Licensed Guide Shinjuku Underground Mall Tour (Tokyo)

Recommended by 100% of travelers

Tokyo, Japan

3 hours (approx.)
Mobile ticket
Offered in: English

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Overview

Shinjuku Station Underground Mall has a variety of shops and restaurants. It's enormous. You could easily get lost exploring the sites, but your local licensed guide will guide your way You can find anything you want there. Located in the center of Tokyo, it's a convenient place to visit where you can discover unique food, visit the roof shrine, and take your time to explore

See the shrine on the mall roof
Taste unique Shinjuku Station food delicacies
Go local exploring this popular Tokyo hangout spot
Activities for all weather all year round

What's Included

Masks and sanitizers and so on
Licensed Guide

Meeting and Pickup

Meeting point

Doutor coffee shop Shinjuku Yasukuni-dori
1-chōme-23-15 Kabukichō, Shinjuku City, Tokyo 160-0021, Japan
This meeting point is the Doutor close to the Kabukicho Ichibangai(歌舞伎町一番街） sign. (You also check our tour picture.) Our guide has our logo and licensed guide certificate.

End point

This activity ends back at the meeting point.

Operating hours
.3:30 pm

Itinerary

Tokyo Metropolitan Government Building Observation Decks

20 minutes • Admission Ticket Free

Isetan Shinjuku Store

30 minutes • Admission Ticket Not Included

Shinjuku Expressway Bus Terminal

15 minutes • Admission Ticket Free

Shinjuku Golden Gai

15 minutes • Admission Ticket Free

Hanazono Shrine

15 minutes • Admission Ticket Free

Event Corner at Shinjuku Staion West Square

5 minutes • Admission Ticket Free

Shinjuku Southern Terrace

20 minutes • Admission Ticket Free

Shinjuku Marui Annex

15 minutes • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Not recommended for travelers with back problems

Not recommended for pregnant travelers
No heart problems or other serious medical conditions
Most travelers can participate
This is a private tour/activity. Only your group will participate

Supplied by

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

Traveler Photos

Gallery picture 1 (from a traveler's review)

Gallery picture 2 (from a traveler's review)

Gallery picture 3 (from a traveler's review)

Gallery picture 4 (from a traveler's review)

Gallery picture 5 (from a traveler's review)

Reviews

4.9

based on 11 reviews

Total reviews and rating from Viator & Tripadvisor

We perform checks on reviews

Amazing Underground and area tour!

Lola_S, Jan 2026

Our guide Shimmy was absolutely fantastic. He gave a phenomenal tour showing us some of the hidden gems of Tokyo. He was very kind, professional and thorough. I give him a 10/10.

Lovely Tour and Guide

Amanda_R, Sep 2025

This was a great way for us to begin our experience in Tokyo. Terri was super friendly and helpful in teaching us basic Japanese phrases, manners, and customs. He even taught us about some Japanese history, which we found very interesting. I would highly recommend this tour to anyone who wants to see all that the Shinjuku station underground mall and surrounding area has to offer! 😊😎🤩🏯🇯🇵🛍️

Great experience!

Sara_P, Nov 2024

Nao was a fantastic guide. He was very knowledgeable and very enthusiastic. He even took us up to see the Godzilla head when we expressed interest. He showed us how to make an offering at a shrine and even read me my fortune from my fortune paper I got at Hanazano Shrine. He also took lots of pictures for my husband and I which was wonderful.

An incredible introduction to Shinjuku

Elena_H, Oct 2024

Thank you for an amazing experience! We were impressed by the Kabuchiko district and the variety of shops, restaurants, and the Golden-Gai district. Thank you for teaching us how to pray at Hanazono Shrine, as well as the beautiful history of Japan and Shinjuku. Nao was knowledgeable, professional, and accommodating for our group. Thank you, Nao! When we return to Japan, we will book another tour with you. 🙂

Fun experience

Lynn_L, Aug 2024

I have not been in Tokyo for a long time. My first visit to Tokyo was in 2004. Tokyo is alway rebuilding and it is amazing. A great tour despite the heat.

Best Best Value in Shinjuku

Malia_J, Jan 2024

Nao was an amazing tour guide. No way we could have known or experience all we did in just 3 hours. BEST value in Shinjuku ever. If we go back to the area we have a good idea of where we would go or not go. We love culture and history so we appreciated visiting a Shrine in the middle of this huge city and roof top gardens. Noa insight and perspective of political and religious history was fascinating. We had so many questions I hope he didn't mind. It's mind blowing to see underground food courts. Most elaborate selection of to go food I've seen compared to Europe, US and Asia countries I've visited. The quality of packaging and preparation is untouchable. Now I know why so many or thin. With so many option there's no need to over indulge. Lol. We toured down dark allies which I would NOT go on my own being new but with Nao I felt safe. Historical Brothel area turned into mini bars and eateries was mind blowing. Old buildings existed prior to wars so you can imagine what it was like 100 yrs ago. Of course we had to see Godzilla which was amazing and got great pics, Japan version of Timesquare, trending shopping and most expensive stores I've been in. I could go on and on but you get the idea that we were more than pleased with Nao and his guided walking tour.

Adventure in shinjuku station

robert_m, Apr 2023

I had so much fun. The tour is great, I can't recommend it enough. Shinjuku station is way bigger than you think, you will see some awesome sights such as a Shinto shrine and the view from the top of the metro gov building. The guide is also super friendly, has perfect English and is quite funny.