London Tootbus Hop on Hop off Bus Tour and Thames River Cruise
London, England
London Tootbus Hop on Hop off Bus Tour and Thames River Cruise
London, England
- 2 hours (approx.)
- Mobile ticket
- Offered in: English
Overview
Explore London's major sights with a 1-, 2-, or 3-day hop-on hop-off bus pass covering three routes. Spot landmarks including Tower Bridge, Westminster Abbey, Big Ben, and Buckingham Palace at your own pace. Complete your experience with a hop-on hop-off Thames River cruise for a fresh city perspective. Updated route schedules and stops ensure you can plan your sightseeing efficiently across all circuits.
- Avoid getting lost and cover more ground than you would by walking
- Use your ticket on three distinct routes covering London's top landmarks
- Choose when and where to hop off—free from rigid sightseeing schedules
- Track buses and locate stops in real time with the app
Why Travelers Choose This Tour
Offers three bus routes and river cruise access in one flexible pass.
What's Included
Meeting and Pickup
Itinerary
Additional Info
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
Traveler Photos
Reviews
3.9
based on 3,853 reviews
Sort by: Most insightful
Shelita_P, Jun 2026
Although we enjoyed the experience and also took advantage of the London Eye discount savings they offered when we first arrived, I'll say that it was not ideal that they didn't provide us with the additional tickets we'd need for the river tour portion. Its worth the purchase, but request ALL your tickets at one time so you're not stressed.
Response from Host, Jun 2026
Thank you so much for your review. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
Robert_T, Jun 2026
Service was somewhat erratic. But the earphone jacks worked well and we learned a lot of interesting things.
Also, all the bus-related workers were very nice and helpful.
Response from Host, Jun 2026
Thanks so much for your lovely review. We are very proud of our team and it really is great to hear about your experience of our tour and the staff who you met on the day.
Hope we can welcome you back onto our buses one day!
Tootbus London Team
Na_G, May 2026
Our second experience with Toot Bus. Makes visiting London an easy experience. Love the added Thames cruise option.
Response from Host, May 2026
Thank you so much for your review and we are glad to hear you enjoyed your time on our tour. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
Darleen_B, May 2026
The tour bus company was no longer called tootbus it is called original city tours bus. We think we missed a bus because we were looking for toot bus as indicated on our ticket. Apparently it has been sold to another company. And the sign on the bus stop poles says Tootbus it does not say original. Something should be done about it both on the buses, poles and tickets. Also send out a notice to tell tootbus ticket holders to look for Original. The audio was very informative at each top.
Response from Host, May 2026
Thank you so much for your review. I'm sorry to hear that your experience was not entirely positive. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
Edna_M, Apr 2026
I loved being able to explore the city without worrying about too much walking. The audio guides were both helpful and genuinely funny. Thank you for making my visit to London truly special!
Response from Host, Apr 2026
Thank you very much for your positive review! We delighted that you enjoyed your time on board and in London.
Tootbus London Team
Mary_R, Apr 2026
We only had about 4 hours in London, one of the workers at the first stop near the booth selling tickets assured me I'd have time to see Buckingham palace, Big Ben and the kings jewels. He conned me into getting 4 tickets to the crown jewels but of course we didn't have time, traffic was crazy so I lost 120 bucks as there was 4 of us, money I'll never see again due to his dishonesty. Bad experience
Response from Host, Apr 2026
Thank you very much for your review. We do try to inform our customers about any events or circumstances that could cause disruption to our service such as traffic which is beyond our control, on our website and App and I'm sorry that you didn't manage to see that. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
roger_f, Dec 2025
Buses pretty regular. Music on board can be a bit repetitive and sometimes commentary goes missing. Overall pretty good though.
Response from Host, Jan 2026
Thank you for your positive review! We hope you enjoyed your time on board and in London.
Tootbus London Team
Fatima_B, Nov 2025
Great way to get around and see London. Drivers are courteous and helpful. The metro can get you faster but many things can be missed
Response from Host, Nov 2025
Thank you for your positive review! We hope you enjoyed your time on board and in London.
Tootbus London Team
JenniferVukosic, Nov 2025
We found the audio guide to be informative, used the printed map all the time. The app opened very slowly so we were constantly being delayed in getting on at stops to show our tickets. Overall, we enjoyed the experience. HOWEVER...We did oversee one concerning situation. At one stop, another hop on hop off bus company salesperson was working with a family, and one of your employees was yelling so loudly we could hear her from inside the bus. She was angry that the gentleman "stole" the family from her, and kept telling them to not listen to him! She was making me very uncomfortable for their sake, a family on holiday/vacation looking to get tickets for a bus tour and being accosted by her was so unprofessional. She was so immature; she was screaming at him, at the family, on the phone with whom i presume was her boss, even the shopkeeper of the store she was standing in front of. I would ABSOLUTELY NOT choose your company!
Response from Host, Nov 2025
Firstly I would like to thank you for taking the time to advise us of your recent time on board Tootbus Tours. It is only though feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers.
We consider our staff as the front line and face of our business, they are generally the first point of contact for any visitors and we expect them to be courteous and professional at all times. Unfortunately on this occasion the high standards we expect haven’t been met and most sincerely apologise for any offence this has caused.
We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
Lucie_P, Oct 2025
Buss service stopped suddenly in afternoon and we had to leave bus we were on and then wait 20 minutes for bus in other direction.
Drivers were helpful!
Response from Host, Oct 2025
Thank you for your positive review! We hope you enjoyed your time on board and in London.
Tootbus London Team
Michael_T, Sep 2025
I want it understood that due to the demonstration we didn't enjoy our experience at all.. we was stuck in traffic jams for up to two hours.. In addition the noise levels outside made it difficult to follow the automatic recorded tour. This was nothing akin to my previous experiences with the company.
Response from Host, Sep 2025
Thank you very much for your review. We do try to inform our customers about any events or circumstances that could cause disruption to our service and I'm sorry that we didn't manage to do that in your case. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
Andrea_G, Sep 2025
It was not a “live” tour. We had difficulty connecting to the description and it didn’t seem like the tour description was customized.
It became a way to get around versus a tour.
Response from Host, Sep 2025
Thank you for your feedback; we are sorry you didn't enjoy the commentary.
The audio was changed in spring 2021 following customer feedback that it was a bit 'flat'. It is designed to be from the perspective of a Londoner giving visitors a more personal view although I appreciate it isn't too everyone's taste. Please be assured all reviews are brought to the attention of the relevant managers.
Tootbus London Team
Denise_L, Aug 2025
How to retrieve the head phones when you enter the bus from the beginning of the trip, otherwise everything was well organized.
Response from Host, Aug 2025
Thank you for your positive review! We hope you enjoyed your time on board and in London.
Tootbus London Team
Angela_B, Aug 2025
Bad communication ended like service early leaving many stranded. Headphones barely gave information about London it was more of just a bus ride
Response from Host, Aug 2025
Thank you so much for your review. I'm sorry to hear that your experience was not entirely positive. We really do appreciate all customer feedback and will use it to continue improving our service for the future
Tootbus London Team
John_M, Jul 2025
Horrible. Two buses ignored us at correct stop. Two times bus stopped for no reason and had to get on another bus. Their app is hard yo navigate and not accurate. Bus stops are not announced by number. Commentary is limited and coarse. Don’t book tootbus
Response from Host, Aug 2025
Thank you so much for your review. I'm sorry to hear that your experience was not entirely positive. We really do appreciate all customer feedback and will use it to continue improving our service for the future.
Tootbus London Team
Valrie_E, Jul 2025
Excellent service, will do again, top tier customer service and the buses are on time and clean. The stops was easy to find
Response from Host, Aug 2025
Thank you so much for your review and we are glad to hear you enjoyed your time on our tour. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
Alison_C, Jun 2025
This was our first time visiting London and this was a great way to see all the sites. There were plenty of busses so we didn’t have to wait long for another one when we got off to wander around
Response from Host, Aug 2025
Thank you for your positive review! We hope you enjoyed your time on board and in London.
Tootbus London Team
Shannon_K, Jun 2025
This is a really good way to get to see landmarks and areas of the city. It's convenient to get off to walk around and get back on later to continue the tour. An audio track is available to plug into, and headphones are provided. We opted for the river tour as well, and the commentary provided by the boat operator was entertaining. He also made an effort to speak slowly and clearly for people who were unfamiliar with the language/accent or who had trouble hearing. Much appreciated!
Response from Host, Aug 2025
Thanks so much for your lovely review. We are very proud of our team and it really is great to hear about your experience of our tour and the staff who you met on the day.
Hope we can welcome you back onto our buses one day!
Tootbus London Team
Amanda_S, Jun 2025
Tootbus locations not well signed. Poor directions given by attendants. Very complicated process. Would not choose this hop on hop off in the future.
Response from Host, Aug 2025
Thank you so much for your review. I'm sorry to hear that your experience was not entirely positive. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
Greg_E, May 2025
Got on the bus once. It was so busy, we couldn’t see anything. The next bus would have been a very long wait. The commentary played more music than info
Response from Host, May 2025
Thank you so much for your review. I'm sorry to hear that your experience was not entirely positive. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
Celeste_S, May 2025
Leon was an excellent guide and kept us informed and was very knowledgeable about London and its history. His humor also was delightful.
Response from Host, May 2025
Thanks so much for your lovely review. We are very proud of our team and it really is great to hear about your experience of our tour and the staff who you met on the day.
Hope we can welcome you back onto our buses one day!
Tootbus London Team
Saskia_D, Apr 2025
It's the best way to get around London. We loved it. They don't seen to have as many busses as some of the other ones so sometimes we had to wait a bit, but there were hardly anyone on them so for me that's better. Operators are great and super friendly. I'd use them again.
Response from Host, Apr 2025
Thanks so much for your lovely review; it really is great to hear about your experience of our tour.
Hope we can welcome you back onto our buses one day!
Tootbus London Team
Duncan_S, Dec 2024
The bus drivers are great. My only criticism is that the bus stop names do not match the actual stops. Super confusing.
Response from Host, Dec 2024
Thank you for your review, our driver's will be pleased!
Regarding the stop names, we try to have these according to the closest popular location so customers will know where to hop off but will take your feedback on board.
Tootbus London Team
Michael_R, Sep 2024
We had to wait over an hour yesterday for a bus to show up. Very disappointed in the lack of buses. Did not bother staying on to see every site because of the initial delay.
Response from Host, Sep 2024
Thank you so much for your review. I'm sorry to hear that your experience was not entirely positive. We really do appreciate all customer feedback and will use it to continue improving our service for the future.
Tootbus London Team
Baiyina_S, Aug 2024
Was a fabulous day with my daughter, all the bus crew were friendly and helpful. The river cruise interesting.
Response from Host, Aug 2024
Thank you for your positive review! We hope you enjoyed your time on board and in London.
Tootbus London Team
Louise_p, Jul 2024
Our experience was terrible. We bought a 2 day pass. We used the bus 1 time got off and tried to get back on at multiple stops and the Toot bus never came. We wait over 30 minutes at each stop and no Toot bus came to the stop. We waisted much of our precious time waiting then resorting to Uber or walking long distances to get where we needed to be. On our second day we attempted to try again. This time a Toot bus was stopped and waiting for passengers. I struggled finding my pass standing in front of the open doors to the bus. The driver proceeded to shut the doors on us as we told him I was looking for my electronic ticket. Strongly not recommending Toot bus service very dissatisfied.
Response from Host, Aug 2024
Thank you very much for your review. I'm sorry to hear that your experience was not positive.
Please could you send us some more information on what date you took the tour and the bus stops where you experienced these issues, so that we can investigate this?
Please email us directly at customerservice-london@tootbus.com
We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
Cendall_C, Jul 2024
Three lines available to ensure you don’t miss the best bits of London. Yellow is definitely the best line of the three, though! Clean and comfortable buses, friendly and knowledgeable staff - highly recommend!
Response from Host, Jul 2024
Thanks so much for your lovely review; it really is great to hear about your experience of our tour.
Hope we can welcome you back onto our buses one day!
Tootbus London Team
Laura_V, Jul 2024
Convenient options and schedules.
Great service and very friendly staff.
We will be back to visit ! 😊
Response from Host, Jul 2024
Thanks so much for your lovely review; it really is great to hear about your experience of our tour.
We look forward to welcoming you back on board our buses one day!
Tootbus London Team
Lisa_M, Jul 2024
Do not book this hop on bus - book any of the others!! They have 1 bus to every 5 of the other tour busses😞. Horrible. Spent lots of sightseeing time waiting.
Response from Host, Jul 2024
Thank you so much for your review. I'm sorry to hear that your experience was not entirely positive. We really do appreciate all customer feedback and will use it to continue improving our service for the future.
Tootbus London Team
Douglas_P, Jun 2024
Lots of buses, alway seats available. Audio was good, stops are in great locations. The two day option worked well for us.
Response from Host, Jul 2024
Thank you so much for your review and we are glad to hear you enjoyed your time in London. We really appreciate all customer feedback and will use it to continue improving our service.
Tootbus London Team
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