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Ramona_S, May 2026
This was my first time to...
This was my first time to use Viator and I must tell you, I will definitely use them again! It's easy to book, they are there when expected (and will communicate with you throughout your wait time, i.e., getting your luggage, etc.), AND was there very promptly to pick us up to transport back to the airport. Now that's SERVICE!
Lavish_B, May 2026
Extravagant
Their service was top notch they out did my expectations I book a luxury mini sprinter van and got a black truck instead ether of would of been fine but was satisfied with the black truck I asking them to do a birthday welcoming to upon booking and they was able to accommodate with that to it was perfect towel and hand sanitizer upon arriving to suv then open the door to a cooler full of beer and water and ballon’s for the welcoming I have no complaints and the price was reasonable for my journey to playa del Carmen probably the best price around for service like this
Issac_M, Apr 2026
STP Caribe was excellent....
STP Caribe was excellent. From the airport they were easy to find. Our greater was very friendly and guided us to our driver. Our driver Alfredo Ramos was awesome. Very helpful and had plenty of refreshments. Had a wonderful experience. Highly recommend
Barbara_A, Apr 2026
Great way to get to and from the airport in Cancun!
Our driver coordinated with us the day before to make sure we were at the airport with plenty of time. He was prompt and courteous, and helped with the bags. The vehicle was amazing and so clean too. I enjoyed the music he played too. Only negative? My husband thought the tip was included (like Uber) and didn't tip enough when we got out. I felt bad for him. It really was a great trip.
Stephanie_D, Apr 2026
Reliable rides, good communication
We booked our rides Within Cancun with GoMexTour and had great experiences. One of our drivers even told us about Cancun as we went through, pointing out points of interest. Also, WhatsApp communication was great. Before & during our stay. We got updates about our drivers' arrival in advance. They were flexible to pick us up later when I was offered late checkout so we could enjoy the resort longer. The communication, organization, punctuality and flexibility were all great. Good AC in each van, too.
Jordan_R, Apr 2026
Making travel a snap
Easy to find thanks to the very accurate instructions provided with the confirmation. The line to meet with the greeter was also very short so we didn’t wait long to get checked in and to our shuttle. Finally, driver was friendly and got us to our hotel safely.
Kim_T, Apr 2026
Reliable and Stress-Free Airport Transfer
We had a great experience with STP Caribe! Our driver, Daniel, was waiting for us at the designated meet-up spot when we arrived. Our flight was delayed by 2 hours, so we were a bit nervous it would mess up our transportation, but not at all. The company tracks flights and adjusts accordingly.
Daniel was welcoming, helped with our luggage, and we felt comfortable and safe the whole ride to Playa del Carmen. Would definitely book again, highly recommend!
Todd_M, Mar 2026
Great service, 5⭐️
The service was excellent. Due to a blizzard our travel plans charged at least three times and the company rolled with each change. They were waiting for us at the airport and we even landed about 30 minutes early.
Our return trip was just as good. The driver was on time even with our 4:30am departure from the resort.
Sandra_M, Mar 2026
Perfect last minute booking
I forgot to book transportation to the hotel for our trip and booked as we were boarding the plane in Chicago The owner/driver was there waiting for us as soon as we walked out. I messaged from the plane about an hour prior to landing and he messaged back with details on how to meet. Perfection!
Shani_S, Mar 2026
Good communication-Safe Drive
Overall, good service! I booked this transport a week before I traveled. The communication was very good, they let me know ahead of time that if I needed pickup from different terminals, to let them know as it would be an additional fee. I was able to easily message them on whatsapp once I was ready for pickup. Straight drive to the hotel was very convenient, gracias!
Thomas_S, Feb 2026
Awesome!
Folks, we had to book a ride due to a flight issue we had and were late getting to Cancun. I was able to book a ride the day we were going and we were way more than pleased! Luis hit us up on WhatsApp with in an hour and made sure we had absolutely no issues. Our driver was at the airport waiting for us and nice as can be. Would 100% recommend them to anyone!
Ajay_P, Dec 2025
Excellent service
I cannot say enough good things about this company. Our flight got cancelled and we informed them the day of the flight and they promptly changed the booking for the next day. They communicated extensively with us and our driver was waiting for us when we arrived. Highly recommend. We are still on the trip and will post a review for the pickup
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