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Tanner_R, Jul 2026
Great tour and experience, but extra fee due day of
Very informative about the ruins. Out tour guide was fantastic. Was very hot in July, but our tour was very early and one of the first of the day. Bring your own water bottle. There are benches in the shade throughout the park to rest, and near the ocean views was a good breeze. Crowds got huge by the time we left. The shops near the entrance were fairly pushy but not too bad if told not interested. The Mayan village experience and cenote were exceptional. We went early enough we were the only ones there and it was magical.
Take note: when we booked through the Viator app we were not told of an extra cost per person until after we had already started traveling for the trip. If we would have known we could have brought the cash with us. Instead we had to stop at an ATM.
Other than the timing of the extra fee being too late overall it was a fantastic and memorable experience.
Brieanna_L, Jul 2026
10/10 would recommend
Absolutely amazing! If you're interested in history, knowledge and learning a different perspective than just the European tapes we've been told, this is the tour for you. Guides we excellent and flooded us with info on Mayan history, culture, customs, and modern day happenings.
The cenote was a lovely soak and the Mayan descendants, Mexican peoples, and all the staff & vendors at different establishments were fantastic!
Maria_C, Jul 2026
Is Heaven underground?
No words can describe what your eyes will see and what your soul will feel in that place!! You go for the tour and you come back full of thoughts and feelings!!! Jenifer, the tour lady, will give you with a very expressive way, all the knowledge you need about that phenomenon !!! And not only this. My friend who couldn’t walk very well, he received so much help from her!!! She is physically so strong!! She supported him , lifted and pulled him all the way through the exit and made it happen for him. Thank you Jenny!!!!!
Alexis_A, Jul 2026
Well organized large group tour
Chichen Itza, Cenote, and some tequila tasting..
Tony is a veteran and experienced tour guide, he’s also good in marketing that you will find yourself buying something from the obsidian and tequila shop 😁. He speaks Spanish and English and explained well the location and important things that you need to know as a tourist. 5 out 5.
Jose is an excellent driver, I can easily spot the bus from the gate. 5 out 5.
Lunch buffet is fine, don’t expect too much. 2 out of 5.
Eventhough this is a large group tour, the experience is well organized and you can tell that the operator has been doing this tour for a long time. The customer service is responsive and you will even received a message once the bus is about to leave so there is no reason for you to missed the bus on each stop.
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