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San Francisco: Cable Car Audio Tour with Entrance Ticket

San Francisco, USA
High interest
Booked 2 times today.
  • 1 to 3 hours (approx.)
  • Offered in: English

Overview

    What's Included

    • Pintours App Guide
    • Unlock secret stories, audio, and music
    • Cable Car ticket (Loaded On Muni App)

      Meeting and Pickup

      Meeting point

      • Cable Car Turnaround Powell St.
        Powell St, San Francisco, CA 94102, USA

        You will see the cable car stop, just get in line!

      End point

      • Powell/Mason Cable Car Turnaround
        2350 Taylor St, San Francisco, CA 94133, USA

        The end of the Cable Car route. Feel free to explore the neighborhood, and head into Fisherman's Wharf!

      Itinerary

      1

      Powell and Market Cable Car Turnaround

      10 minutesAdmission Ticket Free

      2

      Union Square

      25 minutesAdmission Ticket Free

      3

      Westin St. Francis (hotel)

      5 minutesAdmission Ticket Free

      4

      Chinatown

      25 minutesAdmission Ticket Free

      5

      Nob Hill

      Admission Ticket Free

      6

      Cable Car Museum

      Admission Ticket Free

      7

      North Beach

      15 minutesAdmission Ticket Free

      8

      Fisherman's Wharf

      Admission Ticket Free

      Additional Info

      • Confirmation will be received at time of booking
      • Not recommended for travelers with back problems
      • Not recommended for pregnant travelers
      • Service animals allowed
      • Near public transportation
      • Stroller accessible
      • Not wheelchair accessible
      • Travelers should have a moderate physical fitness level
      • This is a private tour/activity. Only your group will participate

      Cancellation Policy

      You can cancel up to 24 hours in advance of the experience for a full refund.

      Traveler Photos

      Gallery picture 1 (from a traveler's review)

      Reviews

      2.3
      based on 39 reviews
      Total reviews and rating from Viator & Tripadvisor

      Bogus Tour

      Tasha_L, Apr 2026
      None of the information sent worked. Total scam. Had to contact Viatour several times to be sent information that did not work. Ended up buying ticket at Muni station.

      scam- never responded...

      Jennifer_F, Apr 2026
      scam- never responded with app need refund not worth it could not get tickets and did not respond to texts

      I am writing to request a refund because I was experiencing technical difficulties and was not able to access the link.

      Brenda_W, Mar 2026
      I am extremely disappointed with this company. I was not able to access the link for the audio tour.

      Wasted money and time

      Romie_R, Mar 2026
      I couldn't download my tickets to get on the cable train ride . Had to buy them again . At the cable leaving location Noone was willing to help

      Beware this is just another bus

      DeKetra_W, Mar 2026
      This “tour” was such a rip off. This was literally just another bus going up and down the street. The cable cars do not look like what the picture shows them as. You will be very confused. Beware and read the reviews before booking with this company.

      Got scammed want my money back

      Kawena_A, Feb 2026
      Paid 116 an never even get to get on the cable everyone around the city told me that they don’t know what that is an I came Al the away from Hawaii on vacation

      Response from Host, Mar 2026

      Hi Kawen, please check your messages, and email for your cable car ticket! If you still have any issues, please contact our help hotline

      Horrible Experience

      Levonia_G, Feb 2026
      Why would you offer a tour of just a single ride? I didn't think the directions of this tour were clear. I thought it was with a guide and that the price included a "round trip" ticket. It doesn't make sense to pay for a single ride through this offer and then you have to pay to get back to your destination. Each ride is $9 and I paid $14 for the "audio " which i couldn't access. So I wasted my money and had to pay an additonal $9 to get back to my destination.

      Response from Host, Mar 2026

      Hi Levonia, The single ride option is for folks looking to explore the Fishermans Wharf Neighborhood -- we can offer you a free return ticket, and a free tour for your misunderstanding.

      Scam

      Chris_G, Feb 2026
      Never received the actual tickets. Just a confirmation from Viator that was not accepted due to lack of actual ticket from third party vendor.

      Response from Host, Mar 2026

      Hi Chris, Your cable car tickets are separate -- and have been emailed to you. Please check the email you booked with.

      Don’t purchase from third party

      David_J, Feb 2026
      Horrible , this third party app is overpriced and didn’t even get the tickets it’s best to purchase in person and a lot cheaper then third party

      Response from Host, Mar 2026

      Hi David, Your cable car tickets are separate -- and have been emailed to you. Please check the email you booked with.

      Purchasing elsewhere

      Adilene_E, Jan 2026
      The check out process online is simple, quick, efficient. Though if you’re anything like me, and know absolutely NOTHING about this city, this is a good way to screw you over. Purchasing on this site triples, (and still a little more the cost) of what a single trip normally costs at the booth. Overall, a fun experience. Moderately nerve wrecking, and very loud when you sit on the outside benches. The staff are kind, the trip is touristic and scenic for sure.

      Response from Host, Jan 2026

      Thank you for your honest feedback! We’re thrilled you enjoyed the unique thrill of riding the cable cars—there really is nothing like the sights and sounds of the city from those outside benches. We appreciate you mentioning the value, and we want to clarify that this experience is designed to be more than just a transit fare. By booking this package, you’re receiving a fully curated audio tour that provides historical context, local secrets, and storytelling for the landmarks you pass along the way. Our goal is to provide travelers with a guided, "museum-style" experience right on their smartphones so they can learn about the city's rich history while enjoying the ride. We’re glad our team made you feel welcome and that you found the booking process easy. Safe travels on your next adventure!

      Frustrating trying to use cable car audio tour.

      David_R, Jan 2026
      Very frustrating . Cable car audio tour required downloading two apps, then coordinating them with cable car route. Very frustrating until we just turned off audio and enjoyed the cable car without audio tour!

      Not as organized as I...

      Regina_G, Dec 2025
      Not as organized as I have expected. Had a 10 am ticket. Did not get going till 10:45. Not easy to listen to recorded tour from separate app. City noise and passenger noise made it hard to understand or hear, even with my earbuds in. Purchased all day pass. Was difficult to get back on because of multiple full cars. Not sure if everyone on the cars even had a ticket. Nobody checked for tickets at all.

      Poor description

      Rashida_S, Dec 2025
      I was over charged for everything! Don’t sign up for this tour through viator! Just go to where the trains are pay for it way cheaper! The directions and times viator give are wrong and they over charge you for everything! The train experience is great and the workers are great and so are the views so just go to the train section itself don’t go through viator!

      Very bad service no one anwer

      Jose_A, Dec 2025
      Do not work no one answer your question I will recommend not to use this people when i went to the place nonpne know about it

      Please Read!!!

      Jessica_H, Dec 2025
      DONT BOOK THIS!!! At least on this website. We paid $120 for a “audio tour” with unlimited stopping on the Cable cars. When we got there, there was an option to buy it there for $9 per person (this option does not give you an audio tour). The audio tour was hard to hear on the phone and was NOT worth the money. We also waited in line for 2 hours for only a 15 minute ride. If you want to skip the line I advise to go to the second stop where it is 400% less busy. At the end of the trip you have the option to take another car back to the start. It was another long line so we chose to take a Lyft back to the start for only $7.

      Not what was advertised

      Lorena_G, Dec 2025
      The time slot we picked was not honored and the bus rides were first come first serve. This was not how the description was lead to believe. I could have simply purchased a ticket at the station for half the price. Very disappointed

      The city of San Francisco...

      Erma_J, Dec 2025
      The city of San Francisco is so much better now a days, very clean and very nice, cable car was fun and easy to ride.

      It was super quiet day,...

      Connor_D, Dec 2025
      It was super quiet day, was able to get on very fast and had a nice ride, wish i had the unlimited pass though

      I made the mistake of not...

      Landel_A, Dec 2025
      I made the mistake of not bringing headphones so it was hard to listed to the tour on my phone, but my kids and family liked it.

      Waiting in line can be...

      Amy_T, Dec 2025
      Waiting in line can be kind of annoying, but once you’re on the ride is awesome! Also download the app beforehand

      The ride was much better...

      Landel_A, Dec 2025
      The ride was much better than I expected, i will say it was cold so wear a bigger jacket, also go around noon it’s not very busy then

      Nothing like i’ve ridden before

      Linda_C, Dec 2025
      Both me and my wife and kids had a fun time on the cable car, the best part was when we went downhill

      Would i do it again?...

      Linda_C, Dec 2025
      Would i do it again? Yes!! The kids enjoyed it so much, definitely something unique and is a must do

      Cable Car SF

      Doris_G, Dec 2025
      Instructions were clear but difficult to access. No one was at gathering spot to help. Not able to access the audio portion of the tour

      Don’t use Viator for the Tour and Cable Car Tickets

      Eugenia_M, Oct 2025
      Do not use this company for a trolley ride in San Francisco. I was not able to convert over to the proper ticket so I had to buy a new ticket

      Not clearly marked where...

      Kevin_R, Oct 2025
      Not clearly marked where to go. We paid 110. American for two people the carcass 9.00 one way do thinking we had wrong tour? Or buying ahead is a ripoff? Unsure because none around to help you.

      Did not enjoy this

      Thomas_H, Oct 2025
      Unfortunately we felt the audio and ride were not in sink. We also did not realize we only went one way on the cable car and then would have to wait in a huge line to go back so we did not return and took the trolley instead

      Great but hard work to get to the starting point

      Mark_C, Oct 2025
      Great experience however why we were told to walk almost 2 miles to the Tram turning circle to start our trip on Powell Street when we found out later that there was one right next to our hotel on Fisherman’s Wharf if beyond belief 45 minutes up and down steep streets in 70c is not good

      Junk!

      Paul_I, Sep 2025
      Impossible to obtain "tickets" after paying! The cable car employees never heard of this company and said there's never "tours" as offered!

      Total Scam and waste of money

      Cynthia_L, Sep 2025
      It is a total scam. Do not fall for it. You can buy a single ride ticket for like $9. There is very little information on this so called tour and the audio is trash. I wish I had not fallen for this scam.

      From $23.00

      per person

      up to 24 hours before the experience starts (local time)

      Book ahead!
      On average, this is booked 18 days in advance.

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