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What are people saying about Cancun
Brandi_M, Aug 2026
Best decision ever!
I had a nice trip! It was very easy to connect with the team because they gave great instructions. My only caution to travelers with accommodations beyond the hotel district is prepare to pay an extra $10-$20 from the general posted price. However, this is not a surprise. They contact you in advance of your trip about this if you provide clear details about where you’re staying. With gas and increase of other prices due to inflation, I think it’s fair and a small price to pay for exclusive transport. I arrived well rested, was offered water and beer and had a quiet, comfortable trip free from chaos. Well worth it! I highly recommend this company and will use them again.
Lisa_P, Aug 2026
Excellent!
I would highly recommend Dantia Luxury Services and specifically our driver, Williams. Their communication through the Viator app was excellent. We flew first class with no checked bags so we were through immigration and customs very quickly and Williams was waiting for us the moment we exited the terminal. He was friendly, a safe driver, and the vehicle was very well-maintained and comfortable. We travel to CUN every year and it’s the best transfer experience we’ve had. We’ll definitely book again for next year.
Doug_E, Aug 2026
Very smooth and courteous airport transfer
Very smooth transfer. They use what’s App and gave good detailed pickup info. Our driver was at pickup area outside airport as instructed. Jonathan was a safe and courteous driver and did not talk too much on the 40 min drive like some do. We will repeat transfers in Cancun with them. Please note in Cancun airport after you get bags and exit Customs, the airport staff will try to “steal” your transfer and act like you have the wrong company and act concerned. Ignore them and walk on outside the building like your text message says. Then outside you have to walk another 150’ past 15 “taxi” stands that will also try to “help” you, ignore them too and just past them your driver will be standing there under canopy with sign that he already sent you pic of via welcome text.
Mikayla_S, Jul 2026
10/10 recommend!
10/10 recommend this service. The company was excellent with communication, provided easy instructions for pick up and drop off, and were on time. The driver’s were safe and friendly. The cars were air conditioned and clean. The private transfer was worth the cost.
Megan_A, Jun 2026
An amazing tour -- but also many sales pitches
The tour here was the whole reason we took a trip to Mexico. I loved almost everything about the tour, from the zest of the guide for local history, to our bus tour guide who was very funny, to the smooth navigation of the bus driver. Getting to the Yucatan early was essential in not completely frying, as the temps peaked around 108 degrees that day. We went to a Cenote after and the cool water was absolutely welcome and needed.
I think the only negatives were that there were a lot of moments that made us feel very pressured to spend or buy. I think that the tour company had some partnerships throughout, so many moments on the bus felt like a little sales pitch for a local. I get it, but it became overwhelming at times, between the star charts that were being sold to the pictures with a parrot that were thrust upon guests, to even just tipping after the tour was over (we would've tipped, surely, but the pressure was piled throughout for not only tips, but BIG tips).
Nam_N, Apr 2026
Excellent transport to Cancun hotel
I love this experience. A lot of reviews on Internet scare people about taxi in Cancun airport, but this pick up was very good.. Just give them flight number and they wait for you with your name. My fly delayed for 1 hour and we still get to hotel quickly. Thanks Viator and vendor
Suzette_M, Feb 2026
They were prompt and on...
They were prompt and on time. The first driver met us at the airport with a sign with our name on it. He was very friendly and easy to talk to and gave us a ride directly to our resort. Our 2nd driver showed up exactly on time and was just as friendly and again very easy to talk to. He also stopped at a Pharmacy on the way back to the airport and came in with us to talk with the pharmacist and then waited for us to finish and then continued on to the airport. Very good experience and would definitely use your service again. Thank you.
Ruthy_R, Jan 2026
Great vibes
From the moment we landed in Cancun, this limousine service exceeded our expectations. Communication was excellent and made the pickup process seamless and stress-free. Our driver, Brandon, was incredibly friendly, welcoming, and professional. The music set the perfect vibe, and the champagne was such a nice touch—it instantly made us feel celebrated and taken care of. The ride was comfortable, fun, and a perfect start to our trip. Highly recommend this company if you’re looking for top-notch service and a warm welcome in Cancun!
Marcel_S, Dec 2025
Easy ride
Gabriel was easy to find a few steps from the terminal door. Despite our flight being late and luggage being slow he was there waiting for us with an easy to read sign with our name. He loaded our bags and we headed into a huge downpour. Despite that we arrived quickly. The van was in good shape Gabriel was friendly and was a great driver.
Abimbola_A, Dec 2025
Rene communicated with me...
Rene communicated with me throughout the process. My flight was delayed by over 3 hours but they were very understanding and helpful. The driver, Martin was very nice. The car was clean and spacious. Even though I got the address wrong, he wasn’t upset. He made sure I got my resort safely. I would definitely use this service again.
Nancy_M, Oct 2025
Happy with Happy Shuttle!
We found our “Happy” Transportation really quickly! He called our driver Leo and we were delivered for the next available ferry!
Leo explained the return trip! We know where and when to meet and look forward to a smooth ride back with our “Happy” driver!
The contact from this company is extraordinary as they keep you updated, explain throughly and chat return quickly!
Very great service by all our contacts! Thank you
Salena_T, Sep 2025
Moises is the BEST!
We come to Cancun twice a year, and every time we book the stretch Lincoln. We have gotten Moises every time! He has always made us feel welcome and like we are family. Knowing we were back for my husbands birthday, he even decorated the inside of the car with balloons. He always goes above and beyond to welcome his family back and wish us safe travels when he takes us back to the airport. We wouldn’t want to book anywhere else or with anyone else. Thank you Moises!
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