the gondola ride. We want to assure you that we take your feedback seriously and are investigating the matter further. It's essential for us to ensure that all aspects of our tours meet the high standards we strive for. However, we must clarify that the behavior you described from the gondolier does not align with the professionalism and service quality we expect from our partners. Rest assured, we will address this issue promptly to ensure that similar incidents do not occur in the future. We sincerely apologize for any inconvenience this may have caused you during your tour. We hope that despite this setback, you were still able to enjoy the unique sights and experiences our city has to offer. Thank you for bringing this matter to our attention, and we hope to have the opportunity to provide you with a more satisfying experience in the future.